Outstanding!! Our family made the best choice in December 2025 to hire Tailored Transitions to execute our parent's move from their home of 35 years to assisted living. The process was smooth from start to finish. Brent Mardesich was able to work with us on the East Coast to communicate all the steps in the process, while Mitzi and Stacy and the team worked with our parents to downsize, move and set up their new home. Brent made sure to keep us informed for each step in the process and the team was compassionate, warm and patient. When we traveled to San Jose for the moving day, my brother and I knew our parents were in good hands and we are so grateful to Tailored Transitions. In less than 3 months from the time our parents decided to move, they are settled into their new home with the sale and settlement behind them. read more

In our 62 years of marriage my wife and I have bought and sold 7 homes. I can honestly say that our experience with Brent Mardesich was the worst. Some of his actions bordered on unethical. For example, during the first open house I drove by our house to see how it was going. Imagine my surprise when I found only one sign advertising the open house. It was a sandwich board out in front of the house. And, it wasn't even our realtor. Brent had asked Jordy Bharati of Coldwell Banker reality to fill in for him without discussing it with my wife and I. Also, some neighbors told me later that 15 to 20 minutes after the open house was supposed to start, potential buyers were waiting in front of the house. Mr. Bharati was late. Clearly he did not have our best interest at heart. On another occasion, when we reached out to Brent to find out how the sale was going he informed us he was on the east coast. I assume for a vacation. I don't know because he never informed us of his plans ahead of time. He assured us that he would continue to handle the sale. Other real estate agents I talked to said it would be difficult to do a good job from that far away. It was very hard to get updates from Brent. Only toward the end after we insisted that he give frequent update did he comply. Finally, my wife was diagnosed with pancreatic cancer and not given long to live. She indicated that she wanted to move back into our house and die there. When I informed Brent we were moving back in, his response was "if she dies in the house there are some legal implications". I would not recommend Brent Mardesich and Tailored Transitions for selling your home. read more

Brent Mardesich and his staff at Tailored Transitions were a Godsend to our family. We were at a complete loss as to how to proceed when a family member was diagnosed with Dementia and needed to move to a facility. From our first meeting with Brent, we knew we had found an excellent, caring, person to help us through an extremely trying time. Brent has assembled a fantastic supportive staff. Mitzi and Stacy were miracle workers. They cleared the entire house, sorting items to be donated, sold, or trashed. Every step of the way, they advised us and asked for our input. Although we never met Martin, he made all the repairs needed and hauled all the items from the home. The beauty of Tailored Transitions organization is that these services are complimentary to the home sale listing. Only the home repairs were an additional cost. The home repairs did not have to be paid in advance, but were paid from escrow at the close of the sale. Should anyone have a similar situation or simply looking to downsize, Tailored Transitions is the answer. The staff will listen to your needs and will perform the job with kindness and compassion. read more

FANTASTIC service. Tailored Transitions did everything for me while I was 3000 miles away. From the very beginning Brent was friendly, compassionate, and determined. Most importantly, he got great value for my uncle's home. Because of Tailored Transitions, this process was essentially STRESS FREE. He made our lives so much easier, especially during a difficult time. A one-stop solution from cleaning out the home through the closing. I HIGHLY HIGHLY HIGHLY recommend Tailored Transitions. Let me reemphasize that I live over 3000 miles away from the property and the Tailored Transitions team made the process so EASY. read more

When we were introduced to Brent Mardesich and Tailored Transitions, our family was navigating an extremely difficult time. My parents' wish was to stay in their home of 63 years for the remainder of their lives. However, my dad had been diagnosed with lung cancer, and his need for 24/7 nursing care had exhausted their savings, and the reverse mortgage they had taken out was almost depleted. Mom was disabled due to a hip fracture and needed daily assistance as well. As a family, we realized that the only answer was to sell their home so that we could use the proceeds to move them to an assisted living facility out of the area, which was closer to their kids and grandkids. This move would give them the care that they needed and allow all of us to participate more in their day-to-day lives. My parents' effort to pack up their home (with our help) proved to be an emotionally excruciating (and slow) process. We decided to go ahead with the move and agreed that my brother & I would take over the packing up and prepping the house for sale. Three days after the move, my Dad passed away. Brent was an amazing comfort, making it clear that the most important thing to do was to be there for Mom, and to take time to grieve. He assured us that there was no hurry or pressure to get the house on the market, and that Tailored Transitions would be there to help us when we were ready. When we were finally able to start the cleaning out process both Brent and Mitzi Golden were invaluable in helping to get the house ready to put on the market. They always responded quickly to questions, offered to help with things such as handling all of the inspections, watering the yard during an extremely hot spell, keeping an eye on the pool between servicing to make sure the water didn't get too low, being there to meet buyers of items we were selling, and taking care of items we were donating. Being that my brother & I both worked full time and lived outside the area, this was very helpful. The contractor Brent uses, Martin Castro, was fair, professional and available immediately to perform the needed repairs and improvements...saving us the hassle and time that searching for our own contractor would have caused. When the house was ready to be placed on the market, Brent's expertise as to timing and price placement was spot on. We ended up with a couple of offers above the asking price, and the sale closed without complications within 30 days (about 3 weeks before Mom's money would have run out...such a relief). Looking back, we are so grateful for the empathy, help, advice & guidance that the team at Tailored Transitions offered us during such a sensitive & difficult time. They are without a doubt the best at what they do. read more

