Saw that they got something new on the menu. Not sure if it's only for an unlimited time. Anyway, Only went to get the mini taco salad only because I miss Taco Bell's fiesta salad. I hope they either keep these mini tacos on menu or bring bad salads. Not always the best service. I guess it depends on the management and the crew. But today was good enough I suppose. That's about it. lol read more

Taco Bell - Mini taco salad - Fast Food Near Me - Waipahu, Hawaii

Need work on better presentation. Take a little time to make the food presentable and appealing. read more

Taco Bell - 3 Cheese Chicken Flatbread Melt , what is this?! Disappointing, lack of presentation. Look like it was made with no care. - Fast Food Near Me - Waipahu, Hawaii

Plus side is we got all that we ordered (usually missing an item or two), and the wait wasn't too bad. Negative part about my experience was the way our order was taken. The woman taking our order at the drive thru sounded like she was in a rush, felt like their was a time limit to order. Secondly I tried to order a veggie power bowl but was told they discontinued it and only had the chicken cantina power bowl (couldn't you just suggest removing the chicken) I had to specifically break it down to her to remove the chicken to make it veggie! Thirdly my Mexican pizza had a chemical taste!!! What a waste. I needed a second opinion and asked my friend to taste it and she said it was so bitter and was surprised I took couple bites before noticing!! read more

Taco Bell - Mexican pizza - Fast Food Near Me - Waipahu, Hawaii

Got food poisoning from the 7 layer burrito. Suffered miserably for 3 days Never going back to this location.

3rd time I've come in and they charged me for food I never received what a scam!! Genuinely just go to any other Taco Bell, their manager was more pressed to charge me for the food I was supposed to get read more

Last time I came 5 months ago there was a male manager and food was great and looked like pics. Tonight I came in at 8 pm expecting same service and saw the specials in front of me and was told promo was over. It was still being advertised!!! Got my orders and by time I got to car it was ice cold and hardly any meat on the supreme tacos and chicken chalupas. And it was toward end of the night!!! The floor looked dirty and hardly anyone was working. The AC was blasting so ice cold we couldn't stay to eat so had to eat in the car! Only good thing...good ice tea. The girl at counter was very sweet to help with ordering on the app. read more

Lunch at Taco Bell. No muss, no fuss fast food dining. Fast service, pleasant counter person ( Jocelyn ). Had the #3, which includes a burrito Supreme, a taco Supreme, and drink. This location is next to Popeyes Chicken. Enjoy read more

Taco Bell - Order kiosk - Fast Food Near Me - Waipahu, Hawaii

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My daughters FAVORITE fast food place. Ask her what she wants for lunch... always always always will respond, TACO BELL! Her favorite item on the menu, cheesy roll up. But recently been venturing away from her usual. She loves the Doritos taco. This location is located in Waipahu, next to Popeyes. Lots of parking available. We usually go through the drive thru because it's faster. Quick service and good customer service. read more

My door dash driver arrived at the restaurant before 12am to pick up my order & they had already dumped my food. My food was set to arrive at my doorstep at 11:55 after being picked but they delayed the driver and my food. I called at 12:15 and they answered the phone and said they dumped my food. read more

I just went back to this location and I had a great experience. No music was playing and the customer service was awesome. I also really enjoyed the food. Thank you for making the necessary changes to making my dining in experience a great one. read more

Service is great. Whenever I crave it, I always order the bean burrito, and sometimes I would even decide on getting a taco or a mexican pizza. They have a good vegetarian version of mexican pizza that you can order yourself. read more

I come here ALOT and most of the time I eat my food really fast but tonight (August 30th) I ate my burrito slow due to a sore jaw and seen a hair pulled from the root in my burrito. When walking into the store most employees looked annoyed but I ignored it as I would only be there for a second getting my food. This has happend to me before but I am not one to complain about hair in food as it is disgusting but common. Tonight I couldn't stomach the sight of seeing that as I was about to eat it. I love Taco Bell but not enough to eat your hair. Please wear hair nets and contain your facial hairs! read more

Taco Bell - Steak Grilled Cheese Burrito w/ jalapeños & hair! ‍ - Fast Food Near Me - Waipahu, Hawaii

Got the the grilled cheesy burrito box. Check out our skimpy chalupa. Crazy its like they 2 tbs of meat. So unreals, budget cuts i guess. read more

Taco Bell - Chalupa - Fast Food Near Me - Waipahu, Hawaii

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Always skipping or messing up my order every time I come here. Service can do a lot better..

