I came here in late March - blizzard and rainy. Driving here from East (Los Alamos) during a winter…read morestorm warning was not wise. Don't do that unless you have a 4WD and like fear - think The Shining. I saw deer too so yay. It's definitely far out from any major town so you know it's going to be special. Check in: super easy, no staff on site because it was late and off-season but entry instructions were clear and easy. Main lobby is a great lounge area with tons of games, books, snacky stuff, full kitchen, stocked fridge. Area: awesome location, near the base of a mountain with a river stream nearby. It's magical. Room: clean, super quiet, new Mexican decor. Also, I think the floor tiles were heated, which is something I didn't think I needed in my life until that moment. Other: I didn't pool or hot tub it given wintery weather but they're there. Also, there's a really old saloon Los Ojos nearby and it's the very definition of dive bar. I felt like I was in the Hateful Eight. Oh, there's the jemez springs which is also great in the winter I'll be back.

Lovely place but I was racially targeted with some comment that didn't sit well with me .Good…read moreenvironment but never again

Lovely setting, but the price is a whopper. Especially since there aren't the traditional nice spa…read moreinclusions like a sauna/hot tub or steam shower. It does look like there may be a heated pool that you have access to if you book two services, but that would be a $450+ way to get some pool access. Regardless, it's fun to come here occasionally!

Not a luxury experience. This place and the service have really gone downhill in the recent years…read more Disappointing.

Wow! What a lovely spa. The entry has a beautiful fountain and the receptionist was so sweet and…read morewelcoming. I had the BEST massage from Linda and husband really enjoyed his massage with Guadalupe. We are very glad we chose to come here for our weekend getaway. We booked the 85 minute "Cielo" massages and they were $205 each. Totally worth it! I feel refreshed and renewed.

Beautiful spa at our hotel in Santa Fe! Minimalistic but still cozy and tranquil…read more Loved being able togo straight from our room, across the parking lot, located in the Hacienda part of the hotel. They have seating outside sort of rooftop area for before and after your time here, nice and quite. Plenty of things to buy, gifts, skincare, jewelry. I went for the 85 min massage, so badly needed it, so was super excited to finally get one. Erica my masseuse was amazing, she dug in deep in places, and I was like ouch but in a good way, great tension relief, and she listened when I said no oil in my hair!! Very relaxing at the same time, she was great to let me just enjoy it, not talk too much, because I didn't want to. The hot towels at the end on my feet were amazing and a great ending. I asked to concentrate on certain areas and she did, very much enjoyed this service and my time here. They have a nice clean space and a changing area and lockers for your personal items. Very friendly staff. My friend had the dancing feet reflexology and neck and shoulder massage and said hers was awesome too. Only thing was it was noisy in the hallway and I could constantly hear someone talking, but I didn't let that take away from my massage. Overall I would highly recommend this spa. Great experience. Erica was amazing!

I strolled in this place just because the name caught me. I had to know what was inside lol ! Glad…read moreI did , lots of great local jewelry, bath soaks , etc . They've got a whole menu of offerings here from bath soaks to reiki and massage . This entire shopping center is my vibe . Perfect location for a wellness spa . Love love love

I love this place. I always get a soak and pair it with a massage when I need to treat myself. I go…read moreto another place in town for a bodywork massage, not to say they don't have capable masseuses here -- it just isn't my preference. I am a transplant from NYC so my price standards may be a bit different, but the cost of their amenities are super fair and affordable.

