Great but forgot my chips and cheese. Alittle disappointed but overall it was a 7.5/10

HORRIBLE drive thru service! Danielle had an attitude the entire time! Gurly, you are a Pizza Hut/Taco Bell don't give attitude because we want to order pizza. Mililani Taco Bell always has pizzas, step it up Waipio. Sad part is that we decided to go to Waipio because we hadn't been there in a while. Now we remember why. Customer service is the most important job in the food service industry. Never coming here again. read more

we ordered the delivery and ask for hot sauces. twice we ask and was told by the delivery provider that they put it in the bag. can you guess what happened? no sauces what so ever, none. Its so disappointing that people can be so lazy and careless, it doesn't cost extra to be thorough with the orders the customer made. managers need to train employee better and needs to be better human being read more

Stopped here for lunch. Not much better than my last visit. Dining room was a mess, and my order of 3 tacos took a little longer than could reasonably be expected. When I finally received my order the food was cold, and the taco shells were stale. And if you're not ordering a pizza, the crew that works on the Pizza Hut side are standing around twiddling their thumbs. Maybe I have unreasonable expectations, based on my experiences working there, I don't know, but I would at least like my tacos to be hot and the shells to be crunchy. read more

Says their hours open at 7am but changed to 10am. Waste my time driving to a close restaurant

Alright I realize this is just a Taco Bell and not a 5 star fine dining restaurant but when my order is 2 taco salads no sour cream, extra lettuce, extra beans on one I really do not think it is rocket science. The girl clearly got frustrated with me asking me to repeat it multiple times (drive thru) then without saying anything she yells at a coworker to take my order because I am making it difficult for her. What is going on?!!! Her fellow coworker came took my order no problems. The same girl, who was overly frustrated with my order was also working the register. My order came out to 14.99. I paid $15 in cash and did not receive a receipt or my change. I didn't want to make a big deal over a penny but she didn't say a word to me throughout my entire transaction. She just held her hand out for the money and then turned around after putting it in the register. I was not amused. read more

I've tried to give this taco bell a chance because It's close to where I live but this is probably the WORST taco bell I have been to on this island, every time I went there my order was wrong. The first time I asked for a AM crunch wrap with NO jalapeño sauce & my husband got a bacon waffle taco, we get home, open our food up & his waffle taco has half of the egg & bacon missing from one side of the waffle! Its like they put all the egg on one side of the taco & barely put any bacon on it. My husband was more upset at the fact that they didn't even give him syrup. As for my AM crunch wrap, it ended up having a bunch of jalapeño sauce in it! So, today just now I got back from there & my husband & I ordered THE SAME thing because thats what we like to have and AGAIN they did the same exact thing my husbands waffle taco was only half made and my AM crunch wrap had sauce in it. So I was a bit annoyed, I went in and told the lady that I did not want sauce and this was at exactly 10:30am and she says she's sorry which was okay but she also told me they didn't have anymore "Egg" so she asked me if I wanted anything else on the menu and she would refund my money back. So I was like okay sounds good so I ask for a Cheese Pizza and she says "okay" so I wait for it and then she gives me the pizza and says she's not gonna refund me because the pizza costs like a dollar or two more and I'm like whatever already so I just leave because thats fine, I'm not complaining but I get home and it looks like the pizza wasn't even cut. Save your money to get what its worth, Hope this helps. read more

Taco Bell - The "half" waffle taco. - Fast Food Near Me - Waipahu, Hawaii

I'm gonna have to say that going to this location drives me nuts (not in a bad way)! So Toney and I walked up to order a mexican pizza. Low and behold...our peripherals geared us towards pizza hut. So we decided to "X" the taco bell food and order a pizza. Hilarious part was when the worker told us we needed to order at the pizza hut register. So we walked a step to the right. It was the same worker asking us what we wanted....ugh...she already knew. LMAO. This doesn't make me dislike this place...still love it...just found it hilarious. This place is kept neat and I hadn't have any problems at all. Go here and have a good laugh if you need too. read more

Inconsistency in preparation....in taco's for instance little bit lettuce and cheese....cream cheese only on one half of da taco or hardly any meat....I'm WORK in food industry all my life and dis is very important 2 me 2 be consistent with presentation,with also good customer service .I hope Taco Bell teach there worker SANITATION read more

