Last night we stopped in for the box meal special on the commercials, and the kids wanted pizza. It is a good thing to have both things in one place. This the part for the one star rating is due to customer service. We walked in around 945pm, and ordered our food assuming that we could dine in. After we placed our order in, and paid for it, we then told that we would have to leave the restaurant because they are closing. Now if they had told this to us earlier, we would had walked out and ate somewhere else. It is really sad when management allows employees to detour guest from dining in the restaurant to experience there restaurant, before their posted closing time. read more

I give this place a two star review the food was good and the service was nice but after I ate the food I went back home and i the biggest dump ever had to call a plumber to get it fixed. The next day Taco Bell send me a letter saying eat this taco so I ate it and next thing you know as soon as I get in the car someone pours bajablast all over me and suck my taco.bad experience read more

Better than the other location in terms of squirts. I mostly get bean burritos at this place, and if they dont wrap it tight enough on the ends the bean paste can squirt and slither down to your shirt or pants. Ive not encountered this problem at this location yet. If you eat inside, its kinda grimy, tables and chairs are kinda wobbly, never inside again always drive thru if I really need a bean paste fix read more

My son wouldn't stop talking about nacho fries so on a whim we stopped by on our way home. As other reviewers have mentioned the drive thru wait times are pretty long. I didn't clock it exactly, but there were definite long intervals where the line was not advancing at all. By the time we got to the window, I was regretting my decision to get (not so) fast food for the kids. Even worse, our fries weren't even hot when we finally received them. read more

I rated this Taco Bell a five because it was really nice inside and I felt welcome right away, staff was super nice and food was fast to get to me, I absolutely love their Baja blast, and it was overall good food for the cheap price I paid. read more

Food was great! The dorito looking taco was okay not something I just got to have though! Opened it up and picked it up to eat it and the bottom of my taco was completely detached so I had to pick it up with it falling and eat it. Nacho sauce was sort of spicy but great and those fries mmm when I come here I usually get the taco with the tater tots love it. Definitely will be back. Where I sat was clean so that's a major plus. No complaints read more

Taco Bell - Fast Food Near Me - Mililani, Hawaii

It's been many many years since I've eaten at Taco Bell and I now remember why. Power bowl? more like bits of everything and you can still see the bottom of the bowl? maybe call it starvation bowl? the only power was the taking my money!!!! never again. well, maybe I'll get stupid and go back in another 10 years. read more

No stars! this restaurant sucks when it comes to customer service they allow you to order for in store pickup then lock the doors so you can't go inside to get your food and just look at you while you knock to get their attention then my food was half ass made missing the sauce that comes on the cheesy Gordita crunch. They lost a loyal customer for sure the new manager Marie does not care about customers!!! read more

Wanted/ordered two $5 Breakfast Boxes which should have had 4 items. Husband brought home 2 crunch wraps. Do the words sound the same??

Staff wasn't rude. Maybe I'm out dated but they were blasting some inappropriate music in the dinning room.

Why is the drive through line soooo long, its not moving AT ALL, they should have another lane if you change your mind and want to leave after waiting a good 20 minutes and still waiting. Im pregnant and hangry! Okay after 30+ minutes later i asked why the long line and they said they were low on staff. Oh and they took so damn long my puppy ended up peeing in the car lol read more

Workers get attitude. I was ordering my order and a bunch of different orders came on the screen. She asked if the order "on the screen was correct" I said no it's showing something else. Let me remind you. I was answering her question. And then she explained herself that another order but mines is a certain total. My order didn't even show up on the screen and she have the nerve to give me attitude about it. Lol That's how y'all train ur staff? Can't accept there mistakes and always have the "always right " attitude? 0/10 would rather look for manapua man than go to mililani taco Bell. Auwe read more

Just tried the buffalo chicken nacho cheese fries. Great combination between both. Not a fan of the chicken tho so I picked around it . Other than that, 5 Star meal, great for every occasion. I'd eat this everyday if I could. The sauce complimented the fries. read more

WONDERFUL SERVICE we arrived here hungry to the max! The lady at the counter was organizing the hot sauces into little rows (how kind of her) but stopped to take our order. The ordering process was quick and she was EXTREMELY HELPFUL we paid and sat down at our immaculately clean table by the window. The ac was at the perfect temp and we enjoyed our cheesy meal in blissful peace. Will definitely be returning ASAP read more

Taco Bell - Fast Food Near Me - Mililani, Hawaii

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We used to visit this Taco Bell a lot because it was conveniently on my way hone from work. Until this week. I ordered on the Taco Bell app. Paid. Received an email and text messages saying my order went through. We get to the restaurant and they say my order doesn't exist. I ask how they can find a solution to this problem. They say "it's the app" um no, that's not a SOLUTION. I was insultingly asked if I used the right app. I'm thinking no I used the McDonald's or Starbucks app to order a burrito and a chalupa. yes I used the right app! Then they asked if I chose the right store. Is there another Taco Bell in Mililani on Meheula that I don't know about?? Again I asked, do you have a solution to this problem or do I need to call Taco Bell corporate?! Oh by this time I'm screaming and swearing. I'm not going to be insulted by a restaurant that should be offering a SOLUTION. If you can't offer a solution you don't belong as a manager! I have been CHARGED for this order and I now have to take it to my bank to have it disputed. I am BOYCOTTING this store. I have yet to call corporate because they close at 4pm Pacific. Really? You have stores in Hawaii and you're going to close at 1pm HAWAII time?! But I can get through to Taco Bell CANADA?! Really?! read more

