Service and skill set has declined rapidly when I made an excess of $300,000 a year no errors. Two…read moreyears in a row, we did our taxes. I'm on Disability and the prepare got our banking info incorrect two years in a row and rather than take responsibility she said it's our fault for not reading through the information if I could read through an entire tax return I wouldn't have hired them to begin with.. I would never bring my taxes to them again. I could've messed my own tax return up.. And then to take zero responsibility, your accountability just take our money and say too bad. Should've read a little deeper We gave her our checking info. It's her job to enter it properly and verify it. I believe her name is Sandy. The most unprofessional service out there. Paragraph that I've dealt with. They offered no resolution or help just blame. zero customer . I'd be very leery about trusting them with paperwork that belongs accurately with the IRS.. if this is how they handle just little challenges think about how they may handle bigger challenges. And management of Fish rots from the head down so it says a lot about the owners

Today I met Matt and his team, I was referred to him by a good friend of mine, let me start by…read moresaying that their service is excellent, Matt and his team explained throughly all my questions and I felt confident in trusting this team with my financial concerns.

Mo deserves a ton of kudos for his diligence, responsiveness, integrity and overall effectiveness…read more This is my 2nd year going to him for my business and personal tax filings, and he's earned a spot on my core bench of human resources. Pre-Mo, I'd searched and tried it all to find that sweet spot of time savings, quality, and cost....online filing services, locally-installed software, big chain CPA firm, smaller/local CPA practices, and even attempting to file directly using IRS form instructions (not recommended unless you want a recurring headache). In the end, Mo's subject mastery, judgment, and professionalism made him the superior choice.

I have an extremely busy schedule throughout the year, but when it comes to tax season, Moe is the…read moreman to hire! For the past three years Moe has been taking care of my Business and Personal taxes. He's knowledgeable, informative, and always finds the time to answer any of my questions. Before Moe, my former CPA was making false claims on my tax returns resulting in the IRS penalizing me for large amounts. Moe was able to amend my previous returns and save me tons in the process.

My husband and I have worked with Alvin Wakasa our taxes for over 15 years. He has helped us to…read moremake informed decisions as tax laws have changed, and he's helped us understand how we can make choices in the year ahead to avoid challenging outcomes. We often have complicated taxes, and Alvin is always a joy to work with! No one loves "doing their taxes," but it is always a bit more of a joy to work on them with Alvin. He is clever, witty, and incredibly knowledgeable!

I am a loyalist. When I am EXTREMELY happy with a service, you can bet I'll be back again and…read moreagain and again! Alvin makes tax time so painless. He is very patient, very personable, and extremely knowledgeable. Very importantly, Alvin's fees are very fair. I've been going to Alvin for the last six years (I think). Maybe it's been 5 years. Either way, Alvin definitely knows what he's doing. He has helped me figure out a lot about deductions and in the end, helped me get a much bigger refund. If you want to receive his services, it's very important to make an appointment fairly early on as he has a large clientele.

Terrible and slow communications…read more My father-in-law has been using this firm to prepare personal tax for many years, but we had a hard time getting them to respond in reasonable time this year. It took 7 days just to get someone to respond to our initial request and getting the tax preparation process started. We submitted all the info and documents (only 6 documents, simple personal tax) the same day and then nothing for 2 weeks; no phone call, no email. When we follow up with another email, they respond it is under review. Another 2 weeks past before we were sent the finished tax form to e-sign. No response for 11 more days after my father-in-law e-signed, which made us worry since the tax due date is coming up soon. We sent another email to them and they said it was e-file 2 days ago? Then why didn't they let us know it was done? There was no proof or confirmation it was e-filed either. The worst part is another staff was late sending us an invoice weeks later and said it was past due. When I responded this is the first instance we received this invoice that has the term "Due on receipt", but since they sent to us late (25 days later than last year), it shouldn't be marked past due. They said they included the invoice in the e-file tax form document. I double-check and what they included said "fee summary". Nowhere does it mentioned it is an invoice. It doesn't have an invoice #. There is no payment term nor specify how and where to send payment. There is no date specified which product and/or service has been rendered and on which date? No itemized breakdown of service price, quantity, total. In the past, they sent a separate email with an actual invoice soon after e-file and we paid them quickly on the same day. They should not ask for payment when the tax form has not been e-file even if it was a proper invoice (it was not). The fact they insist it is an invoice concern me a great deal since they are an accounting firm. Either they really don't know what they sent is not a proper invoice or they are lying to save face, either way, they made a mistake and should apologize, but instead keep insist we are mistaken when in fact they are the one who made a mistake by sending the invoice to us late this year (again 25 days later than last year). Needlessly to say I will recommend anyone consider this firm to stay far far away from doing business with them. I know I will avoid them in the future even if it is free, it is not worth the headache and hassle.

