Charged separately for an oil filter. On an oil change... Also refused to use conventional oil on an old truck. "Company policy" allegedly to use synthetic only. They also have a $5.99 "shop charge". $112 for a simple oil change on a small four cylinder truck. With a $15 off coupon. Very dishonest. read more

We went to the new store on Sorento Rd and Blue Angel Pkwy. It was at least a 10 minute wait to get in and once we were in the bay it was a good 15 minutes until they got started. Looking around we realized there were 2 brand new people who could do nothing without the approval of the one person who had experience so, there were 3 bays and not much getting done in any of them. Once they got started it was another 20 minutes before we were brought a bill - for over twice the agreed upon price. Of course we complained and had to wait another 10 minutes for the "manager" to void the transaction and charge us the proper amount. so, close to an hour later we left without any other fluids, filters or even tire pressure being checked. We will never go back. read more

Free bottle water Fast & friendly Showed me my cabin filters so I could see how dirty they were and needed changing Knowledgeable , great teamwork!! read more

Went to get my oil changed and received fast and efficient service from Jeremy and Elijah! They completed my entire oil change in 7 minutes, refilled the air in my tires and topped off my fluids in that time as well. Thank you guys for helping me! read more

My second time visiting a Take 5, the service here is great,very much like my first visit. Went for the 10k premium oil change this time around. They topped off all fluids and gave my vehicle a thorough walkthrough, and also gave a military discount. Couldn't be happier. read more

Thought they closed at eight, got there at 7:30 and they were "closing up" if you're going to close at 7:30, put that online. 30 minute round-trip for them to tell me they are closed. read more

Matt, technician was great!!! Just moved here to Pensacola and wasn't sure where a good place for an oil change was. Luckily I decided on Take 5 on Navy Blvd. I know where to go in the future. read more

Came in for an oil change everything was great, ended up having them change out my wipers but whoever put them on put my driver side wipers on backwards, so it didnt latch, and while on the interstate it started raining hard so I put my wipers on and the driver side wiper just flew right off read more

Professional and courteous. Definitely will return for future maintenance. Crew is very good at their jobs

They did a great job on everything. My normal oil change place takes longer and rarely checks my air filters apparently. These guys were nice, professional, and helpful. read more

Seemed to charge way too much. I took my gf there because her oil needed to be changed and Pete Moore wouldn't take in her car even after an appointment. This was out of desperation. The oil change ended up being about $90 after tax but just a simple oil change. When they put the sticker in the car instead of putting on the 5,000 miles for a new oil change they put 2,000 miles. This is a very shady practice that some people might not catch and go have an oil change at 2,000 rather than the 5,000 that the company rates their oil changes at. read more

I went to Take 5 Oil Change a couple weeks ago and they had the best service and workers there. They were extremely friendly and helpful when I asked questions about what I needed to get done on my Audi. 10/10 would go back, they also give great military discounts! The customer service was one of the best I have experienced. Vibes were elite! read more

Great customer service! So friendly and professional! They always do a thorough and efficient job and keep me informed of everything they're doing along the way. I always have a great experience! read more

I never write Yelp reviews, but I felt inclined to after getting my oil changed here. Zachary, (the shop manager) and crew are the epitome of quality customer service. Zach took the time to show me what my air filter looked like in order to show me that I shouldn't pay for a new one. His crew members made sure to show me the dip stick to verify that my oil was clean and full. Zach double-checked and asked me later on if they showed me my oil level just to make sure that that part of their checklist was complete. Their work is professional, deliberate, and methodical. I will 100% be going back for every oil change. MAKE SURE TO HONK WHEN YOU LEAVE! These men run an awesome shop! read more

These guys know what they're doing at this location!! Just a few young, sharp, considerate dudes who will get you in & out quickly with exceptional service. 10/10 read more

they upcharge their oil and lie to you about what your car needs and try to scam you, scammed me $200 for an oil change and some scam that took 10 minutes they said I needed that I ended up not needing. read more

John was super great but Doug will try to make you pay before even servicing your vehicle. I paid for something I didn't want and before the service was done. Wait to pay till the end. Doug thought I tried to pull one over on them. They gave me the discount I needed and that was super kind of them. Little does Doug know that I'm very successful and clear over 6 figures easily. I was willing to pay the difference and Doug actually accused me of trying to pull one over on them. I've never tried to rip a business off in my life and actually work for a company where I'm fully back ground checked. Doug, don't think people are trying to pull one over on you man. That's working and super unprofessional. John thanks for the service and help but I won't be back after being accused by Doug. Doug is the one who tried to pull one over on me. Doug all i can say is Jon is gonna need all the help he can with people like you working there. You're just going to drag him down. 3 star rating because Doug is sketch. If I was corporate I'd fire Doug!! He's crooked and if that location wants to be better and service the community they're better off without him. read more

Great customer service. Ashley was very professional and informative. There was a wait but totally understandable with the the issues of everyone being short staffed these days. Overall great experience and will def be back. read more

Although the wait time was a bit long but due to many cars waiting. Nonetheless I was attended by Shirletha and Kaylene for my oil change. They were very kind and offered me bottle of water as I waited. They both are professional with their work and super friendly. Overall they are professional at the job and did phenomenal work. read more

Marvin and Rasuan were amazing. Great guys and very friendly. Good price and great service.