Taco Bell - Order summary from the app - Fast Food Near Me - Mililani, Hawaii

I've only ever gone through the drive through but they are pretty quick on that even when the line is long. 99% of the time they are generous with the portions of filling in their burritos and quesadillas. My favorite at the moment are the mini shredded chicken quesadilla. Lots of spice, chicken, and cheese, and the quesadilla is always crunchy on the outside. read more

Drive thru is a nightmare. They have a guy taking order way before you see the menu. Not a very smart setup. Three cars in the lane and already plug up the traffic. Then the guy who's taking the order got upset and didn't really want us to go up to order at the menu board. We insisted to see the menu and he finally let us. people who doesn't eat there that often, might want to go inside to look at the menu. read more

Yelp should have negative stars because I would definitely give this place negative billion stars. Here is what happened! Drive thru: Taco Bell: do you want to try one of our meals? Hubby: no... Can I get 2 cantina chicken bowls and 2 personal pan supreme pizzas. TB: one chicken bowl? Hubby: I said 2 and 2 personal pan supreme. Screen: 1 chicken bowl and 1 pizza Hubby: I SAID TWOOOO CHICKEN BOWLS AND TWOOOOO PIZZAS! TB: okay. There will be a 5 minute wait for your pizza and you need to come in and get it. ME: uh, no... You will be coming to my car. This is drive thru. TB: we have new rules. We cannot leave the store. Hubby: okay, we will come in. Get to the cashier and he charges us for the bowls only. What happened to the pizzas? He said he thought we were coming in! OMG! I'm snapping! Me: CAN YOU GUYS HEAR???? TB: huh??? Me: cracking up laughing! This place is unreal. Second time I had to get out of my car to get pizzas! TAKE IF OFF YOUR DRIVE THRU MENU IF CUSTOMERS NEEDS TO GET OUT OF THEIR CAR! Drive thru means we don't get out of our cars! WTF! Manager or someone somewhat in charge is explaining to me the supply and demand of pizzas. Do I look like I care? If you have it on your menu, you should have it readily available. Especially during peak lunch and dinner time! Have designated drive thru stalls right outside so staff don't have to cross the busy intersection. SMH! read more

Anytime you order at a drive thru and have to go back inside because your order is wrong is a huge negative for any establishment, but not only did I have to park and walk inside after a good 10 minute wait but I had to listen to what appeared to be an assistant manager and the drive thru worker yell back and forth as the worker said that I didnt order what I said I did. Which by the way I was short one soft taco a whole $1.19. I proceeded to explain that I would be happy to pay for it if I had not already but that I would need a receipt since I was only provided my credit card slip. The cashier whom I approached to get my soft taco did not even acknowledge me afer that. Please choose any other fast food establishment In this area as there are many others to choose from. read more

Always eat the nacho grande and fiesta taco salad, no beans. Also love the beefy burrito. Always eat the nacho grande and fiesta taco salad, no beans. Also love the beefy burrito. read more

Taco bell is a good place to eat some tacos. The fans of tacos will definitely like this place like for real! This place is amazing I like it. read more

Why is it that the fast food places (Taco Bell, Jack in the Box) in Mililani serve subpar food?? Got the Ultimate Game Day Box and a medium soda. It cost me $30 and the food was cold. Was afraid to eat it because the hamburger in the Mexican pizza and tacos were cold and coagulated (food poisoning). The chicken wings were also cold. Not warm, cold, like it was precooked/pre made, left out and served when ordered. This is not the first time either, it seems it's every time I order food from this Taco Bell. Drive the few miles and go to the one in Waipio. They always serve fresh and hot food. I went to this one because it was closer and hoping it got better, but it was a BIG mistake. If you want to take a chance getting food poisoning from cold and coagulated meat products then go to this Taco Bell. It wasn't busy either and it took a while to get my food so I was hopeful it would be hot and fresh. Unfortunately it wasn't the case. Gotta go, my stomach is "acting" up and I need to go potty. read more

Not sure if managers or owners read reviews off yelp; but I went through the drive thru today and didn't really feel like it was all that friendly. I mean customer service is a big deal right? When I pulled up to order all I got was "thanks for choosing taco bell" I wasn't told anything after that so I waited to at least get a "can I take your order" or something. Didn't get that so I ended up just ordering. Just that messed up my whole experience. Maybe its just me but I mean it would be nice to hear something other than "thanks for choosing taco bell' read more

ii just love this Taco Bell..Every morning that I go to this location, the ladies in the morning are just awesome. They almost NEVER get my order wrong and you have no idea how much I appreciate that:):)...Keep up the great work!! read more

