We interviewed these folks to hold our estate sale. They outlined their plan to sell the entire contents of the house. It was a very different method than what I am accustomed to. They require the homeowner to give them a $4,000 deposit and then they take over listing and selling items online. (Our property had already been cleaned, organized, and sorted.) They stated that they would then need to use the house to photograph and list items for about 5 weeks or longer. They stated that they keep track of the time it takes them to do the work in man hours and we may even owe them more than the deposit after the sale is finished if the $4,000 did not cover their expenses. We were expecting a traditional two day in person sale but this company no longer does that in order to maximize profits. This may be a strategy that works for some, but not for us. read more

[[HIGHLIGHT]]Sharon and her team are amazing![[ENDHIGHLIGHT]] My hubby and I have bought a couple times from her online auctions plus we attended a in person sale. Sharon and her team are very organized and helpful when picking up items. Also they are very fair with pricing at in person sale unlike other estate companies who charge more than eBay prices. [[HIGHLIGHT]]I love winning a bid with CTbids as I know exactly what to expect from Sharon and her team - Professional, kind, fair treatment!![[ENDHIGHLIGHT]] read more

Beware: this company falsely advertises. I drove an hour to San Jose today to visit an estate sale after seeing photos on estatesales.org. Based on the pictures, the house looked packed, and it was listed as a one-day sale. When I arrived just 10 minutes after opening, the house was completely empty. Every item shown in the photos was gone. After doing some digging, it appears they had already held an auction and were selling only the leftover items today. They seem to have intentionally chosen photos that would draw people in without stating that there had been a prior auction or that the pictured items would not be available. It felt deceptive and was frustrating after driving an hour. I would stay far away. read more

The Caring Transitions team was brought in on short notice for a multi-generational home sale preparation project. Family members did not live nearby and there were many many items for sale and clearing. [[HIGHLIGHT]]Sharon and Traci made the most out of our limited time.[[ENDHIGHLIGHT]] At the initial meeting, they efficiently assessed the scope of the work, marked clearly all items that would be staying with the home versus sold, and then brought in their team to complete the massive sorting and sale project competently and smoothly. [[HIGHLIGHT]]We benefited from their many years of experience, their positive, can-do attitudes, and seemingly limitless energy.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Thank you, Sharon and Traci, for sharing your expertise and positive energy with us, and for a job well done on our project.[[ENDHIGHLIGHT]] read more

My review relates to my experience as a buyer at the CT online auctions. TL;DR - If you focus on your winds and see the big picture, you will get GREAT value for your $ and have a lot of fun. CT is as organized as I have ever seen any provider, and you can tell they work hard. Whenever I win a lot, my stuff is always gathered and ready to go when I arrive to pick it up. [[HIGHLIGHT]]The people working are nearly always professional, pleasant, and patient.[[ENDHIGHLIGHT]] Some buyers really seem to sweat the very small stuff, but you have to remember that the CT team has to come into a home, work with the estate owner who may have strong feelings, create lots of items for sale, post them for auction, then support buyer pick-up. By its nature, this is organized chaos and there are going to be hiccups - usually due to buyer misbehavior, not CT mismanagement. However, I have found that for any minor instance something did not go perfectly, I've been pleasantly surprised many times over. [[HIGHLIGHT]]I also appreciate how gracious they are when there is an error in my part, like forgetting to schedule pick-up or showing up at the wrong time.[[ENDHIGHLIGHT]] If you are looking for great deals and a professional experience, I def recommend their 5 star buying experience. read more

This company is very unorganized. [[HIGHLIGHT]]Sharon is extremely unprofessional and rude.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She believes her urgency is your urgency.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I won a bid Thursday 10 pm, the platform the bidding was done on had paypal as an option to pay with. She called me at 7:40 am on Friday demanding I send another form of payment.[[ENDHIGHLIGHT]] I was not comfortable sending another form as I had read about her scamming other bidders. Her dilemma was the home she was having the estate sale for needed to be cleared out by noon the day after the bid ended. [[HIGHLIGHT]]She then had me on a three way call with the CTbids billing department, spoke to me as if she was doing me a favor, and not business together.[[ENDHIGHLIGHT]] Told me she was going to block me and not refund my money. If she organized the estate sale and bid ending date/time, the family she was doing the sale for would have made more money as sharon had expressed 'multiple peoples payment did not go through in time'. I thought she was just having a bad day, but doing further investigation she wasn't. All other negative reviews express how unorganized and unprofessional she truly is. read more

