do not order from here i doordashed it and grabbed out the napkins and there were small bugs crawling all over them they clearly have sanitary issues and do not keep this place clean read more

if i could do lower i would. the customer service here is complete GARBAGE tell me how you have a fast food mexican restaurant and you tell your customers you have no hot sauce. I asked they could be out of all hot sauce and she said we have mild and fire and i said great ill take mild. she also when i asked about the promotion told me it ended and gave me attitude when i was trying to find something to order. i felt rushed and will never be coming back to any Taco Bell's in the future due to poor customer service. they get paid as much as desk job employees and have the worst attitude. Either teach your employees how to be patient and have better customer service or continue losing people. read more

Worst experience at Taco Bell ever, and that's saying something the lady taking our order took a million years and we had to correct her on every single item. She then tried to give us an extra item? And went out of her way to tell us there were straws in the bag (there were none) read more

Taco Bell - Fast Food Near Me - Salt Lake City, Utah

man this place is the pits - walk up to lobby door, scratchy tweaker who looks like something out of King of the Hill zooms around the corner in ambush "hey man I been washin windows all day (points at phone for some reason like that has a connection to such labor) can you give me somethin" "no I can't help you guy" "mububub fuggity fug fug fug (scraggles off into the night)" at least he didn't pull a knife I guess? - go to kiosk to order, literally none of the screens work right, you have to tap everything up to 10 times to get it to finally register - no-English girl making the food is loafing around slowly rolling her eyes at everything and being generally attitudinal, only gets in high spirits when Juan Pedro the Doordash Driver From La Mancha comes in and flirts while also yabbering into his phone and plopping his shorty shorts balls onto the food pickup area - when you order extra sauces - and EVERYTHING costs extra now - they show cups on the kiosk. when you get the order you don't get cups, they "put it in for you already" (the scantiest amount possible despite every basic add-on costing around 60 cents each) (also took a little while to find the one lady who speaks English to explain this to me the "no se" eye-roller just rolled her eyes and slowly wandered off) (this is Utah by the way this is not San Diego or El Paso) - quesadillas now half the size and twice the price they were a few years ago. despite being like $7 for this small thing you still have to pay 60 cents each for sour cream, pico, etc etc - took about 10 minutes to get this somehow despite the Doordash being the only thing ahead of me - go to sit down and some bum is fenty-folded over on the seats right behind the kiosks, looks like he didn't even bother buying food just came in and collapsed I think that's it for me and Taco Bell, Yum Brands knows no bottom in their ruination of everything. North Temple is a real great introduction to the city for the tourists coming right out of the airport, at least you know what you're getting into with downtown now right away I guess read more

This location is the worst location I've been to , the staff here don't like helping customers, they ignore you. And just nasty attitudes and the main store manager is just as nasty read more

Truly it was correct and great. Fast service and well done. I was scared to go here but they must have improved. read more

I eat Taco Bell all the time on the road so know what to expect. I do a basic soft shell taco no cheese and add hot sauce. It's not the best taco but it's probably the only fast food I can tolerate. This Taco Bell was the worst food I've ever had my entire life. The beef was chunky and it was not like any other Taco Bell I've had before. I had a couple bites of my first taco and threw the rest away and just skipped that meal. Rather that than wake up sick as I am just passing through Salt Lake City. Do not eat here. If you go to 7/11 I'm sure the roller dogs are of better quality. read more

My husband and I came here for dinner. We love Taco Bell and we don't live far. Every time we've gone through the drive through the person taking our order has always been very nice. We ordered 2 crunch wraps, one with tomatoes and one without. They marked one wrapper as having no tomatoes which I trusted and a couple bites in I saw tomatoes. It's frustrating because I have a tomato allergy and I do my diligence to make sure I'm careful and I feel that those preparing food should do the same. It's happened a few times when I request no tomatoes and it's disregarded. I constantly have to check if the order is right and I feel like I shouldn't have to do that. Otherwise I'm pretty happy with the food and the overall feel of Taco Bell. read more

