I haven't been to this location in at least 6 months, but I was in a hurry and couldn't drive that extra 10 min to another location. First of all having some kid stand outside at 9PM at night with a laminated menu that doesn't have all items on the menu and dim lighting is a bad idea not only for the customers who dont regularly visit Taco Bell but the safety of your workers. Unless they are going from vehicle to vehicle when there is a line it is not faster nor smart to show someone a menu with out all the items.. spend that dollar and print an updated one that was the people who dont know exactly what they want to order as Rylan so rudely explained can see what you actually have. It is dangerous there have been a series of violent attacks Including a murder across the street. Rylan reminded me why I will never go back here again. Thank you for telling me that someone standing is outside with a half assed menu is faster for people who know what they want to order. Managers: what are you doing??? read more

Wish they'd not wear gloves. Not wearing gloves which forces you to wash your hands after every job change is better than wearing the same pair of gloves between multiple jobs or tasks. Watched as staff make my meal, grab box and bag to package my meal, place on counter than move to next order. Never once changing gloves. In health care, you are required to change gloves between every patient at the least. Otherwise, I suggest you use the app to order, pretty straightforward, quicker than drive thru, and some added benefits. read more

Counter person got confused with what I wanted. I tried to order a Crave box instead she only heard a taco and burrito with a medium drink. I kept saying Crave box but nothing seem to get through. read more

First off, the app doesn't work here. Second, the workers are rude and condescending. You work at taco bell... you are in no position to talk to customers like they're idiots. Me: I tried putting in my order on your Mobile app, but it's not working. Rude girl on speaker: June 5,2021 @1:00 p.m. Obviously it does, someone just used it at the window. Me: *speechless* So I put in my 3 orders for a whopping $26!!! The food is cheaper (and way better!) at Chili's!! And, to topit off... they forgot 1 chalupa!!!!! Ugh, I don't care if they're newly renovated and look pretty now, I should've read the reviews and listened. P.S. The Asian guy at the window didn't say one word and when I asked for more hot sauce (they gave me 5 for my order) he gives me 3. Is there a shortage on sauce? I use 3 on one taco! read more

The food is why I continue to come here, but, it's becoming increasingly frustrating when I come at night and someone is taking the order before the menu board. Tonight was the first time (7/17/23) that the guy taking the orders helped remedy the problem. The menu presented with the outdoor cashier is limited and does not include the specialty items. The usual guy who takes orders outside at night will lie and say his menu card is the full menu, but it's not. He has a little attitude too. Is it possi le to move the person taking orders closer to the menu board? read more

Well Taco Bell and DOORDASH really sucks!!! Took almost an hour and the driver Elizen lied and took my money!!! Seriously no more of this food being brought to me,but when you not feeling good and jus wanna eat what can you do LESSON LEARNED read more

Taco Bell - Fast Food Near Me - Mililani, Hawaii

Seldom do people leave positive reviews on fast food restaurants, but service was excellent and food was as ordered. Try not to blame fast food workers for your bad days :) read more

Talk about order online and you go there and wait 15-20 minutes for them to make your order while everyone that ordered at the counter get their orders before you. Bad customer service had to ask them twice for our order and the workers look at each other. Bring back Burger King. read more

I ordered a loaded beef nachos with fixings on the side and it would have been good, but there were no tortilla chips in the bag

Drove through for Mililani for a late night bite to eat after viewing Comet Neowise out in Mokule'ia. They had the shortest line, which is how we picked our drive-through. Our order was missing one item, but, we just drove back through and it was waiting for us at the window. Friendly staff . I don't get out to this part of the island often, but, if I ever get the craving for a 7-layer burrito and a Baja Blast, AND I'm miles away from town, AND it's late at night, I will definitely stop by again. Added late night bonus if you're eating in the parking lot -- you don't even have to have your own radio, just go park near whichever group of young people with super bass are playing your jams (unless the security comes by and tells them to be quiet!) read more

The food is fine. My order is usually right. Yada yada. It's fine. But I need to know why this Taco Bell has someone standing outside taking orders in the drive through? This person stands under an umbrella 20 feet before the menu board, you drive up and he takes your order and you pay, give him your initials and drive around. This person doesn't walk the line to take orders like you see at Starbucks or Chick-Fil-A - they just stand there & wait for you to pull up. So now you got cars backing up to the road because we're all stopping at the person standing at the beginning of the drive through. I can't see the menu so I'm just ordering from memory. The person standing out there never seems like they want to be there. & it doesn't matter what time of day you come, there's always someone just standing out there. Are your speakers broken? Have they been broken for the better part of six months when this whole fiasco started? How many Mexican pizzas do I have to buy to fix it? I just don't understand the purpose & I genuinely want to know because this whole set up gives me GERD. read more

