Yesterday I picked up my low-mileage Honda Certified 2025 CR-V Hybrid Sport Touring Honda, and I can't say enough good things about the process, and especially my salesman, Mel Holmes. Mel has been at Tamaroff for over 30 years, and he is knowledgeable, efficient, punctual, personable, and fair. My few previous interactions at Tamaroff (some years ago) were mediocre...not so with Mel. I encourage everyone to give Mel an opportunity. I also met Boris Brodsky, Pre-Owned Sales Manager, and I appreciated his candor and fairness. If you are in the market for a Honda, see Mel! read more

Thank you for your response, but the issue is still not resolved. We have not been provided with any clear documentation showing where these so-called "finance charges" or other hidden fees are listed. There is nothing in the paperwork that clearly explains or justifies the approximately $10,000 that was added. Additionally, we were never given any proper warranty documents, which is another serious concern. There are still multiple unresolved issues with this purchase, and simply saying the matter was addressed does not reflect our actual experience. I would appreciate it if you could provide complete and transparent documentation for all charges, including a detailed breakdown of the financing and any warranties that were supposed to be included. Until then, this matter remains unresolved. read more

Tamaroff Honda - Car Dealers Near Me - Southfield, Michigan

My mom loves Hondas and has been coming here for years to service her cars. She trusts Rodney and his team and she receives excellent service. Thank you, Rodney! Rodney referred my mom to Sean to select her new car. This review is specifically about Sean, who helped my 78 year old mother find her "forever car". This is the last car my mom plans on having and Sean helped her find the perfect one. He was very patient with her and went above and beyond to give her a wonderful sales experience. She never felt pressured. She said she felt respected and well taken care of. When we picked up the car yesterday, Sean sat in the car with her for an hour and went over all the features and technology until she was comfortable. He even programmed phone numbers into her favorites on the tech console. I witnessed his kindness throughout this process and I wanted to make sure to shout him out in this review. Thank you, Sean, for taking such great care of my mom. read more

See all

Went in for an oil change which I booked in advance and waited outside for 30 minutes and Mathew Wood did not apologize and was flabbergasted I was upset leading me to believe this is a regular occurrence. read more

We bought our son's first car (used) from Tamaroff and had a great experience from top to bottom. Our salesperson, Mel, was extremely helpful and patient with us. Everyone treated my son like an adult / equal and explained everything clearly during the whole process. The car we came to see was as advertised, and they arranged for a test drive with no sales pressure. Negotiating a fair price was a breeze, and they even delivered the car to us with a full tank of gas. Overall, everyone we met was kind, helpful and not pushy at all. We would definitely buy from them again. read more

They're deleting reviews on google so i'll leave this one here. I recently purchased a car from this dealership, and my experience has been very disappointing. On the day I purchased the car, I waited over five hours. When I finally got the vehicle (a 2022 Honda civic sport), it was dirty and had an unpleasant smell. I immediately brought this to the attention of both the salesperson and the manager. While they acknowledged the issue and offered a solution, the resolution was inadequate. They told me to come back the following week for a scheduled cleaning that took another 2.5 hours, only for the car to look the same as it did when I dropped it off. It also still has the bad smell whenever I turn the ac system on. (I've added pictures of the result of the 2.5 hour "cleaning"). In another attempt to make things right, they offered me $75 for a detailing, which feels like a slap in the face. No professional detailing service costs just $75, meaning I'd have to pay out of pocket to fix an issue that should have been addressed before I even took the car home. Not to mention a week after purchasing the car the notification light regarding its smart entry system came on . This entire process has been exhausting and frustrating. What should have been an exciting purchase turned into an ongoing ordeal, and I feel like my time and concerns weren't truly valued. I can't in good faith recommend this dealership based on my experience. read more

See all

Service is terrible! Had avoided coming here for 6 years but got a flat and was towed here because may have still had tires under warranty. Service manager verified that I was covered until 2028. After 30 minutes, Service tech told me warranty expired a few months ago. Wanted to charge me nearly $400 for one new tire . Very rude. No apology. Had to get AAA to tow me again, to Belle Tire. Avoid this place at all costs read more

Would rate zero if I could. How is that I schedule an appointment on Tuesday 6/24 and not receive my car back until Monday 6/30. Brought my car in after the check engine light came on. Nearly a day with no update only to call me at 6 am the following morning telling me they are not sure when my car will be done? To top it all off they wanted to do a 5,000 dollar repair. Shady, Sleazy, and Sour. Do not go here unless you don't want to have your car for a week and want to pay 5 grand for services read more

