Never responded or answered the phone. Tried multiple times. Not sure if they're still in business.read more

Horrible. The address they have is Panorama City and they…read moreactually are in Glendale. When I called them they were rude and unsupportiv.

First, what an amazing place due to its long history as a professional business supplier to all of…read moreLos Angeles! They are known for personalized plaques, awards, gifts and the like. I really enjoy just strolling through this location to view the history displayed on their walls, tables, glass cases & more. But, most of all, I really enjoyed talking to Etty! What an amazing, vibrant & beautiful lady. Here's hoping this family business continues on for many, many more generations!

Amazing!!! Thank you Etty for much!!! What a great customer service and the order was done so fast!!read more

I've had this idea that I've been wanting to do for months. I contacted a few people on Etsy. I…read morewanted to support small businesses at these crazy times. No one would respond back to me. I wanted 9 charcuterie boards made with my grandmas apple pie recipe on it, to give to family members for Christmas. I finally found my own wood boards that I loved. Now I needed someone to do the wood burning into the charcuterie board. That's when I found Denis. He always answered me back very promptly. He took his time and helped me create the exact look I was envisioning. I am very detail oriented and Denis was very patient with me making sure it was perfect. The boards turned out amazing!! He got them done for me very promptly just in time for Christmas. I can't wait to give these gifts.

This place is amazingly helpful and resourceful. I had a project that required there help with…read morelaser etching engraving and they nailed it spot on to what i was visualizing. Denise and Natasha have great communicating skills that help determine the end product. Im strongly satisfied with the work they did for me and would definitely recommend them 100% and will be using the service they provide again soon in the near future. Thank you LASER PRO LA for being part of this project.

The facts: I had 5 items of anodized aluminum (approx…read more1.22"x1.62") that I wanted laser engraved (ablated, technically). Jon provided a quote and turnaround time via email within 24hrs of me inquiring. I dropped off my items on Friday, and they shipped them back to me the following Monday and I received them Tuesday. --- The good: Out of the 6 places I inquired with, Jon was the only one to provide an itemized quote ($8.95/item x 5 + $20 setup charge = $64.75) and a reasonable turnaround time (1-2 business days). The team even provided a layout for me to approve of the placement that closely matched how I designed it, to which I approved. The engraving marks themselves were crisp and clean. --- The bad: The items were offset left ~1mm and immediately noticeable upon receipt. I reply to the layout approval email to ask if being ~1mm set left was within tolerance and if there was anything I could have done to insure better alignment. The team did not respond to my email for over 24hrs. Potentially being lost in email threads, I added "quality/alignment question" into a follow up and this is the email thread: Jon: "We do not work with mm or cm. Our machines are not set up like that. So, outside items have a risk of possibly being off such a small fraction of an inch (0.0393701)." Me: "Noted. It would have been helpful to know the tolerances ahead of time to manage the expectations and design. I'm new to laser engraving and would appreciate advice on how I would be able to get more accurate alignments? Would additional templating help? I want to have more of this work done, potentially and want to make sure things are set up for better success on both our ends." Jon: "Hey Ellis, 1mm is such a small amount; all laser jobs could be at risk of that. It would not matter how the art is setup." --- Opinion: I wish I would have been informed of the tolerance they were comfortable in providing so I could determine if I approved of that. From what I gathered about laser engraving, getting a design aligned and centered on a rectangular item seems with reason. And, their layout led me to expect that's what they were going to deliver. Attached are photos of their layout I approved and what I got. I'll leave it to you, Yelpers and visitors, if you feel this is accurate enough for your purposes. As for me, I'll be exploring other services that can at least inform me of tolerances ahead of time and/or assure me of more accurate results.

I highly recommend Anderson Trophies! I needed a basketball trophy on a very short turnaround, and…read morethey came through when I needed it most. They were reliable, professional, and had great communication throughout the entire process. They made sure everything was taken care of quickly without sacrificing the quality of the trophy.

Amazing service! Even better than LOLA!…read more This is a small family owned business. Outside, the business looks like a 15anera store but it is not. Once you get close, there is a neighboring beauty salon. Laser Sharp has their own office space next door. (It is the white door with laser cut design) The SERVICE IS AMAZING! This business can do sooooo much! Teresa and Al's email response is quick and friendly. They are really good at explaining what art files they need from you. The price is great too. You can compare, but as a graphic design student, I can tell you that Laser Sharp has industry quality!

