This target is the only one near me so I am kind of force to go here to shop. Customer service is horrible no one is helpful nor friendly. The Store itself is clean not bad but definitely everyone should be retrain on customer service. read more

The women's bathrooms are DISGUSTING! All the stalls were dirty and looked like they haven't been cleaned in days! So gross.

Visited a Target that's conveniently connected to a nearby mall, which gave it two separate entrances. This was super helpful depending on where you park. I went in the morning and honestly, the store felt a bit cluttered, like they were either restocking or just hadn't organized yet. One thing that stood out in a not-so-great way was the employees smoking right in the parking lot. It would be nice if they had a designated area elsewhere. The parking itself was spacious, but since it's shared with the mall, it still felt kind of packed. On the plus side, self-checkout was open and fully functional early in the day, which helped move things along quickly. Overall, it was a decent visit, but a few changes could improve the experience. JY review read more

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This Target is attached to The Commons in Federal Way. This store is kept clean, but the stock is abysmal. A lot of the items I wanted they didn't even have a space for as they no longer carry it, while there was a TON of empty spaces on the shelves. The things that they decided to put behind glass were definitely very interesting. Is it a stocking issue or a theft issue? Probably both, but either way I wouldn't consider their stock to be reliable and there's a very good chance you're going to have to go to another store. Compared a few prices on first aid/pharmacy items I've purchased recently and found Fred Meyer to be cheaper in all cases. This Target is potentially in a great location depending on where you're coming from so you do you. Self-checkout machine played nice, so no complaints there. read more

I hate this Target. We only go here for convenience. Their customer service is always horrible here. Especially from their team leader Shylyn. She always has a nasty scowl on her face. How do you have someone so hateful lead a team? Yuck, Shylyn.. read more

It's been a while since I shopped at this location and it'll be a long while before I go back. Stopped in to get a few items for an upcoming trip and do some light grocery shopping. The grocery area is lacking, some of the hot dogs were green, not a lot of selection. Couldn't find the cat litter. Items like laundry detergent were locked up. read more

Between staff swearing in the open and my enthusiastic cashier Davy, I felt more like I was at a Walmart. The total at the end reminded me I was at Target. read more

Since moving to Washington from Hawaii, I've been needing to find a target that's close & good. This target is pretty good & organized but the way there's only 1 cashier open at most times and there's always a line at self check out could be confusing. The parking there is okay, we've never really had an issue with that. I ended up doing a few returns and the employees are actually very nice, and they made it go by smoothly. read more

Terrible customer service! I came to return and pick up my stuff, and the cashier gave me this attitude the moment she saw me. No greeting, no offer to help. When she finally handed me my pick-up item, which was the cat treat, it was the wrong one. The product clearly said "Package Quantity: 12," but I only received 1. So I showed her the details from the Target app, and she just gave me this infuriating side-eye, put her hand on her hip, and had the audacity to say, "It's 12 on the inside." IT LITERALLY SAID PACKAGE QUANTITY! When I asked for a refund, she snatched the bag back with anger and spat, "I just cancelled your order." Ugh, the worst customer service ever! read more

Its a target. You know the go tos and what to look for. It is a clean target and all the staff was nice. It is attached to a mall which is a nice touch. Overall felt safe. The staff are doing their best during the pandemic to keep everyone safe and clean. read more

Surprise, surprise. Haven't been to a Target store in a while, but managed to look into the Target store at the Commons Mall in Federal Way, mainly because we were changing to CVS for our prescriptions, and there's a pharmacy located inside the store. How convenient. The lady there was quite helpful and we managed to switch our prescription provider without a hitch. Great service. Seeing as how we live just a few blocks away, it made sense for us to transfer to CVS. Now, while inside the store, I was amazed at the products available, to include a limited selection of groceries. In the cosmetics department there's even a section centered on men's products such as body washes, beard equipment & lotions & balms, to include a great selection of electric trimmers and shavers. Great move Target. I would imagine male grooming products is lucrative and it's nice to have one store and an area set aside for such. I know I'll be visiting this Target store much more frequently in the future. Even downloaded the Target & CVS apps for my iPhone. Now if that's not sincerity. Might become a 'regular' here. read more

