Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

I would highly recommend Payless Water Heaters. They made everything so easy. I messaged them on…read moreYelp on Friday night. I received a phone call right away and was able to schedule an appointment for Saturday between 2 and 4 pm. I then received an email confirmation that included the name and photo of the person that would be coming out to my home. Antonio was assigned to help us and arrived right on time. He was so friendly and knowledgeable and was able to fix my water heater in no time at all. If I ever need any plumbing help in the future, I'll be sure to contact Payless Water Heaters and request Antonio.

After 11 years of faultless service my Navien NPE-240A tankless water heater threw an error code…read moreand needed emergency service. The installer was unavailable to evaluate it today so I put it out for the Yelp Pros which is how I got in touch with Payless. Michael int the office reached out to me promptly. Gave me the service fee up front and said they could have a tech present between 10-12 today. Joseph was at my house at exactly 11:00am and went right to work. With the help of a factory tech at Navien, Joseph was able to quickly diagnose and correct the problem associated with that code and didn't require an new parts to make that happen. As I am not a professional, I would have taken Joseph's direction if he had wanted to up-sell me, but he did NOT exploit that opportunity. His honesty, competence and desire to invest in repeat business overrode the pure profit motive and that will serve both he and his company very well. I would not hesitate to contact them again should I need any further service in the future. It's rare to find such honesty in the trades these days.

Mario is very knowledgeable about plumbing and also an expert electrician. He explains things very…read moreclearly before starting the work, and do very quick clean work. I recommend him highly.

I have recently worked with Mario to diagnose and replace the valves for our wall-mount bathroom…read moresink faucet and to service our tankless water heater. The valve replacement was tricky as he had to access it through the other side of wall behind the faucet. Mario did a wonderful job! Throughout the process he communicated effectively, arrived promptly, and, most importantly completed the job efficiently, professionally and with minimal disruption to our household. Pricing was very reasonable too. I highly recommend The Water Heater Tech - Mario.

I've used Shellback two previous times. However, I was really surprised Shellback arrived in less…read morethan 4 hours. The technician assessed the problem and he had my kitchen sink faucet resolved very quickly. He left everything clean and tidy. Thank you Shellback!

Jesse at Shellback Plumbing was amazing. We originally hired another plumbing company for our home…read moreinspection, but they canceled on us at the last minute during our 7 day inspection contingency! Talk about stress, but luckily Jesse and Shellback came to the rescue and were able to come out the very same day, which we were incredibly grateful for. He walked us through everything in plain English, letting us know what needed attention now versus what could wait until later. It was so helpful as first-time homeowners because we never felt overwhelmed- we just felt informed. He also confirmed that the sewer line looked to be in great shape, which gave us a lot of peace of mind. We really liked Jesse. He took his time going through everything with us, answered all of our questions, and made sure we understood what we were looking at. We definitely recommend Jesse and Shellback Plumbing!

Had them (Josh?)come out and do a check on my tankless water heater that was not giving hot water…read more He gave me a run down of needing a number of parts, and gave me a ridiculous estimate. I get that you have to charge for your time, and that can variy, BUT, when you are being scammed for parts that have zero issues or relation to the unit, and its not even preventative...NO WAY.. Even in the conversation you can tell how scamy this place is...evading questions. Straight up greed infested business. I am CERTAIN you will be pleased or in major fear of not having water and open your wallet to such businesses, and they will smile and make your emotions calm and you will be at ease...but that is all you paid for. These are parasites. Then he claimed the part isn't available, and he pushed to swap out the unit. A little web search and the parts magically were available (Not even needed!). Crazy part was that the issue was simple enough that I fixed it myself with a couple O-rings. Oh, he also damaged a valve getting it out(luckily not bad enough to replace (what a tool). These guys will damage things on the idea of "emergency" and you will need more parts. They come and seam professional, and they explain things vaguely in case you know what they are talking about....It really bothers me that we have such parasites! They should just run for office. These techs should stop working for such companies. They learn horrible ways to cheap and lie. Have human blood run through you, and do work independently, you can market yourself, you need that, on social, etc. The reason they can pay you 40-75$ an hour is because they are cheating people. Do honest work, do preventative measure options to see if client is in position to pay for it, and build from there. Not scum pond businesses. This was my experience and my take away from a variety of service providers. They West Coast Water Heaters falls into this category. I am sure they will claim he is fired, so we are better now.... the training camp says.