Food is always good from the drive thru. They are fast...the food It's prepared neatly & they put a good amount of cheeses on their Mexican pizza and tacos. My go to drive thru place on those super late work nights. Thank you Taco Bell crew for staying open late when every place else is closed at that hour. read more

They crew working tonight ( 11/18) have no costumer service AT ALL. i understand the language that they use and the girl have a nasty potty mouth. We were waiting at the counter and both of this crew was staring at each other trying to decide which of them will take the order. The guy wasn't doing anything but looking at his other coworkers . This guy didn't even wanna bother to come up to us. The guy working at the drive thru had to come to us and take our order. Very unprofessional and the crew need to be MORE mindful with what they say around costumers. read more

This isn't the first time they always missing it from the order. I just had to post that I just got home and check everything from my receipt and they didn't get my cinnamon twist and my shredded chicken soft taco . When I got my order , the lady handed me my food and says everything is in there. As I was about to check everything inside but gave her benefit of the doubt. I should've trust my instinct and check it ALWAYS. Remember now always check your order !! read more

Taco Bell - My receipt - Fast Food Near Me - Waipahu, Hawaii

Got a coupon flyer in the mail, I guess they're targeting residents who live nearby to announce their re-opening after remodeling. At 530pm there was hardly anyone inside but the drive thru seemed busy. Loved the remodel very clean & trendy. I ordered a bunch of stuff that was on the coupon: 2 taco supremes 3 regular tacos 1 burrito supreme 2 mexican pizzas Large drink All under $17! Got lunch for tomorow! Food came out real quick. No complaints on the food what's not to love. read more

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9/18/23 - Ordered buy one get one free coupon items beef chalupa and crunch wrap. No issues giving the order and paying. Food soggy ... no crunch. On the plus side, paid $1 extra and more steak meat given at this location than in Kapolei. Checked the receipt and was overcharged. Tried calling 8 x's. No answer. Rush hour now so will go back tomorrow. Check your receipts because my numbers did not add up correctly. So disappointed in the food and being overcharged. 10/11/23 update: Finally got around to getting a refund of $7 and some change. No apology or explanation from manager/supervisor. Other fast food places offer a free soda as an apology. Not here. read more

So we walk in to the newly renovated place in Waipahu and we're told to order from the kiosk. We wait our turn as there are only two, mind you no one is in line and the employee told us we couldn't order through her. As we are waiting for our food, a young man walks up and orders from the same girl. ‍ read more

NEVER AGAIN!! Y'all charged me extra for a STEAK QuesaLupa and for the Baja Blast Colada Freeze and y'all ripped me off...and then you STUFFED my 12 cinnamon delights in to this cup and some of the cream oozed out... read more

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Never again am I coming to this waipahu location in the Seafood City area. Friday night no drive thru wasn't even busy. They messed up my beef chalupa. Must have been a new employee cuz boy did they mess up one of my orders. Instead of beef they put black beans. Also be aware when ordering they always serve flat fountain drinks c'mon are you guys that lazy to change out a 35 lb box of fountain drink????! This place has gone down hill no wonder drive thru is never busy. Customers beware ALWAYS check food & flat soda before driving off. Gonna take the extra drive to the Waipio location or the one on Kam hwy next time we need our fix of TB... read more

Taco Bell - I ordered a "beef chalupa" this is 1 out of the 3 that I received. This for sure ain't it..disgusting... - Fast Food Near Me - Waipahu, Hawaii

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I asked for black bean crunch wrap, receipt said ur was a black bean crunch wrap. I bit into it and it was meat. I haven't eaten meat in over 20 years. So pissed. They have no plans to bring back the potatoes. I'm over this place. read more

