I contracted Steve's Masonry Repair LLC to tuck point an 80yr old chimney with decaying mortor. I…read moreasked for the old mortar to be removed and new mortar be placed (tuck point). Steve quoted $1,000. His crew showed up and barely ground out the old mortar (going only a 1/2 inch deep before coating the seams with new mortar). I climbed on the roof and noted the shotty work. I called and texted Steve to discuss. He himself said mortar should be no less than 3/4" to 1". FYI, web says 2 to 3 times the width of a joint. Then Steve scolded his staff for telling me that they only did 1/2" (see photo of receipt). Steve was more upset that I knew the truth about the work they completed then he was about rectifying the job. He wanted me to call Champion (another local biz to confirm his story - i certainly wouldn't trust them either). He refused to adjust the bill and threatened to pull his team without them finishing. Don't trust this company! His team was also very condescending. I am very knowledgeable about construction. They lied to my face and were quite smug while doing so.

Ultimately decided to go with another masonry. Way too eager for the work. (And I had other…read moreconsults lined up as well, thankfully.) But Steve had called really late one night to ask why I hadn't hired him yet & asked if I had went with someone else because they were cheaper. I replied yes & even wanted to know who. Steve had added all of these requests onto the quote that I knew were not yet needed & were confirmed by two other masonry's! I get trying to upsell, but don't add things to the quote a customer actually doesn't need right at that moment if that's not what they're asking for! Bring it to their attention & let them know it's something that needs to be watched & eventually addressed, but not at this time. And give the quote for what 'is' needed instead of trying to scam them out of more money for whatever reason you may have; no moral, no values, need the work/money, etc.!?! The masonrys that I had come look over my place, I questioned them re: all these additionals & said 'both' companies were so honest & said the 'exact same things'; "the majority I didn't need & the rest could just be watched & done if/when the problem ever gets worse"! The one I ultimately chose for various reasons, went above and beyond what they were hired to do & my home looks beautiful again! So the moral of the story is, please get multiple quotes from companies, no matter how small of businesses you are choosing to go with! It's worth it in the end...!

Izzy was sincere, honest, and responsive from my initial inquiry through the end of the work of…read morerepairing my front stoop. In addition to repairing, he also added a step at our request. He and his co-worker were meticulous as they worked. His price was fair. Interesting to note is that a guy in my neighborhood does big concrete work and I asked his opinion of the estimate/ work. He looked at the estimate and the step and said , "This guy knows what he's talking about. I'd go with him." And... he delivered

Very professional ,I would recommend this company ,from the time I went with concrete removal and…read morerepair service my sidewalk was installed within five days. It took one day to install. It would've have been sooner if the weather would've have been better. It turned out so nice.

My warranty company-Sub contracted NORMAN'S HOME IMPROVES LLC To do the plumbing.He excepted the…read morecontracted, Jason of NORMAN,S HOME IMPROVEMENTS LLC, called me that afternoon, to set up an appointment to start working on the plumbing system, to replace leaking valve at the base,while snaking the toilet.Mr. Jason is a Professional and knowledgeble in all area of NORMAN'S HOME IMPROVEMENTS LLC, includind Plumbing,Electrical Hvac Carpentry.

We recently moved into a house and this was our first time hiring a plumber. That being said, it…read morewas daunting to decide who we wanted to go with. Jay from Norman's Home Improvements made the decision easier for us, as he was thoughtful and willing to discuss our possible plumbing issues right away, before even booking an appointment. I wouldn't hesitate to recommend Norman's to anyone who was looking for assistance. Our experience was a good one, and our issue was resolved with one visit. The total cost was especially reasonable, and we feel we learned a lot in the process - it is always a great thing when someone is willing to explain things to you and answer questions, versus just completing the job. I reached out to numerous plumbers and companies, but Jay's response stood out right away. While most people were happy to give me a (fairly high) ballpark quote which left me wondering if I would be taken advantage of for my lack of plumbing knowledge, Jay was happy to discuss the possibilities of why our kitchen sink had stopped working for no apparent reason ahead of time, before even booking an appointment. He was able to come take a look at our sink just a couple of days later, on a Friday evening. He spent some time discussing the plumbing of our house with us in general, which was extremely helpful as we only moved a few weeks ago. He was happy to answer questions and make sure we understood things, which we really appreciated. He was professional and explained the cost ahead of time after diagnosing the issue and prior to completing additional work beyond the base service fee for the visit. Norman's Home Improvements was a good first experience for us, and I would gladly hire them in the future for additional work. In addition to plumbing, they also do work on electrical, HVAC, and carpentry. We would highly recommend Norman's and we especially appreciated the willingness to not only perform the work but explain the process to us as well.

