We had such a great experience picking out our daughter's first fish. Eddie was so helpful to help…read moreus understand what fish were best for our 2.5 gallon tank we were given and that we should not put two betas together. He helped us pick out the correct food, some rocks and other fish tank accessories, and then helped us get a water conditioner. I think I would have just left with a fish and had to go back 5 times if it weren't for his awesome service! He answered all of our questions and was so kind. There is so much space and they have items for every kind of animal! My daughter liked looking at the birds and reptiles. We will be back for our restock! The only reason I'm putting 4/5 stars is because we did use the restroom while we were there and there were no paper products in the stalls. Good thing I'm a mom and have wipes always. The restrooms are locked and you need a code from a staff.

I was just looking around for some heated pet beds which they did not have but they had a better…read moreselection of pet accessories, beds, etc. then the other retail chain. Prices seemed average compared to what was online. Some items were a few dollars more where other items were the same price. The staff was Friendly and I was able to sign up for the rewards program in seconds.

Never sign up for premium service. I didn't but I am still…read morebeing charged monthly for the service. even though I called to cancel a service I didn't request I'm told I can't cancel for a year.

I had an appointment scheduled for 7:45 AM, but when I arrived, the doors were still locked. An…read moreemployee happened to walk in around 7:42 and opened the doors, but the signage indicating that grooming does not open until 8:00 AM was confusing and made me second guess whether I had the correct appointment time. I was informed that the bath and haircut could take up to 5 hours, but after 6.5 hours with no call or text, I became concerned. I tried calling for an update but didn't get an answer, so I left a message. Shortly afterward, I received a text saying my dog was ready. This left me worried that he may have been finished earlier but left in a kennel unnecessarily long due to the lack of communication. When I picked him up, I asked how he did. The response felt dismissive, and I was told, "As you know, it's hard to get his back legs, so those are not done as well." My dog has had hip surgery, which we've communicated in the past; this was our fourth visit; so I was surprised by the tone and comment. That said, I thought he looked good overall and smelled much better, even if he didn't have that fresh "clean" scent. I was also told it would be better to bring him in every 4 to 6 months for proper maintenance. However, I double checked and realized our last visit WAS six months ago, which made the feedback feel a bit condescending rather than helpful. Overall, while my dog looked fine and I appreciate the grooming work, the lack of communication, questionable tone, and unclear signage made this visit less than ideal; especially considering the high cost of the service. ($113)

Whities is my first choice to get live food! We have been purchasing live food for our Beardie for…read moretwo years here! The drive is an hour, but we take the time to do it because we know the live food is well cared for! The crickets and worms are ALWAYS LIVELY!! The price is reasonable and the staff and cashiers are always beyond friendly!!! Something that irritates me, BUT IM GRATEFUL FOR... When using a card EVERY SINGLE TIME YOU ARE CHECKED FOR MATCHING IDENTIFICATION!!!! This is the ONLYYYYYYYY store I deal with that does it! After the purchase I'm always grateful!!

Good: large selection of pet supplies, reptiles and fish…read more Bad: I've gone here since I was a kid and it was on the other side of town. I also remember the parrots at the front of this store. The service has gone down hill. The fish department is just... yikes. I've been in several times this month as I'm setting up and cycling a new tank. I purchased the tank here and wish I hadn't trusted them so much. I got the tank to start a neocaradina colony. This tank is not suitable for neos and was missing parts such as intake guard and beta flow nozzle. It's loud as hell indicating something isn't right. They said 30 day return policy but failed to mention the tank had to be unused in its original packaging. Sooooo my shrimp tank is missing key parts and is loud as hell but these tanks are typically quiet. Annnnnnd it's not suitable for shrimp. Also no one asked if I needed help I had to hunt someone down which seemingly annoyed them. The cashiers have always been friendly and helpful. Fish department is just... not what it used to be. When I asked where the neos were the guy just pointed down the row of fish and said, they're down there. Okay... lots of possibilities but okay. Good luck getting help with the aquatic plants. I was also severely disappointed to see Whitie's beta care. They have overly small tanks with betas which just keeps reinforcing improper beta care. On top of that the bettas that aren't in a tiny display tank are in even smaller cups than Petsmart! They can't even swim in a circle they are literally in small drinking cups. Most of them show signs of distress like fin clamping and their water was gross. This isn't okay. It's not terribly difficult to start a beta rack. They have such good care for their other animals. This was disappointing to see especially because they have other aggressive fish in proper sized tanks. Overall disappointing to see this and totally irritated to buy a 200.00 tank to learn it has missing parts and a return policy that was not at all clear. I hope they get their poops in a pile because this experience left a bad taste in my mouth in what has otherwise been a classic store my whole life!

