Adam was a amazing! So kind knew I was in a rush helped me out! He was truly so helpful! Give this man a raise!

They will not top off your tires if you go after an oil change. They used to do this, but I was told that "he doesn't want anyone pulling up out front" as I also saw the guy working there yelling. Pretty wild that in cold weather you can't go get your tires topped off where you paid for an oil change. I'll go somewhere that offers this service. read more

Take 5 or take 105 (min)? I've had previous good experiences at this location (and others) but today was by far the longest I've ever had to wait foI waited 40 minutes in the 2nd waiting spot just for one car to be serviced (see pic). Then I had to wait another ____ min for the car in front of me to be serviced (they sat in the bay for 14min until actually being started). If your company's prides itself in fast fast fast, this is quite disappointing. I only choose to go here when they have good promo deals but they left much to be desired today. I would have given it 1 star if it wasn't for previous good experiences. read more

Extremely Disappointed with My Experience I came in for a simple oil change, but ended up sitting for over an hour and a half before someone even started on my vehicle. The place was extremely busy and clearly understaffed, with only two employees actively working the line. At one point, one of the line employees who was greeting customers had to step away from their already overwhelming workload just to inform customers what was going on. Meanwhile, the District Manager was there, but the only support he gave the two line workers was to shake one of their hands. Seeing the shop with waiting customers and only two people working the line instead of helping, he disappeared. That was the only time I saw any management presence. This experience was frustrating, not just because of the wait, but because of the complete lack of communication and support for both customers and staff. Management seriously needs to step up. read more

Twice, I have tried to get my oil changed here and twice I've had to leave because of the long wait. Not that I was three cars behind in line. There was only one car ahead of me when I got in line but they never started working on that car for 30 minutes while I waited. Yes, there were other cars in the other bays but apparently, they are under staffed and therefore, people must wait. It should not take an hour to get an oil change at a rapid oil change business. I won't try a third time. read more

Nice guys but very slow. There was only one other car and it took me a little over 50 minutes to get serviced for a basic oil change. I could've dropped my car off somewhere if I knew it wasn't going to be 15 min or less. Just frustrated because there was no sense of urgency at all. read more

Five workers stood around doing nothing while I waited 20 minutes for service. There was only one other car being worked on.

Technician (Tee) was very congenial & professional; thoroughly explained the steps that were taken. We arrived before opening and were first in line - job completed in less than 30 minutes read more

They took forever and did not even give me an update. After 45 minutes of waiting I asked if everything was alright.... Cause it was taking so long. Anyway I left and won't be going back. They should change their name read more

I visited take 5 poplar location on my lunch break this afternoon. The service was horrible, literally set in the bay for about 20 minutes before deciding to leave. All the staff were occupied doing other things apparently. No one came over to following up or let me know of the delay. It was insane, as they just walked pass my car 10-15 times (my car was in the middle bay), lack of customer service and support. As I was leaving no apology or anything, he just was like "ok, have a good day". I work as an automotive sales rep and if I was the manager of this facility, it would be some major changes after witnessing an experience like this. Take 5 definitely needs to do better at this location! The 1# priority is customer satisfaction. Nonetheless to say, I would never return. read more

We were on a road trip from Texas to Michigan and I was concerned about something potentially dripping from under my car. The Take 5 employees took care of me and gave me peace of mind to continue on our trip. They kept the place open after closing time to accommodate me. They were so so kind and even cleaned my windshield. read more

Excellent service. Was in and out about 10 min or so ,they checked all fluids and tire pressure. Ever need a quick oil change this is the place to go read more

I called to be sure I would be in and out. I spoke to the manager Wayne who was very polite and even offered to send me a 25.% off coupon. I was told there was "No wait" and I would be out of there in no time. I arrive about 10 minutes after I hung up withWayne, & it seemed fine, there's only two cars ahead of me. Almost two hours later, I'm sitting there and still haven't gotten my oil changed. I was asked to move to another line and I was finally serviced. The staff was very polite and professional but the wait time was horrific. One thing that I would suggest is being honest with the customer about the wait time. read more

Take 5? 5 minutes or 5 hours? Too expensive to sit and wait 45-1 hour Don't even do 1/2 the things they advertise. They will air my tires up every other time. Not even sticking a pressure gauge on them. read more

take 5 ? more like an hour and a half . I could've driven to my lake house in Arkansas before being finished at "take 5" lol what a joke !!!! read more

This was once a trusted brand that I was willing to pay for the convenience of being able to come in and out quick. The last two experiences I've had with this location have been an hour plus of wait time. The staff is very kind but 0 sense of urgency. I hate this because like I said a once trusted brand and location. I will not be back a 3rd time. read more

I hate getting my oil changed. I just drove 13k miles since my last oil change because it's such an inconvenience. But I had an extra hour on a rainy and cold winter's day and I started looking for oil change stations. The reviews were spectacular so I had to give them a try. What a great place! I didn't have to get out of my car! They offered me a bottle of water when pulled in. There was NO wait at all. I was the only person there on a Thursday afternoon. They were super friendly and I loved their interactions. "Heard that" It was respectful and unique. They showed me my air filter. They checked my tire pressure. It was a super quick visit and pleasant experience. Check their website for coupons and take advantage of 25% off for military!! read more