UPDATE: Went thru drive-thru at 10:04pm 01-30-18, ordered the new Nacho Fries Bellgrande. When I got home, I found the regular Nacho Bellgrande. Called and spoke with manager Tana. She allowed me to return the nachos and exchange them for the fries. When I returned to the store, Tana took care of me quickly and friendly. Customer Service is much improved. UPDATE: There is now a time stated that pizzas are available. Was contacted by the manager and she listened to my concerns. Placed combo order, asked for soft tacos and was told they are out of soft tacos. I'm sorry but how do you run out of tortilla at a Mexican place? Half the menu is soft tortilla. I come to this Taco Bell because I live in Mililani, the service NEEDS to improve. Went through drive-thru, on another date, this Taco Bell is a Pizza Hut Express, also, but don't EVER expect to get a pizza at this location. Went through, 2 hours before they were to close, and was told they were out because they sold their quota for the day. Personal pan pizzas cannot take that long to make. I know corporate will need to be notified of the customer service and product availability at this location. Just too bad this is the closest location to our house and my sons & love Taco Bell. read more

I just gotta say that Taco Bell aint what it used to be. Recently had a burrito supreme and sad to say that it barely has any beef in it. Mostly filler like beans and sour cream. Just barely a sprinkling of ground beef, I would estimate a teaspoonful, (woo hoo). It was also put together in a sloppy manner. Nothing like wearing your food. This is a burrito supreme? Is it just me or has the BS gone down hill? This was a tasty satisfying menu item in the past, not these days. I don't plan on wasting my time and calories at this "brand" again. They lost my business. read more

The food was good!! The only thing that brought my rating down was the service. The cashier was such a Debbie downer. My advice: "when you don't want to be there, customers can tell." read more

One star because the professionalism of the manager, I believe his name was JEFF. Although the cashier was friendly, and had amazing customer service, the attitude that Jeff gave him after asking him a question was just straight degrading. Won't be coming back here unless Jeffs gone, or he does some type of management training. PS. Jeff, I know you'll read this. TREAT YOUR EMPLOYEES WITH RESPECT. read more

For the love of god please stop forgetting items on my order I hate getting home and realize you forgot like 3 of my items

I just went through the drive thru and ordered a cheesy roll and Xtra large grilled stuffed burrito with beans instead of meat. The lady offered me black beans. And they made me a delicious dinner at low cost!! Thank you! I wish I got her name so I could mention her!! read more

First time at this Taco Bell. So disappointed my husband beef bean burrito had more beans to beef. My Supreme taco had more sour cream the anything drowned out all the flavors. In addition service was SO SSS LLL OOO WWW.. We've gone to other Taco Bells without any of these problems. Think I'll avoid this one. read more

Ok, so the drive through lines have been crazy long since Covid, and their parking parking and drive through layout could have been better thought out. However, with that being said, the employees have always been friendly and helpful and I've never had an order get screwed up, which I think is a HUGE plus for a fast food joint. Thanks for being reliable, Mililani Taco Bell! read more

The food was ok, even though I didn't get what I originally ordered. When I came back to tell her she charged me for the wrong one she got an attitude with me. She still gave me the $2 difference she charged me but had an attitude the whole time. If your going to work fast food and know your going to have to some times deal with something you messed up on you should work on your customer service and how you talk to the customer. read more

They sure arnt fast food. It takes forever to get your order. Never again. I should have gone home and did it my self I'm sure it would have been faster. read more

food was pretty mid, couldn't help but be disappointed with the temperature of my food but they forgot the main component of my order that I was anticipating, and for that I have to give a solid two stars. read more

Hell no!! This Tacobell takes FOREVER!!! I would not recommend mililani tacobell at all to anyone.. There Service Sucks they ALWAYS short handed the managers are RUDE!!! And there #1 DriveThru OMFG words cannot describe how long the wait is that's how bad. Never again I wont even give 1 star to this. read more

I came here right around 10pm on a Friday night, 21 April 2017. Of course drive thru was terribly busy so I just went in. It was completely empty except a couple and one other person. As soon as I walked in, I was greeted by two employees out in the dining, one was training the other. Said they'd be right with me, she was showing her some stuff about the dining tables so I was fine with that. The experienced employee came up to the register to help me and I must say, KUDOS for her outstanding customer service! She played all the books and stops! She was also very friendly and helpful, so this review is for her! After ordering, I then noticed there was a person training in the back as a cook also. was very timid and unsure, but hey, I got my order correct and left happy. I was pretty surprised though that they'd have 2 new people training on a Friday night... read more

Went here today, customer service sucks, went to counter to order and workers make like I am bothering them doing nothing, colored lady working there had an attitude , I live in mililani and this Taco Bell always is an issue. read more

The service here is terrible. When me and my friends ordered food all we got was a bad attitude. When it was time to pick up the food and we didn't get up right away she called me stupid and I was very offended. My other friend got a drink and she slammed it down on the counter almost spilling it. I wouldn't come to Taco Bell in Mililani again. read more

Even though Hawaii's Mexican food scene is pretty slim pickins I still can't bring myself to eat here. Even though it tastes OK going down, I always find myself with a severe case of buyer's remorse and vow "never again" to eat here. Ugh... read more