The parking lot is a little strange. The entrance to the actual restaurant is Mauka and in the path of the drive thru line. They get tons of drive thru business though as we sat inside and enjoyed our kalua pig nachos. read more

I will never understand why you can't order certain things at the drive thru for Pizza Hut..I wanted a ranch dipping sauce for my pizza and the cinnamon rolls. But apparently you have to walk inside for that....love eating here I just don't understand why there would be a Pizza Hut/Taco Bell drive thru but certain things are excluded from the drive thru. read more

I live in Pearl City, but I will make the drive to this Waipio location! Staff is always nice, I've never had anything missing, and food is consistent. The dining area is clean compared to other locations and the drive thru is pretty fast. read more

SUN, 4-22-18 at about 12pm Thank you to Patrick A. and Khyle for providing outstanding customer service in the drive thru line. They were both very efficient and friendly. Please keep up the great work Patrick A. and Khyle! The food was also top notch. Correct temperature and great taste! I would've contacted Taco Bell corporate via e-mail to commend Patrick A. and Khyle for their great service, but it required more personal information than I was comfortable giving. Aloha. read more

caught food poisoning, must've been the cheese or meat from the 5 layer-beef burrito!

I love it here cuz it's so close to home but jus today they took a little longer to make my Mexican pizza with out bean :/ other than that super friendly :) read more

Taco Bell - Fast Food Near Me - Waipahu, Hawaii

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Cleanest and most friendly taco bell experience we've ever had. Food was made neatly and accurately. Restaurant us spotless and organized. Even the sauce packets were stacked neatly! Very impressed. read more

Every time I try to order for delivery it's closed. Super frustrating just take this off your yelp and off of Grubhub. I make up my order and it turns around and says it's closed after already selected a time. read more

Horrible customer service! The lady that helped me at the counter was so rude! I wish I could remember her name but I guess that's how much I want to forget about my bad experience there. First of all, she has a look on her face that shows she does not like dealing with people. I had to repeat what I wanted several times. We ate in the restaurant but didn't finish everything so I asked her for a bag as we were leaving and she gave me a hard time about that! She should not be working directly with customers - keep her in the back washing dishes and cleaning. read more

I always come to this location despite the crap service. Drive thru - There's this one girl who's always working and sounds like she never wants to be there. And is always rude. Today, we picked up pizza (no complaints for Pizza hut) But we also wanted tacos. We stood at the register while 3 TB workers just stared at us and continued to work the drive thru window. No greeting, no "I'll be right with you". The customer service sucks A-S-S, hopefully management sees this so they can work on their employees customer service. read more

This Taco Bell is the WORST Taco Bell out there. "You had one job" really explains it all. You hate your job that much? Why are you working here. I understand it's a fast food joint but seriously they ALWAYS MESS UP OUR ORDER!!! ALWAYS!!!! Tonight was the worst. My bf went out for us around 10pm, the guy forgot one of our items, (again, this was NOT the first time) so it was actually expected from this location. ALWAYS check your bag before you drive off! Anyway, so bf comes home, I got the new steak flatbread, and it was mostly BREAD. Where's the filling?! They also forgot to pack a fork or spork for our overly cooked or refried cheesy fiesta potatoes that btw was SO HARD. My BF got the Mexican pizza meal and uhhhh there was only tomatoes on HALF his Mexican pizza -___- PLUS the two tacos that came with it, the cheese in it was not melted, meaning the meat wasn't even hot. WHAT EVEN. The only thing I like that's worth the 1 star is my Cinnabon delights and Baja blast. I HATE THIS LOCATION. How can they mess up EVERY TIME??? Where's the improvement! How is this place even still up and running? Horrible. Never ever ever again. read more

Who runs out of beef and cheese? Everytime I come here I leave unsatisfied. From orders being completely messed up to not having hardly any product to being the rudest customer service ever. Do not waste your time at this location as you will save more time finding another Taco Bell and actually getting what you ordered with better service. read more

My family and I decided to eat here for dinner and everything was okay up until they forgot our wingstreet order. We waited for awhile as the customers who phone ordered through the app got theirs before us, so we thought okay maybe they placed their orders before us. 15 minutes passed and we were done eating our tacos, and still no wings so finally my mom went up to the cashier and asked. The guy apologized and admitted he forgot (I'll give him that) but all he did was comp us one ranch dressing! I think it's funny how they have a now hiring sign when they're literally overstaffed and there's only one person working the cashier while the rest of them are hovering over the counters in the back or on break! Talk about new management! Btw, this is not the first time I received bad service from this location. read more

