1. They put synthetic oil in my teenage daughter's car without asking her…read more 2. The put a reminder sticker on that tells her to change the oil in 3000 miles, even though the manufacturer recommended interval is 10,000 miles. If I hadn't caught this, she would have paid for an expensive oil change seven thousand miles before it was needed. 3. They did not give her any receipt or paperwork whatsoever.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Gloucester.

Marquise and EJ are really helpful. Nice guys treat women respectfully check them out. They'll…read moretreat you wonderful.

Kenny was a great service men, the personality was there and the service was quick. The price was…read morevery affordable and the oil change didn't take long at all.

Im due for another oil change. This is my favorite place on Frederick Blvd. The pro's here are…read moreawesome and very nice I recommend them highly!

Great visit at the Portsmouth location. Service was quick and very reasonable. I changed my oil and…read morecabin filter. They topped off my fluids, offered me water, and were extremely kind.

I took my 1985 F150 here because the exhaust was unsafe, and the fuel gauge was not reading. they…read morere-fabricated and considered the exhaust so it is now safe. the staff is nice and they provided an uber to and from the shop because I didn't have a ride.

Finding a good and trustworthy auto shop is always tricky. After doing some research, I took my…read morecar here and was thankful for such a quick appointment. Making an appointment was fast and easy and customer service was great up to this point. So far so good. I made my appointment for 8am for a diagnostic and was told i could expect to hear something back around noon. After not hearing anything, I called close to 1pm and was told my car was next for service. When 4pm came around and I didn't hear anything I called again only to find out my car still wasn't looked at. At this point I was told to expect my car to be kept overnight but only because I asked about it. I was pretty frustrated considering I had an early appointment, all I needed was a diagnostic and for the simple fact I had to call for all updates not to mention having to now coordinate a ride home. I called again first thing in the morning and was then told I would have answers around 9. I was convinced then that my car wasn't looked at, at all the day prior. I did get a call shortly after 9 and I was apologized to and did get the answers I needed on my car. When I picked up my car, they were super apologetic and assured me this was not the normal way they conducted business. Because of the inconvenience, I was not charged for the diagnostic. While I was thankful, I was really disappointed with my whole experience. I understand things happen but good communication makes all the difference. Maybe my case was really just a one off, but this trip made me want to take my business elsewhere.

Not the best car wash I've been to. Could have probably went to a different one who would have…read morecleaned my car better. I was just near this one and thought I'd give it a try. Prices aren't awful, but you get what you pay for.

I've been to the this car wash on number of occasions. The quality of the service depends on who…read moreyou get working on it. Once in awhile they do an excellent job. But most of the time it's so so. I typically have to walk around my vehicle and point out very obvious things that they missed. Invariably when I leave I'm still not happy. With their intermediate Car Wash being $30 I can't say it's a particularly good value for the money.

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.