Tailored Transitions has been a Godsend for my family, helping my aging parents find appropriate housing and care options. We used the a few years ago to explore options all over the South Bay Area and again after my father's passing to get my mom into a great facility. Their knowledge of not only real estate but everything that goes along with senior care is amazing. We honestly wouldn't have even known where to start without their guidance. I give them my highest recommendation! read more

I can't say enough about the great service Tailored Transitions has provided our family during our time of need. My father was my mom's primary caregiver and when he became ill it was up to us to find a way to care for the both of them. Due to their financial situation, we needed to sell their home and move them to a senior community. Finding Tailored Transitions was a stroke of luck! They helped take care of everything from sorting through a house full of belongings, packing and moving my parents, and then prepping their home for sale, which sold quickly and above our target price! There was no way we would've been able to handle all of this in addition to our work and family responsibilities. The Tailored Transitions Team, Brent M., Mitzi G., and Stacy W. were there for us each step of the way. They truly tailored their services to meet our needs and gave us great peace of mind. read more

Tailored Transitions is phenomenal. After a death in the family, they helped us sift through 50 years of belongings and moved my Mom into a new home. They were patient and gracious during trying circumstances, and took care of all donations and discards. Brent as the real estate agent provided the support team to prepare the properties for sale and then sold them both within one month of listing. His communication with us throughout the process was timely, warm and appreciated. Tailored Transitions was a wonderful partner in a major family life transition. read more

I am very grateful that Acacia Creek referred me to Tailored Transitions. Being single and with no children, I made the move from a suburban home to an apartment in the community entirely on my own. I could not have done it without the great team at Tailored Transitions to assist me every step of the way. It absolutely was the right decision to make them my partners in this major life change. I always felt they "had my back" and wanted the best for me as we progressed through all the complex stages of the project--downsize, pack/unpack, prep and sell my home. read more

They helped relocate a bunch of my moms stuff and sell her house in 2017. Very responsive and helpful with lots of resources.

I've worked in the Senior Retirement/ Assisted Living industry for 6 years and have referred Tailored Transitions to many of my residents. My resident's responses were always extremely 5 star positive. They loved the TT team and utilized them for downsizing, packing, moving, unpacking and selling their homes. I often heard that Stacy sold their homes for more than they were expecting. Now it was my turn to move. I was overwhelmed at the amount of items I had accumulated over the years and perplexed as to how to make sense of it all. Thank God for TT. They helped me downsize, pack, they took my donations to charity, hauled away my garbage and spent days helping me move into my new home. Each team member was experienced, quick, thorough and extremely accommodating and pleasant. TT is a family owned business and their personal interest in me showed from my first phone call to Brent, the owner, through his entire team. They were personable, helpful, logistically right-on and Brent's follow-through was exceptional. I will continue recommending TT to all of my residents and friends. They made moving- a very stressful situation- a breeze. read more

My family enlisted the help of Stacey Mardesich at Tailored Transitions by way of referral from an independent living facility. Using a "seniors" specialist sounded like a good idea to help my Mom (age 90) sell her home of 34 years in San Jose. It was important to have a professional that was not only very competent at the real estate business but compassionate enough to understand the difficulties of transitioning an aging family member or parent. My Mom and siblings agreed to work with Tailored Transitions with the help of my influence after I had a marketing strategy interview with Stacy. Stacy and her real estate team was efficient and competent. Communication was very good. We eventually closed at an above-listing price sale. As a real estate investor, former lender and appraiser, I have been involved in hundreds of real estate transactions. it's extremely important to not only be competent but compassionate to which we serve our clients. I am in the process of obtaining my real estate license so that I too can help families in transition (similar to my family experience). After my Mom's home closing, I hoped to consult with Stacy so that I could pick her brain about my new real estate direction. We scheduled a California to Colorado conference call. Stacy let me know that she had important business to take care of at the time of our call and indicated that she would call me that day to talk. She never called me back or followed up. I'm rather disappointed. Over all the transaction to sell my Mom's home went well. I was very impressed but Stacy's lack of follow up (to consult with me) was disappointing. Based on this experience, I sense that Stacy is very busy and more focused on her business and it's profitability than to honor an opportunity to help a client out on a personal need. read more