Messy Tables, three of them! We were here for 45 min. Approximately, not once did anyone come out and clean up. Plus my mexican pizza was all smashy, which made it hard to eat! When we walked in to order, no one was at the front. The Pizza Hut manager had to call a Taco Bell cashier to the front. Cashier has to be a bit more happy, she didnt even smile. We are Very dissapointed. read more

I love the Taco Bell food chain. I've been going to Taco Bell since I was a kid. I've only been to the drive-thru at this location. Have never been inside. I'm a fan of the Mexican Pizza, 1/2lb Cheesy Potato Burrito, and Crunchy Taco Supremes. I'll actually eat everything that they have here. The reason I gave this place 2 stars is because I think this place is below par of a Taco Bell. Don't get me wrong, I've never been to a Taco Bell where they totally blew my socks off but this place just lacks the quality of a true Taco Bell. I personally like the Kaneohe Taco Bell just because they really take care of their customers if they screw up. I'm also from Kaneohe but I still remain unbiased. Haha. In more detail to their service, I believe for ALL restaurants that no restaurant should be cleaning up prior to closing. ESPECIALLY a fast food joint. The reason being, is that as a patron in a fast food joint going through the drive-thru, I'm not going to be sitting down and staying for another half hour to consume my food. So there really is no inconvenience to the employees. If your hours say that your open till a certain time, you should remain open and remain servicing customer till that time. Then you clean afterwards. If a business is going to start closing earlier and start cleaning, then state that your closing time is earlier. This Taco Bell in particular still had their "Drive-Thru is Open" sign still lit up and we were there before their closing time, so we went. No one took our order at the order confirmation screen so we drove up to the window. We noticed the MANAGER with her back faced the window already cleaning. She turned around and glanced at us and turned back to continue cleaning. She then came to the window a couple minutes later realizing that we were still there and told us that they were closed. Very disappointing. So we went to Jack-in-the-Box down the road instead. I've never had this problem at Jacks... (that's because they're opened 24 hrs... :P) So that's my experience over there. Final Comments: Quoting the fellow yelper in a previous review of this place... "Sometimes convenience trumps service." That's what I feel. Overall Rating: "BELOW AVERAGE" read more

Horrible service. Wont let a teen who looks young in to order, but will let a mom and baby in. Workers excuse: to young to come in

I usually go to this Taco Bell cause it is close to home. And I love a grilled stuff steak burrito. However, the service that I keep receiving - specially the last two times. Im done. I will not be going back. They keep getting my order wrong, and when I try to get it fixed, I have even more issues. It's like I am ordering for a party, I am just ordering for myself. But, I will not be coming back any longer. The service is horrible! read more

I ordered the Power bowl, chicken salad..it was awesome!!! Just finished my Zumba Fitness class and I was starving. The bowl included Spanish rice, grilled chicken, tomatoes, olives, cheese, lettuce, black beans, cheese, scoop of sour cream and guacamole!!! read more

This is always a good place to get a late night snack. It's also perfect that Pizza Hut is a part of it too. I enjoy getting the strawberry starburst freeze. Very good service & very fast pace. read more

Taco Bell - Air head mystery flavor freeze - Fast Food Near Me - Waipahu, Hawaii

We walk in at 10:40 am for an early lunch. The entire place is a mess! You can tell the night crew didn't clean up and the morning crew didnt check it this morning. I mean every single table had crumbs and napkins and cup lids were scattered about. After placing our medium sized vegetarian pizza order, we asked the boys if we could have a rag to wipe the tables. After no one was coming out, I asked to see the manager. The employee said she would come out. After waiting some more time, an employee came out to wipe the tables down. I asked him to take a look around and take pride in the restaurant. How could this of gone past the manager and other workers when all they had to do was walk through the store before opening the doors!! He apologized, and continued to wipe the tables down. I was not yelling at him, I just wanted the manager to come out and take note of how the store was viewed by customers. We are paying people and the least they could do is make the place presentable. After getting our pizza, we took a bite, and realized that the crust wasnt even cooked all the way through. They had to make a whole new pizza, which came out better and more crunchier. While I was eating, I scanned the restaurant, which was getting pretty full, and my eyes were drawn to the ceiling near the air vents. DISGUSTING!! Dust balls all over. Obviously no one has done a thorough run through of the restaurant for a good cleaning. I dont know how they get away with their health inspection. Did I tell you that the manager never came out!? read more