This place is always under stocked and semi looks run down. Could be because it's such a convenient location and get tons of traffic. We frequent this Target every time we are in the area but wish we could find what we were looking for most times. The parking lot seems to always be under construction within the shopping center making it difficult as well. read more

I really USED to like this Target. Now, there's barely anything in stock. Not sure why it has drastically changed. It is attached to The Commons Mall. I have noticed that a lot of stores have closed since the pandemic and there isn't a lot of foot traffic outside of Target anymore. I hope this location will improve its inventory because despite the low stock, people continue to shop here. Aside from the movie theater, this is the only place that people frequently visit whenever they are at the mall. Sad. read more

"bEcAuSE tHIs is reTuRn ANd ExChANgEs" is what the target team member, Cruz, said to me as I tried to check out at guest services. It's actually pretty stupid considering I work at target too and that is the first time I've ever been told that I couldn't check out that the register. Targets first priority is their guests is it not? So federal way target you need to get your team members Cruz's priorities straight. It was during a rush so it would make sense to open up guests services to get through the rush faster does it not ? Cruz stop being lazy and do what you're getting paid for. Jokes on him electronics was more than happy to complete my purchases even though i had no tech items read more

This is one of our go-to stores for multiple things. We stopped by for some Christmas presents. It was clean and things were where you'd expect them to be. Could use more customer service reps on the floor but overall it's a decent place for kids clothes, shoes, makeup etc read more

They do not answer the phone. Doesn't matter what time of day you call, it will ring for multiple minutes then eventually disconnect on its own. read more

You would think 6 towels and 2 firestarters arent that hard to count and yet the girl that couldnt be bothered working today dec. 3 around 4 to 5pm still struggled to account what I ordered and paid for before handing it to me. And also when somebody is standing in front of you... it would be nice to be acknowledged. I dont mind doing it as a customer but wouldnt it be nice to just say ill be right with you after u see me standing in front of you and then u can get back to whatever u are doing. ‍ read more

There are a bunch of employees just loitering about... looking at their phones... on their walk talkies... nobody actually helping customers. In the middle of the day, none of them are working the registers. They expect every customer to check themselves out. I got a very unfriendly vibe and not sure if they were suspicious of me for being a straight white male. What appeared to be a supervisor walked behind me as I was checking out, and then a short female security guard walked towards me as I was exiting. I felt like in their minds they were protecting the public from this straight white male. Sorry for being white, Target in Federal Way. read more

I am truly fed up with this Target location. Whoever is in charge of staffing this store either doesn't give a crap or is completely out of touch with this stores needs. - The lines are extremely long, usually customers have to line up in the kids clothing and along the main path. This was the first place I've ever had to leave a cart full of merchandise. (Inadequate staffing) - I've never seen this store faced. Ever. Everything is always in disarray and it's hard to find things. Yes it's partially lazy peoples fault but you also need staff to put stuff back and stock correctly. - They are also constantly sold out of product in every department. Their clothing and shoes almost never have sizing I need. I couldn't find sandals or dresses today in my size - and it's spring. (Inadequate staffing or poorly trained ordering/receiving dept) - I picked up garbage out of the isles off the floor because people were stepping over it. WTF. This is a huge safety hazard but if you don't have the staff to do it... guess what? - I accidentally dropped a glass jar of spaghetti in line once. The cashier handed me paper towels. We waited almost ten minutes for someone to come help clean it up. No one put down a hazard sign. In fact, *I* was the one warning other customers and their children about glass on the floor. The cashier was unphased. I try not to write reviews for big corporate companies but, wow. I've lived here in the area for 1.5 years and I shop here at least once a month but mostly out of necessity because this is the closest one to me. I've worked in retail for over a decade and I know customer service is frustrating but I truly cannot believe how poorly run this store is. read more