Take 5 Oil Change continues to deliver excellent customer service. Take time to check and top off fluids, inform you of any potential problems, courteous and efficient. read more

Take 5 Oil Change - Continued excellent customer service. - Oil Change Stations Near Me - Memphis, Tennessee

We just needed a basic oil change but everyone here was so great. Tareka greeted us with complimentary water bottles and they handled everything from there. They were quick, efficient, and kind! They even showed us our air filter and encouraged us to get more use out of it before changing it again (I feel like I'm always told we need a new one, whether I do or not) Will keep coming back for sure! read more

Demarcus helped us with our oil change and we highly recommend this location after our experience! Demarcus was very kind, efficient, and even gave our doggo a treat! read more

Don't go to Take 5 Oil Change at 6525 Poplar. I called the number on Maps and was told it would be $40 for an Oil Change since I had my own oil and filter. When I arrived, woman was rude when guiding me into the bay. Then told me that it would be $55 and they aren't affiliated with the Take 5 national chain (they are the only one in Memphis that isn't). I told them to go ahead and do it. Then they said, rudely, that I didn't have enough oil. I told them that my owners Manuel says 6L and that's what I had. They argued with me and said my car takes 6.5. Checked my manual again and it said 6.4 with filter. 6.0 without filter. I told them to go ahead and put in the 6L and they refused. I left and went to Valvoline in Germantown. They were wonderful. $35 if you have your own oil. I explained that I thought I might be 1/2 a L short in oil, and they said 6L should be plenty. They were right. After they put in my 6L, they showed me on the dip stick (after running my engine) that 6L was plenty. read more

I had a complete oil change on 04/003/23 I am now due for another oil change so I went to get another oil change, but there was a long line so I decided to do it myself this time. I went to advance auto parts and bought oil and filter. Once I was under the car, I could see next to the oil not the pan was cracked, so I tried to take the oil pan not off with a regular wrench, but it was on so tight I couldn't budget. I had to use a long extension, ratchet and had to use two hands to remove it! Couldn't believe how tight it was it's only supposed to be snug 18-foot pounds max. I proceeded to remove the old oil and put in the new oil. There was over 7 quarts of old oil in the vehicle and should only be 6 quarts. Max. I would like my oil pan replaced placed. vehicle only has 26,000 miles on it. Today on 7/7/23 I received a call from the local Take 5 Oil Change in Inverness Fl. and basically, told me they are not going do anything about it! read more

Take 5 Oil Change - Oil Change Stations Near Me - Memphis, Tennessee

Might as well call it take 5 hours. The service is slow and not welcoming. They take there time with no sense of urgency for anyone's time. This used to be a great place. Very sad this is what it has come to. I was there for 2.5 hours for a fluid top off. read more

They got me in immediately, explained prices clearly before they started, made sure I had the best coupon available, explained their top off policies and what oil was best for my car and got me out of there quickly! The gentlemen working on my car were polite and helpful and FAST! This was my first visit and this will be my new go to spot. Thanks so much Ed and Kyron! read more

The best oil change experience you can get. Will continue to refer everyone here! They have great attitudes - it was a 95 degree day and they all had smiles and were in a good mood. Got me in and out, and prices are great. read more

I arrived at the Take 5 Oil Change on Poplar this morning for an oil change. I was waiting 2nd in line in the far left lane. The whole 40 mins I sat there I was never once acknowledged by anyone. I was completely ignored as other customers pulled up after me in other lanes and were acknowledged and greeted with a bottle water. Then upon completion of being hand signaled into the bay area, the guy just walked off. Did not bother to come over to me to let me know that someone would be with me momentarily or anything. It was horrible. Customer service has drastically declined. It's unprofessional. Will not be returning to this location. read more

The thought of taking your car for an oil change can be dreadful...not here! The employees are so kind and genuine; they take care of your car as if it was their own. Got some great information about the Takoma truck that has high mileage and needs to stay alive. I will be coming back for the free top off they guarantee before hitting that 3000 mark! read more

I had always gone to these guys for an oil change. The last time my daughter took my car the guys would not let her use the discount because she wasn't the owner. While changing the oil they pinched the o-ring at the oil pan, so the car leaked oil. She took it back so they could CK it, said it wasn't leaking. I took it over there and they refused to even CK under the car, just ck'd the dipstick and said it wasn't leaking. I took my car to VW because the service light was on, only for them to tell me the o-ring was pinched and was leaking oil. Thanks ducks, you not only damaged my rings but it also caused the valve sensors for my oil to need replacing all because you lazy asses wouldn't look under the car. I will be contacting corporate with the proper documentation for reimbursement and I hope you get fired. Oh and not to mention they have taken away the military discount from veterans. You guys suck along with the rest of them. Would not recommend them. Go somewhere else, get better service read more

