Tenishia was an amazing help in a difficult situation! My father's phone was stolen the other day…read moreand she helped us set up a whole new one with an amazing deal that was going on. Made an awful situation into a pleasant experience at Verizon!

I switched from T-Mobile . Saving money and upgrades can't beat it. The store reps were awesomeread more

I was in dire need of a charging block while at Smokey Joes across the street. "Mukhammat" was on…read moreduty and helped me make my purchase. Thank you.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I was going to get a new phone screen as mine was broken. After speaking with the owner, I decided…read moreto buy a new phone. The store employee not only activated my new phone, he also helped me move aps and information from my old phone to my new unit. I was very happy with the overall professionalism of everyone here. I would highly recommend them to anyone in need of a new phone.

From the owner: We are a diverse , and unique Cell Phone retailer, that specializes in "No contract plans" We are…read moreAuthorized by the Most Popular Companies in the Nation. MetroPCS, Boost Mobile, Simple Mobile, Page Plus, H2O Wireless, just to mention a few. We also carry an extensive, quality line of accessories. We can Help with minor repairs. Pay your Cell Phone Bill here with us as well, all payments are "RTR" Real time replenishments, which simply means your payment is posted right away. What can we say about experience, knowledge, and customer service? Simply, you be the Judge. See you soon!!

Unusual location as he inside a INDIAN Grocery Store....in a small "room" off too far…read moreleft.......... My Pixel 7 Phone (at least 5 years old) had a 1st time problem as lint, tiny debris got into the charging port, so as I couldnt plug in my "C" cord.......... My charging port was cleaned in 10 minutes while I waited , at a fee of $40.00....... I have no other experience with "PIW" but recommend him .......

Excellent, knowledgeable service. Fair pricing, fast diagnostics and repairs…read more Will return as needed. Well worth the drive.

Outstanding customer service, and a great repair for the fraction of what Apple wanted. A great…read moredowntown business that I'm happy to support!!

This will be the second time I have used this service. Both times we have left 100% satisfied. The…read morefirst time was a screen replacement on an older iPhone. There were no issues, no setbacks, just solutions. This was for my teenager, so it was appreciated to have been talked through each step of the way. The second time just the same amount of professionalism, great quality, amazing turnaround time, and detail. This was on a 16 Pro Max and it works like a brand new phone! Thank you, so much for taking care of our devices and not talking over us or acting like we are the uneducated IT techs that we are. lol We will definitely be back again if something else happens. Convenient location, easy parking great service fairly priced.

He repaired my Dji mini 5 pro and it only took a week or so. He was professional and the drop off…read morewas pretty straight forward. I would definitely bring my electronics to Gadget Genie again.

Joe is a professional in his line of work. He delivers efficient and quality results. He is our…read morego-to for gadgets.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

I recently had a Starlink system installed, and I have to say the overall experience was smooth…read moreand impressive. The process was surprisingly straightforward. The installers Chris and Nick did a pre inspection to determine the best placement of the satellite system, provided a detailed estimate the next day and were able to schedule the installation the next week. Chris and Nick arrived on time and both were very knowledgeable about the equipment. They walked me through the entire process, making sure I understood how the Starlink worked and what to expect from the service. I would trust their expertise with any computer work I would need in the future.

Good communication. My cousin came here to fix his problem with his console overheating. they did…read morea good job no more problems with his console overheating

