I went here because it was the old B&L Repair Shop that I had used before…read more They did fix my A/C properly, I had to take it to a dealership to fix what they messed up. They charged me almost $800.00 and and still did not fix the A/C. They also damaged the serpentine belt when working on the car. That was another $100.00 expense elsewhere. Also, the customer service is terrible. The owner gets mad very easily.

Executive is a great shop, they listen to your concerns and make you feel valued. They have a…read moreprofessional staff that performs the work to a high standard. We will definitely recommend them.

I've tried a lot of car repair shops, but Jr's in the most honest. They are sometimes booked up for…read moreweeks, because people know they can trust Jrs. I once went 3 places that couldn't figure out what was wrong with my car, but Jrs knew immediately and I have not had that problem since! 2 thumbs up! Friendly, honest, knowledgable!

they had our vehicle for over two weeks and we spent over $6000 and it's still not fixed right…read more they added an extra almost $2000 on without telling us until the day of Pickup. Now he's saying my husband told him to fix everything on it. But if that's the case, why didn't he get the stability light to turn off.

You want to trust the folks that fix your car? You want quality service at an affordable cost?…read moreThen, go see Muffler and Auto Express. I have been there several times over the years. And every time, I am more than satisfied with the work they do. I will always remember the first time I went there with a muffler issue. And the mechanic (maybe the owner?) showed me what the problem was, told me my options, and asked me what I would like to do. That impressed me. And the job was top notch. Honesty. Expertise. I highly recommend this local business.

Not the same with Danny Hayes being gone ! Danny was the Leader, the glue, the Honesty, the Talent…read moreand the great Customer Service Director,,,, not nearly the same !

Best in town always get great service and they are reasonably priced and don't force you into doing…read morework that doesn't need to be done at the moment always been honest and friendly. Did excellent work on my car when warranted and get the parts that is needed right away. They give me a ride home if needed and pick me up when car is ready.

Couldn't find an air compressor when my Mini Cooper told me I needed to put air in my tires. Ended…read moreup checking with the folks here and they helped me out! Was very impressed with their kindness. Will definitely come back when I need my brakes worked on!

Super shady, crooked people. I took my vehicle there this passed weekend for a tire alignment…read more They made a statement about an inspection, which i told them i did not need. Then not 10 minutes after I dropped it off, they're calling me to tell me I needed additional parts to complete my alignment. After the list of items they quoted me the total came to 15 hundred dollars! After getting a second opinion, I found that I did not need those parts and those parts only cost 40 dollars (if I did need them) terrible mechanics, terrible people, terrible business. They SHOULD NOT BE OPEN.

Fixed the issue i went in for but then created another. They'll break something on your car and…read morewont tell you or own up to it.

We took my daughter's Chevy Cruz in for a leak. They were quick to find the problem. They called…read morewith estimate that seemed to be a fair price. We had taken it to other shops and they found nothing wrong. We were very pleased with the work done and the timeline it was completed in. Everything we asked for and more was done. They have a 30 point scale they use (I think that's the right number). They found a few smaller issues but nothing that needed a rush job. They emailed these along with pictures for us to looked over. Over all very satisfied with service and performance.

Went in for an alignment and they took my truck joyriding all over town without my approval. Very…read moreunhappy and will not return. Would not recommend.

Working with Mandy Thompson to find the radiant red 2026 CR-V-EXL that I wanted was an enjoyable…read moreexperience. She listened to what I wanted, located the car for me and had it delivered to the dealership in Owensboro, KY. Bob Hurm patiently listened to my desires for a warranty plan that would work for me and this car. The personnel at Don Moore Honda are courteous and knowledgeable. My husband purchased his Toyota Tacoma here last month. We are firm believers in this dealership.

Don't trust them with your personal info. Gave them my information the other day to get pre…read moreapproved and I expected them to run my credit once, but I checked my credit score today and its dropped 20 points because they ran 8 hard inquiries without my knowledge or permission. I hadn't even test drove the car I was just looking into it. But now that they've caused my credit score to drop I don't know if I can get approved anywhere else. They did pre approve me , at an insanely high interest rate of 23%. Like I said, I hadn't even test drove the car or talked to them about price, I guess they assumed I'd pay the full asking price of $14,700. It will be years before these come off my credit report, and there maybe be even more coming, I don't know how many more people they shopped my personal information around to or how much lower my score is going to go. Well today is Saturday 6/18. The other day I got a call from a sales manager from Don Moore named Jeff. He said he was sorry for what they did to my credit report and he wanted to make it right. His exact words were " If you want to come by and look at some cars I'll give you a Crazy Good Deal." So I went by there today to look at a 2013 Ford Fusion. When I got there he couldn't even find the keys. After about 30 minutes he said he left them in another car and it was in another part of Kentucky. So I started to get the feeling something was up. He also kept trying to get me to look at some other cars. We decided just to go ahead and see what kind of deal we could make and then I could just test drive it later so it wouldn't be a complete waste of my time. The asking price for the car was $14,600. The trade in is between $10,500 and $11,800. Guess what Jeff's CRAZY GOOD DEAL was, $14,600. His good deal was me paying full asking price, plus he tried to rip me off on my trade in. I owe $2750 on my truck. I just replaced the a/c system, full tune up and other things. He told me he would be happy breaking even just to make me happy. Well he could easily get the $2750 back on my trade in, but only offered me $1500. Then over $1200 for taxes and dealer fees. So in the end Jeff's deal was me paying $17,200 on a car the full asking price is $14,600 and he also tried to tell me he'd be losing $1,100 on the deal. To be honest I figured if he really wanted to break even and give me a good deal it would come out to about $13,500 - $14,000. And another thing, I've had my truck 2 &1/2 years and it has never over heated, but after leaving, when I got to IGA on 25th I looked down and my temp gauge was almost all the way up. Jeff had just got done test driving my car for about 20 minutes. It went back down to normal and SEEMS to be ok now. My advice to all of you if you still for some reason want to buy a car at Don Moore is, if you have a trade in, ride with them because you don't know what they do to your car while they drive it. But I highly recommend going some where else, there are a lot of car dealers out there and obviously you can not trust Don Moore. I'm sure I'm not the only one they have done this to. Also just to let you know, Don Moore's " $2000 trade in deal" they sometimes have is a scam. About 5 years ago I was looking at some of their cars online and printed off some of them. By the time I got around to looking at them only 3 or 4 were left and the $2000 trade in deal had started. Every car I had printed off had been raised exactly $1000. I said something to one of the sales men and he just laughed and said " we can work something out"

I went in for a diagnostic on my transmission and all it cost me was 5 canned goods. Jeremiah took…read moreamazing care of me and my car, explaining everything in the process. I fully believe they had my best interest in mind. I will be recommending them to anybody who listens, and taking any future vehicles to them!!

I was having issues with my 2008 Range Rover transmission and went to a Paul's transmission local…read morerepair shop who referred me to Mitchell's British Automotive. I went to Mitchell British Automotive and met Ian Mitchell who is the President, such a wonderful person, friendly, and very honest. He looked at my car and told me he would reset my computer in my car to resolved my problems. He did not even charge me, what shop does that these days. His service guy Ignacio was very friendly and helpful. If I could give 10 STARS they deserve and will be bring my car back for any issues with my vehicle. THANK YOU IAN