Four stars for a new management and staff team! Guillermo took our order with a smile and good cheer! He was happy, friendly, accurate, and efficient! Guillermo thanked us for our patronage too. We ordered three cheesy chicken chipotle melts, a chicken quesadilla, and crunchy taco, and a couple of cokes. Unlike our previous visit, our order was prompt! Our meal was hot and delicious! Kudos to TB for bottling Fire sauce too! read more

I don't expect mush out of the staff at these types of places. However, this one takes the cake. Rude to customers, one woman in the back near food prep was doing another's hair like it was a hair salon. Very unsanitary conditions. I decided to not order and left. I would highly recommend if you are a Yum brands exec you come do a surprise visit to this store and see how the brand is being represented. read more

Everything about our order was incorrect. Including the "extra" cheese I paid for. Ordered three soft tacos and got one soft taco and two crunchy. They read back the order to make correctly, but didn't bother to actually make it correctly. read more

Taco Bell - This is considered extra cheese. I paid for extra and got this....the rest of my order was also incorrect. Don't recommend. - Fast Food Near Me - Midland, Texas

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We picked up 12 tacos and 2 bean cups with sauce and onions. The tacos were so skinny, toddlers could have eaten 4 and still be hungry. The hot sauce packets were thicker. read more

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Was told it was closer when it was not. People just hanging out inside to collect a check. Sad. read more

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The black lady who works here late at night just decides for herself when the Taco Bell is closed, I pulled up at 11pm today to grab a drink and the low IQ person working decided to just yell at me that they are closed and also cussed me out through the intercom when I asked what time they normally close (the hours show 12pm) shes extremely lazy and slow and I will be calling corporate to make sure she gets properly reported some people work at Taco Bell for a reason and it shows read more

Unlike the other location in town, have always had the food I wanted in stock. The food here has always been well made. Staff is courteous and kind. Place is well kept. But, like every Taco Bell in Midland and Odessa, it takes a while to get your food. Don't know what the excuse is. The ones in Illinois and SoCal have always had prompt service. read more

Worst taco bell ever idk why they just dont close it. Its 11pm and lady walking back inside says they are close. Wheres the DM or regional do they they they are closing early. Is it owned sucks to be the owner sales lost read more

Not sure why so many negative reviews. The food was hot and fast through the drive through even though there was a very long line . Very nice staff. Was as good as any other Taco Bell. read more

The food was good but there is literally something broken every time we come here. This time there is no Ice and they aren't telling customers and when I asked they said "the drinks are cold" nope they weren't. it's just sad because there are only two in midland and they both suck. read more

Absolutely terrible the customer service was very terrible the employees acted like children, they overpriced the food and didn't even get the orders right, never have I ever been disappointed with Taco Bell until now no lettuce in the tacos 3 tiny pieces of meat in the taco overall would never eat here again I would love for the manager or corporate to contact me to address this issue because as of now I will make sure me nor my family and friends eat here again. Also the inside closed earlier than normal for laziness read more

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August 07 @ 1710 hours such a simple order and these folks can screw it up. The drive thru and inside, I ordered at the drive thru and had to wait twenty-five minutes or more for and eight piece chicken tender order as my " Taco " order get cold. Get home mind you and the chicken tender order had enough salt on it I had to take it and throw it out. " THE WORST CUSTOMER SERVICE I'VE EVER HAD " read more

Taco Bell - Fast Food Near Me - Midland, Texas

This is my favorite restaurant. No matter how rude or slow they are, I will always wait for a Quesoritta. Most of the time it's like less than 10 minutes and no one is rude. read more

Food was decent the order toke awhile to come out, very dirty lobby and bath room. trash can was overflowing in the lobby man was vaping constantly behind the front control and right next to where my wife and I were eating most likely won't be coming back read more

Let me start off by saying i never put reviews. However this place is very rude, slow to service. Most unprofessional place to visit. Sad because i love me some taco bell. Save your time and say away read more

So disappointed, its 3:46 pm, we are the only people around, this place is nasty!! Tables dirty, floor dirty, cinnabon tastes like they were cooked early this morning. Had to ask for cups?!? Bad news read more

Taco Bell - If you zoom, tables are gross - Fast Food Near Me - Midland, Texas

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yet again they put beans on my damn nachos when I asked them not too. every time!! they hurt my stomach. I don't like them. when I call to tell them they never answer the phone. I won't eat them. what if I were allergic??? they don't give a shit at Taco Bell/KfC read more

This Taco Bell is SO slow and very unprofessional. The lady that was taking orders through the drive through was very rude and had an attitude the whole time I was trying to order. Our order took over 20 minutes and was cold when we received it. read more

horrible service, slow, employees do not care about the wait nor the customers, the food is small portions and not worth it, took like an hour to get through the line, the taco bell also look horrible & dirty from the outside, we will never be back! however the manager was great at directing the employees & telling them they were wrong read more

Can usually count on a bad attitude from here, that's really it. Upside is, they get the food correct 9.5/10 so i can't complain there.