I love Tacos and I love steak. I know the motto for chain restaurants is cut cost and maximize profit. The steak in the taco is literally not enough. Please just do the community of taco bell lovers the favor and put more steak , less potatoes in these burritos . read more

When ever we need a quick tasty meal the kids will love Taco Bell it is.. Taco Party Pack has 12 crunchy or soft tacos which is just right. Taco's are served quickly and you can use your debit card for payments. read more

Taco Bell - Hiring - Fast Food Near Me - Waipahu, Hawaii

I need to hand it to the Taco Bell employees & management team. We moved to Waipahu 9 yrs ago and we attempt to eat @ this location 1 to 3 times a month , we have only had maybe 2 mistakes during these past year's and they took good care of us when we let then know. I worked for Taco Bell from 2000 to 2003 and the location I worked @ was in Makiki I made it to Shift manager and was put in charge of training all crew members in the Drive - thru around Oahu and know just what to expect @ each visit. read more

Thanks for giving me and my boyfriend food poisoning. Their employees must be unsanitary, working conditions must be unsanitary or their not holding food to temp correctly. Never will be back. read more

Don't go to the Waipahu Taco Bell. They don't speak English and couldn't fold a proper burrito if their lives depended on it. Today, I dined in and had to repeat my one item order several times (Touchdown Big Box), and actually POINTED IT OUT ON THE MENU AT THE CASHIER'S REQUEST, and they STILL messed up the order. I got a free burrito from it, but still. If you are the CEO of Taco Bell and happen to be reading this, I'd like to inform you that Filipinos are not the same as Mexicans. They don't know how to make your food. Train them please, en Inglés. DISH 1: PEPPERONI PERSONAL PAN PIZZA - How can you mess this up? Easily, apparently. Just take the two pepperonis allocated for each slice, and STACK THEM ON TOP OF EACH OTHER. Forget every pizza you've ever seen, including the pictures ON THE MENU, where the pepperonis are spread out. That's okay, I like my pizza with four measly red dots on it anyway. One of the employees saw this review and responded: "your review of waipahu taco is very wrong 1st the pizza thats the way we HAVE to make it!!!! also there is alot of people that speak english so u should change ur review" Dear Employee, Unfortunately for you, my review is accurate based on my real experiences at your establishment. Which, apparently, is Waipahu Taco. Instead of me changing my review, YOU change the pictures on the menu and in the dining room, because what you claim is your standard method of making a pizza isn't what you advertise all over your walls. read more

Taco Bell - You're joking, right? - Fast Food Near Me - Waipahu, Hawaii

Wanted to try the Crunchwrap since it's been a while and I like how it looks on advertisement with the thick layer of ground beef. Given that it is a fast food I didn't expect much and know that it will be thinner than commercials. Because of that knowledge, I asked for extra beef. But boy how disappointing that came out. Got charged for extra beef but the layer is super thin, seems less than what it should be. I remember fondly of having more meat than this garbage. the bite just tasted like tortilla sour cream and lettuce. No taste of beef whatsoever. Wasted $6.50 and was very dissatisfied with this order. I should've just ordered more soft taco or the cheesy potato fiesta instead of wasting my money on the Crunchwrap. I could've spend the $6.50 on tortilla and just eat that by itself. What a rip off. read more

I'll admit it...... I'm a Taco Bell junkie..... as a vegetarian, there's plenty of choices, all very good. We've eaten at all Oahu locations, as well as locations in Washington, California, and Connecticut. The Waipahu location though, is our favorite. We always order 4 spicy tostadas...... and there are slight variations from location to location. The Waipahu tostadas seem just a bit better! The sauce packets are displayed perfectly, and orderly. The staff, so very friendly...... and the seating area is always clean. One thing I want to clearly point out...... the Taco Bell Waipahu hiring practices...... whoever is doing the hiring is doing an amazing job. There's diversity, and, there's a true sense of Ohana....... staff complimenting other staff for a job well done. Well done...... Taco Bell Waipahu!!! read more

