While I stay with the office because of my dentist, Dr.Alti, who is fantastic, I have been…read moredissatisfied with the front office, customer service, and scheduling for some time. Today I encountered new staff and an entirely different and excellent experience when I got to the office. While staff shortages persist, the helpful, pleasant, "we will work it out" approach was appreciated! The receptionists went out of their way to provide insurance benefit information and accommodate my visit in spite of an office scheduling error made months ago. Thanks!

I asked the billing department to check if I had a cleaning available they said I did after my…read morecleaning. They charged me full price and said I did not have a cleaning available. I have been trying to get this fixed for over a year. I just called corporate customer service and their voicemail is full and not accepting messages. My advice is to never use them and I never will again.

Dr Stacy Lee was so kind looking at my broken toothGloria got me in right away And Dr Lee looked at…read moreit Immediately fixed it I would Definitely recommend this DR for any of your needs she is Absolutely the best

Best dentist I've had. Great staff, well-maintained office, my cleanings are always painless and…read morevery thorough. Love going here.

Had a good experience with Dr. Brammer replacing a filling at Gentle Dental. He was on time for my…read moreappointment and the progressive numbing made the process completely painless. His assistant, Vincent, was also very helpful telling me what to do and what to expect at each step.

Amazing, compassionate emergency care. I had a crown fall off and my regular dentist wasn't…read morereturning my calls. This place got me in within an hour and had so much compassion for me, my situation, and needs. Hands down recommend.

Thank you for getting my cleaning done the same day as my exam and X-rays. Dentist visits make me…read morereally anxious, so it meant a lot not having to come back on another day and stress over it. The dental assistant was incredibly kind and helped put me at ease right away. I appreciated how efficient he was...he worked quickly in a confident, intentional way that made the whole experience much more comfortable for me. I'm genuinely grateful for the care and reassurance he provided. Dr. Nijjar was gentle as well and made sure I stayed comfortable and pain free. I honestly felt very well cared for from start to finish. I still don't enjoy going to the dentist, but having a team like this definitely takes some of the anxiety off my shoulders.

I've been going since I was just a child. All the staff is excellent. They are genuine people. I…read morehighly recommend this dental office.

Love this place (As much as anyone can enjoy the dentist). Dr. Lee and his staff are amazing…read more There's a reason they have been together for 20+ years.

Going to the dentist may not be an easy feat for everyone, so it's so important to find someone you…read morecan trust. Dr. Bradstreet is very easy to get along with and has a great energy. He has been mindful of respecting patient preferences, especially those of us who have been at this clinic for decades. I can tell that he will do whatever he can to make sure that you feel comfortable throughout your visit. He and his team embody what it means to have personalized care, and you will feel really special as their patient. I strongly recommend him to all my family and friends!

If you value your teeth or struggle with anxiety, I strongly suggest going somewhere else…read more I trusted this office because they seemed understanding at first. That trust was a mistake. In my experience, this is a very untrustworthy office who seemingly only cares about money. I had teeth extracted here at 20 years old that could have been saved. I was also told I needed FOUR more of my front teeth removed. I've since gone to a new dentist, and the difference is shocking. They actually listened to me, respected my anxiety, and focused on saving my teeth instead of removing them. I just had two fillings done on teeth that Dr. Bradstreet said needed to be extracted. They did NOT need to be removed. I've included a photo: Dr. Bradstreet's work is circled in white, and my new dentist's work is circled in black. I am still extremely upset and angry that I went through extractions that may not have been necessary. You only get one set of adult teeth, and I feel like mine were taken from me too easily. I also felt like my concerns, especially about cost were not taken seriously, which makes me question the treatment decisions that were made. Please get a second opinion before agreeing to any extractions here. It could save your teeth.

I'm nearly 70, so I've had a lot of Novocain shots by now.  I just had one this morning from Dr…read more Barrett, and his technique was by far the gentlest I've ever had -- barely hurt at all while being administered. Both my wife and I really like our hygienist.  Although forced by the pandemic to revert to manual tools (vs. the more modern power-washing method), her technique is as close to perfect as is humanly possible.  Never any bleeding or accidental pokes, which have happened many times with other hygienists.  And although today was my first filling from the dentist, it was my 4th or 5th cleaning (we became new patients last year), so that assessment has a solid data base behind it. And my wife has had one of their crowns that they make while-U-wait, right there in the office (total time about 2 hrs) and it actually fit better than either of her other two, both of which required her to return after a few days to have the temporary crown removed, which can be painful.  Fantastic! If we could give them 6 or more stars, we would! Andy A.

This review is not about the dentist but the front office. My insurance has provided me with this…read moredental office as one that is in network according to my insurance. I called and made my appointment. At the initial call, I have provided all my insurance information. The first available date was out more than two months. In the mean time. I filled out a lengthy questionnaire online that included dental and health conditions, but was quite extensive. Than, the day before the appointment, they called me to inform me that they are not in network. Since I did provide my insurance information on the initial phone call when the appointment was made, they had ample time to figure out if they in fact were not in network, yet they claim that because they just got my filled out form, they did not know sooner that they were not in network.The bottom line is that I lost more than two months of time and I really needed to see a dentist, and they showed zero interest in taking any responsibility for waiting until the last minute to inform me of this key fact. While the dental services might be good, but treating potential clients with such low level of care provides a picture that is less than desirable for wanting to be a client or a patient to such an outfit.

Dr Forster is a great dentist , very thorough and patient. Clearly explaining everything…read more The only drawback is the inflexibility with the front office. We recently had a housefire and needed to meet with a contractor at the same time of as the dental appointment. Unfortunately, the office insisted on charging us a $50 cancellation fee for missing the appointment. There are some things in life which you have no control over such as when contractors will start to repair your house. Some flexibility would've been greatly appreciated! All that said, we will most likely return to Dr Forster as he is a good dentist.

I'll start by saying I have a *lot* of anxiety when it comes to dental work due to extensive past…read morework and dentists that didn't have great bedside manners. I went to see Dr. Forster for tooth pain and ended up needing a crown for a cracked molar. Dr. Forster's manner is gentle and welcoming, and he was very kind and talked me through everything thoroughly before any work commenced. There were a couple of moments during the process where I was obviously needing a break and he suggested such, and didn't make me feel like he was rushed or impatient at all. The entire team was skillful and kind. I feel like I finally found a dentist I'm comfortable with!