I scheduled a test drive of a car this morning at 9:30am with a receptionist for 5:30pm. I informed her I worked about 30 minutes away and I may be a bit behind. A salesman, Samir, messaged me at 4:45 stating they closed at 6- and I said okay because I was informed of that & thought there was no issue. On my drive there, I had my phone on silent and was not receiving calls. Samir had called me 4 times - they were doing a system reboot at 6pm sharp and I was not informed the morning of. My boyfriend arrived then he was upset that I had not answered my phone and was complaining to him even though I arrived EARLIER than scheduled time (5:25). He was urging my boyfriend to call me for my arrival time. He walked away, without showing me anything in the car. I was told not to take it on any major roads, and told to only drive it in the parking lot in the back. After my test drive he said "what do you want to do- are you buying it?". I was concerned about the trunk not staying open when opened, and the rear camera not operating. He then stated "his Mercedes camera sometimes doesn't work when the radio was not on" (I'm not buying a Mercedes- I am buying a 2016 ford) then I asked about the general price of shock work then he was visibly upset and sighed. He googled shocks and showed me his screen and said "it's only $25 online" (not what I was asking... i obviously meant labor. He then tried to rush me in 18 minutes to complete the purchase of a car - he asked my boyfriend for the downpayment when I was filing out my credit check. I was the one paying and financing. He then left me and my boyfriend at his desk- he never returned. His coworkers then were stating loudly at 5:50 to clock out. We left the dealership without any salesperson saying a word- wildly uncomfortable. I totally understand the circumstance of them going through scheduled work- however I was NOT informed, and the situation could have been handled entirely different. Had he stated "let's test drive it today, and tomorrow or this weekend let's finish up. Sorry you were not informed." I will not be coming back for a purchase- it was uncomfortable and weird. Now I have likely damage to my credit score because he was simply put, an asshole. read more

I needed an oil change, and I checked out one of the drive through places before going to the dealership. Even with the other place's coupons, Tamaroff was cheaper. I used to go to Page Honda in Bloomfield Hills (where I bought my HR-V), but since I moved, it's a bit far -- and they no longer have evening hours. Tamaroff Honda is on my way home, and I actually remember the Tamaroff group from cars my grandparents bought many years ago! Their hours fit well with my schedule, and they even offer rental cars. I originally booked just an oil change, but ended up having some of the recommended services as well. While it was more expensive than the oil change alone, I know that it was serviced properly. They estimated that it would take an hour and a half, but it was actually just under an hour. The only real criticism I have is that the customer waiting room isn't nearly as comfortable as the one at Page Honda, and, because of the pandemic, they did not have any refreshments available. But, they did have the fairly comfortable seats spaced apart with stickers saying that they'd been cleaned. read more

Tamaroff Honda - Distanced chair s in the waiting area. No beverages or snacks because of COVID. - Car Dealers Near Me - Southfield, Michigan

I am a bit confused by some of the negative reviews here... looking at them, it seems like they are for the service department. My experience is with the new car sales department, with Bianca being our dealer, and my experience with them has been amazing Bianca from Tamraoff Honda is THE dealer, and Tamaroff Honda is THE dealership you want to visit for your Honda. We talked to many different Honda dealers, and yesterday, on a whim, I reached out to Tamaroff Honda (they are a bit further away from where I live). Bianca called me; I told her that we were shopping for a new HRV and that I was looking for the best price for my mom, no BS, no tricks, games, etc, that some of these other dealers like to play. They got back to us that day with a really good deal that beat all other dealers, and today, my mom is a proud owner of a Honda HRV. Time is money, so don't waste your time with other dealers. This is THE place, and ask for Bianca. And thank you, Bianca, for being so kind to my parents, who are not the best at English. The entire team was very respectful and open to jumping on the call with me while my parents were at the dealership when they needed help. Good culture. Good job, Tamaroff Honda and Bianca! read more

I recently had an oil change, they gave me a very summary quote for $332, but the final charge was $100 more, because they added more items than the estimate.. ! I was not notified about these added items, When I asked for an explanation for the discrepancy, they just referred to the detailed final invoice and did not agree with any adjustments. Deceiving and very disappointing experience, I will never go back for any services with them! read more

I am grateful for the wonderful patience, support, kindness, knowledge and wisdom of those at Tamaroff who helped me get into a Honda Hybrid yesterday. A big purchase for me. Steve Nowel, Jeffrey Tamaroff and Eric Frehsee, each man assisting with integrity. Thank you Tamaroff Honda, we are fortunate to have this family owned and run dealership in our community. Their service is appreciated. Lois read more