My wife has gone to this place almost exclusively for 2ish years. Every other time was fine. This last time they informed her she had a temporary plug installed in the oil tank and they would not touch it. When she explained she only got her oil there, they denied touching it. When she produced the card statement showing the store number, the manager finally found proof that the oil was changed at the location to coincided with the sticker on the windshield. Some how it was not in the system according to them. When I reached out to corporate about this they never reached back. After a week I reached back and they said they would put a rush on our claim. 4 days later I get a call from a third party claims dept. They said that I would have to prove to Take 5 that they installed the part. When I attempted to ask how could I prove it the rep kept cutting me off. When I asked for his supervisor he denied me his supervisors name and contact info. He then hanged up on me. When I reached back out to Take 5 they informed me that since the case has moved on to the claims dept. that they can no longer communicate with me. I was able to figure out who the third party claim dept. was and left a message for who I think is the man who called me's supervisor. We will see. Be safe out there. read more

I went in thinking I needed an oil change....for perspective I know 0 things about cars but a "inspection needed" notification came up on my car dashboard and figured I would see if it was an oil change before going all the way to the dealership. They got me in quickly, checked my oil, and said my oil was fine and that I wasn't due for another 5,000 miles. I've been hussled by car people before so I appreciated their honesty because they could've "changed my oil" and charged me and I wouldn't have known the difference tbh. After telling me this they filled my tires up and washed my windshield free of charge! Again, I don't know if this is a regular thing they do or not but I just appreciated the friendly and honest service I received. I didn't get the name of the two people on shift but I came in today (Wednesday July 20th) around 8:30 AM if that helps management acknowledge and show appreciation to their workers. They deserve it! I will be cross posting this on Google reviews as well! read more

Great service! Shain greeted me upon arrival and agreed to check a problem I was having from a previous oil change(not done at this location). He found that my oil filter had not been tightened correctly and was causing a leak. He replaced the filter, checked the oil level, and refilled my washer fluid. I appreciate the quick and friendly service and will return to this location in the future. read more

The worst place ever to get an oil change. They run an ad saying you can get one for 27 bucks. You go there only to find out it's for Shrine clown cars only. And their ad for an 18 dollars off is also bogus - it only applies to cars made on Thursday. You call to complain( like they care) and guess what. Sorry the mailbox is full and can't take messages right now. Try to submit written complaint and it will not go thru. So I took my ass to Valvoline and got one for $60 bucks! Holy crap. That sucks too. At least they had 8 guys working like they were in the deck is a United States aircraft carrier. What gives? Customer service and a fair price works. Take five oil out of business real soon. Get lost. Nobody answers your phone. Repeat get lost. read more

The store manager and the other technician were wonderful and fast. They showed me everything they were doing to my suv while I sat in the car. It was kind of pricey but worth it. read more

Great Service - got synthetic oil change - I needed an air filter but they were out of stock. They told me if I came back with a new one they would install for me. When I returned, the young lady didn't make me wait in line and came out in the rain and installed for me! Awesome! read more

Great service in under 15 minutes. You can wait in your car while four employees change your oil, clean your windshield, check the air in your tires and top off fluids. They were very friendly and courteous. The manager came over and introduced himself when completed and asked if there were any issues. They have veteran and rideshare discounts. I paid $47 with military discount plus a little more for two air filters that needed it. read more

This was our first experience at Take 5 - Poplar near Kirby. Andre and Sean took very good care of us! They offered extremely polite, courteous service! We will definitely be back- these guys were great! read more

A NIGHTMARE. I bought oil change through Groupon. Called ahead, Asked when to come, Guy answered phone spoke unintelligibly and did not make sense -- NO EFFORT to speak basic standard English. But I had already paid, so I came in. They would not honor my Groupon coupon, said repeatedly they had "nothing to do with Groupon" -- through which they advertise. "Check with Groupon. I just made this purchase an hour ago". They refused to. "We have nothing to do with Groupon". They kept repeating that like a mantra. There were no other customers at this sparkling new facility. Appears to have just opened. VERY TIGHT area for vehicle to maneuver in. Would not remove cones from service bay to let me leave. Because of that I backed into another vehicle sitting there -- also unserviced -- and dented its door. Finally manager showed up. He said they had turned away three OTHER Groupon customers the previous week. District manager in NC was making them take Groupon, and it wasn't working, he said. At least he let me get out through service bay. Customer service in Memphis can be great, it can be horrible -- if you live here you know But this was the worst I've experienced in 20 years. Didn't trust them to service car after this experience, so I lost my money and went to Jiffy Lube. Weren't helping the guy whose door I bumped, either. Just standing around. It was surreal. Strongly recommend drug testing policy for employees. Ralph Noyes, Attorney at Law read more

no bullshit, fast, reasonably priced. overall good experience, will come back next time i need oil changed.

I tried to get an oil change an hour and a half before the listed closing time. They told me they were closing early. I came back the next day three hours before the listed closing time. They told me again that they couldn't service my car and were closing early. VERY FRUSTRATING. read more

I've been very impressed by Take 5. I pulled in and was greeted by the mgr. (Nick). He was very courteous. It was so hot today. He handed me a water. It was much hotter for him and those guys working on the cars. A couple times before I had the kids with me. Nick gave them juice boxes and a pack of fruit chews. They always do a great job and very nice people. Nick and the staff do a great job. I recommend Take 5. read more