We had a very large order, for over 12 people. They got our order correct and the quality of the food was superb. I highly recommend this location. We all agreed, this was literally the best taco bell we ever had. Our Cashier was Jacqueline. She was kind in taking our order and we were very specific with each item being customized and EVERY single item was correct. Thank you! read more

Don't expect them to be open when they say they'll be open. Don't expect them to get your order right. Don't expect them to acknowledge your presence or existence at all. Don't expect them to include more than 2 packets of hot sauce even if you specifically order a bunch. I have given this place so many chances, and they consistently screw up. read more

I loved Taco Bell when I was younger, tacos were even once my favorite food because of Mexican fast food chains like Taco Bell, but I'm disappointed with their subsidizing themselves, they've even subsidized so much that their food is unappealing. Since COVID I feel treated like a customer less than ever, it's like Taco Bell cares more about PC than they do about customers and their business. I couldn't sit down if I wanted to. read more

Nailed my shredded beef dipping tacos while other local toco bells failed miserably. Was clean

This store closes whenever the hell they want to. I just showed up, 6:50pm, and all the lights are out and there is somebody in there working, I guess the drive-through, and all the doors are locked. I don't have a car so I can't go to the drive-through so dining in is my only option. This is the third time where either me or my husband have walked all the way over to Taco Bell only to find out they are closed regardless of whatever time it actually is. We went once at 7:30 and they were closed and we went once before eight and they were closed. The sign on their doors says they close at 8pm, but really they just close whenever the f*** they want. read more

I've been in line at the drive up in Provo for 25 minute. I'm next up. fast food? not even close! make that 30 minutes. These slow drive ups should be banned during an inversion. cars idling for hours! read more

I ordered 3 spicy potato tacos and ALL of them were stale and burnt. This place needs to be shut down. They do not care what they're serving at all. I've never been to a Taco Bell like this. read more

Rude staff!!, 1/2 your food is cold the other 1/2 is missing and the night manager don't speak English !!! THANKS JOE !!!

Didn't give me any hot sauce and not the friendliest of the bunch and no Mexican pizza

Taco bell is a joke ,very over rated .their way over priced for water down bagged beef in a bag . And I do not recommend taco bell to anyone . Stay home and make ur tacos from real food , not from a bag , you get tomatoes and everything from the store and taste better . read more

Last night I order a chicken power bowl and the bean tasted old and gross. I do not recommend

Almost every time I go here, half the order is wrong and they forgot something. The food quality is incredibly inconsistent. The one on 400s is way better. read more

This was my 'go to' for lunch while visiting this week. The food tasted great. The service was great. I used the mobile app twice. Flawless!! read more

This is the only location that ALWAYS gets our order right. Even down to the amount of sauce packets we request every time! I've got mild food allergies, and it's nice to order food and not worry about having a stomach ache for the rest of the day. Thank you guys so much! read more

4th time in a row coming to this Taco Bell and they f it up every single time. Wrong food and missing items that I paid for ??

Super rude costumer service horrible need better employees ruins your mood for the day and your food

They have the worst customer service ever! I made my order which consist of their crunchy tacos and bean burritos and nachos via their drive thru and was told to park in front to wait for my order. I went around the building to park in front to wait for my order along with other customers waiting for their food. Time past by and they came over with a small bag of something I didn't order and told me that the drive through worker said it was for me in a gray car. I told them they were wrong and they came back with a bigger bag that wasn't mine and when I ordered my food I wasn't handed a receipt so I couldn't prove that wasn't mine. They told me I had to take it and leave. I will never come here ever again. read more

I ordered a double chalupa. Total came to $6.52 I gave the cashier $10.52 he said he couldn't accept the .52 because he had already rung it in. I asked him if he was serious. He said he couldn't give me $4.00 and then I said cancel my order then. I just wanted my money back. He said I would have to come in tomorrow to ask for a refund. I asked to speak to a manager. He said there wasn't one working! Rudest workers I wish I could give them 0 stars! read more

Slowest dumbest workers! Took 45 min to get my food!!!! ... dirty and they all play instead of cook!!!