Love this place. the service has been great. The ladies at the window are nice and fast! #bussin

I did read the reviews about this place as i was in line at the drive thru. So first I was nervous. But I thought its a Taco Bell. Yes this one has a KFC with it. You can expect a whole lot. Well I guess I should have just taken the advice of fellow Yelper's. They don't have lemon aid or tea there. Just sodas. I took forever. There was only 3 cars ahead of me. I thought they might be killing our food in there. It took them almost 35 mins. Then when I got my burritos , It looked like they didn't have enough to put in it. They even folded the tortilla over so they could put less inside. I should have gone to the TacoVilla half a block away. Very disappointed in this TB. I'll have to be making a mistake to come back here again. Next time read before i get stuck in the drive thru. read more

If it was an option I would give this Taco Bell/ kfc not one star.. I have been here twice and I have to say this is the rudest fast-food restaurant I have ever went too. The first experience the cashier was being screamed at for accepting cash by the manager, while there was a line out of the door. Manager didn't Offer any help just screamed at him "YOU DONT UNDERSTAND ANYTHING, DO I HAVE TO PUT UP A SIGN FOR YOU". It took us 40 minutes to receive our simple order. Second visit we went through the drive through and the woman who took our order was very unprofessional and RUDE! Definitely don't recommend and won't be back! read more

This taco bell pissed me off so much i waited 20 minutes for my order while some employee was messing around playing in the drive thru line. They then forgot half my order and when i went inside to get it it took them 15 minutes to even help me. I then checked my food to find my burrito was half frozen. Never coming back. read more

Worst taco bell in America. Service was awful. Employees standing around on their phones while the line was backed up to the next street over. There were at least 12 cars parked and frustrated in the parking lot waiting on food. When my tacos came out, they were wet... Not soggy, wet. So gross. If you care about your health avoid this restaurant at all costs. One employee pulled down his mask and wiped his nose while preparing food. My tacos went straight in the trash. Ugh. read more

What can I say, I was really hungry. I ordered the double chalupa and it was good. Service is typical for a Taco Bell.

We went on the 26th of July to go grab something to eat real quick and we wanted over an hour for our food. The cook would just throw bags on the counter and not even say anything to to other works so 5 minutes would go by till a worker would notice and see what was in the bag to call out the order. Every single customer had to wait more then 30 minutes for their food. And the employees kept blaming the cook for the food coming out late. read more

Zero stars. Not the first time I've waited 20 minutes. This time just to get to the order box. Only to be told they were not excepting cards. I calmly suggested that they should send someone out to let people in line know. I got told "we have a sign in the window". Of course there is no window near the drive-through line, and That "we could come inside to use card". This store is a disgrace. The Yum! brand inc. needs to take this store from the franchise holder. The Taco Bell and KFC brands deserve better. read more

You know this place has such a cult following, and like other trends you see on TikTok and Facebook I wanted to give this one a try. I am by no means a quitter but after 7 try's they still put sour cream on everything even though I requested that they didn't. I'm sorry Taco Bell but I just can't anymore. read more

Service sucks. Paid for my food 45 minutes ago and still waiting. Taco Bell needs to fix their crap

So maybe I didn't come here at the right time it was 12:30 on a weekday, probably the busiest hour of their day. Hey if you can't handle the rush maybe you shouldn't be in the business of "fast food". If i wasn't meeting a coworker here for a quick bite or no lunch at all I would have walked out the door before ordering. I generally avoid fast food places, but here I was and going to try and make the best of it. I Felt like I was in Grand Central at rush hour! Since this is a combo KFC/TB it had a few more selections. I was kind of interested in the "Un-Fried Side of KFC" So I ordered the two piece. After waiting quite a bit I finally got my food and proceeded to almost do a Hamill Camel on a piece of peach that was on the floor. So where oh where does a peach come from on this island you may ask... well this location (and it may be common in other but I have not seen it before) has a buffet. Not a big one, but about 20 items, and they seemed to be a little behind on refilling as there were a few people waiting on chicken... this is KFC guys... signature dish and all...c'mon. So back to my story, well finding a table was going to be tough, finding a clean table was only going to happen if I played busboy. Well i guess you get what you pay for.... I get that behind me and think it will be good to eat some bad for your arteries KFC, mac & cheese, and some sweet tea. Well let's just say if I wasn't on bachelor mode I could have just thrown that stuff away. The chicken was dry... how does dark meat come out dry at the busiest hour of the day? The Mac was more like Mac and Cheese soup. The coleslaw was the only saving grace. Even the tea had some funky taste to it. Enough is enough. I can't type anymore... it's bad enough to have to relive this experience. Go to Subway around the corner or drive a little further up Midland to Rosa's http://www.yelp.com/biz/rosas-cafe-and-tortilla-factory-midland-3 read more