My wife and I leased a new 2023 Honda CR-V for a phenomenal price and terms. Kudos to management staff Sandy and Chris for perfecting the ideal transaction and Andy Germain for his financial expertise- so very appreciative. Our only negative was not receiving adequate explanation while learning the ins and outs of our new vehicle. Being told by our sales associate to come back tomorrow (because another customer was waiting ) did not complement the transaction. Overall rating - 4.75 read more

The Tamaroff staff is friendly, knowledgeable, and helpful, and makes everyone who visits their clean and inviting dealership feel comfortable throughout their car buying experience. Steve Nowel is our "go to" guy! He has been our sales consultant for many years and always does his best to locate the car we want at a price we are willing to pay. Rick Kelel, the General Sales Manager, is an integral part of visits to the dealership and invariably makes you feel welcome. And, Matt Jackiewicz, the Business Manager who completes the sale, explains each document and makes it a quick and easy process. Based on my experiences with the dealership, I would highly recommend Tamaroff!! read more

They tried the bait and switch when I went to sign paperwork and pick up my used car. "Oh we're so sorry but the person we had call you made a mistake. To get the payment we quoted you'll need to put more down or we could get you into a lease on a new car." I work from home so I didn't want an expensive car/payment but that's what they tried to steer me towards. As soon as I told them I was done and leaving the original plan was suddenly made available. read more

Please be very weary of this service center. On Thursday I went in for a routine oil change and tire rotation on my 2017 Honda civic to get ready for the new year. Not even 24 hours later I decide to run some errands but I unfortunately hear this terrible squeaking noise when turning and breaking. With that being said, I am going to have to assume the tire rotation was done by an amateur or in a rush, but with that aside, I want to know how this happened. I have never had this issue at any other Honda dealership so I am a little disappointed in the service I received. Hopefully I can get it squared away on Monday. read more

First off - they are a car dealership and they do exhibit many of the negative traits and tactics of shady car salesmanship (nothing surprising here). My sales process shopping with them entailed many of the basics of messing with you when buying a car. My advice for anyone is to shop around and don't feel like you have to buy from them. I have always thought if you are the buyer with money/ability to get a loan you have the power as in the end this is a commodity item that another dealership really has the exact or basically exact item - any car sitting on the lot if costing them money. If you just don't like the salesman you can take your money and buy elsewhere - you're not locked in using them. Shop around, make sure you know the 'out the door' price is before you sign anything, and feel free to leave you'll find that vehicle at another dealer. I didn't like them but you might. read more

Bought a car yesterday that seemed like an amazing deal. 2018 with only 7k miles. Was there past closing, so they didn't get a chance to wash/detail it and said they would when I brought it back. (Had your typical salt residue during the winter) I asked the salesman, "since I haven't seen it washed yet, there's not a bunch of scratches underneath all that salt is there" he said there was not. Got home and rinsed the car off to find TONS of swirling, clear coat scratches, clear coat cloudiness and a few deeper scratches. They're closed today so I haven't gotten a chance to confront them about it, I will update review and rating accordingly after I see if they're going to make this right or not. Hopefully they make it right. read more

We purchased 2020 odyssey from Sean. He's very kinds and support all I need to purchase this vehicle. I would highly recommed. read more

Worst Honda department in America they take a whole month for a simple oil change you might as well not buy any warranty because it's bs they charge you for everything read more

Just to update this, I found out the financing lied about my extended warranty. During the pitch about a bumper to bumper warranty, I ask if it was tied to the loan, so if I pay it off early, will I lose the warranty. This was not clear in the loan documents and when asked he fumbled through an answer but said no. Sure enough, I contacted the underwriter and they said that I would lose it. Never buying a car from them again. . read more

First let me begin by saying.. the Service Department is terrible. I called the service department and spoke with someone who stated I could bring my car in for an oil change without an appointment. When I got to the dealer.. I was told that I couldn't get my oil changed w/o an appointment. There didn't appear to be any cars in the service garage waiting in line to be serviced. The initial service representative was arrogant and adamant that I couldn't get my oil changed. I then asked for the manager and explained to the manager, Rodney Tisdale, that I had called earlier and was told I could come on in for the oil change. I also explained that I had driven a long way to get there. Mr Tisdale was arrogant '2.0' and insisted there was nothing he could do. Mr Tisdale along with his staff were just standing around, arrogant, doing absolutely nothing. I feel that great customer service should be their top priority. Especially loyal customers. This is not my first disappointment with Tamaroff Honda service department.. but I attributed to the changes during the Covid pandemic. I do not recommend Tamaroff Honda. read more

