We had a major water leak in our basement that was coming from our water heater. Vredevoogd…read moreplumbers came right out and were able to indentify the problem came from too much pressure from the main water line. They added a pressure relief tank and turn the heat down on the tank. They even cleaned up the mess they didn't make! These guys were so fast and professional. I can't say enough about their level of service, and speed to take care of our issue. The price was fair I blieve given the situation. It was around $850 to fix an issue that probably would have cost us thousands had they not fixed it.

I am unsure how Vredevoogd could rectify or improve the situation with a phone call and chat. Your…read moreemployee was unwilling to even show up to verify if he could help me or not. A woman from your business called to cancel my appointment 15 minutes before it was supposed to take place. I explained in detail the I had an electric central AC and heating system and that the compressor is located on the roof of the building. I repeated explained that I do not have neighbors above or below me. My electric central AC and heating system is located in a utility room on the 2nd floor of my three story unit. The USPS insists on putting Apt 107 instead of unit 107. My address was provided to you on Monday, but nobody was concerned about my apartment like home until 15 minutes before my appointment. I do not live in an apartment like condo. My condo building is three stories high and I live in a townhouse styled condo that is three stories and an end unit. My AC compressor that is located on the roof is easily accessible to tenants and service technicians. The lack of knowledge by the woman that called to cancel, her supervisor and the technician is an internal problem and not something a conversation with me will solve. If I ran Vredevoogd I would be looking for three new qualified employees. Your employee seem to lack knowledge on very basic information about electric central AC and heating systems and AC compressor located on the roof instead of being ground level. I was without AC for three days. Thank God another company fit me in that same afternoon. They diagnosed and fixed the problem in 45 minutes. Three days without AC in 90 plus temperatures and it could have been many more because Vredevoogd canceled 15 minutes before my appointment.

On a freezing winter day we found ourselves with a furnace that was blowing air, but not hot. Our…read morehouse was rapidly lowering in temperature, and we jumped online hoping to find someone to service it. We messaged Ridge on Yelp and they came out within 24 hours and had our problem resolved quickly and painlessly! Furnace overheated, needed a reset and new filter. Great tech (Joe) and great service, at a very reasonable price. We'll absolutely use them again in the future, highly recommend!

Our furnace went out on a Thursday night and when we called Ridge, they said they were slammed, but…read moresaid they would work us in the next afternoon. At 9 am the workman was there to get us up and warm while he incorporated going across town for the needed part during the day. They had it all fixed by the end of the day. SOOOO refreshing to have a vendor who is truly interested in your well being ("let's get you up and running" "We'll let it work through weekend to insure it is all good before we bill you"). No big box "upsell". no flim flam....just solid work, done efficiently at a fair price. Want more evidence? Look at the testimonials on their website. Can't say enough good about this company.

Thanks to Mitch and team. Our old AC unit went out. They were able to diagnose it and give us…read moreseveral options same day. We had them replaced it, which they were able to do within a few days. Professional, courteous and prompt service.

Big shout out to RX Comfort! Our old A/C went out and since…read moreour furnace was even older we replaced both. We decided on RX Comfort (after getting over sticker shock on all the quotes!) because of their timeliness, professionalism, value and price. Thank you to Adam, Mitch and Caden? and I'm sorry one other guy! for the great job done. Will highly recommend to others.

Lots of A/C places to choose from! I had a few come out and quote, then got Redmon's name from a…read moreneighbot. They came out quickly and gave a fair quote, and within a week or so installed my new unit. It works great and they even set me up with financing. Lots of nice touches like follow-up texts and reminders, etc. I am super happy with the whole experience! They are a family owned business that has what they do downtown a science.

Furnace broke, got 5 quotes from different providers. 4 of those providers stated that they have an…read moreupfront quote fee, Redmon did not. When I scheduled the appt for quote, the scheduler never stated there would be a fee. The service tech whop came and gave the quote never stated anything about a quote fee. A month later I got a "quote bill" for $75. I would have gladly and expected to pay for a quote but not a back handed quote. A quote that I was never given when I scheduled the appt, a quote price never given by tech who came. A bill just showed up a month later. I AM NOT PAYING IT. Bad business practices. Not my fault your scheduler and tech never quoted me. Teach your employees better.

Reliable is definitely very RELIABLE! Less then two years ago, they replaced our old worn out…read morefurnace with new unit... A mid range unit (Goodman) was selected to reduce some costs. The removal and replacement process was excellent all around. The unit ran well over the period. There some minor water leaks, but not their issue. They fixed these during the 1 year inspection they provide. All was well it seemed. Then earlier this month (December 2023) they had a deal to come out and inspect the furnace for no charge. They came out, and found the heat exchanger in it was cracked and leaking CO.... The furnace had to be shut down as a result. Goodman has a published 10 year warranty including the heat exchanger however, no labor was covered. Reliable contacted Goodman, but no luck in getting the labor covered and replacing the heat exchanger was not a great option. They went to work and provided us with an amazing solution...replace the entire furnace with a new better model....all at no charge. On their nickel!!! I am just absolutely amazed they did this for us, and further they were here with the new unit in a few days, and replaced the defective unit with the new Heil. Also amazing, they were able to remove the existing furnace and complete the new installation in about a half of a day!!! These guys are incredible and very professional. There was only one minor glitch and I called them late afternoon after they left, and again was amazed as they came right back out within a few hours and fixed the issues and all was well... This is a company that not only talks about great customer service, but they live it. Everyone from the fantastic techs that were here, to Kenton the owner, and the office staff went far above and beyond for us... I would only wish more companies provided such excellent service! If you need a few furnace and/or AC, these are the guys you can trust!

This company has provided the best HVAC service I have ever had. Everyone was friendly and the work…read morewas done well. I would definitely recommend them.

Very satisfied with their work. Came in under price of two other companies.Clean up was spot on…read more Inspector from township was impressed with the appearance of the New Hot water heater and the high end furnace.

We were motivated to get a Mitsubishi Mini-Split installed in our recently purchased house in…read moreLakeview, MI. Out in the rural area where we live, propane is VERY expensive. We had a mini-split in our previous house, and were very impressed with it's efficiency. The electric bills were not excessive, and it kept our house really warm. After getting several bids, we selected Lamphear Service Company (from the Grand Rapids area) to install it. Their price was amazing! We had to wait a few months until they had it in stock again (the unit is now made by Mitsubishi/ Trane) since it was so popular. Lamphere consistently exceeded our expectations. EVERY employee from there was incredibly nice, and a pleasure to deal with. The company was honest, thorough, and experienced at installing these mini-splits. Now that our unit is up and running, we are SO happy with it, and glad that we used Lamphere to buy it from. Knowing that they were a Better Business Bureau member gave us additional peace of mind. We highly recommend them!

Great customer service. I just moved to the area and had an A/C issue with in the first week. The…read moreprior owner had the sticker for Total Comfort on the furnace so figured I would call, I was not disappointed!! Andrew is a cut above the rest was extremely professional, I would recommend them to anyone looking for any service to there furnace or A/C!! I will not use anyone else!

very rude old man. will throw his thirty years or service In your face but can't repair nothing…read more used twice hoping the first time was a fluke of service. won't be a third. I would call someone else. I've been In the food service for 24 years. I'm truly suprised he's lasted.

I had Larry come out last month for another, similar job at a cottage we purchased this past…read morespring. Once again he was on time, stuck to the task and even snuck in a little extra work climbing a ladder to switch out a defective motion sensor for me.