When I went there first time one guy was filling 10w39 so I'm watching him fill the jug then I said…read morewo wo wo you ain't putting that in my truck he looked dumbfounded and went looked at the cap I told him 5w39 even on the cap now they puck the phuking oil filter on with a wrench so it doesn't come off it's supposed to be hand tight watch these guys they will phuk your shyt up do not go here I was in my car with the hood open watching this

Asked them to check battery, now my battery is tilted?? Also told me I need a new starter. Took it…read moreto a different place and my starter is fine, I actually needed an alternator. They have NO idea what they're doing there. If you care about your car go somewhere else

expensive, poor customer service, dishonest, lazy too busy to care…read moreI had an oil change and some major car work in the same day at this location. same location, two departments. they charged me twice for an oil change. supposedly the manager I spoke with about this duplicate gave me a credit. go in today to use my credited oil change, and it wasn't in the system. they flat out refused to look into matter and the work done on that day which IS IN THE SYSTEM. perhaps oil change on the auto side. they refused to lookinto matter. $ I've spent over $5000 in auto repairs at this location over the last five years. they have lost my business due to being so petty that they can not look into and honor a credited oil change.

Love Alex Samuels he and the rest of his staff took fantastic care of Z! I highly recommend this…read moreplace for all of your auto needs

Awful experience here. Waited for 20 mins just to get helped, when there was 3 people. All of them…read morewere attending one car. No one was trying to help us. When they are known for being fast smh.

From the owner: Take 5 is your go-to for fast and simple oil changes in Merrillville - we get you back on the road…read morefast so you can spend more time on things you want to do. Our friendly technicians are here for you every step of the way, from helping you select the right oil, to performing windshield wiper replacements, air filter changes, coolant exchanges, and more - all while you stay in your car. Plus, we've got you covered with FREE tire pressure checks and fluid top-offs. Visit us today for a 10-minute stay in your car oil change. Remember, at Take 5, we're faster than you think.

This is the wrong location, I go to the one that's 1/4 west of this location on the opposite side…read moreof the street The only place I go when I drive up from Vero I also send my Family there...and they always have a good experience

Steve the manager at this location is the difference maker. This Duke of Oil is the Best in the…read moreregion

Firestone has lost a loyal customer along with my entire family who are also loyal customers. The…read morecustomer service at this location is horrible! The female that answered the phone on Tuesday, May 26, 2026 has zero care or concern for anyone. She is very rude, unhelpful, uncaring and has zero people skills. I will never do business with Firestone again! Their warranty program is BOGUS! Don't fall for it. At the end of the day they do not back their products or even care about their customers. I was under the false impression that Firestone was different than the others. Luckily Belle Tire went above and beyond in helping me in a stressful situation and has earned my business going forward.

manager was absolutely horrible and would not honor the lifetime warranty OR even the 12 month for…read moremy front end alignment even though i was clearly eligible since work was only 7 month old. Manager was rude, mouthy, demeaning, and insulting. told me i was getting lifetime warranty in Aug when i went there but then denied me even a 12 month. had to go to portage to get it done. They had already been told about the problem so they were reluctant to honor it so now im concerned about work quality. never going there again unless southlake manager gets fired

I went for an alignment on my wife's Volvo. It kept pulling after the job was done. I went for a…read moresecond opinion to another place they said that all my tires were out of wack. They told me that they didn't do anything to your car. I called the manager a week later with the readings the second guy gave me. The manager apologized and said that they cleared house of all their employees and they had problems with the alignment machine. They admitted that I was taken for a ride. The manager said he will talk to corporate and get back to me. That was 4 months ago. I'm still waiting for a refund. What a complete joke.

Went in for an oil change and was in and out before I know it and the staff had great customer…read moreservice. I would highly recommend!

I came in to get my left driver side tire fixed because i had a flat and they started telling me…read moreall this stuff was wrong with my car they said i need new brakes and rotors all around my car and that my arm controls on my car was bad and that i needed a wheel alignment and that my tires were bald when i just got a new tire on the right side a month ago and they quote me 1.3k i took my car to s&s tires they did all 4 brakes and rotors for $700 they also said my control arm is fine and that tire barns put my lug nuts on my tire wrong and that tire barns is trying to scam me for money. Then i took my car to us tires to get a wheel alignment and they also said all my control arms are fine and that tire barns is scamming people.

We drove through Merrillville enroute from North Carolina to Wisconsin. Our Honda's undercarriage…read moreskid plate fell off and was dragging after driving through a foot of snow. We stopped into the Tire Barn without an appointment. I didn't even know what town I was in! They gave us a coupon to eat next door; told us it would be 40 minutes before they could look at it. We returned in that timeframe. Elisa told us the car was done, their mechanic did a temporary fix and hooked it in place using zip ties. She suggested we have it looked at when we get home, so that they could secure it properly. We made an appointment to get in this morning at our local Honda dealer. They found NO abnormalities with the skid plate. The tire Barn used BOLTS to secure the part in place; then sent us on our way - with NO CHARGE! I was like, "Are you kidding me??!" Elisa said "Ya, we are happy to help. Take care." Companies like this should be recognized for kind, expedient service. I want to thank EVERYONE for their time in helping us out. This would be a PERFECT opportunity to take advantage of someone who is literally passing through town and will not likely be back again. We got STUCK in SNOW in 12 inches of snow in Indianapolis. KNOW THAT WE REALLY APPRECIATE YOU, WISHING YOU ALL THE BEST IN THE NEW YEAR!! Bless you all! Kay Anderson, Gordon, Wisconsin