You need a great engraving job done fast and accurately?!?! Go here FIRST!!!! Highly, highly,…read morehighly recommend! Teresa was responsive to my yelp request for an engraving job quote, was able to work on acrylic, and gave a reasonable price and FAST same day turn around. She made time for my small, but meaningful engraving job for my team at work, helped me pick out fonts that enhanced the job, and I can't wait to give there engraved performance awards to my staff! The shop is not far from downtown LA (DTLA) where I work (15-20 min drive) so that I could drop off the job at lunch. There was plenty of street parking and the shop is right in a small building next to a beauty shop and close to the 76 station on the corner. What's great about this place is also the atmosphere... you walk into the shop and see displays of creative, artistic wood cutting, paper cutting, laser cutting jobs ranging from complex 3-D models to beautifully adorned signs. Immediately you get the sense they can do anything and the only limit is your imagination! The shop is clean, smells inviting, and is like stepping into a design dream world just off this busy street. The photos of Teresa's other passion - landscape design - adorn the walls. Gorgeous. Plus, she was pleasant, helpful and finished my job early! At the end of the day, she and her husband and co-owner Al (the architect) were there waiting for me. They had my job beautifully displayed for my inspection, and I fell in love. Teresa and Al are the type of business owners you want to work with over and over. Their warmth and genuine pride in their work exudes from their heart. You feel like someone in your family just went the extra step to make sure you are pleased with your requested work, job or project and on time! I know I'm not alone. They were on their way to see a customer's building at CSULA because of the sense of connection created from the model they designed for the customer in the process. I can't say enough good things about this company. I called or wrote back and forth with at least 5 other businesses in the area before choosing them just based on their customer service in our interactions. I'm so happy I did. When I give my hard working staff their 2016 performance awards on Monday, I'm going to feel like Teresa and Al are there with me to say thank you for a job well done. Again--- Highly, highly, highly recommend!

Let me start off by saying this is one the best trophy' stores I ever worked with, The customer…read moreservice was beyond my expectations, Specially a gentleman Named Avi, is very professional & made sure we were taken care of . he helped me get my medals for my 7yrs old basketball team in very short time & they turned out amazing ! Very thankful to have done business with you & im looking forward to my next visit , I really appreciate the time you took to help us get what we needed & the communication was perfect ! I recommend everyone to please support & place your orders ! ( Ask for Avi ) he's the man !!

My wife discovered this business last year, after rude treatment and ridiculous pricing at one of…read moreour local Santa Clarita establishments. Well worth driving all the way to Northridge whenever there is a need for honors to be presented at our church. The owner goes the extra mile to get things just right and to meet your deadline. Even staying late knowing that we were coming from Santa Clarita to pickup the completed orders. The shop interior is quite cluttered and extremely narrow, but his warm customer service makes for the most important impression. He aims to get things just right for the customer. Huge parking lot serving several other adjoining businesses too.

The poorest communication I have ever received from a business. Basically stole my items that I…read moreleft to be engraved. Promised a two day turnaround. It's been a month and he still has my items. Be warned: Do not use!

Dropped off a trophy to be engraved and Jimmy said it would be a few days. One month later, after…read morenumerous attempts to contact him and him saying it would be done "tomorrow" numerous times, I finally had to just go pick it up unfinished and have someone else do the work.

We got to work with Callari Engravers at a wedding that we planned and they were so professional!…read moreThe quality of their work was also incredible and the guests absolutely LOVED them! They arrived on-time, ready to go and was extremely considerate. I really hope our team gets to work with them again, as they made everything so easy and enjoyable for both the vendors AND the guests :)

I truly had one of the most pleasurable experiences when working with Carrari as a vendor for my…read moredaughter's engagement party. They always replied in a timely manner, very professional and had great attention to detail. They even came early to the party to do some special engraving that I wanted on the base of each wine glass displaying the couples initials and date of our event. Callari went over and above regarding customer service. The engraved wine glasses was a huge hit as the party favor and our guests enjoyed talking to Joseph and Theresa as the placed their orders. Delightful people. I highly recommend their services for any special event!!!

I called and they were able to accommodate a same-day engraving, even during the busy holiday…read moreseason. When I went in, the service was very professional--they took the time to help me choose the perfect font and size for my engraving. The glasses turned out absolutely perfectly engraved, and I couldn't be happier with the result. I would highly recommend this place.

we needed engraving on a bottle for a friends wedding & loved it!! super quick response! beautiful…read morejob! would definitely recommend!

Couldn't recommend Artist Laser enough-- Trent really saved the day. I needed 13 Yeti mugs engraved…read morefor my moms 60th birthday, and they got it done on a tight timeline with an incredibly fair price. In fact the price was half what other Yelp business quoted. Quality and service were A+-- i'm trying to find an excuse to use them again, the cups were such a hit on our trip (just see for yourself). Perfect example of a business going above and beyond; I am extremely grateful.

Nice people but ruined my wedding gifts for my groomsmen. I sent sample artwork and was told that…read moreit would be no problem to do the engraving I was looking for. I then sent all art files for the engraving before dropping off the knives. I was told again, at the time of drop off, that my request wouldn't be a problem. After a couple of days, i received a photo of what was done. One was done with the sample art I had sent which was not part of the actual request, and another was ruined entirely because a different method of engraving was used. So far 2 knives were ruined and unusable. It's as if they were "figuring it out" rather than just be honest about their capabilities. They told me to come back with new knives so they can redo them. No thanks.