The drive thru window lady was RUDE! I asked how much is for a crunchy taco? And she keeps say 4 something and said for A taco? Then she started to get louder, just give me my taco and I will not be going back to that place. Horrible drive thru lady. And she is wearing her own home maid apron...WTH read more

Burrito Supreme is tasty and the flour totilla holds everything inside. It's a little smaller than expected but satisfying nonetheless (buy two if you're really hungry.) Tacos were perfect - semi chewy and crunchy at the same time. Veggies were fresh. Next time I'm hungry for inexpensive Mexican food, served fast and courteously, I'll go to Taco Bell Waipio. read more

Every time I come here, they somehow messnup my order. Ordered chicken rolled tacos asked for sour cream for one order and spicy ranch for the other. Got all spicy ranch when I got home. Previous time (months ago) ordered the doritos tacos and as soon as I sat down, they were soggy already. How do tacos get soggy 3 minutes after you get them? read more

I think the bad reviews makes the dine in tables empty which is good for me. Stopped by with a friend to have dinner. You go to taco bell for cheap food, what do you expect. The kids working there were nice. They brought what we ordered and it was correct and hot. Lots of people ordering pizzas for pick up here. I don't normally eat Taco Bell, but if I do I wouldn't mind coming to this one if I'm in the area. read more

Me and my girlfriend came here last night to get two Mexican pizzas and a nacho supreme. The Mexican pizza was delicious, yet the nacho supreme was horrible. My girlfriend instantly spit it out when she tasted it. She decided to go and get her money back. She went in and the management claimed that it was made fresh but still gave her the money back. There was no apology or nothing. We refuse to come back to this taco bell! read more

Walked in and waited for about 15 mins before someone took our order at the register. They knew we were standing there and they just looked at us. It's like they don't want our money! I had to finally wave someone down and ask for help. How rude! They need more practice with their customer service skills. Not once did they smile either! read more

The lady taking my order was an absolute darling! Unfortunately, beyond her double and triple checking my order the people making the food still managed to screw up. Kind of frustrating, but customer service was exceeding expectations. read more

This place has come a long way. For the better. Today the new guy was training, it's gonna take some time bro, but hang in there. You did good. The dining room area is always clean, people grumble about the parking...hey idiots...that's not Taco Bells fault. Yeah some of the managers seem to be yelling more than talking. But I think that's just the way they talk. The food is good. I don't know what more you can expect.....it's not Mexico. It's a fast food restaurant. See that there? Keyword "FAST food". People can sometimes be so overly judgmental of EVERYTHING! read more

So we finished church and walked in. There was one man just finishing up his order. The cashier took the man's order and then turned and started talking to another employee totally ignoring us..minutes later I watched the employee pass 3 of his co-workers to get another employee from the back to help us. We ordered our food and sat down to eat. My girlfriend ordered a steak wrap and while she was chewing it she almost choked on a bone. I brought it to an employee who eventually sent a manager to the front...front the counter...he yelled..."you wanted to speak to me" mind you we were in the dining area...so I preceeded to inform him from my seat what had happened...he comes to the table and I show him the bone...instead of apologizing he makes excuses. The manager informs me that there isn't supposed to be bones in the wrap and he didn't know how it got there. I was pissed at this point and only wanted to bring it to his attention as to save the next customer from choking. Poor service and poor management! We won't be coming back here every again! read more

Taco Bell - Fast Food Near Me - Waipahu, Hawaii

Kudos to Jeffery. We ordered a pasta (which took a long time cuz pastas always fresh) and while we were finishing up our tacos, our pasta was done so Jeffery came and delivered our pasta and told us that our breadsticks will come soon. Then he also came to our table and gave us our breadsticks. But anyway, I guess that's what happened when you come at a very not busy hour. read more

Ordered a taco salad at the drive thru. I asked to substitute the rice & beans for more lettuce. They said I would be charged more. Does that make any sense? read more