We love coming to this Take 5! They are fast and professional! My husband discovered them a while back and they will continue to have our business for both our vehicles! read more

I've been to this Take 5 twice with my girlfriend's car and once with mine, all have been good experiences. The staff are always friendly and provide great customer service. They are always up front about how long the wait will be, services, pricing, etc. and offer bottles of water while you wait. Fair warning, they've been short staffed lately (as of 10 Sep 2021) so you may have to wait. That said, even being the 6th car in line yesterday I only waited ~30 mins and they got me in and out of the garage in about 10, so overall still very quick. They do offer a military discount which is a nice bonus, but I would still go to this location for their service. Would definitely recommend read more

Sat here 30 min while they played games with no time management skills .finally pulled in and you have 4 people under 1 hood and no acknowledgement to me at all now its another 5 min and they are still chatting and having an good time you need better workers .I will never be back read more

Took our car here to just get an oil change. These people ruined our plastic skid plates (broke them and tried to zip tie them back, ended up scraping on the tires), snapped the air tubes and broke the air filter box. They then tried to glue it back together without telling us about what happened. Maybe if the shop manager spent more time doing his job instead of trying to talk to my wife this wouldnt have happened. read more

Received excellent, fast yet competent service. Went to my usual oil change place and wait time was 2. Drove by this location, no wait. Was serviced immediately. No need to exit car. Small yet clean facility. The workers were really polite, offered water and very effecient. They had the basic oil change on sale for $25, but I went for the high mileage change which of course costed more but is what I usually get. They do offer military discount of oil services only. Service was completed within 10 minutes. I will definitely marked this as a top location to return to read more

I'll always come here! Very professional mechanics and prompt service. Fits my busy schedule and not a hassle at all.

Had to wait in line an hour to get an oil change. Not a good value. Too expensive . Wouldn't go back

Fast, friendly and had our filter surprisingly - most places don't have Audi filter in stock.

Service was fast and super friendly. Employee gave my boyfriend and I a water as soon as we pulled while we waited. I recommend them!

Been waiting a hour to get a " 5 min oil change " lol, 2 techs 3 bays, 10 cars waiting.... Hire some more people man read more

Take 5 Oil Change - Take 5 oil - Oil Change Stations Near Me - Pensacola, Florida

Sat here for 10 minutes whiteout starting the oil change while 3 employees screwed around. One on a cell phone. Two laughing and not working. I just left. This is not a fast place. Won't be back. read more

Brought in my husband's car for him while I was visiting to get his oil changed. The service was very fast and the 2 young men that worked on the car were very polite and helpful. They recommend an air filter change, but they were not pushy about it. They do offer a military discount! My only complaint is that they have you wait in the car (without AC because the car is off) while the oil is changed. They did give me a cold bottle of water upon arrival but it was just too hot! read more

I just spent an hour in this place getting my oil changed... I thought they were supposed to be fast lol... probably because they have 4 teenage girls working here that look like this is the first time they ever touched a tool... read more

After calling and asking if they had my oil. They said they didn't and tried to charge me double. What terrible service. This is all after waiting almost 20 minutes inside my car. read more

Worst service I've ever encountered! Workers "did not" attach cover plates underneath engine and transmission properly on my Ford F150! Bolts were either lost or were barely attached (lost 2 of 8)! Discovered when engine cover plate started dragging on the ground! Had to jack up truck to to tighten bolts and install new bolts that were only available at a Ford Dealer! Also, no effort was made to clean the following: 1. Greasy footprints were all over the front bumper of my truck! 2. Oil was smeared all over front area underneath the hood! read more

We arrived for an oil change at 7:02, we were done by 7:15. they greeted us with cold water bottles, were extremely friendly and helpful- informative about what was needed but not pushy like most oil change places that try to up sell you on everything wether you need it or not. We were very impressed with the service and will definitely be back! read more

Be prepared to wait forever. 2 techs for 3 bays. Over an hour now watching 4 cars getting their oil changed 1x1

Friendly, professional, quick, informative and not pushy. I've NEVER had an oil change experience this pleasant and easy. Loyal customer won! read more

I work out of my car and between that and the fact that I do not like to waste time, I had run out of time for my next oil change. I looked up Yelp and found Take 5 Oil Change close to home with great reviews and I immediately saw why. You pull up, someone directs you in. They jump in and, while one is changing the oil, another is explaining the different oil changes and discussing what is best for you and your car. My air filter was dirty so they showed it to me and told me exactly how much another one would cost. Get that, it was my choice if I wanted to change it today! Altogether, maybe 10 minutes at the most and I knew exactly what I would be paying, no surprises. Thank-you, Take 5! read more

Quick as advertised, i was in and out in literally 5 minutes. No attempts to upsell on fluids, filters, etc. staff was also extremely friendly, will be back read more