Worst dealership on EARTH! I asked about my APR to no avail, I even asked the financing dept to no answer,Just sign here sign here. My email came to set up monthly payments to see my APR is 14.06%!!! Currently going to court to get my $10,000 dollar downpayment back. STAY AWAY FROM THIS DEALERSHIP!!!! MY cruise control shuts off without touching anything also and its CERTIFIED??? So do the math people DON"T sign unless you know the APR!!!!! 3/39/2023 Buy somewhere ELSE!!!!! read more

Worst example of bait and switch. Called to confirm model was in stock. It was a used Accord on Internet with a great price. Salesman checked and said yes - he would have keys in it and running for test drive in 20 mins. Got there to find it was "sold internally". Oldest trick in the book. Buyer beware..... read more

My sales rep Shameem was pushy and refused to custom order me a Civic in the color I wanted. Ended up going to a different local dealer that had better pricing and didn't mind a factory order. read more

I took my Honda Accord in for a long overdue oil change, and Tamaroff Honda, where I've leased vehicles for over a decade, was making appointments for service. Everyone on staff was properly masked, and the waiting room had placards on them, one side 'clean' the other, 'needs cleaning.' As soon as someone left, there was a Tamaroff employee there to clean the chair (and floor). Very impressive. I have kept an eye on all the businesses I visit, and I have to say that Tamaroff was one of the best to meet expectations of safety and cleanliness. Five stars all around. read more

I'll never own another honda in my life. I typically have a decent experience with Honda. Now I cant say the same. I dropped my car off after being in an auto accident the end of January 2023. They let me know all the repairs are complete except the airbag diagnostic unit mid February. Now if they had of given me a realistic date as to when my car would be ready I could have prepared for this financially. I still do not have my car. Every delivery date has been extended that they have given me. They get my hopes up then shatter them. They arent financially on the hook for anything. I on the other hand have a car note and insurance I have to continue to pay...on time. I have had my rental so long that my insurance coverage has ended and I am coming out of pocket now. Everything is just open ended. However, they keep getting new vehicles on the lot. They dont refuse customers in need of repairs. They get your car and just sit on it until the part comes in. They dont know if the part is coming for sure on dates they provide. They have no tracking information. They have no loaners. They legally arent responsible for anything. My car is drivable but they say they "legally" can not and will not release it to me. They cant explain the legalities. Let them fix my car and I show up with out the money to pay for the repairs. They would have a fit and paint me and a bad customer. However I am supposed to be okay with this level of service. This also applies to those that work for corporate and their supplier. If there were no cars on the lot or being manufactured they'd have a leg to stand on but that isnt the case. I'll likely have to purchase a used vehicle to help alleviate the cost of waiting for my car repairs to be completed. This is despicable and someone needs to be help responsible. read more

My car salesman, Sean Walter, was honest and up front. He showed me multiple trim levels along with the pricing on them. I didn't purchase it the first time I went and saw it. I did shop around. I found a better deal and Sean was able to beat it. This dealership also gave me the the KBB value for my car which I felt was respectable. When I went to get the car, Sean was off so Alan helped me. I decided on a completely different trim so Alan showed me the car I would be buying. He went above and beyond with showing me how to use the all the new features. Then, I worked with the business manager, Paul Kulesh. I was already pre-approved with a great rate in my opinion (less than 3%). Paul hooked me up and found an even lower rate! Thank you to Sean, Alan, and Paul. The experience was over the top. As long as my Honda treats me well (haha), you have a customer for life :) read more

I had a great experience buying my first car here! Was browsing online and found a great deal on a used 2018 Mazda CX-5 and entered in my information. The next morning Rashaun reached out to me and I was able to make an appointment to see the car I was interested in. Rashaun was great and provided us with answers to all our questions and the Carfax for the vehicle. Rashaun was very personable and my Dad and I enjoyed the whole buying process and getting to chat with him! Even with COVID the process was pretty smooth and I couldn't be happier with my first purchased car! Thank you! read more

Great dealership! I bought my car from them in October. Best decision I ever made! Best service!