Tailored Transitions recently moved my wife's parents. They had decided to move into a retirement community and sell their house. I'm not sure what I expected, but was overwhelmed by the level of professionalism and care shown during the entire process. Stacy(1) and her husband Brent laid out the process in detail and took the time to explain anything that my in-laws didn't understand. Stacy(2) actually handled the packing and moving part and is probably one of the nicest people I have ever met. Simply put, she cares. She spent as much time taking care of my in-laws as she did on the packing and moving. She made several trips back and forth as my in-laws found things they wanted or didn't want and was only ever cheerful and helpful, a truly helpful person. After having lived in their home for 46 years, the absolute lack of drama during the move was remarkable. read more

Our family has used Tailored Transitions numerous times and we have all been thoroughly satisfied with the services rendered by Brent and Stacey. Brent was very attentive to our needs and concerns. He was always available to answer questions, offer solutions, and just provide an ear during our turbulent moments. They guided us through the selling process, explaining all the details and opportunities. I would recommend Tailored Transitions to anyone selling a home. read more

I work at a senior community and highly recommend the services of Tailored Transitions because they are a great resource for our residents and potential residents. They understand the needs of older adults as well as the process, both physically and mentally that needs to take place when downsizing occurs. Whether they are called upon for real estate services, moving services, downsizing services, etc., they offer their clients complete peace of mind. In my experience, any referral sent to Tailored Transitions will be well taken care of and handled appropriately. Families will be treated well and with the utmost respect and care. All of these are important factors when referring a company. While all of their team is wonderful, Lisa is a fantastic representative for Tailored Transitions. She has a great personality and way about her, she's always willing to go above and beyond to take care of her clients and put them at ease. All of these things together make it easy to recommend Tailored Transitions. read more

Our family could not be more pleased with the services this team provided for our parents to sell their house and move into Assisted Living. It can be overwhelming for a family to sell a home with a lot of deferred maintenance issues at a time when the elderly need to focus more on their health and well-being than on all the steps it takes to move and sell or donate a lifetime of belongings. Our family enjoyed having such great people take care of us. I know they got us a really good price for the house which in itself paid for all of the extra services they provide. They are experienced at approaching an "as-is" sale by getting up-front inspections and knowing how to negotiate to remove contingencies and get enough extra time to clear out all the furniture. And they really understand seniors and the unique family situations that arise. This team of people is wonderful to work with, each with unique skills. They started by measuring the new apartment and helped to select the favorite furniture that would work in the smaller space. Our parents were moved in a single day which made it very calming for such a big change. Because the family was anxious to get on the market immediately, they quickly cleaned and staged the house and temporarily removed clutter into closets and the garage, which provided a good showing to prospective buyers. We were so amazed at how fast they worked and how nice the place presented. The real estate expertise they offered was fabulous and we got five solid offers just one week after the listing, just as they had projected. They took care of lots of interaction between buyers and got us a great price and a favorable timing for the move. They were nice at explaining it all to our parents in a way they could understand and that really helped them to feel confident with such a major decision. They offer a lot of flexibility on how to get rid of all the remaining stuff, from estate sales to online experts to donations. We were really pleased with how they coordinated everything and took care of all the remaining items, cleaning it all up for the new owners. What a job that would have been. If you are in a similar situation with an elderly parent that needs to sell their home and move to another living arrangement, we would highly recommended Tailored Transitions. Choose them. You won't regret it. read more

As an 81-year-old widow with no family, I knew that I needed to move to a senior residence that would be a safe and comfortable place to live. I had a house full of furniture, treasured art and no idea of how to make all of the decisions that would result in that move. I visited several local residences, decided on one, and was introduced to Tailored Transitions. That turned out to be a solid answer to my problem. A team of 4 helpful people, all of whom seemed to really enjoy their work, took me under their wings. They assessed my needs, helped me decide what I want to take and carefully figured out where each piece of furniture would fit in my new much smaller abode. Having arranged for the movers, everything was carefully packed by then, the movers hired and my apartment was set up just as we had planned together. What I could not bring was picked up by an auction house or donated. The inside needed painting which Tailored Transitions arrange for and I paid for separately. My house was sparkling, ready to go on the market and has now sold! What I had felt was an over whelming problem turned out to be a joyful adventure with a happy ending. I recommend Tailored Transitions one hundred present! read more

I work exclusively with elderly individuals and I am very happy that I can refer them to Tailored Transitions. TT really goes above and beyond when it comes to placing my clients' homes up for sale, help with downsizing, packing, moving, etc. They are also very compassionate, empathetic and patient. I highly recommend them. read more