We love the beef burrito supreme and the crunchy beef taco supreme, especially when we have BOGO coupons! This location is pretty efficient and my order is always correct, but the layout of the drive-thru is pretty terrible when the line extends into the town center traffic. Super humbug. read more

Taco Bell - Beef burrito supreme with diablo sauce - Fast Food Near Me - Mililani, Hawaii

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The dumbest system going on with the drive thru. You no longer order via a speaker, instead they have a guy standing outside with a menu that you can't even read taped to his calculator. This guy has no personality, no mask and he's coughing when you're stopped right in front of him ordering. DISGUSTING!! read more

My son and I stopped here today, my son ordered a grill cheese burrito but was given Beef burrito. He took a couple bites when he bit on a hard texture, which look like some kind of bone and odd in color as if it were raw. I pray he doesn't get sick! read more

Taco Bell - Here's a photo of the raw bone we found in the burrito - Fast Food Near Me - Mililani, Hawaii

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They are the most stupid workers ever. Check your bag before leaving the store. They ALWAY forget something you ordered! We need a new Taco Bell in Mililani! read more

I love Tacos and I love steak. I know the motto for chain restaurants is cut cost and maximize profit. The steak in the taco is literally not enough. Please just do the community of taco bell lovers the favor and put more steak , less potatoes in these burritos . read more

They kept looking at me weird and they were mean. i went there to get a cup and she didnt give it to me.they kept looking at me from the back corner and i didnt like it read more

I ordered 5 crunchy tacos take out. Got home 4 minutes later. The package had oil leaking out. When I took out the tacos, they were soggy, the beef was cold, and the shell was stuck against the wrapper. When I tried to take the taco out, It just broke apart. read more

The line wasn't super long, it went fast and the food was fresh and the order was correct. Overall very satisfied with this Taco Bell!

I went to taco bell to get a taco and guess what i did i got a taco the taco was a taco 100% gonna get a taco again

It's Mexican fast food! Lately, I have been coming here to eat the power menu bowl with chicken. I just can't seem to get enough of it. It has rice, beans, lettuce, salsa, guacamole and your choice of protein. Its like a supreme burrito but without the tortilla. However, I do have to agree with Joie Y., they need to be more consistent on knowing the prices. read more

Taco Bell - Power bowl - Fast Food Near Me - Mililani, Hawaii

Free Taco Tuesday!!! Thank you Taco Bell for giving us a free taco and helping me feed the kids cheaply! read more

Taco Bell - Fast Food Near Me - Mililani, Hawaii

Bad customer service from the older Filipino lady today. They got my order wrong...wrong combo. When I got to the window I told her order is wrong. She started getting loud and asking what combo you ordered? 1 or 3?! She walked away and I could hear her complaining saying wrong order, 1 or 3, 1 or 3?! She handed me the order without saying anything. Bad customer service and attitude!!! read more

This Taco Bell in Mililani sucks!! The drive tru is so bad with cars lined up on the streets. I ordered the taco pizza and they said they have none !! Wth didn't that item just came back??? Also, the baja cherry sunrise was also out they only had the pineapple syrup!! I ordered the baja drink with mountain dew and that drink pissed me off even more because when I got home 5mins later my baja drink was melted down to half cup!! I paid $3.29 for a half cup. What a rip off!! I'll never go back!! I'll take my business to Canes chicken right across the street. They're business cares about people not to rip them off!! read more

Slowest tacobell on the island. Waited 40 minutes for my order............make that 50 minutes.....

I only go to this Taco Bell because it's the only one in Mililani. I've never had problems with my food but the customer service is terrible. A few months back I went to the drive through 10-15 minutes before it closed. I sat at the speaker, waiting, calling for someone. Nobody answered so I drove to the window. At the window I see people standing there talking so I knock on the window and ask to have my order taken. They refuse to open the window and tell me they're closed for the night, even though they technically weren't! It's not like I got there 5 minutes to closing or right at closing! And all I wanted was a quesadilla! So rude. Then the other night I was inside to order. I'm standing at the counter for a minute or 2 and nobody's offered to take my order. A lady making food in the back calls out "Customer!" And a minute later a young worker comes walking to the counter. Doesn't say sorry, not a hello, or even a request to take my order. Just straight up glares at me like I'm inconveniencing her. I tell her what I want, she doesn't state how much my total is until I ask her, then just hands me my receipt still glaring and walks away. Like how do you expect to have nice customers when you're not nice yourself??? Horrible service, but two times I've been given extra tacos so hence the 2 stars. read more