Would give this store no stars if possible. Shelves were empty. Couldn't find what I was looking for. The biggest complaint was that I went through the entire store twice and bypassed at least 9 employees that didn't care that you were there. Every time they made eye contact with you, with their face mask at their chin, they would just stare at you like I had a dick on my forehead. I'm not asking for spectacular customer service but is it so hard to say hi, welcome, do you need help finding something. I've worked retail for 12+ years and customer service is very big with me and this store does not have it. read more

Target - Department Stores Near Me - Federal Way, Washington

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Do you ever have anything in fucking stock? Every single pick up order I place, more than half of my items will be "unavailable". And if I use a coupon for one of those "unavailable" items I'm pretty much fucked because I can't use it again as it's already been marked as used. Worst target in king county. read more

I absolutely love this Target. The door greeter is always sanitizing carts and baskets and is friendly. The store is always clean and stocked. The employees are friendly and helpful. This location also has a nursing area located by the fitting rooms! Very helpful for moms who need to nurse their little one. The restrooms are tucked away at the front of the store on the right side right as you walk in. The CVS pharmacy and Starbucks are a nice addition to the store. read more

Store was busy, lines busy. Yes this was on a Sunday afternoon. I almost would like warmer lighting in the store as the stark white lighting seems cold and sterile. I don't get the best feeling shopping here it does not feel welcoming. I don't go here often, only came because of a family member. read more

Target - Department Stores Near Me - Federal Way, Washington

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This place is a f*cking mess. They now only let you go through self checkout if you have less than 10 items AND YET they still only have the bare minimum of cashiers ringing people up. And the managers only call over more cashiers once you've already been waiting 20+ minutes. Wow thanks More often than not the cashiers are slow. Whoever manages this store needs to be replaced with someone who has more experience managing extremely high traffic stores. There should never be lines stretching back to the makeup section and it shouldn't take a cashier 7 minutes to ring up someone with 15-20 items. Ridiculous. read more

Busy location. Lots of good things to buy. 2 separate entrances, main entrance & mall entrance. I purchased some items once & it was smooth. Customer service was great. Normally, I stop by the Starbucks for a treat read more

Target - Inside mall entrance - Department Stores Near Me - Federal Way, Washington

Good soup Nice store I like it I think it is good not bad not good OK more than OK I don't know what else to say so goodbye read more

Target - Bathroom organizing - Department Stores Near Me - Federal Way, Washington

Great place to shop if you want to buy air. Empty shelves as far as the eye could see They were literally sold out of absolutely everything that I needed to purchase. Their comment was "yeah's our trucks wait until we're almost empty to bring stuff this time of year." Really? Just this store? Seriously don't bother unless you want to waste a trip. read more

The facility is disgusting. Restrooms unkept. Garbage everywhere. No sanitation stations. The one they have at the door is so full of trash that the lid is raised. There's clothing all over the floor. Looks like the place has been ransacked. The experience was poor. We walked out. Looks like their management team is non-existent or inexperienced. read more

I love the reasonable prices of the fresh vegetables and the great prices for canned goods, l got a fabulous price for a spiral ham for Thanksgiving, I'm thankful for the good prices when everything is going up! I also love the hummus!!! read more

Failed ! Was yesterday Black Friday ? This is the newly remodeled target. What a disappointing experience! The only clean part of the store was bathroom, personal care & electronics. The food section was empty on most necessities. Isles were littered with random crap. Pegs empty and spots unfilled. No facing was done store was a complete mess. Nothing like the pictures ! read more