Sharon Catalon stole over $300 from me in an auction. The items arrived damaged, and she could not be bothered to return any of my emails or calls. [[HIGHLIGHT]]After numerous attempts, she sent me a text saying she was out of the country.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]When I said that was no excuse because I had been trying to contact her for weeks, she said she had a death in the family which i am pretty sure was lie.[[ENDHIGHLIGHT]] It has been about two months and neither she nor the shipper will take responsibility. When I reached out the the corporate office, they refused to do anything either. I spent $5000 in two months, but the will never again see another dime of my money. read more

[[HIGHLIGHT]]I would give it 5 stars, but had a bad experience as a buyer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I have been purchasing for several months and always very pleasant experience with the staff.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I now find out I've been banned from bidding and cannot get an answer from the owner as to why.[[ENDHIGHLIGHT]] I use other sites as well and never any problems. I guess I'll just use other auction sites if that's the case. read more

We contacted several organizations in the Bay Area to help us with the clearing out of our parents' home. [[HIGHLIGHT]]When I contacted Caring Transitions I spoke with Sharon, the owner of the Sillicon Valley branch. I felt she was the only estate sale company leaning forward, able to meet me within short notice, and interested in the daunting task ahead of us[[ENDHIGHLIGHT]]. Caring Transitions is a nationwide network with their own online auction platform but they also use EBay and organize traditional estate sales. It depends on what needs to be sold. My parents had many beautiful things. After selecting what we wanted to keep there was still so much left that was too nice to just donate or throw away. After meeting with Sharon we knew we found a team that could help us sell the things we did not want to keep. The process was easy and simple. Sharon has an amazing team. Each person has special skills and responsibilities but they all help each other too. Sharon's Caring Transitions is a smooth running, efficient machine. All our parents' items were sold and picked up within a month but it would have gone faster if we had not been traveling for 2 weeks. Two days after the online sale closed all items were picked up and another 2 days later I received the sales report and a check. We made more money then we thought we would and Sharon's percentage is very reasonable for all the work they did. We highly recommend Sharon's Caring Transitions Sillicon Valley and will recommend them to all our friends and real estate agent. Thank you Sharon and Team!! read more

We hired Caring Transitions to help sell the items in our house, and we gave them four weeks to do this. Sharon told us this should be plenty of time, and that she even has specific groups that she would target to help sell specific items. After the online auction was over, none of this was reflected in the sales report, and the amount of money made was incredibly low. In fact, a large portion of the items went for $1-2, which is essentially giving it away. A lot of items were still at zero. We didn't have anything of extreme value, but it was still a large house with nice furniture and a lot of collectibles. We were surprised at how much we'd have to pay her, rather than get any money for an entire household worth of goods. After a close look at the final sales report, we noticed several discrepancies on pricing and items that were missing, that we had to call them on. They did clear the majority of stuff from the house, except for several large furniture pieces, which is what we really needed help with. And we were disappointed to find a mess in our backyard. Items that were supposed to be sold as "lots" had been picked over, leaving stuff behind. The contents of our shed had been scattered about and left in the rain. We had a railing that was BOLTED to the landscape pulled off for some reason, and was just left on the ground. We had to pay to have it repaired. [[HIGHLIGHT]]The auction pick up was on a Saturday, and we were told Habitat for Humanity would come the same day after the auction to take donation items away. I was shocked when I went to the house on Sunday and found two men from Caring Transition hauling black bags full of stuff out of the house and putting it in their pick-up truck, to take to "donations." No one had mentioned any of this to us.[[ENDHIGHLIGHT]] And at the same time, there was a random family roaming around the back yard by themself, looking for their items. It was very disturbing and felt like a free-for-all. [[HIGHLIGHT]]We had to ask several times for the donations receipts, and were eventually emailed two blank receipts for Habitat for Humanity and Savers. It's still unclear where all the items went.[[ENDHIGHLIGHT]] We decided to wrap up our time with Caring Transitions since it was dragging on, and we felt uncomfortable with how things were being handled. We ended up finishing everything else ourselves, which included having a hauler pick up the items left in the backyard, and getting rid of the remaining large pieces of furniture, which we were able to do quicker on our own. We hired Caring Transitions to help us make money, not to just "empty the house" at a large net loss to us. We still had to pay her half of the minimum that was due. [[HIGHLIGHT]]Because of the lack of transparency, unsupervised people at the house and poor communication, we recommend finding another company to work with.[[ENDHIGHLIGHT]] read more

