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    Take 5 Oil Change

    1.3 (3 reviews)
    Closed 7:00 am - 8:00 pm
    Updated 2 months ago

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    Renz Motorworks

    Renz Motorworks

    (3 reviews)

    WARNING!!!! Do NOT USE THIS MAN!!!!…read more Lorenz came to my home and told me I had a simple oil leak and towed my car to the "shop" on a Friday. We had some bad weather and he stated that they needed until Wednesday to complete the job. I paid him $40 for diagnostics and then $150 for the tow. Then sent $550 for parts. I also got a rental for 5 days through budget rent a car which cost me 500$ Wednesday came and it wasn't done. He said it would be done Thursday. I got the rental another day. Another $68 and $15 extension fee. Friday came and he said it's still not done. So after a week I have paid over 1k and it's not done. He promised it would be done the following Tuesday by 8pm. I returned rental that morning. At 9pm when he didn't show up he texted that he was done but there was still an oil leak. WHAT!!!!! He said he had parts and needed until Monday. Monday morning I asked him if it was going to be completed as promised and he said no. He needed til Wednesday. So 13 days he has had my car and it's in the same condition. I just had enough and sent a tow truck to their shop to get my car. When tow truck arrived it was at someone's house. They told me it was a mechanic shop. It's a random house on a sketchy neighborhood and my car sitting in front untouched with snow covering it still. He misled me as he had a shop. He just paid google bc he was the first to pop up. I trusted him and he lied several times. I am now at a mechanic shop hats legit and have had to get ANOTHER rental car for the week. This guy has lied and set me back almost 1500 and my car is in the same condition as it was 13 days ago. Do not trust him

    Great. These guys are wonderful. They came to my house and fixed my car that I had already paid…read moreover one thousand dollars to another place. I can't. They were nice and answered all my questions. Any service my car needs in the future will be taken care of by Reno motor work.

    Midas

    Midas

    (22 reviews)

    Took my car in for an oil change and they discovered that I had a broken valve gasket. Worse thing…read moreis the quote for a repair was $1,400!!!! Based on experience, this is at most a $500 repair. Will not return.

    I had a very disappointing experience with this Midas location…read more I brought in my 2021 Mercedes-Benz Sprinter because there were damaged wires and harness wiring underneath the vehicle. Before bringing it to Midas, I already knew the wiring was damaged, and I had temporarily connected some of the wires myself just for testing. I never considered that a permanent repair. That is exactly why I brought the van to a professional shop and paid them to repair the wiring properly. Before they started the work, I asked them many times about how the wiring would be repaired, especially the wiring related to the ABS/wheel speed sensor harness. I specifically asked about the connectors and whether the wiring needed the proper connectors instead of simply being connected together. Each time, I was assured that they knew what they were doing and that it would be repaired correctly. I waited more than two weeks for the work to be completed. In the end, I was charged $750.97, including $660 in labor for "REPAIR ELECTRICAL WIRING." When I picked up the van and started it, I noticed that the same warning lights and errors were still showing on the dashboard, including the ABS-related warnings. I questioned them about it again, and they told me the wiring had been repaired correctly. They then suggested that the ABS/wheel speed sensor itself might need to be replaced. To be clear, my complaint is not that Midas did not replace the ABS sensor. My complaint is about the wiring repair that I paid them to perform. What was especially frustrating was seeing that the same temporary wiring/connections that were already there when I brought the van in had essentially been wrapped and secured. I brought the van to a professional shop and paid over $750 because I expected a proper professional wiring repair, not for my temporary test connections to simply be secured and returned to me. About one hour after picking up the van from Midas, I drove it directly to a Mercedes-Benz dealership to have their technicians inspect it. Mercedes-Benz inspected the vehicle that same day, and I received their paperwork the following day. Their written inspection states: "Main body harness and wheel speed sensor harness is cut and not repaired properly." This is important because I did not drive the vehicle around for days or weeks after leaving Midas. Approximately one hour after picking it up, I took it directly to Mercedes-Benz, and they inspected it that same day. I asked Midas many times, both before and after the repair, whether the wiring was being repaired correctly, and I was repeatedly assured that it was. After waiting more than two weeks and paying $750.97, Mercedes-Benz inspected the vehicle almost immediately afterward and documented that the harness was "not repaired properly." I have the Midas invoice showing what I paid for the electrical wiring repair, as well as the Mercedes-Benz documentation showing the results of their inspection immediately afterward. Based on my personal experience, I am extremely dissatisfied with the quality of the work I received for the amount I paid, and I cannot recommend this Midas location.