Seriously one of the best! Dan truly cares about doing a GREAT job on the project. Dan and his team…read morepoured a patio for me last year, and this year they poured a brand new front porch (which had been ignored for years...so a challenge for sure). The patio looks great, the new front porch looks FABULOUS! Dan and the team are kind, considerate, and fair! plus they listen to great music as they work. Highly recommend!

Dan Hagen (owner) and Brad did an excellent job removing damaged concrete and laying new - leveling…read moreout an uneven area. I no longer have a trip hazard in my driveway! They also tore up two slabs of sidewalk concrete, dug a trench for the drainage pipe, connected pipe to my downspout, and relaid the two sections of concrete over the drain pipe. No more ice on the driveway this winter! Work was excellent in quality! I highly recommend!

Needed help clearing excess shelving, furniture, etc., smooth, timely and good value.read more

Excellent communication and very punctual! We needed to move between apartments. Dreyson asked all…read morethe right questions to make sure the estimate was accurate. Everything went as planned. We are very happy we chose CCM for comfort and great value!

Richard was very accommodating and went out of his way to help and was very fair in his pricing…read more Excellent work done and trustworthy. Definitely reaching out to him the next task I have.

Richard had great communication, and did a quick job of replacing our kitchen faucet.read more

Don is responsive, communicates well, and does great work at a fair price. I will definitely use…read morehim for future projects.

Don came over on a Sunday with no extra charge. He was prompt and knowledgeable and friendly. He…read morefixed a wiring problem I had with a GFCI outlet and replaced two of them. I'm writing this because I recommend him to others.

Dates of service: August 27, 2025…read more I had been struggling to find an electrician that was available and that wouldn't give me an estimate without a trip charge to swap out a ceiling fan that died (looking at you Current Electric...) and came across this interestingly named outfit, Bae's Electric. They responded to my request through Yelp quickly and we scheduled something at a set price ($175) for a few days out, between 8 and 930 am. Ryan asked me to text him the address, which I did, to the number that I had received a text message via Yelp. Fast-forward to the date of service and Ryan called me, very confused, asking if I was the person that wanted a ceiling fan installed. He seemed to have no information about me other than my phone number and the job, but I confirmed this and texted him my address to a different number and he again confirmed the time period. At 953, nearly a half hour after the window, I texted Ryan at the other number, asking if someone was coming. 20 minutes after that, Les arrived. At 11 am, Ryan texted me to ask "Did he make it out there." I confirmed that Les was here. I want to say that Les was very nice, but this is where things really went downhill. He struggled to find the right breaker for the bedroom where the fan was to be replaced and ultimately had most of the house turned off while he worked. In his defense, the panel is older and not well-labeled. Had he been on time, I could have helped him test which one was the correct one, but given his tardiness, I had meetings to dial into for you. Thankfully I had a hotspot I could use while I worked without internet. After my meeting, I stopped down to check on Les, standing on my bed, with his shoes still on. To a certain extent, I get it, the bed is large for the room, but that seemed like a poor choice to make, in my opinion. He said he was good and I told him that I was free of meetings for a while if he needed anything from me. Two hours later he came to see me, sweaty and defeated. He said he could not figure out how to install the fan (an Atomi ceiling fan from Costco, one that our neighbors behind us had installed in 90 minutes from another company) and that Ryan would be calling me. Les left the ceiling fan box on my bed, parts and garbage from the box spread out across my dresser, parts on the floor, and the old ceiling fan in the middle of the dining room. After he left, I noticed that he also left a stain on our driveway. Ryan called later and apologized for the issue but said he wasn't sure when he could be out. He offered late that evening, but that time didn't work for us so he said unless he had a cancellation, it would be "sometime this weekend." Part of my expected not to hear from him again. Three days later, on Saturday morning, Ryan texts me to confirm him coming at 11 a.m. I told him that he hadn't provided a time but 11 was fine. He then asked to change it to Sunday between 10 and 11. I told him that I could just find someone else to do this work and he responded that "today was fine, it sounded like you had something going on." At this point it felt like I was in an SNL skit and I reiterated that this had been a terrible experience and I would find someone else, between the mess and the stain in our driveway. Ryan replied, "That's fine." Update: Ryan came back and did the install at no cost. He also offered us a GFCI outlet with USB ports, but it wasn't something we necessarily needed but we thanked him for the offer. I did appreciate him trying to make the experience better and have revised my review accordingly.

Ryan Baewer and apprentice Wilson were professional: On time, on task, fully able to explain all…read morecircumstances, and I will hire them again. Thanks Baes Electric