Josh is a straight scam artist! Came out for a "full service" to a water heater, charged me $225,…read moreonly reset the unit, stayed there 10 min, and it still does not work. He stated he would service and descale the water heater, but didn't do his job. This guy is a fraud, and I would stay far far away from this guy. Update - See the original quote where he stated he would do a full service. Again, highly unethical scammer. Also, if you check even with Rinnai, error code 12 has NOTHING to do with hard water. It is an ignition problem. This guy has no idea what he is doing. An embarrassment to the industry.

Wednesday night we discovered wet carpet due to a suspected water leak in our slab. Thursday…read moremorning we started making calls. Our regular plumber was not available to do a leak test until Friday afternoon and couldn't schedule a repair until the following Monday. I scanned Google and found Art & Team, called and was able to get a leak test within a couple of hours. Test confirmed a slab leak and the repair was scheduled for the next morning. Art's team arrived and, after breaking the slab and a lot of detective work, a second leak was found far under our kitchen tile so the decision was made to re-pipe the affected area. Saturday morning it was all hands on deck. The owner Akmal (Art) and his team worked throughout the day. Everything was covered in plastic and room areas were isolated. Care was taken to make as few drywall cuts as possible and those cuts were clean. By Saturday evening, the repair and re-pipe was complete. The slab cut was refilled cleanly with concrete patch. Clean-up was thorough. Price wise, Art's quote for the test and initial repair was much less than the low end of the range our regular plumber quoted. The additional re-pipe added expense but overall the final price was very fair. We highly recommend Art & Team for any major or minor plumbing work you may need. They are responsive, experienced, and very reasonably priced. We now have a new regular plumber.

Our building was constructed in 1970, and I doubt anyone has checked the condition of the pipes…read moresince then--let alone replaced them. We frequently dealt with leaks from the apartment above, as we share the same plumbing infrastructure. I searched online for a reliable plumbing service with good reviews, found Art & Team Plumbing Service, and made the right choice. The technicians (Art) arrived the very next day, and my "plumbing nightmare" was over in just two days. Excellent service. The specialist who did the work was a true professional. He also pointed out a few other issues that I'll likely have them fix as well. They offer a very flexible schedule and great prices. From now on, I'll turn only to them whenever the need arises, and I would certainly recommend this company to you.

Jeremy saved me hundreds of dollars on a repair by honestly telling me it was something I could…read morehandle myself. Another local plumber had quoted me a much higher price, but Jeremy took the time to answer my call and even reviewed a video another plumber had sent me. Within minutes, he explained exactly what needed to be done to fix the issue. That level of honesty and professionalism is rare these days. When Jeremy provides a service, you're paying for a true expert in his trade--but he's not the type to dig into your pockets unnecessarily. Trust me when I say he's one of the good ones.

Had to do a Saturday night emergency call. Was able to diagnose over the phone with pictures, and…read moreprobably one of the most efficient plumbing jobs Ive seen. Had the wall cut open and a new water fixture replaced in probably ten minutes, fifteen tops

I was referred to Red Rock HVAC by a trusted source and am so glad I gave them a call. Owner Alex…read morewas extremely professional on the phone and dispatched a technician who arrived at my home within an hour. The technician diagnosed the issue right away, and the agreed-upon repair cost was very reasonable. They completed the fix the very next day, and my system has been running flawlessly for a month now. Huge thanks to Alex and his team for providing such prompt, dependable service!

We've relied on RedRock HVAC a couple of times now. Alex helped us in the past with a new air…read moreconditioning install, and recently, he and his team replaced broken pipes in our home. They were honest, the work was done well, and the pricing was very fair. I'd recommend them again.