We hired Caring Transitions Silicon Valley to help sell the contents of our home of 56 years and the process, from start to finish, was excellent. [[HIGHLIGHT]]Sharon, was extremely responsive, very knowledgeable and caring.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She explained the process in detail and responded extremely fast to any questions we had.[[ENDHIGHLIGHT]] We gave her a relatively short timeframe of a month to inventory, sell and empty out the belongings in the house and they met every deadline. Her team, including our project manager Claire, was professional, detailed, communicative and caring through the entire process. They fulfilled every aspect of the contract and even completed the project a day ahead of schedule, leaving us with a completely empty and broom-swept house. We are extremely satisfied with the service provided and would not hesitate to work with Sharon and her team again. read more

I been with this website for over 1/2 decades and considered best top 5 nationwide auction site. Customer service standards are very high professional level with providing personal customer service to all sellers & buyers . Specifically Sharon, who is owner of website, I have great respect for her professional work ethics.. Not to mention, hard worker , trying to do her best in sincere manners. I highly recommend for who is looking for online auction. I am grad I found this website. read more

Caring Transitions Silicon Vally is definitely my go-to for estate sales and on-line auctions. Sharon and her team are awesome. Their sales and auctions are always well organized. One of the best in the Bay Area. Sharon cares about both clients and buyers. Want to give her more stars if I could. read more

Sharon came to my real estate client's home and reviewed everything top to bottom. She is very knowledgeable and provided many alternative resources. I highly recommend Caring Transitions! read more

DO NOT USE THIS COMPANY!!! if I could give negative stars, I would. They are a complete scam. I gave payment to the owner, who stopped responding to me and never gave me a refund. read more

There aren't enough stars to highlight and recommend this organization. My parents were in the process of moving from our 47-year family home, which would have been impossible without their help. The staff was professional, skilled, thorough, compassionate, and kind throughout the monthlong process. They showed up fully and delivered on every promise. Ongoing communication was stellar. They were an absolute delight to have in our home and we are forever grateful for their expertise in moving almost 50 years of accumulation. Blessed Be! read more

If you have a similar task.. like clearing out Mom's old place to sell.. look no further than Sharon & her team at Caring Transitions. Sorting / selling / donating / hauling is the biggest job and they are pros. Sharon is easy to work with, knows the business, responsive, on schedule and thorough. As long as you realize china cabinets from 1970 aren't getting top dollar and are realistic with selling items off, you'll be so thankful they are managing the process. I don't know what I'd have done without them. read more

On 4/27/2023 of this year, I won several auctions from this business and my credit card was charged for the auctions I had won - nearly $100. I immediately, that same night, emailed Rebecca that I would need my items shipped. No response. I emailed again and was told it was going to their "shipping department" and they would reach out to me. The last time I heard from the shipping department was on Tuesday, May 16, 2023 and they have ignore my messages to them. When I finally had enough, I emailed Rebecca and told her to refund my money. That was weeks ago and I have not heard from them and they have not refunded my money. This is a poorly run SCAM organization. I will be filing a complaint with the BBB as soon as I post this. read more

My Real Estate team utilized Caring Transitions and Sharon Catalan's team for our client in preparation for Listing their home. Sharon was able to service all my clients needs, and offered more! Moving and Selling a home can be extremely strenuous for all parties involved, and Sharon and her team definitely brought the KNOWLEDGE, EXPERIENCE, and PROFESSIONALISM needed by our team and client. Sharon set real goals, and real expectations, and was able to communicate every step along the way to my client and I. Would definitely utilize them again and highly recommend! read more

I recently used Caring Transitions to clear a house full of furniture and various household items from a house I inherited from my Dad. The staff was professional,knowlegable and attentive from start to finish. They made the entire process seamless and stress-free. The team took care of everything from organizing,pricing and displaying items to handling the actual auction and most of all clean up. They worked tirelessly to ensure everything ran smoothly and efficiently. Sharon (owner )and staff truly go above and beyond to ensure I was satisfied. I would highly recommend Caring Transitions to anyone in need of estate services. Thank you Sharon and her staff for making this difficult time much easier! read more