I came late for a Mexican pizza and I think everyone had the same idea. Despite having to wait a few minutes in line, the staff was SO friendly! They said there were only 2 people working and they were very kind and efficient. This customer service experience was great considering the employees were slammed with orders. Give them raises and promotions, this Taco Bell is doing great work. My Mexican pizza was also so delicious and I'm coming back everyday for more! read more

How are these people in business? Does their manager not care? They move so ridiculously slow. It's embarrassing. If someone ever told me they work at Taco Bell in Waipahu I'd instantly assume they're very lazy. That's how slow they are. Starbucks is more expensive but so is my time. I'll take my business next door. read more

Thanks for the response, but I in fact did not get credit back for this mistake the day of nor ever as of yet. Not sure how you how got that information. read more

I received EXTREMELY poor service at this Taco Bell. First off, our order was charged incorrectly even though it was correct on the screen. Then when we tried to ask them to correct the order the workers were disrespectful and took no responsibility and didn't offer to fix the mistake. The cashier's name is Sheila Mae. read more

I crave my Doritos los tacos from time to time so I went through their drive through tonight.. I don't know how others feel about it but my i hate when my Dorito tacos shells (or just taco shells in general) are broken in peices. In this case, I felt like i was eating a taco salad with my fingers. I wouldn't be so disappointed if it was a regular taco but i paid extra to make it a supreme. This wasn't the first time but I don't like to waste time driving back just to complain about a broken taco . Anyways.. the chalupa that comes with the combo was supposed to be steak but it was just beef. So sad. read more

This locations drive-thru always seems to be busy (which might not be a bad thing), except they cant seem to move their line fast enough. Ok, so you make us wait with your slow moving service...at least give us quality food and correct orders. On numerous occasions our orders have been screwed up, from wrongly received items to missing items, etc. The other day I ordered 2 gordita crunch (ONE with light meat and no sauce) and 1 regular taco. I received ALL THREE with light meat and ALL looking like complete sh*t. Didn't get to take a pic of the taco because husband starting eating it already lol. But here is my gordita with light meat, no sauce...and my hubbys gordita with light meat and sauce. You can clearly see they decided to be consistent at something and went light on everything else as well. Only one of these were supposed to have light meat, not all three. Meat was slapped on only one side of the gorditas, and there was barely any lettuce or cheese that our gorditas were pretty much flat or almost concaved! Seriously, all the other Taco Bells will at least fill with more lettuce (which I like). Nope, not here with these geniuses! Or is this how you serve all your food? With ingredients half missing? Yes Waipahu, I hear you calling. I will wait in a line for food your workers can be proud of. Please give Ewa Beach some tips, they really need it and obviously lack quality control and direction. I hope they get food slapped on their plates served by workers that are as consistently half ass as they are with us. No matter the price, fast food or not...geez, take some pride in your work. read more

Taco Bell - Gordita crunch (regular order). Meat consistently placed on only one side. Light on EVERYTHING. - Fast Food Near Me - Waipahu, Hawaii