I pulled up to order and no one responded so I waited in the drive through line to order at the window. I asked to order there since no one was taking my order at the menu screen and all the boy said was that I had to drive back around. He then proceeded to ignore me when I explained the situation again. read more

Worst location EVER! People suck and the food it always messed up! I don't know how people mess up food that's practically pre made! Like just get new management already! Matter of fact just fire everyone and start all over! They don't want to make more food at 8pm because they want to go home, than just quit! Lazy fucks!! read more

This Taco Bell tends to skimp on the portions, but even knowing this, I can't resist Taco Bell and grateful to have one located in Mililani. The drive through is kind of weird, sometimes the drive-thru line is so long, it will cause traffic driving into the shopping center. Workers are usually friendly and professional. read more

Wish I could give zero stars the service so terrible. I went through the drive-through the first time ordered $30 worth of food they could not even get my order right when I get to the window I let it slide I get home and my entire order is completely wrong. I ordered everything from sub beef to potato and they gave me fucking stick and they fucked up my girlfriends order which was a beef Mexican pizza to steak instead, they gave us chicken and then we come back around. Wait in the drive-through for another 15 minutes after they ruined my entire night completely and they speak to me disrespectfully they have no tone they don't know how to get their own jobs done, and they have no efficiency of priority about getting my order it's like you ordered for you. Give them the money in the moment you give them money you don't give a shit is ridiculous. I'm sad to see the person even needs to eat at in establishment like this. read more

Taco Bell - This is DISGUSTING - Fast Food Near Me - Mililani, Hawaii

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True story in the drive thru, just the other day: Me: What is the price for the Special Crunchwrap Supreme? Drive thru robot: $1.49.......$1.59...... $1.69..... Me: Which one is it, $1.49, $1.59 or $1.69?? Drive thru robot: $1.69.... WTF, don't they know how much their food is??? read more

Always been satified by this particular Taco Bell. Always the correct order, correct change, correct sauce, correct asking if I want to eat something I really don't want to eat but it made me think for a little bit, and just a good, straight up, Taco Bell. What more or less do you want from a Taco Bell people, it is what it is, A TACO BELL! Thank you for providing me with choice outside of a burgernuggetsandwich land that I usually have to eat. 093/365 beanburritocheese yelp challenge read more

Closed 15 minutes before official closing time. Staff left building while people were waiting in drive through line. During store open hours read more

Drive thru service FAIL to pack my entire order. This not the first time that I had to return to fix my order. Just two combo meals ordered and they manage to mess up my order yet again. Went back to get a credit for my entire order, the manager offered a free replacement NO THANKS went home with my credit instead. Don't let them take your name to come back for a free item. Not worth the inconvenience. read more

Wow! I have never been here, where I have been treated so rudely. First, at the drive thru ordering box. Could not see my whole order but most of my order was showing, so I said my order was correct and the girl said in a sassy tone, "uh! Nnnooo!" "Try again! I don't have your soda!" I gave her my soda choice and drove to the window. Second rudeness, no greeting just how much I owe for my meal. I ordered my drinks without ice and when I got my drinks they all had ice. When I mentioned it, the girl just told me "oh well! You didn't say" I was not about to argue about this with the girl. I just got my food and left. She practically threw my food through the window. If this employee is not happy working, quit! Don't be rude to customers that is trying to give this company business. read more

If I could give no stars I would. Nobody attended to me as I came in to pick up 2 separate orders and to order something myself. Some employees just looked at me and never said anything. Poor service reflects on poor management. I've given this taco bell so many chances and I will not be returning. read more

Hours really need to be updated this is the second time I've been here. the first time I came I didn't check the time that they would be closed thinking that most Taco Bell's are open till at least midnight from what I can remember. Now second time I'm at home it's late and we want a quick snack to eat so I check the time quick google search and it says it closes at midnight. It's 9:30 PM and they're already closed. I wasted my time driving over here read more

I love Taco Bell lol. Quick and great customer service. Always got the orders right not like these other fast food restaurants

Be very aware. Mililani Taco Bell has become very skimpy with the amount of beef they put into their items. I notice they have been less busy at their drive-thru lines. read more

Not sure where the idea came from about having a person standing before the menu board to take the order, I have seen it done at Chick fil A and it works well for them because they had more than one person taking orders. At Mililani Taco Bell Have seen the vehicles stack out to the street at lunchtime. It is supposed to be faster in the drive thru lane, but in line for 10 minutes before we moved one car forward. Went to McDonald's instead. read more