    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    (25 reviews)

    On June 25, 2026, I brought my vehicle to Valvoline for what I expected to be a routine oil change…read more At the time of service, my vehicle was not experiencing any transmission issues. I was not seeking transmission repairs, nor was I reporting any concerns with my transmission. My vehicle was operating normally. During this visit, Valvoline employees recommended an automatic transmission fluid replacement, commonly referred to as a transmission flush. I trusted the recommendation of their technicians because I believed they were providing professional advice based on what was best for my vehicle. I agreed to the service because I relied on Valvoline's expertise and expected that any recommended maintenance would be appropriate and safe. Had Valvoline informed me that this service was not recommended for my vehicle, that my vehicle's mileage made it a potential risk, or that the service could result in transmission issues, I would have declined. Valvoline had all the information needed to make that determination before performing the service, including the vehicle's mileage. Less than three weeks after Valvoline performed the transmission flush, my vehicle began experiencing serious transmission problems that it had never experienced before. Prior to this service, I had no transmission concerns. The timing of these issues immediately following a service recommended and performed by Valvoline is extremely concerning. This vehicle is my only means of transportation. I have always maintained my vehicle responsibly and taken steps to keep it reliable. Instead of receiving a routine maintenance service that helped protect my vehicle, I am now left dealing with a major mechanical issue, stress, inconvenience, and the possibility of significant repair costs. When I returned to the Valvoline location to report the problem, I expected the company to stand behind the service it recommended and performed. Instead, I was told they could not assist me. I filed a claim with Valvoline Corporate, and my vehicle was sent to Bigger Automotive for diagnostic testing as part of the review process. Despite the investigation, Valvoline has continued to deny responsibility and claim that the issues existed before their service. However, I have been advised that the transmission flush should not have been performed on my vehicle under the circumstances. Additionally, the new manager at the Valvoline location stated that he personally would not have performed this service on my vehicle. This raises serious concerns about why the service was recommended and sold to me in the first place. If Valvoline's own management believes the service should not have been performed, then Valvoline should accept responsibility for the fact that I relied on their recommendation as a customer. A consumer should not be expected to know that a service recommended by automotive professionals may not be appropriate. That responsibility belongs with the company and its trained employees. I was also offered a free oil change as a resolution. This is completely unacceptable considering the circumstances. A free oil change does not address the transmission problems that developed after Valvoline's recommended service, nor does it compensate me for the financial burden, loss of reliable transportation, and stress this situation has caused. Valvoline has also attempted to shift responsibility by focusing on the mileage of my vehicle. This is not a valid excuse. Valvoline knew the mileage before recommending and performing the transmission flush. If they believed the mileage made the service inappropriate, then they had a professional responsibility to tell me that before performing the service. They cannot recommend and charge for a service and then use the same information they already had available as a reason to deny responsibility afterward. I have also repeatedly been told that the location is now under new management. While I understand that management changes happen, that has nothing to do with my situation. I was not dealing with the new management when the service was recommended and performed. A change in management does not erase the responsibility of the business or remove the company's obligation to address a customer complaint fairly. At this point, I believe Valvoline has failed to demonstrate accountability, integrity, and good faith in resolving this matter. I trusted Valvoline's recommendation, paid for the service they advised me to receive, and now I am left with a vehicle experiencing transmission problems shortly afterward. The company should be responsible for the

    Very good service here. Excellent experience, the work was done extremely fast the weight was very…read moreminimal. The staff was excellent, friendly, experienced, and not very pushy with the sales. I was in and out in about 15 minutes and under $100. Would recommend to anyone

    Take 5 Oil Change - oilchange - Updated September 2026

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