I called DeBroux Automotive to discuss a discrepancy before paying over $2,000 in scheduled…read morerepairs (transmission fluid and spark plugs). Matrix physically inspected the vehicle , and stated 2 belts need replacement while DeBroux said only one. As a single older woman with no family nearby and limited income, my truck's reliability is extremely important to me. The belts are my main concern -- without them working properly, my fear was the truck will soon become useless. I wanted assurance that after spending that much money, my truck would be reliable. When I politely raised this, the responses were snarky, sarcastic, (I think came from the owner himself) and rude. They said "look under the hood yourself" and "go to Kelly Hill". All customers, especially older women on fixed incomes, deserve basic respect and clear communication. Very disappointed. Rudeness and dismissive treatment from DeBroux hurt me deeply -- emotionally, physically, and spiritually. As an older single woman with limited support, being made to feel disrespected and like I had no right to ask for basic fairness or reliable service left me humiliated and drained, affecting my well-being and ability to show up fully for my patients and family. Since writing the above, I found a nice auto repair shop, with a very respectful owner, who told me "I didn't need to do any work now on it now". However, the other shop stated, when I"m ready (when the truck is giving me more problems), he would do the same work for 1/2 as much, saving me 1000 dollars. That is a 50% savings or a 100% savings since I need to do NOTHING now. This place is not as great as they think it is.

This review is based on our first experience with DeBroux which received good recommendations on…read moreYelp.com. Repair: replacement of knock sensor harness (which I supplied) and replacement of knock sensor. Cost: ($661) excluding harness. Shop personnel are very courteous and carefully explain what needs to be done and the costs involved. I used YouTube to review what the repair involved, and realized it was beyond my ability to desire to do the repair. The same car had the same repair before, and the bill was $164; at first I thought the $661 was pretty expensive; then I noted that the $164 repair cost was in 2018, so the higher cost could be a reflection of the increased cost of EVERYTHING since then. Would I take my car back for repair? Yes.

If you've ever had car trouble while traveling, then you know how stressful it can be. The flat…read morepart actually wasn't that stressful even though it happened 10 pm! But the next day... I was driving from Florida to Texas when my tire light suddenly came on. One of my tires had lost all its air, and I was only about 45 minutes from the hotel I'd booked as my overnight stop. While I was waiting on the tow truck, I googled tire shop and luckily found Fisher Tire & Service was super close. It was the first place I went in the morning. They inspected my tire and told me I'd definitely need a new one. Unfortunately, they didn't have my tire size in stock, so they sent me down the road to another shop. Walmart didn't have it either, and after calling multiple tire shops within a 5 mile radius of the area I was in, nobody had my size. I called Fisher back, and that's when everything turned around. They realized they had my tire in their warehouse, and the receptionist offered to go pick it up herself. I wouldn't venture to say she was enthusiastic about it but that level of customer service meant a lot considering I was stranded away from home. The older gentleman who installed my tire was a lifesaver. He was friendly, got everything taken care of quickly once the tire arrived, and had me back on the road. I don't think he realized I know a thing or two about my car when he started asking about the wheel lock. Better ask about me! Well... he can't, because I don't know not one damn body in Pensacola. This whole ordeal set me back several hours from what I'd planned that morning, but I'm thankful this shop was nearby. Maybe it was heavenly intervention that I picked a hotel close to Fisher to begin with. I'll never need them again cause who's driving that long ass route again but if you ever have car trouble in the Pensacola area, check them out.

there is a 36 month warranty on hub bearings from OReilly that Fishers used. It failed after 15…read moremonths. Fisher would not get another under warranty from OReilly they said their(Fishers) warranty is 12 months. had to pay $200 for a part that could have been free. Poor customer service. Then they charged more than quoted,

I had an issue with my 2008 Solara which was repaired in good time. When I didn't have an extra…read moredriver, Victor followed me back home so I easily got my car back. I've been an Express Oil Customer here in Pensacola and when I lived in Homewood AL and have always had good service.

I have been going to this service for 11 years, great service and friendly and like everything else…read moreprices go up.

This shop said it would be $600 to replace a single wheel bearing (the cost of labor was $400 on…read morethis piece) and an additional $500 to change the rear break pads and rotor. also they don't close at five. I attempted to pickup my car at 4:50 due to the pricing (and my only ride just got off work) and got told off saying they were closed. overall just go to a place that knows how to set up their times correctly.