My senior dog, Ted hasn't been professionally groomed for several years. The staff here at…read morePetSmart in Clovis (the one on Shaw Ave.) did an exemplary job of soothing him (and me). Tania checked him in and explained how they would take care of him, she was friendly, professional and reassuring, even though they were very busy.The facility was clean and smelled great. I was delighted with the results, especially the smooth, short nails. I would mention the groomers name, unfortunately I didn't write it down, yet my sense is that all the staff are top quality. I highly recommend this facility for grooming your pet.

So far everything about the business has been good. Grooming has been a joyful experience with…read moreJulie, my pet's favorite groomer. The pet hotel has been a pleasant experience. Staff is friendly, I would not recommend the training. It's a total waste of time. All you do is sit there with your dog and get to hear how the trainer works with their dogs. I am too old to pay someone to train my dog, and listen to them for an hour with zero results. My dog remains the same as it was before the training. A total waste of time and money. The trainer seems to have preferences and gives a lot of attention to the other dog in the training, giving it treats and actively ignoring my dog. Do not waste your time and money.

Always a friendly and professional experience at curbside pickup. A 90 minute round trip but my dog…read moreloved the long ride if she loves it, I love i. Theyre just the best.

Super clean and organize they have a major selection for dogs. I only looked at the dog stuff but…read morethey have other animal supplies. 0K, so I mostly only come here to shower my puppy. They do not have shower brushes but who wants to share brushes? Anyhow, shower tubs are always clean and they offer a variety of shampoos. Water is warm and dryers are so easy to use. For my Frenchie I pay $14 which includes access to self serve showers and two towels. They have so many cute clothes, I always walk out with something new. You do have to sign up to for the reward program to receive the discounts, but IMO the discounts would be a regular price because everything is over priced. None the less I will keep coming back and wasting my money here.

I went here to get some bone chews for my big dogs. The prices were fair and there was such a wide…read moreselection of pet related items! The workers were really sweet too!

awesome staff so friendly, knowledgeable, and happy to help…read morei also love all the different products available not to mention they can order more at your request

The Best Fish Aquarium Saltwater and Freshwater Shop in the Valley! Marc's the man. He was the go…read moreto guy for my time I lived in the Clovis, while going to Fresno State. The fish are all heathy and the water is completely clean. He even put in a huge water changing system at the shop. Marc knows what he was talking about. Was glad I could stop by with my daughter and let her see the shop and of course the Man, Marc!

The best aquarium store in San Joaquin Valley / Fresno County. Knowledgeable and helpful. My father…read morein law has been coming here since the 80's. Good prices and honest. Freshwater, saltwater, turtles, and more, but his specialty is saltwater. I love coming here.

The staff are very nice and helpful. The store is constantly ravaged by the local homeless…read morepopulation. So, their website will show they have plenty of an item, but you get there and they're completely out. Totally not the employees fault, but makes shopping there a very hit and mostly miss trip.

Beyond horrible customer service/help. Sat there for 20 dam* minutes waiting to just get feeder…read morefish and not ONCE did I get helped. The guy took 10 minutes to get 2 gold fish and knew we were waiting and just walked away never came back. He was just walking around the store seeming clueless. There was also no one at the Registers while we were waiting and some guy sat there waiting and started scanning his own items because WHY ARE WE WAITING 20 minutes for a worker where there is absolutely no one in the store?!?? I would have started scanning my own items to if I were him ... I was about to start scooping the feeder fish out that I needed because clearly they need help Like I'm sorry but we shouldn't have to do YOUR JOBS FOR YOU!!! We ended up just leaving after waiting 20 minutes because I still GOT NO HELP Will not be coming back here.

The best corals and fish at the best prices! My go to store in Fresno, Blue Planet never disappoint!read more

This store in my new favorite coral shop. Love the selection and the corals were amazingly healthy…read moreand came in great size frags. The best thing is the prices were great and the owner was super knowledgeable and friendly. Definitely looking forward to visiting again next time I'm in Fresno.

Shout out to Chloe's groomer, Devanie, today‼ She gave her some bling‼ This is Chloe's third time…read morewith Devanie and I think they're getting along well.

This place is very unprofessional really tried to give them a second chance. I wouldn't trust…read morebringing any pet here. When we walked in I heard full on cursing and talking about customers and/or co workers I'm not too sure. But it made me walk right out, especially since there was more than one employee there and not one greeted us. Never again lol