Edit: HARASSMENT! (With PROOF) This business is harassing me on social media because of my 1 star…read morereview! I attached a SCREEN RECORDING and screenshots for proof! This happened just hours after I posted the negative reviews on google and yelp. Account harassing me: IG username: marleneespacio Only following ONE PERSON... phone factory! Commenting heinous and disturbing messages under my IG photos! SCREEN GLITCH PROOF ATTACHED. Pay very close attention to the screen recordings. I slowed them wayyyy down so you can see how when I press a letter (which becomes dark upon pressing), and what pops up in the text box doesn't always match. What you press on my screen does not register and acts like you pressed somewhere else entirely, or duplicates your action. I also screen recorded the capcut editing app unable to function and scroll, rather spastically twitches and becomes unresponsive to my touch. These are just examples of what I'm experiencing with my phone screen as a whole. Original Review: Dishonest, scammer business. I had a terrible experience here. I came in with a cracked iPhone screen and was offered a $150 aftermarket screen replacement. After the replacement, the phone screen seemed to work fine initially, but later that afternoon my phone started glitching--bright fuzzy screen flashes, lagging, texting and scrolling issues and unresponsive apps. It became nearly unusable off and on. My entire life and career is in my phone, being that I'm a content creator and commercial realtor. It has made my work extremely difficult and frustrating. I purchased on a Saturday, Sunday they were closed, and I called them Monday to address the issue. Phone Factory acted angry and defensive with me (and even YELLED), like I have an ulterior motive and am causing them problems although I benefit NOTHING from returning a defective phone screen?? I still have to purchase a new screen..... it's not my fault the phone screen is defective... this is basic customer service. I was told there was a 30-day warranty on my purchased screen at time of purchase, but when I called, Sam lied to me and told me there was only a 2-day warranty and I couldn't bring it in although I was originally told 30 days. Then the manager later confirmed it was a 30 day warranty after all. I wanted to email screen recording proof of the glitching to the manager, but he refused and said I had to come in person. I explained to him it's a 2-hour drive round trip and I rather not drive all the way out there to show him screen recordings unless we also reach an agreement so I can also switch the screen if I'm to drive all the way there. I felt he was making it unnecessarily difficult. They offered to apply the $150 toward an original Apple screen, but refused any kind of exchange, return, or warranty on the new screen. I felt uncomfortable purchasing another phone screen from them without an exchange or return warranty after I already purchased a defective phone screen from them and have been treated cruelly over a PHONE SCREEN. I said, "I must have an exchange or return option on the new Apple screen, which shouldn't be a problem since it will be a quality screen, right?" He refused. Now, I have to eat the $150 I spent on this after-market screen and go pay full price for a new Apple screen because I won't buy another phone screen without a warranty from this business. I'm completely disappointed by the lack of transparency, poor product quality, and customer service. Save your money and go somewhere reputable. I now have to pay even more to fix what they messed up. There is good reason why they don't get much business. Don't risk it. If you have any issues they will treat you terribly.

My phone crashed and I just needed to retrieve my data, got a quote from multiple repair shops and…read moreall of them told me that they cannot do anything. Tried this Fast and Fair and I was surprised when I got an email that they were able to retrieve some of the data I needed. I was expecting a lost cause but they are really good at what they do and very helpful in making sure the customers get an excellent service. I am thankful to the Manager for being accommodating especially during this hard economic times that we live in. I highly recommend this business

I've never caught someone trying to swindle me before…read more... Mistakenly deleted an important file. Now, just see a prompt to install the newest version of MacOS. Goes through the installation process just to reroute back to the same screen. Dont want to have to do a factory reset if I didn't have to. Finds Fast and Fair Was quoted $50. Of course, I'm aware the price could vary. Got to the shop. Am told cannot save. Will need to complete a factory reset to previous version of MacOS that will take... a FEW DAYS. Hmm, that doesn't seem very fast but okay... Now, at this point I figure I could probably find out the command keys for that on my own but I ask how much the reset will cost anyway. And to my astonishment, I am told this would cost me $160! That doesn't seem very fair, Fast and Fair! Look man, I get were in a stressful time; CardiB is making CoronaVirus TikToks, People are hoarding toilet paper, life as we know it might be over but that doesn't make it okay to rob me! Tf is wrong with people?! Went home: Youtube: Command Keys to factory reset MacBook. Youtube: SHIFT-OPTION-COMMAND-R Problem solved in 5 minutes. Not cool Fast and Unfair Repair Update Reply for the Business and the Public: As a business an apology would have been a much more professional route to take rather than the condescending one you chose. A problem that took 4 keys to solve could have been done right there when I brought it to you. The store was empty. It was just you and I. Yes, I understand you may still have orders to fill so, the $50 fee I was quoted seemed more than fair but $160 for a simple command key reset is unfair business practices. If I didn't know any better... say an elderly person illiterate to computer problems you could make easy money off and that is not fair. It is not okay at all! You are absolutely correct. I got out of there immediately after realizing my mistake choosing your shop but for future customers I'm glad I did.

Jay was exceptional. He provided great quality, speed and precision and his 18 year experience in…read morethe business is clear. I went to another nearby screen repair place that was $10 less but took hours to fix and I had to go back twice. Immediately my cell phone felt brand new again after Jay's work. If you are looking for cell phone repair this would be my preferred place to go and Jay answered the phone twice for me and gave great customer service. (They are located next to h and m and Victoria secret at a kiosk). I hope I don't have to go back but if my cell phone breaks again there is no doubt this is where I will go!

I brought my older iPad to him because the charger wasn't working. While he was able to replace the…read morecharging port, now the screen looks terrible. It looks like a piece of paper was crumbled up and then smoothed out -- that's what's permanently on my screen now. When my wife went back to talk to him about it, he denied any responsibility and was rude to her about the whole situation. We will never return.