They do a fantastic job! Very professional, family run business m. Highly recommended!!read more

Not a good experience with this company. The crew that initially did the interior windows were…read morelacking in detail. For example, when they squeegee the windows they let the water run down the windows and onto the windows sill. We had to give them towels to wipe away the excess water. Then, I had to point out some missed spots to the crew. The owner, Alex, came out two days later to complete the job by completing the exterior windows. In fairness, he did a good job. The windows look great. The problem was a broken roof tile on the second story. The tile in question was in an area right where he would be stepping just below the window he was cleaning. No one has been on the roof for two years. There were no broken tiles on the roof. When I pointed out the broken tile, Alex insisted he didn't break the tile stating he would have felt and heard the tile cracking. This might be true in some cases however the crack was a hairline crack. It's not like the tile exploded under his foot. Could have easily cracked without him hearing or feeling it. The point is the way Alex handled the situation was dead wrong as the business owner. What he should have done as the business owner to maintain integrity is say "I don't think I broke the tile but it's possible I did since I was working right there. I'll have the tile replaced." I told this to him as well as well as a former business owner myself. He basically said FU I'm not paying for that tile to be replaced. I paid the man but with questionable business ethics like this, move on to the next window cleaner.

I had my windows cleaned inside and out, and I'm so impressed with the job these guys did. They…read moreshowed up on time, were super polite, and very respectful of my home while working. They really took their time and it shows--my windows are the cleanest they've been since I moved in. On top of that, the price was one of the lowest quotes I received, but the quality of work was outstanding. It's rare to get both great value and such professional service. Highly recommend them if you're looking for sparkling windows and a company that's easy to work with. I'll definitely be using them again.

We have been using this company for a couple of years now. We have been so impressed by their work…read moreethic and the job that is done. We have a large house and they have never let us down. They work quickly and the job that they do is absolutely amazing! We will continue to use this company for years to come!

Called to request gutter and window cleaning service and was able to get scheduled right away…read more They had also installed our bird spikes 5-6 years ago and I inquired if they did bird blocking mesh/wiring but the receptionist mentioned they are moving away from that providing that service. Fidel called ahead of heading over. He was friendly and polite. He was thorough with the gutter and window cleaning plus kept me updated with what he found with the gutter mess. He was able to blow out the nesting mess under our roof that was rolling into our gutters as well as help us get measurements of the area we are looking to get blocked off. Their prices, of course went up slightly, but understandably. They sent the pricing detailed with our appointment confirmation. The entire process of booking to service was super simple! Thank you!

After we installed a new elevator, the elevator company recommended Reno Tahoe Window Cleaning…read more The circular elevator walls were wrapped in blue protective tape which, upon removal, created static electricity that caused dust to stick to the panels between the elevator car and the exterior walls. Some areas were very high or had very narrow gaps between the elevator walls and the house walls. The job also required the elevator installer to be onsite to help move the elevator car for access. Because we were preparing to put the house on the market, we had the home cleaned and staged, and photos/videos were scheduled for specific dates, which we clearly communicated to the cleaning company. The service provider arrived, cleaned the majority of the shaft, and told us he would return and contact us after they figured out the best way to complete the remaining cleaning. A few days after the photos and videos were taken, we received a $270 charge for 3 hours of work. No one contacted us, there was no follow-up, and the job was never completed -- just a bill. Extremely disappointed. we had to hire someone else. If a job is outside your capabilities, it's better to be upfront about it rather than take on work you cannot complete. It would have been far better for them to tell us to find another provider, especially given the time-sensitive nature of preparing the house for listing.

Angel has been washing our windows for at least 7 years. Our 2nd floor condo gets a lot of rain,…read moresnow and wind, and he gets them so clean without any streaking. He gets right to work, he cleans up after himself and is a very pleasant person to know and work with.

Angel does an incredible job. Almost every other window cleaner has avoided our house due to the 40…read morefoot plus window height. We have a lot of 8-10 foot tall windows on two floors. The entry windows cover about 40 feet Angel showed up on time, did a beautiful job and no complaints. I asked him if he would come back, and he said yes. He first came to check it out and give us a quote

Fast service, great prices, very respectful…read more They were able to do all of my windows (including the door window panes) within 90 minutes and did an amazing job. Well worth the reasonable expense since I was moving out and I was hoping to get my full deposit back (I did!). Thanks and I won't hesitate to recommend Mike and his guys to do a terrific job.

After some mid-summer Tahoe thunderstorms, our windows were well on their way to becoming opaque…read more Our views of the Lake, mountains and trees were getting ever more splotchy with that annoying whitish film covering them. I tried leaning out and cleaning a few myself, but with some 40 feet up on the back of our house (we're on a steep hill), poor hand-eye coordination, a wife skeptical about my chances of survival, and a lot of windows, I figured it was worth getting help. I asked around and heard great things about Mike and Outlook Window Cleaning. Gave them a call and Mike stopped by the next day to provide an estimate. Price he quoted was very reasonable and they have quite a bit of experience, so I decided to hire them. I couldn't be happier with the results! They showed up right on time, and in an afternoon, they washed every window in my house to perfection. Ah, clarity again, so nice! My parents also live in Incline and they were looking for a window washer so I referred them to Outlook. They were also impressed with how good the windows came out and told me that Mike washed their large upstairs mirrors and switched out a couple hard to reach light bulbs at no extra charge. Definitely impressed by Outlook Window Cleaning and will hire them again.

Emerald Window Cleaning cleaned our windows inside, out, screens and tracks on Thursday, June…read more6,2024. The owner and his helper were on time, professional, took the time to ask if we were pleased . The owner checks his helpers work to confirm it is done properly. They came prepared for the job. Our windows hadn't been cleaned in at least 10 years. They look beautiful again. I highly recommend Emerald Window Cleaning. Thank you for making our windows sparkle again . Tammy and John

John did a great cleaning our windows, when we wanted it done and for a great price. He is very…read morepersonable and says he does lots more than cleaning windows, EG house cleaning, yard clean up, handyman, etc.

We couldn't be happier with our clean windows! Matthew was wonderful to work with from quote to…read morecompletion. He was responsive, communicative, professional, prompt, and polite. We were able to easily schedule a time for a quote and he had good availability for service. Our house is fairly large and it took him all day to do our interior and exterior windows. I know how hard he worked. I can fully appreciate what goes into window cleaning after watching him work. He also cleaned our screens, tracks, and garage windows. He is a one man shop and took his time to ensure the job was completed just right. We did shop around and his pricing is competitive. He also has a service plan that is worth considering. We look forward to having him come out again.

I was so impressed with this company. From schedule an appointment to finishing the job. It was a…read morereal pleasure to work with this company. I had some hard water spots on the shower that I was having a hard time getting off. These guys came in with the right equipment and made it almost look new again. If you need windows and screens washed or hard water and soaps scum removed from a shower door. These are the people to call.