Probably the best Taco Bell I've ever been to. Every time I've been there (except about once or twice) my order has always been right, and even when I order 10+ shredded mini chicken quesadillas (my favorite) and other complicated requests, my order comes out pretty fast and looks great. The rice is never hard and drive thru is pretty quick. My favorite location by far. read more

I wish I can leave a half of start review!!! I ordered a chicken quesadilla... chicken was bad and had a weird smell to it would never be back food tasted like sh*t horrible customer service read more

I love tacos and their tacos aren't too shabby. The only thing that sucks is that their tacos are always broken on the bottom of the shell because it's soaking wet and that their tacos quality are very inconsistent. There are times when the tacos are stuffed to the brim and look beautiful, and other times when it's basically empty inside. One time I came here around midnight and they said they were closing early for no valid reason like hey, we are out of lettuce or something like that. read more

Taco Bell - I ordered the supreme Taco but I got a disappointing Taco instead - Fast Food Near Me - Salt Lake City, Utah

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Even tho their "open" till 1 you show up after 12:30 you won't be served. Doesn't mater if they are even still in it.

On our way to Salt Lake City Airport, we stopped at 1758 W North Temple, Salt Lake City, UT, Taco Bell. My grandson ordered Nacho Cheese tacos without meat, but with beans. The order was filled but I was asked to pay extra $ 1.00 for beans instead of meat or poultry. Normally, this has not happened in the past so I questioned the cashier. She called the manager. He chastised me for making substitution, and asked me to call Mr. Trump if I am dissatisfied. His behavior was arrogant, unfriendly and had a tone of 'I do not give a damn' or bigotry. This is not a question for $ 1.00, but we have never experienced such charge or behavior at other Taco Bells. Taco Bell has served us well for vegetarian fare. Normally I suggest the company to train the staff to take care of different dietary needs, but in this case this manager deserves to be reprimanded and fired. In stark contrast, the one at 1962 Fort Union Blvd., in Salt Lake City UT did an outstanding job to serve us vegetarians, just a day before. I appreciate that team and recommend a appropriate recognition from the company. read more

Can't complain about the girl taking my order and greeting me at the window. The food on the other hand, different story. Both crunchy tacos had a thin scoop of beef, with little lettuce and cheese. My mini beefy quesadia wasn't hot, it was rolled like a burrito. Very disappointed!!! read more

Taco Bell - This was the second taco just like this one. My beefy quesadia was wrapped like a little burrito. Wasn't even hot. - Fast Food Near Me - Salt Lake City, Utah

Taco Bell is really staring to fail at every level and location. I paid for double meat on a #1 combo and it honestly barely had any meat on it at all when it came out. Every table is dirty and there's only a few people here eating at lunchtime. I guess that's why this place is almost deserted during the lunch rush everywhere else. The seating in here is strange also, it honestly seems as though they removed 25% of the seating, maybe to try and make themselves appear more busy than they really are? I should have gone next door to Carl's Jr.! I have been eating at Taco Bell's for must be about 40 years and it amazes me how they continually get worse... sure wish there were Taco Cabanas here in Utah! I'm not sure about making a run to the border, but I'll certainly be running away from Taco Bell! read more

Wait time here is ridiculous and the workers seem to not care at all that the wait time is so long. Count on at least 30 minutes if you order in here. The place isn't particularly clean either, but we are talking about a Taco Hell...so, yeah. read more

Fantastic service! The workers were very nice and gave us some free drinks. Afterwards, they offered to give a free desert if we left our opinions. By far the best treatment I've received at a fast food establishment. read more

Honestly the worst Taco Bell I have ever been to. I ordered two hard tacos both were broken I also ordered a chicken taco and there was four bites with just a tortilla and the rice was hard and crunchy and hardly any chicken and my husband got water and it was brown!.! read more

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Worst Taco Bell I've ever been to, I ordered 2 meals with drinks and they only gave me one drink, when I asked for the second drink they completely ignored me and acted as tho they had a thumb up their a$$. Needless to say I'll never be back read more

I live next to this place and every time I go here my order is wrong. This past time I went in and a manager named Fred yelled at me for complaining that they messed up my order. I will never go here again! read more

Worst experience I've had at a taco bell! Staff is rude as fuck all of the food was smashed and the burrito I ordered was split in half long ways then tried to charge me twice for my drinks read more