I really need to stop coming here and see if the one by the mall is quicker, albeit much further from my house. I'm typing this while I'm waiting at the speaker box, and this far I've wasted my entire lunch break to get to this point with only 4 cars ahead of me. I dont know how this place is still in business with how slow they are. read more

This is the worst Taco Bell I've ever been to. The drivethru is so slow. I sat in it for THIRTY MINUTES today, no exaggeration. It is always awful. Workers look like they hate their jobs, are super rude except for one girl working the drive thru occasionally. But seriously, does this management just not care how awful it is or what?? I understand it's a Taco Bell/KFC combo but still?? Long wait, rude employees, and messed up orders. You have ONE JOB. read more

Went here last night and the woman looked like she was mad at the world. I ordered 3 drinks and the dumb *** gives me one straw the drinks tasted like something was seriously wrong with them. The worse part was they didn't have ANY taco meat!!! Are you f-ing kidding me. WTF taco bell read more

The service here stinks, the chick at the drive drive through window does not know proper or even decent English and is very rude; definitely not worth the raise they want to 15 an hr. they also only had Mt Dew and Sierra Mist and when I asked really, the girl got really rude and said she can't control the machine. You mean to tell me you can't refill your machine when it's out. They also threw everything in one bad and messed up our stuff, we had an order for 5! Will not be back, I would give negative stars if I could! read more

Taco Bell - Whiskey tango foxtrot! Really this is what you give me?! I will NEVER be back! - Fast Food Near Me - Midland, Texas

Terrible service and food. When I asked to speak to a manager one guy said they didn't have one and another guy pointed to a man making food and that he was too busy to talk. Even after several requests to speak to him and the manager seeing us asking about him ten feet away, he REFUSED to talk to us. Then after placing our complaint to the people that did listen to is, as soon as we turned to leave she began laughing. Plus, my cheese quesadillas weren't heated up and had no chipotle sauce on them. When I asked why he said they were out of a lot of ingredients. NEVER going back there. So angry. read more

Taco Bell - Not even heated cheese quesadilla. And they didn't tell me before hand that they were out of the sauce. Wouldn't have gotten it. - Fast Food Near Me - Midland, Texas

Went in there and at first they told me I could not substitute black beans for the pinto. Then, after they finally conceded, told me they had never heard of fresco style, and Taco Bell stopped doing that a long time ago. When I told them it simply substitutes pico for all things dairy, they said they could take the cheese and sour cream off, but would have to charge me .50 per item to add pico. When I said that is not how fresco works, they said, well, since they are also Kentucky Fried Chicken, they don't do that, and I could call corporate if I didn't like it. So, I said, just leave the cheese and sour cream off. So, when we got our 7 layer burritos, they only had 2 layers, black beans and rice. Pretty upset, but we were traveling so I didn't go back in, and take even more time to try to fix something they basically already told me they wouldn't. I will never stop at one of their locations in Midland again. read more

If I could give 0 stars, I would. Probably the worst customer service I have ever experienced. Waited at the window for probably a good 10 minutes. Got to the window and waited again for about 10 more minutes. They didnt tell me to wait when I got to the window or anything. Then she asked if she charged me yet? Like no, I have been sitting here for 10 minutes with nothing from yall. Pretty sure they only came onto the speaker when I was waiting to place my order because I said something. I will never come here again. read more

After waiting 50 minutes in drive thru, and that is with 2 cars leaving because line of 5 cars took to long. Doublelicious turns out to have a small tender in it. Before we left the window we asked if that's what it was supposed to look like and they said some pieces are smaller then walked away! Suggestion go somewhere else, not the first time this place has screwed up our order but will be the last!!! read more

Taco Bell - Fast Food Near Me - Midland, Texas

Waited over twenty minutes for two $5 Fill Up Boxes(KFC). Our TacoBell orders came out (which were wrong but we just wanted out of there)and just sat at the counter, had to go ask about our food and one lady behind the counter looked at us like we were stupid and waz quite rude. They hadnt even dropped the chicken tenders for the KFC order...had to wait ANOTHER 5 mins for the chicken to be cooked. Luckily another lady behind the counter(maybe a manager) took the lead and offered to just replace the $5 boxes with a family meal. read more