I would never recommend this company because of the owner. Basically, Sharon had not interest in selling any of merchandise and making any money beyond the basic fee. This was such a disappointment. I had to sell almost everything myself otherwise she would have had it all hauled away. I made thousands of dollars selling myself after she failed. She also sent someone over to see if he wanted to buy any of the items, and he was a con artist. He lied and was so disrespectful. This was unbelievable. She arranged an estate sale at our house and our neighbors told me that heard her yelling at her staff; prices were so high, it was embarrassing. Never use this business! read more

Catalan Cudra. They got almost all items but when the time to check and balance everything, they did not provide a complete inventory. There were discrepancies all over the place, on prices, items missing and items' values. I don't recommend them because they don't take responsibility for their mistakes and only the customer loses. Best bet is to get someone you trust to help. read more

I love this caring transitions, staffs are very caring, polite , helpful, also such professional manner, family oriented , makes me feel very comfortable with my purchase . staff members were always asking to help me with whatever I need , I am more than satisfied with service they provided me . Not to mention, how well organized from biding to pick up, so far this is my best experience online biding website . Specially, Miss, Sharon Catalan , Always with such a gratitude and so much patience, and her hardworking , I never had any issues with my purchase. 100% happy me !!! Best , easy , stress-free, Outstanding customer service, whatelse anyone can ask more !!!! I found my online auction place CARING TRANSITIONS. try with them , you will be so grad you did, just like me ! read more

Sharon came over to preview the house and the situation we were facing. 60 years in the same house and it all needed to go. She wasn't fazed by the amount of stuff. She gave us a schedule and kept to it. If we had a questions, she either texted or called ASAP. We had a ton of stuff to clear out and she and her team made it happen. The estate sale was handled efficiently and professionally. We cannot recommend her enough, she was an answer to a huge dilemma. read more

Sharon Catalan, Caring Transitions, estate sale work for us was impeccable. Sharon is caring, compassionate, organized, keeps to her schedule, meets all goals. When the job was completed, our property was left immaculate. read more

Every so often I drive past a garage sale and I stop and have a quick look, and more often than not most of the stuff for sale is crappy to me. On the other hand the estate sales of Caring Transitions has much more high end stuff. (Basically they are selling everything in the house, because they help oldsters move or downsize) I bought a 4 year old $400-when-new Yamaha AV receiver for $50 after 1 PM when everything becomes half-off. I also bought power tools, hand tools, an espresso machine, and a BP meter for almost nothing. I've seen big screen TVs go for $100, nice genuine art, sculptures and large leather sofas in great shape for ridiculous prices. They accept credit cards, and can put you on a mailing list so you know when and where their next sales are. The photos of stuff in upcoming sales are very helpful. read more

Sharon and her team took care of everything and made my parents feel special. in a short time they moved my parents into a independent living facility, handled the estate sale, moved us into a new home, took care of all the incidentals like donation items, left over items to discard, moving items into storage. I would use them again even if it was for a normal apartment or home relocation. Sharon was available at anytime during the process and never made us feel like we were a bother. Can't say enough about how good the experience was during a tough time, and to top it all off the cost was very reasonable. read more

If you are looking for a liquidator for your property I don't think you can find a better team then Sharon and caring transitions... Hard workers... Very honest... And follow through until the job is complete... Probably one of the best in Santa Clara Valley read more

Sharon and her team did an excellent job liquidating my stepmom's estate. They moved almost everything. Robert was especially helpful, always on time and with a smile on his face. I even had him cat sit for me while I was on vacation. I would have given 5 stars except I felt like the prices came in a bit low. Still, I will definitely use Caring Transitions again when I go through my personal storage unit. read more

I would recommend taking your business elsewhere. While navigating a move, I was in contact and agreed to meet with one of their agents, Sharon, for an appointment regarding moving/furniture. She did not show up, and did not respond to any of our messages until 30 minutes after the agreed time, at which point she forwarded the contact information of one of her colleagues instead (who was not expecting us at all, despite an appointment). All in all, communication is difficult with this organization, as it seems like they are stretched thin and disorganized. We left an hour after our scheduled time without meeting anyone. read more