I loved my experience here. Please take my constructive suggestions as just that. I really wanted…read moreto give five stars. Five stars are within your reach. I enjoyed my 90 minute hot stone massage yesterday and loved my facial that was scheduled today at 11. There are a few quirks that prompt me to leave just four stars. I'm well versed in spa experiences all over the country and hope my comments are helpful. First quirk: Odd two hour limit. If your time enjoying the spa amenities exceeds two hours (either before or after your treatment) you will be charged $30 an hour. I've never seen this rule at any other spa I've been to. Watching the clock does not lend itself to relaxation . Treatments are expensive and this feels like a bit of a money grab. Second quirk- limited hours. This spa is not open on Monday and Tuesday. I found out today the spa doesn't open until 11am on Thursdays (the time of my scheduled appointment). I arrived a little after 10am with a plan to use the hot tub and steam room before my facial. (With that two hour limit in mind). Instead I sat on a step outside. They did open the doors at 10:25. I suggest installing a couple benches outside the entrance. I'm not used to a spa opening so late in the day. I prefer not to use a hot tub or steam after a facial. I like the wonderful products to stay put on my face. Third quirk: It is 2026. Please set up online booking vs the only other option: calling to book services. Please, please, please make this happen! Fourth quirk- consider providing a bowl of apples (or other fruit option) in addition to the complementary Nature Valley bar. Today's bar had 18g carbs 9 g of sugar. Not a healthy choice for people watching their A1C. Note- there are a couple options for purchase and a drink menu available. Loved- the water, coffee, and tea station. Loved- the comfy spa robe and plush towels. Loved- the clean, relaxing, well appointed facilities. Well done! Loved- the entire team is extremely helpful and friendly. A million stars go to Pamela for an amazing hot stone massage and Casie for an incredible facial! These ladies are both gifts to humanity and obviously love what they do. What a memorable, therapeutic, beautiful experience. Thank you both! Loved- Eminence Products are THE best and used for their facials. I appreciated the product recommendations.

Terrible customer service from the front desk. Once you get to the massage, the massage therapists…read moreare wonderful and the appointment is very relaxing. Spa is beautiful. I wish the front desk was friendly, then I would think about coming back.

Leaving a review because Betty's truly my favorite spa in the WORLD / happy place/ special treat…read morewhen I go home and I am shocked by some of the recent negative reviews.... I've been to many spas in NYC, LA, Boston, etc. For me personally, nothing compares to Betty's! The ambiance is welcoming and calming, the prices are reasonable and the team is experienced. I typically get facials and ALWAYS leave feeling over the moon, relaxed and happy. The massage/facial beds are heated and all of products are organic and smell AMAZING so it's kind of like 2 in 1 aromatherapy as you're getting your facial :) They clearly state that the sauna/hot tub is additional on their website, so for the folks griping about that, it's probably best to simply read the info while booking rather than rip them for something that is stated upfront! I never expect to sauna or steam going into a facial service anyways, that just seems like an added perk/not to be expected. I digress.... if you want a perfect self-care day, book at Betty's!

DON'T WASTE YOUR MONEY HERE…read more They no longer offer the ability to soak as a part of your normal services, which is not advertised anywhere on their website. This is standard practice at any SPA, no matter what part of the world you are in. Doesn't matter if you are at the Ritz, Woldorf Astoria, Four Seasons, or a resort in Europe, Asia, or South America. When you go to a spa, you automatically have access to all the spa's amenities. This includes tubs and saunas. There are no spa amenities here. If you are paying premium prices, you would expect a premium experience. Keep looking because you are not going to get that at Betty's Day Spa. To make matters worse, their customer service is horrendous! One would think that, if there is a medical emergency, they would allow you to at the very least reschedule your services. They do not. Thank goodness I do not live here and can go back to my normal masseuse next week.

One of the best massages I've had in years! Thanks to the staff and a special thanks to Diane!read more

Melinda did my manicure and pedicure and it was honestly the most luxurious experience I've had…read more Her massage was incredible -- relaxing, unhurried, and so attentive. I felt completely pampered. I'll definitely be booking with her again!

From start to finish, this was one of the best spa experiences I have ever had. If you get a facial…read morerequest Janine.

I came here a while ago. The front desk receptionist was rude and snooty until it was time to tip,…read moreand the masseuse almost forgot my arm, and I had to remind her.