I pulled into the drive through and was informed they had a lot of online orders they were trying…read moreto complete and told me it would be 10-15 minutes. Ten minutes later they said they were catching up but it was still going to be a few more minutes. I left, didn't want to be a burden for the online orders. Will never come back to this location! I would give it negative stars if I could.

The food is decent. My husband likes the foot-long chili, hot dog. They have good shakes &…read moresandwich's. I like that you can set in your car or outside. The car hops are all nice. Fairly quick service.

The food is good. The staff is friendly. We had chicken nuggets, burgers, fries, and a baked…read morepotato. Everything was warm & freshly

Staff is extremely rude. My fries were so soggy and as salty as the ocean. The lady who gave me my…read morefood refused eye contact and the only words she spoke were "thank you" before she closed the window. She stayed silent the entire 10 minutes I was sitting there waiting. One of my fries were burnt, while the others were soggy and underdone. This is extremely disappointing.

Fast and friendly service today as always at the Main Street location. Good food fast!read more

Service here is terrible, I have gave it a few tries recently and will not be back. Every time the…read moredrive through is 20-30 minute wait. Ridiculous.

Amazing food and so many unique choices. Great service. Relaxing causal vibe. Best crepe ever!read more

The food was delicious, nutritious and the quantities were huge. We had the Cobb salad, California…read morechicken salad on amazing sour dough and 3 cheese grilled cheese also on sour dough. Drink Choices included Poppi and Pellegrino. Family run business run with obvious pride. Wish we lived closer I'd be a frequent customer

Great food. Super kind and fast service. Would definitely recommend. Salsa was the perfect spiceread more

How do you start this review? Wishing I hadn't opted for my second visit to Los Arcos? I'll go…read morewith that. Hubby and I stopped in today February 19th right before lunch. I ordered a Carnitas lunch and hubby ordered fajitas. Both of us were sorry we ever stopped again. Our first visit should have scared us off but No, we went back for more sub par food. I always try to give everyone the benefit of having a bad day, or bad service. This lunch was disgusting. I'll start with hubbys cold fajitas. No sizzling cast iron platter, no steam or sizzling platter. I even asked my hubby if they were hot. He said they were hot. (Mind you the table next to us had a sizzling and steaming hot platter served while we were seated). So that was a disappointment. 2 minutes later my Carnitas plate arrived. I didn't immediately take a picture but I dug in to the beans and rice first. They were warm but instantly I could tell they weren't made today. They actually had an aftertaste to them. Then I looked at all the fatty pieces of pork on my plate but the real kicker was the avocado on my plate... then you look at the pico de gallo... with unripe yellow tomatoes... I tried to eat it. I couldn't even eat half my plate. NEVER AGAIN!!!!!

This place has had a bad rep from previous employees who didn't want to do their jobs…read more There has been a change in management and whatever they are doing is working! the whole place has a different feel as soon as you walk in. they don't skimp on the sandwiches, and they are so nice, friendly, and that makes me want to come back!! They have turned this place around. If you've had a bad experience in the past, I'd recommend stopping by in the future. you can really tell the difference!

If I could give 0 stars and sure would!!! DO NOT EXPECT THEM FIX AN ORDER THAT THEY SCREWED UP!!! I…read moreplaced a mobile order January 26th a Turkey Bacon Guacamole wrap got home and no guacamole on it! Called and they took my name and what I had and said to come in next time to replace it. Well went in today and the manager will not replace it and says my name isn't on file! Seriously!!!! WTF Great customer service will not be back to this location!! Always check your order before you leave the parking lot!! Pretty sad you have to completely open your food to make sure it's right because they will not stand by taking ur name if you call in for you to get what you ordered at a later day!!!!!!

We put a curbside order in, and waited nearly 30 minutes for our food. I brushed it off because…read moreI've worked fast food before and I know it can be busy. I went to eat a fry and it was ice cold. So I was already mad and when my girlfriend bit into her burger there was NO MEAT!!! I have pictures but I can my post them on here.

Food was wonderful service was wonderful the drive thru was amazing even asked if i wanted my…read morereceipt I never do so glad they threw it away for me just less trash in my car the lady was just so sweet made my day better

First time I've ever left a fast food restaurant for waiting too long. Ordered 2 chicken fingers,…read morea hot fudge Sunday and a blizzard. After 20 minutes in a not busy drive through line we finally got to the window and were told to pull forward after we paid. We just left. I wish I had seen the reviews before we stopped. Don't go here. You'll lose 30 minutes of your life and leave hungry.

If I could give this place 0 stars, I absolutely would. I…read moredon't usually leave reviews, but this Dairy Queen experience was beyond frustrating. First of all -- it's Dairy Queen, the name says it all. So why on earth are you even open if you're refusing to serve ice cream? That's literally the main reason people come here. No explanation, no apology, just a flat-out "we're not serving ice cream" like it was no big deal. Total joke. And to make it worse, last night we showed up well before closing time -- and the doors were already locked. We could see people inside, lights on, clearly still there. But they deliberately waited until the clock hit 10:00 PM just so they could ignore us and say they were closed. It's painfully obvious the staff just didn't want to serve anyone else and were hoping we'd go away. Super lazy and disrespectful. This location is an embarrassment to the DQ name. If you don't want to serve customers, don't advertise that you're open. If you're an ice cream shop that doesn't serve ice cream, maybe close up and let someone else run it right. Absolutely not going back -- and I'd recommend everyone else avoid it too.

If you don't order over 15 dollars you can't get delivery no matter how many times you order from…read morethem and pay their delivery fees plus door dash fees.btw only a mile away

Placed a carry out order and they burnt the whole top of the cheese- so it was all brown. Lol…read moreUnbelievable. If I could give a 0 star I would. Another day we ordered pizza and it never came. Then 50 mins later after no pizza they told us they dont deliver here.

Best Mexican in west KY. The most fresh Mexican I've ever had. We recommend the burrito (chicken)…read moreand their guacamole is amazing. So fresh!

Vert good and authentic. I was skeptical when I pulled up but I'm glad I tried it. I will return.read more