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I hate to write negative reviews, but something has to be said, especially about this incident & the complete rudeness of one of the general managers. We ordered Taco Bell through Uber Eats & the Waipahu Taco Bell location is where our order came from. We usually don't order Uber Eats from a drive-thru restaurant, but in this case we did for the first time. When our food was dropped off, we were missing two whole Toasted Cheddar Chalupa box meals along with the two drinks. We are not ones to assume, so the first thing we did was contact the Waipahu Taco Bell to see if they knew what had happened. I told the worker on the phone that we had just gotten our order from Uber Eats & that we were missing the items. He asked me my name & pulled up our order, literally repeating everything we ordered & confirming what we were missing. He also confirmed with me that his fellow co-workers just relayed to him that they saw the Uber driver who picked up our food leave with only half of our order after they relayed that they are still making the other half. So I asked him if there's anything we can do about it. He told me that we can come through the drive-thru, let them know our name & that we had just had the Uber Eats order mix-up & that they would replace it for us. When we got to the drive-thru, we told them our name & the whole Uber Eats mix up so they had us pull-up to the window. When at the window, the only thing they replaced was our drinks! We told the worker that we were missing the taco boxes too, the ones we told them about over the phone & the ones they SAW the driver NOT take. So he yelled out the order to make two boxes(we literally heard him!). But then a lady worker, who turned out to be the general manager on duty, comes up to the window asking us what happened & relayed to us that because we ordered through Uber Eats that it is not Taco Bells fault what the drivers leave with & that the only thing that we can do is contact Uber Eats for a refund on what we didn't receive. So that part we took in, gained some knowledge & accepted it. Like a "Okay, now we know" kinna thing. We then contacted Uber Eats & they were very quick to apologize. At that point we weren't upset & never was upset at Taco Bell. If the driver left without our food after being notified it's not all ready, that is no fault on Taco Bell. But after asking for more of an explanation to help us understand why it's like that, she got VERY, VERY rude & it could not be because they were busy, there were no cars behind us. This is what got me peeved: After being very patient through this woman's attitude I asked why they told us we could drive there & that they'll replace our order if that was not the case at all! I explained to her in a nice manner that because they told us that they would replace it, we drove aaaall the way over here(when the point of Uber Eats is so that you don't have to do that!), wasted our time & gas when we had already paid a delivery fee to get it delivered. In her VERY rude mannerism & attitude, she told me that it was my fault because I didn't mention I ordered through Uber Eats(when she wouldn't have known that because I didn't talk to her!). I told her that I did & she told me two more times that I didn't. I told her I obviously had to because that's how they pulled up my order. Then after she realized she was wrong about that, she continued to tell me that "well, the person who answered the phone was a manager-in-training." So now I was getting a tiny bit more peeved because that is still not our fault. She was not understanding whatsoever where we were coming from. If you told us you were going to replace it, that's what we drove there to get. It seemed like she thought we were just trying to get free food, which obviously we weren't because your employees literally confirmed what happened & why we were there. We appreciate the fast-food industry & all the employees that still go into work to provide us with food, but I felt her attitude & take on everything was not handled very well. At the end of the day we could care less about getting the tacos that we paid for, it was the way we were treated. Times are hard, even harder during these times, but that doesn't give you the right or the excuse to treat another person that way over a miscommunication. I am one to give people the benefit of the doubt, maybe they just have a bad day, maybe they have alot going on, but who doesn't. Treat people how you would like to treated in a situation that shouldn't have been a situation anyways. read more

Not the type of person in providing costumer feedbacks but y'all let me share our experience with this Manager named "Milet" in this location. So basically, we had a missing order(burrito) that was paid for in our bag. My husband went back right away to get the missing order since our house was only couple mins. away with just the receipt but "Milet" insisted she made the order so no biggie my husband came back to the house again to pick up the bag they gave us, to show it to them that we didn't have it. To my husband's disappointment, this "Milet" was still giving him the attitude like he just wanted a free burrito. Smh. Ma'am if you're reading this, how lowly you think we are to deserve that kind of service from you? Sure you made that burrito but did you put in the bag? 3 trips total to your store but we didn't even get a single apology from you. This is not even about the burrito anymore but respect and good manner you absolutely DID NOT HAVE. read more

Worst Taco Bell ever. I ordered a crunch wrap supreme it was pretty much a quesorita with sour cream. Freaking disgusting don't waste your time with this place. Go elsewhere doesn't even deserve one star read more

Taco Bell - My "crunch wrap supreme" I got on September 5th around 5 pm. Hopefully the manager sees this and can find who made this - Fast Food Near Me - Waipahu, Hawaii

I can't say bad things about this place. I don't think that it's fair to say that taco bell is taco bell wherever you go, but it's not true. The people who work here are always so nice, even when it's super BUSY! My order is always made right and in a really appetizing manner. My burritos are normally pretty consistent throughout, so it's not full of meat on one end and then all tortilla on the other. The dine-in area is always so clean and the trash cans are never overflowing or full. The beverage dispenser is super cool though! I love optionssss! (P.S. I will always recommend putting their Fire hot sauce on anything that you eat there as long as it isn't a dessert lol) read more