Kevin is the absolute worst CPA I have ever had. He did not do my taxes with my best interests in…read moremind and now I have to pay $17,000 in taxes instead of $11,000. That's a $6,000 difference. I wish I knew better but since my dad uses him I just trusted that he would be good. I'm not a financial expert so that's why I entrusted Kevin to conduct my financial affairs with my best interests in mind. He engages very minimally and all he asks are a couple questions through wechat and to send my financial documents. I had an independent contractor job that required me to set up a business account to get pay deposits. My new CPA told me, if I had set up my business account differently, I would have had to pay significantly less taxes. Kevin just didn't care enough or just wasn't knowledgeable enough to help me with this. He also charged double what my current CPA would've to set up my business account. When I asked him to do my taxes this year, he sent me a $1500 bill before I even sent him my financial documents and before he even did anything. I thought this was a suspiciously high amount. So that's why I have a new CPA who charges significantly less and who is extremely engaging and responsive and actually looks out for me. I wish I didn't just trust the first person that came along and sought out other options. I hope this doesn't happen to anyone else because one wouldn't know until they explore other CPAs.

I've been using Ryan for years, recommended to me by my mom who has used him for even longer. They…read moreare small but mighty and have done well with the locals that they somewhat recently opened up their own office not too far from their original location. Ryan isn't always the smiliest guy (he'll crack a smile here and there), but he is quick, efficient and informed. To his credit, he deals with the fact that I'm always rolling in late to do my taxes every year, whether I was living 5 mins or now 30 mins away. I called on Thursday and he fit me in today at 11. He didn't rush us and made sure all our docs were good to go and even gave recommendations on small business info and ways to reduce taxes. His fee went up a little this year from last year, but we will continue to go to him for our tax needs. Thanks Ryan!

I'm so glad I was referred to Ryan for my tax. The return I got was so much better than what I've…read morereceived from H&R Block. Everything was done quickly and they have a lot of flexibility. I was able to email my documents and have the option of coming in or doing everything from home. I came in person, Ryan answered any questions I had, and I was done within 15 minutes, the price of service was also very affordable.

The best service we've ever received. Their staff are very professional, helpful, informative,…read moreexplain everything and make sure things work out well.

it has been 3 years since we had a business development company in LA, we need a professional CPA…read more to help on those finance, tax things and the AAA American CPA is our right choice. With their professional operation, our LA company is running well in terms of tax and yearly report. thanks for their great job!

Went to go get my taxes filed for the 2023 Calendar Year. This is my first time filing with this…read morefirm. Jonathan is extremely professional and will take his time to explain your tax information with you. Make sure to give them a phone call and make an appointment when you will be coming. During the appointment, he will go through all your tax documents and give you an estimate on his service. It will not take longer than 15 minutes. I feel like it's a reasonable price for the service provided. After agreeing with the service, you will leave your documents with him, and he will have it done within a week. When picking up your documents, that is when the service will be settled. And Jonathan will address any questions or concerns that you may have. Highly recommend.

BEWARE NEW, PAST, & CURRENT CLIENTS in 2025. Owner Jonathan is REFUSING REPEAT CLIENTS for entire…read more2025 YR!! Why? Owner Jonathan's written excuse sent to my relative is he "lost (his) home in Eaton fire & is too consumed with work & dealing with IRS & FTB (CA tax) on TEL ALL DAY during in March & early April." See screenshot of Jonathan's email as proof. Everyone knows U send documents to both tax depts & then meet with agents IF required, talking on tel for hours achieves NOTHING!. Jonathan's own rule WAS to TEL him 1st before arriving @ his 1 tiny room office to pick up or deliver documents. Old reviews verify his method. Only way to reach him finally thru old email where he summarily dismissed my relatives' repeat business for rest of YR. FYI: If one lost one's home, or rental property, U deal with FEMA long ago, not now or any taxing dept . U get to deduct deduct diseaster costs too. Jonathan resides outside of Eaton fire zone too. Find more reliable EA that's LESS expensive who UPDATES business profile. Jonathan is "selecting clients HE deems worthwhile / lucrative only." LA residents get extension until Oct 15 with 0 fed & CA penalties. All EAs use TurboTax now, NOT CPA firm pro software that's on another level.

I had a great experience working with Jerry at Exact Tax. My tax situation was pretty complex and…read moretook quite some time to sort through, but he was patient, thorough, and incredibly helpful throughout the entire process. He took the time to answer all of my questions--not just about my current filing, but also about strategies for both my business and personal taxes moving forward. I never felt rushed, and he made sure I fully understood everything along the way. I'm really glad I found Jerry and decided to make the switch from my previous tax preparer. It was absolutely the right decision. Highly recommend him if you're looking for someone knowledgeable, responsive, and genuinely invested in helping you long-term.

An overdue review... My family and I have been working with Mary to file taxes for 20+ years! My…read morehusband and I drive an hour + every year to see her and it's well worth our time!! Mary and her team do an excellent job with our tax filing. She is very knowledgeable about the tax system and help us save $. Also, Mary is very helpful with our tax questions throughout the year and she responds via email promptly. Her staff are very friendly in the front too!! I recommend Exact Tax to anyone who is looking for a reputable and trustworthy accountant!