A satisfactory experience with Emily's Garage! I called to…read morebook an appointment over the phone as I also had some questions on pricing and time. Customer service with the front and with the rest of the staff was professional, quick, and very thorough. An oil change with tire rotation and multi-inspection roughly took about 45mins. I can tell this place is really down to earth with good intentions to help with your car maintenance.

Always dread finding a mechanic shop, glad I found them. I had my drivers side window fail and…read morewasn't looking forward to getting it repaired. They got me in quickly with a fair quote. They got the work done the same day and even cleaned up some of the mess I made with my quick repair. I would totally trust this shop if I need them in the future

Sat in line for an hour when their app said wait was 0-10mins. In that entire time period they only…read morecompleted servicing 1 car. After they had us playing musical cars because a vehicle in bay 1 was supposedly "taking longer" and now I had 2 cars in front of me. I just left. Had me thinking they maybe messed something up on the 1 car that had them "stumped". The entire point of using a place like this is for a quick reliable service. All the other locations I've been too for the last 7 years my oil changes only take 15 minutes max per car. And it's not like they were understaffed. I believe I counted six guys walking around in this facility. Should've went to the one over off of Meridian instead in Graham

Service requested: oil change…read more Quality: service is great we were greeted with smiles and knowledgeable people. Value: we got a full synthetic it's a little cheaper than going to the dealership.

Tiffany? AMAZING!…read moreShe's my favorite worker there praise her for her hard work! She works really hard to give customers the satisfaction they need! I'm a regular customer there and every time Tiffany sees me, she treats me very great & is overall really EXTREMELY HELPFUL AND SWEET!

I took my 2014 Toyota Camry to get an oil change on 4/11/26. Guess what? They forgot to put oil in…read morethe car. My car's internals are damaged. My car is a now a ticking time bomb thanks to the wonderful team at Jiffy Lube. Thanks for draining my oil and not replenishing it with oil that I paid for. Sadly, I didn't think to check the oil before hand because I trusted that the oil change was done properly- I thought my issue was a belt. Turns my belts are perfect but my motor is jacked. If I could give NO STARS, I would. Don't go here. They will destroy your vehicle.

Took them 5 times to NOT repair my exhaust and charge for a tune-up that fixed nothing. Then…read moretransmission broke while my car was at the shop. Bucky's Corp. manager declined to make things right and now I'm pursuing other options.

came in because a different shock didn't install my new coil springs in properly on one side as it…read morewas sitting at an angle and hitting the lower control arm, paid over 300$ to have them take it apart, say everything was installed properly and put it back together. went to a more competent shop in sumner and paid just over 100$ for them to say the top of the coil wasn't seated properly, easy fix. these guys don't care

I've been in a couple of times and always leave with a smile on my face. These people are honest to…read morethe point and always do great work. Never over charge. If you are looking for a new mechanic this is your place.

The check engine light came on for our 2011 Hyundai Santa Fe. Called the shop and Jeremy the…read moremanager was able to look at the car the same day and diagnose the issue. The service was fast and customer service was very good. Would recommend going to this location if you need fast service done.

Always informative and accommodating to a busy schedule, great customer service and quality…read moreautomotive work.

Had them change a hose that was leaking for the power steering. A day later had to go back because…read moreit was out of power steering fluid. They said they thought the hose they just replaced may have leaked......we told them we were leaving for a road trip the next day, and the owners son said if anything at all happens let us know right away....the next day left for a trip to Montana from WA, the power steering unit went out because there was so much fluid still leaking out of it...and because the alternator was right underneith, it had to be replaced because the leaking fluid made it burn up. Called them, the owners son answered, couldn't believe what had happened and said his father would call us back, he was so sorry. I NEVER got called back from these guys...DO NOT TAKE YOUR CAR HERE FOR REPAIR.

This place is legitimately a life saver!…read more I was on an emergency hunt for a new car and wanted to get a pre purchase inspection before purchasing a used vehicle. Being that it was Sunday on Veterans Day weekend, not a lot of mechanics were open- but this location was. I called to check if they offer PPIs and Shawn answered and confirmed that they do. Even better, it was free (whereas all other competitors were charging $140 to $200). After an expensive weekend of car issues, just saving this money was another huge relief. I was able to drive the car up without an appointment, and Shawn and his coworker were so friendly and thorough. They went above and beyond and found everything wrong with the used car (there's always something) and even compiled a formal list of issues for me. Without their help, I wouldn't be able to make the informed purchase that I did and even negotiate for covered repairs on the vehicle I wanted to purchase. I'm so thankful for the amazing and knowledgeable mechanics here!

A huge shout-out to Ish, Steven and Jason for their help over the weekend! We called on Saturday to…read morecheck to see if they do pre-purchase vehicle inspections and they do! We ended up bringing 3 different cars to them. It was an exhausting two days at the dealership! Their team was integral in helping us make the best and safest decision for our family. We will absolutely be back to service our vehicles there because I know that the customer service is there!

don't waste your time or money…read more Took truck in for an alignment and when it came out one of my tires was bent inward when I brought this up they said it's normal and safe to drive. Got a second opinion and the upper control arm was missing bolts and damaged. Just this month took a separate car in to have a grinding sound and smaller repairs addressed. Grinding sound still present after I was reassured that it was.

Appointment at 12, showed up at 11: 55 Car sat in lot 20 minutes, finally asked surly "manager"…read morewhat's happening" Asnwered:" We had to fix that truck" 30 minutes later, they started to drain old oil. One hour and 20 minutes, total time to get bill,,,Pardon me...no bill, said they will send it via e mail ??? Found statement I had declined engine air and cabin filter..Wrong...never mentioned. While there , another customer told me he was there for third time to repair axle seal.. Now antennae is up... I checked oil and BINGO...a quart low, barely registered on dip stick Take it back? No way, I'll take care of it myself Would not trust these people to wash my windshield

I always thought that owning a Lexus meant i had to take it to a dealership for service. Silly me…read more This was so much cheaper, faster & the customer service was fantastic.

The Valvoline auto change places are all different... Depending on which one you go to for service…read morethis one I've never had a problem with they're always prompt and very nice and informative... They do ask you for upgrades but that's their business $ ..... no pressure sales. This place is convenient for In-N-Out service to keep your car running well.