The staff is always very helpful and quit. They always try to help you out as much as possible and…read moretry to get you out of there as fast as possible.

Oil Changers on the west side of El Paso is a pit stop for your car that operates with a…read moremilitary-like precision. Service here is fast--remarkably so--and the staff go about their business with an almost surgical meticulousness. Replacing drain plugs and oil caps is not just a step in the process; it's a ritual performed with the care of someone handling a prized artifact. Yes, they do try to upsell you--filters, fluids, the whole gamut--but let's not kid ourselves, that's the nature of the beast. They're straightforward about it, and there's something almost admirable about their dedication to the pitch. In the end, you drive away with your oil changed and a sense of relief that they didn't cut any corners. Efficient, thorough, and unapologetically business-minded, it's the kind of place that gets the job done, offers plenty of value, and gets you back on the road without a fuss.

The team at Valvoline is very professional & I can always count on them to take care of my truck…read moreneeds for oil changes, inspections and other recommended maintenance/upkeep. I appreciate how they keep me informed about the work being done and how everything is reported in CarFax. Good value for the price & quality of work.

I bought a Groupon for $44 for half synthetic and they were very quick at this location. No…read morewaiting, they knew about the Groupon and were efficient. Checked my fluids, lights, and offered to change my filter for $25 but it's ($8 on Amazon so I declined). No pressure and very polite. In and out in 15 minutes on a Thursday at noon. With tax and fees I had to pay an extra $5. I also got a $10 credit for Mister right next to them and got an exterior wash. It was also very fast but no free vacuums and they wouldn't lend me a towel to wipe the windshield droplets. Just a heads up.

So i went today around 1:50 am to go wash my car and i decided to use the automatic car wash and…read moregot the basic option for $7 i understand it was $7 but while i was in the wash i was only sprayed with soap and after it just stopped the wash turned off i was waiting thinking maybe it was letting my car soak but no it just turned off didn't even dry my car so i had to go ahead and wash it myself manually mind you it was like i said almost 2 am and cold smh this was really disappointing

A little too expensive. But they didn't do a good job. Of course it rained that night. When's the…read morenext day hoping to get a wipe down was toll no

Workers are nice, no high pressure to sell you overpriced air filters…read more Oil changes here are pushing $100.00+ and then they hand you a tablet expecting a tip. Probably going to find another company or go back to doing my own.

Orlando did a great job with our vehicle today, he and his co-worker were well organized in…read morecompleting the tasks needed to finish everything needed so I could leave in a timely manner. Much appreciation for the military banners that Oil Changers has in their working area which is very well organized for the staff.

Nicest men were kind and helpful! We had a flat tire and they gave put on the spare and sent us on…read moreour way with a smile.

Great place to have service done or any other repairs on your vehicle. This place on McRae has a…read moreMaster Mechanic that knows his trade. I had been having problems with my Ford F250 truck with "Check Engine" light on and had tried a few other places to no avail. Spoke with Juan Gutierrez at front desk & he assured me his mechanic could help me, and did he ever! No more problems and cost was more than reasonable. I should've come here first, especially since a few months back they had done wonders on a vehicle my grandson was driving to Denver, they checked it & made recommendations to make it road worthy, no breakdowns on his trip there. Never again, I'm a returning customer forever!! I feel so dumb for forgetting their professionalism and for allowing myself to place all that stress on myself cuz they did a marvelous job!!

I had my state inspection done here and had the fuel inspection service. For small carcares…read moreservices and fast service, you need to try this place out. Great and friendly service.

I called to see if I could get an inspection for my car, and without hesitation the gentleman on…read morethe phone said yes. We called a couple of service centers, but was told depending on how many cars were ahead of mine and given a number of unnecessary comments although they could have been useful if I had a time sensitive constraint. But I did not. My daughter and I arrived about an hour later to Master Care Lube and Tune and our car was immediately seen. They have multiple car bays so oil changes take place while other car services take place in a separate bay. The inspection was done in less than 15 minutes we were on our way. We happen to be driving through and came from a much larger metropolitan area so the cost was considerably less than what we were accustomed. In our opinion, the cost along with the fast efficient service was graciously appreciated.

These people are in the business of taking your money... they quoted me over 10 gran for new…read moretransmission, above all they want to have you finance through them. Are you FU**** kidding me!! Don't ever go there! Took my vehicle somewhere else and it wasn't even my transmission! They are garbage!

My car had stopped shifting into 3rd gear the day before I drove it in your shop. I drove it in the…read morenext day told him the problem and he checked my transmission fluid and scanned my car to pull the codes. He told me the codes came back to "internal transmission failure" when it was codes for burnt transmission fluid and the overdrive solenoid/TCC. After he figured this out, he came back in and told me worse case scenario it would need a new torque converter (which doesn't make sense since it wasn't slipping) and quoted me 1500$ to replace it. He then told me it would cost 3000$ to overhaul the transmission, but it would cost me 200$ to diagnose it further. After I figured this out I was floored and decided to deal with it on my own. After one simple Google search I figured out it was TCC boost valve clip. Infact this is such a common problem with these transmissions that dodge sells an updated version of this part. I spent 40$ and two hours fixing my transmission when your shop wanted to charge me thousands. This was the first time I have taken a vehicle to a shop to have work done on it, and it was an unbelievably terrible experience. You run a shop full of thieves .

As a woman, I often go into mechanic/auto care centers prepared to be completely taken advantage…read moreof. I expect to be told that I need services that I do not, or charged astronomically. This is NOT what I experience here. Liz is honest, kind, and fair. She bends over backwards to help her customers. If she doesn't get back to me right away, I know it's because she's giving the same kind of service to everyone that relies on this company. I thought I couldn't feel any more positive about a company until I heard about the kind of care this amazing human provided for my elderly mother. There are no words for the level of my gratitude. Thank you Liz- May God continue to bless you and your company!

This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly…read morethree days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on. This piece of shit place half assed, my fucking brakes. I have an ABS light on after supposedly three days of labor and parts. Please look elsewhere. Do not come to this place. They love to rip people off and take their money. Is this how you run a business? What an absolute joke three days of labor just to have an ABS light on.