I have shopping for fabric for over 7 years and shopping at Mook Fabrics was the best fabric…read moreshopping experience I have ever had! This store is a hidden gem for sewers and quilters. Definitely worth the drive! The store was clean, well-organized, and had great displays of different projects on the walls. And unlike some other stores, there is room to move around and they even have shopping carts (a rare find in fabric stores). Great selection of fabrics and surprisingly great/lower prices. On top of all this, the customer service was incredible! We were greeted upon arrival, had our fabrics carried for us to the cutting table and were helped by several different staff and the manager (who spent a considerable amount of time with us)-- Incredible customer service--retail stores could learn a lot from this crew! Overall, a 5-star experience. I will definitely be a returning customer.

From the owner: Fabric retail and wholesaleread more

Although I was unable to find what I was looking for, the staff was incredible! Customer service…read morewas so impressive it was almost unbelievable. I will be back for sure.

I love the large variety of fabric they have but I've decided to stop going to Marshall Fabrics due…read moreto the disgusting scent in the store. Every time I've been there, it stinks like rotting meat. I'd rather pay more money elsewhere than to be nauseous for the rest of the day.

Extremely rude owner, loud, obnoxious, and argumentative. I had intentions of buying fabric for a…read morequilt. The owner was being extremely rude to another customer and I walked out, without a purchase.

My package arrived really quickly and Peggy was so communicative and great to work with! Highly…read morerecommend.

Take my sewing machine in for cleaning and repairs and have always felt the service was excellent…read moreand reasonable.

From the owner: Your ultimate quilting inspiration. Full service store.read more

i was just at this location with my sister who is here weekly as she sews for a living. The young…read morewoman who was cutting out fabric was yawning the entire time and looked like she would rather be anywhere else and did not try to hide that. When I approached her with some garbage that i found on a shelf she looked at me blankly like I wasn't there. so i told her never mind and I went to another employee. she shouldn't be working in a service industry if she feels the way she does about her job. I'm not impressed.

I rarely have experienced such poor business practices and customer service. Join the 21st century…read moreand put SKU's on you stock so you can keep track of it. Your staff may also consider calling customers back. This is supposed to be a business.....where you provide a product and service..... not some tinder date you ghost. As a designer, I specify a lot of fabric and I will do everything in my power to avoid this company in the future.