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I was looking to get the purple/green neon cat halloween decoration. It was sold out in September. Thankfully the website has the option to have them email you when an item is back in stock. This is of course a lie. You will get an email at 10:03 in the morning saying it's back in stock. Get your hopes up and check online to place your order. Your hopes will be dashed as the website was never updated and it still says out of stock. Thus can't possibly be you will think. So you call the store and navigate the menu to talk to someone in the department. The phone will ring a bit then auto hang up on you. You will try again switching to the customer service option. Again it will hang up. You will try calling corporate to find out where it's actually back in stock because you got the email saying it was! They will look and be unable to find it in stock, they will also try calling the store only to have them hang up on them too. In short. Screw you Target. Your online system is a joke and a failure, your phone systems are trash, and calling customer support to get someone in a while other country that can't do anything but follow a script is aggravating and physically going to the store to find the item and talk to the manager is an exercise in futility. What a garbage store... read more

I would have given them four stars but they're lighting was very bright okay yeah I'm very convenient close to the bus sort of close anyway enjoy your day happy summer. read more

The reviews had me extremely skeptical about having to come out to this location, but it's the closest one near us so we had to at least give them a shot! Parking is plentiful, and it's conveniently connected to a mall, so all the better with getting everything with one stop (if necessary). Every time we've walked in we've been greeted and notified that the carts have already been sanitized. Also during each visit, the amount of workers around in the aisles seem to be sensible. We try not to bother the employees unless we really have to, and the couple of times we did, they were both friendly, and courteous. On one trip I just wanted to know where a particular item was, and on the last occasion, we needed help for an online order we were suppose to pick up. So those two brief experiences were a plus since all these other reviews make this place seem like a s*** show lol! The only reason I didn't give a full 5 star is because so much of the shelves seem to be empty here. I'm not sure if it's because it's just out of stock, or the department's aren't stocking them quick enough lol. read more

If you would like to be treated like dirt, come here, otherwise don't bother. I came, was checking out at self checkout and asked for assistance with a coupon, Immediately got hit with attitude and when I checked the gal on it, there was no apology just more attitude. I tried to call and talk to a mgr and the phone just rang until it finally hung up read more

The aisles were pretty messy, the lines were exceptionally long as they only had about 3 cashiers, even though there were a ton of people in line, AND the women's bathroom was ATROCIOUS! Paper towels overflowing onto the floor from the trash can, every stall had toilet paper on the ground or on the toilet seats, and the stalls and bathroom smelled of urine. I did not even feel comfortable in there. You can do better Target! read more

Super long lines with 1 checker. Bathrooms need of a lot of help. Low stock in disarray.

Ugh miserable line and you see target workers all around doing other things. I don't get this

I am no doubt a lover of Target except this this one. The store is a hot mess to say the least! It's clear it's very poorly managed store. I was shocked to see what I saw as a regular Target shopper in other areas. read more

Target - Department Stores Near Me - Federal Way, Washington

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Target review Federal way WA Very poor experience, will I go back? (Possibly/possibly not) only because of exclusive products Target offers. Spent 30-40$ Situation Browsing in men's care section/shaving. Very awkward, silent (actually no interaction -was ignored) This security person was "Shopping" , had 4-5 items in his hands. I wanted to buy a Harrys shaver/sharp advertised blade. I waited 1 -2 minutes for this person to say something, silence. Ridiculous. I immediately paid and left. I issued an anonymous complaint. This Target person made me feel unimportant , like i was at fault for being a valued customer . The target employee said the security person was "possibly" doing a audit or shadowing someone in the aisle. Very poor customer service, and not a positive experience read more

This Target location is attached directly to the commons mall. Like the entire mall facility, parking is scarce no matter what time of day or which day of week. This location is a bit crowded. Not just the through traffic from the mall and people who think its fun to just walk around in target with no intent to make any purchases, but the isles seem tight and small. The clothing sections (women's, mens, infants) racks are all very close together and crowded. This makes it nearly impossible to maneuver a cart. Other shoppers are all up in one's space, too. Sometimes the store looks messy and unorganized. This is not the store's fault. Target is super busy and some customers can be rude/slobby/disrespectful. As for customer service, I've experienced an array across the spectrum. Some employees are kind and helpful, others hate their job... But never anything as bad as Walmart. -that's for another review. read more

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