One star because zero is not an option. First time I went a standard maintenance visit turned into $1600 in repairs, on a vehicle that was running fine. They also claimed I needed another $2200 in repairs. Been 4 months and my truck is fine. Two other mechanics have seen it and say it's fine. Tamaroff's service guys are scam artists. Estimate on repairs was way off, and they kept finding more and more problems with my vehicle that was in perfect condition. Only needed one thing done but they wanted to charge me for twenty. The next place I took it to said my vehicle was fine. They just wanted the $$$. Secondly, called to get a Honda recall item repaired and They will say whatever will make you happy to book an appointment but then when you call to confirm they change their time. Honda dealers like this one do not stand behind their products and try to scam people. I would not take any vehicle to this place to get repaired. I will drive further to get good customer service. read more

Awesome staff at this family owned dealership! From sales to service and all support staff were so knowledgeable and kind. Thanks for a great experience read more

Tamaroff Honda - A selfie with Tammy the elephant - Car Dealers Near Me - Southfield, Michigan

The service is great, the team is always very friendly. You can't beat the free coffee & donuts/bagels. BUT I've never had a visit that was less than two hours. This including just an oil change & tire rotation. I've been coming here since I bought my car from them in 13'. The prices are VERY high, thus earning 3 stars. They should deep clean your car for these prices. Make sure to snag one of the coupons on their website before coming in! read more

Tamaroff Honda - Car Dealers Near Me - Southfield, Michigan

See all

GO ELSEWHERE TO PURCHASE A VEHICLE OR TO HAVE SERVICE DONE! About 6 months ago I went to the service dept to get an oil change and one of the service guys came over and told me that I need new rotors since they were rusty. I know I didnt need new ones, he probably assumed since I was a female by myself he could screw me over! I was annoyed but didnt bother talking to someone else about this guy as I told myself that I will not be coming back to their service dept for anything! About 2 months ago I needed to get a new minivan. My grandma is friends with one of the managers aunt so she suggested I go there to price it out, so I did. Everything seemed ok so far, they gave me a little better deal than a competitor so I went forward with the deal. At the end of the deal I had to go talk to the VERY SHADY warranty guy (at this point I was again by myself as my husband had to go pick up the kids from school). He tried pressuring me into buying the warranty saying that if I come back the price will be higher. I told him that my husband usually deals with reading the terms and conditions, etc and that I wanted to discuss it with him. He told me that it is refundable within 60 days if I change my mind and that it would be no problem. So I called my husband and we ended up deciding to go for it (WHAT A MISTAKE!). They don't tell you that it is actually a 3rd party warranty, not Honda Cares. A couple days later we decided to cancel as I read the reviews about the 3rd party warranty and it was HORRIBLE. I should have checked this before as I would not have bought it! So I went to Tamaroff to cancel (mind you I charged the full warranty amount, I did not finance it), and I was told that they cannot refund me the warranty, that they have to fill out a form to cancel and wait for the 3rd party to get paid and then they can cancel and then they will send me a check which could take up to 2 months! ARE YOU KIDDING ME! It was very easy for them to take the payment but of course a pain to refund me. The very rude warranty guy filled out the form and said that he would submit it. When I got home I realized that he filled the form out incorrectly, seriously?!? So I went back and made them resubmit it with the correct box checked. I didnt want to chance not getting my money back. I had to follow the payment to the 3rd party, then the refund to the dealership, then the check to myself all to get my money back which they said would be no problem! IF YOU DONT WANT A HEADACHE, FIND ANOTHER DEALERSHIP! read more

Brought my car in for bumper work as part of a Geico claim, as it is one of their recommended shops. The quality of work here sucks. I had to bring the car back THREE separate times for the same accident- once because the first paint job was horribly pitted, again because the bodywork failed and the bumper needed to be replaced completely, and a third because they couldn't figure out how to fix the windshield washer reservoir and fluid that was poured in just dumped on the ground. Every time I got attitude and a big "oook" sigh for wanting the work done right. Only reason for two stars is because they did eventually fix it- was not happy about paying for a rental car every time because of their shoddy work. read more

I recently, 3 weeks ago, bought a used car from Tamaroff. I went in and Adam sent me to Bianca Vanmeter. About 30 minutes later I bought a car from Bianca V. An excellent experience. My car is great. Suits me fine. I later found out that Adam is the manager and Bianca has 20+ years of selling cars. A great combo of experience, product, service and honest people can't be beat. Bianca, mil gracias. read more

They have great teams that take care of regular maintenance needs - and a great collision team if you get hit. They also have a great sales team? I love my Accord Hybrid read more

Probably the worst Honda dealership I have ever been to. We had to haggle them for a better interest rate. Don't even try making an appointment. We had to wait 3 HOURS for an oil change even after making an appointment weeks before. I am assuming it's just bad management but who knows. read more

I took my 2011 Honda for service and was charge over a 1000 dollars, and when I finally looked at my receipt it look like ii was over charge. Shouldn't everything that was done to my car be listed? The other complaints I had with my car was list except for one they wrote that that couldn't identify my problem and was charged, but when I added up the charges it wasn't nearly what I paid. read more