Got every aspect of professional service. I personally expect to encounter the following traits…read morewhen I know I'm going to spend money. Honesty, knowledgeable, experienced polite staff, fair prices and above all clear concise communication. We agreed to having a large amount of work performed. Mark is a class act. His estimate was on the money. Before he started turning a wrench he verified with me what they actually found. We agreed to proceed with the repairs so the vehicle would be safe, dependable and a pleasure to operate. Do not pass this repair shop next time service is needed from a simple oil change to a complete and complex engine rebuild. Just bottom line. These are good people.

Not no but H"ll no! They wanted to Charge me 1800 bucks for…read morewhat my local Mechanic charged me $320. And that's with an oil change! Support your Mom and Pops and they'll support you! DNC Automotive, David and Crystal will not rip you off. Corporate will! Your welcome

I had just put brand-new wheels on my car at home, so I went to get an alignment and get my tires…read morebalanced. They could not do it the first day I went in because they did not have the right sockets, so I went home and came back the next morning. I dropped my car off in the morning and specifically asked them nicely to not scratch my wheels since they are all black and brand new then I left. They had called me to let me know they had finished working on my car. I picked my car up and when I got home I realized they had completely scratch the inside of the lug nut hole, I had called them back and told them about it and they asked me to come back to see what I meant, when I got there a lady came out to look at it and I commented that they should've taken better care of my wheels like I specifically asked since they were brand new not even a day old and that they did not even align my vehicle, the lady then started to become very rude, I had asked for their corporates number, the individual that had worked on my car and for her name. She refused to give me any information and told me that I can just leave the property. I spent about $225 for everything and only got my tires balanced. I do not recommend this establishment, it had been my first time going there but I will never go back.

Free waters and coffee for paying customers. Restrooms clean and in working order. Staff brought…read moreout and extra chair for me to sit in while I wait, that was very thoughtful and nice. Knocking a star off because there are cheaper options for an oil change for my car. A newer model (2024) and I paid around $100* for an oil and filter change (plus labor) at this location.

Brought my Nissan Sentra with CVT transmission issues here for a full diagnostic. I clearly put in…read morewriting that I wanted both ECM & TCM codes read and transmission fluid pressure sensor data pulled. Instead, I was charged $125 for what felt like a basic OBD scan (same P0846 code I had already gotten for free at O'Reilly Auto Parts). I called for an update and the call was disconnected, would not be shocked if they hung up on me since I was very firm on the he call. They had told me they would call me back, but never did. No way should they have needed to keep my car overnight; I dropped it off in the morning and was told I'd get an estimate later that day, yet I only got the same vague "you need a new transmission" answer the next day. They quoted $4k-$6k for a replacement CVT without providing the live data, freeze-frame data, or proof I requested. I was shown a jar of dark fluid with metal debris, but there was no confirmation it was from my car. Overall, I left feeling underwhelmed to put it mildly. This was more about selling a transmission replacement than giving me the thorough CVT diagnostic I paid for. I would not recommend this shop.

Very good at communication. The work is always done correctly very reasonable pricing.read more

It is comforting knowing that we have an auto repair business here in Navarre that is managed by…read morepeople who are honest and excellent professionals. I was able to bring my car in the same morning I call them to have the shocks checked for a noise. William called me a few hours later to give me the status and at the end of the day I picked up the car. They gave me an honest assessment of the problem and saved me a ton of money. Their labor cost is reasonable and their shop location super convenient. Thank you guys!

Great experience! They were respectful, informative, and resolved my issue in a timely manner…read more After researching the electrical issues I was having I was expecting to spend over a thousand if not thousands of dollars and they got all my issues resolved for $600! I will definitely be taking my vehicle back to them should another issue arise!

My car broke down Thursday night in the UWF Commons Parking Lot and the next morning, the tow truck…read morecame and brought my car to Dennis Auto Repair and the mechanics were able to get my car fixed over the weekend very quickly. Today, I went to go pick up my car from the shop and because of how awesome the service was, I couldn't have left with a bigger smile than shown in the pic I attached. Definitely go to Dennis Auto Repair if your car needs fixed and you're in Pensacola.