Lately, most of my Saturday mornings are spent at the estate sales organized by the Caring Transitions of SV, and I always find hidden gems. The site crews are always professional and courteous, and they are very efficient with transactions so no waiting in lines. It's very well organized estate sales -- items are clearly sorted and prices are fair. Their online responses are pretty fast too, I emailed them with questions and they were able to respond within an hour. This isn't a big deal but I wish their signage to the sales are bigger and visible. Sometimes it's easy to miss their signs when driving a busy road. They usually announce the estate sale with an address a day before the event so I usually have it on my google map but it would still be nice to see their signs visible on the road. Overall, I highly recommend checking them out! read more

Sharon Catalan and her team are very efficient, hard working, great customer service, good communication and completed within the time agreed. I would recommend highly. read more

They have been a secret gem, that more people should explore... I heard about them first as a company that helps seniors down size, and it turns out, that they do so much more. The exciting thing for most people is that they have awesome sales since they are trying to liquidate everything in the house- including cars. I went to one of their estate sales and found some very cool Japanese soup bowls for give-away prices. There were a few workers and they were all really friendly. I love the concept of what they do also. It starts with helping people (usually seniors) down size and move into a smaller place, and as part of their service, they help de-clutter the house, sale the items that are not being moved and move the rest. They are doing a great job for the local community by providing great service, awesome prices and a lot of unique items for sale - and there is no memberships involved. :) I'm glad I found them ! read more

My experience with Caring Transitions was a huge disappointment. The mission was to pack things that were headed to our home in Hawaii, then hold an estate sale, and then clear out the house so it could be listed for sale. The packing started out well. The estate sale was delayed several weeks, then held on two weekdays with fewer than a couple of dozen potential buyers (most of whom were my neighbors). To prep for the estate sale, they moved around furniture, leaving some outside, and placed sale items on every available flat space. Following the sale, they left. And never came back! They were supposed to come within the next day or two to clean up, but they left me in chaos. A week later, Sharon left a phone message requesting dimensions of furniture so she could sell it on line. Sometime after that, she offered to hire a mover to take items to storage (all at additional expense). She totally lost track of the end goal, which was to empty the house. The contract called for a liquidator to come following the estate sale. It never happened. It also called for CT to carry items to a donation center. Never happened (in fact Sharon asked me to donate some of CT's items which they had brought in for my sale!) The contract called for an accounting within seven days. I got it more than a month later, and it didn't include credit for a payment I'd made. Then she billed me for things that weren't in the contract! The worst part? No explanation and no apology for not following through. read more

Please be warned: We hired Sharon and her team for abatement services to clean a home of a deceased family member. While she and her project manager initially provided decent customer service, they unfortunately didn't manage their crew well. A few of the crew members forced entry into the house late at night, stole items they had set aside earlier in the day, invited friends to join them, and I believe were looking for a place to hang out and do drugs. We caught them thankfully, filed a report with the Sheriff, and learned these people already had criminal records and were driving a stolen vehicle. Sharon was apologetic, helpful and cooperative with us and the Sheriff, and I believe she had no knowledge of the illegal activity of her crew. She returned 100% of our deposit and we moved on to another company. read more

One of the best estate sale services around and highly recommended. Well organized, quick to respond and always a plethora of great stuff to be found. A-1 customer service from all members of the team, who are very attentive to all questions and concerns. They have emerged as a leader in estate sale services in Silicon Valley through hard work and especially the strong leadership of Sharon Catalan, who always has a smile on her face. Well done! read more

Sharon is awesome! When you are looking for great items and great deals, she won't doubt to assist you right away. Her and her team are your to go, would definitely recommend them to everyone! read more

Very well organized and extremely helpful. Everything is done on time and on budget. Top-notch in every respect. Sharon is a wonderful lady with a friendly smile! If you need to move an elderly person or organize an estate sale, this is your one stop shop. read more

These guys have always been fair to me. I mean every time I visit their estate sales. They even remember what I bought at their last sale. Huh? How do you do that? They seem like they have fun too, as they'e laughing all the time. And how do you do that? As hard as they work in preparation for the next sale, they have to put up with unruly, impatient and angry customers. Then there's the buyer who wants something for nothing. To put up with those types - well, they've got more patience than I have. I tip my hat to this group for doing a very good job. read more

What a joke this company needs to learn customer service. Closing down the entire estate sale at 1 pm so they can take a personal break. One employee was yelling at a customer. read more