They lie. It's that simple. Don't send your young drivers there for car inspections. They will take…read moreadvantage of ignorance and naivete and show no remorse when caught in the act. We have the photos to prove it should this review be challenged.

Went in on Saturday for an inspection and asked if they could also do an oil change. Said yes,…read moreestimated a price. Finished with my car & came back to the counter. Said "$12" I looked at him and he then said "oh! $53.." I said - they DID do the oil change, correct? He said YES. then I got in my car after paying and did Not see an oil change sticker. So went back inside and asked again. He said yes and filled out a sticker. I kept thinking he was lying to me. So asked a friend how I make sure they did the oil change. She said check the oil. If dirty/dark colored they did Not. It was dirty! I called them and at first acted denial then called me back and said it was a mis-communication w his tech guys. I said I just want a refund. He said no! They don't do refunds! Said he'd comp the next 2 oil changes (like I'm ever going back there!) it was obvious they took advantage of a female by herself! So I had to wait til Monday to call and speak to a manager. Manager said he'd have to call "higher-ups" to approve a refund!? Wtf. So Monday night he calls & says "ok management approved a refund and you have to come back in the store to get cash". Ridiculous and very unprofessional. And wasted so much of my time!! I truly believe he lied when he knew they did not change my oil. I'll never go back there and I would highly recommend you don't go there!!

These guys are awesome! They are the best in town if you have a classic car that need engine work…read moredone.

Never use them I paid $50/ for a complete tune up, afterwards car still didn't run correct. Found…read moreout few weeks later, it was my pcv value. Which I was also told that checking that is part of a tune up. So not sure why they didn't do what I paid them for, so I called to ask them why they didn't do the job right. And Norm, I believe is the owner, just hangs up on me! That's real good business isn't it? So that told me they knew it was bad and just took my money and didn't fix anything!

Was in for tire service and they were able to get everything fixed on my tire really quick and…read moreefficient

This is a great company! I have had my cars serviced there regularly over a 10 year period. I…read morerecommend it without reservation

Great service, very friendly and reasonably priced. Will go back to them again for future work.read more

From the owner: Crown Auto Sales and Service in Springfield, MO, established in 2016, is your trusted destination…read morefor auto repair, maintenance, and quality used cars. Our ASE-certified technicians specialize in brakes, oil changes, diagnostics, engine, transmission, suspension, and electrical systems for both domestic and foreign vehicles. We stand behind every repair with warranty coverage and transparent pricing. To make auto care affordable, we partner with Snap Finance and EasyPay for flexible payment options. At Crown Auto, we're committed to honest service, quality workmanship, and exceptional customer care -- your journey is our priority!

5 Star service across the board . 100% honest and the labor…read morecost was fair . Great communication from the service technician from beginning to end .

Scheduled oil change at 3pm. Got there. It's busy. They said it would take less than an hour. Ok…read more They came to take my car back at 3:30. Brought my cabin filter to me 25 minutes later, told me it was "gross" with multiple other customers around me. It's been an hour and I'm still waiting for my car and so are 4 other women who were here when I got here.

I am very protective of my new 2022 Subaru and these guys are AMAZING! They work on a lot of big…read moretrucks etc but they do a fantastic job with the "little guys". Keith (at the front desk) is super nice and has wonderful customer service. Anthony in the shop knows what he is doing, shoutout to him . Highly recommended!

They said leave a review so I did just saw the sign passing by never went in but y'all should go…read morehere to get your tires