I was told over the phone my insurance would cover a second eye exam since my first got my prescription wrong. But after making appointment waiting to see doctor they tell their was glitch in their system and I would I would have to pay. Now Im stuck with glasses I paid $500 after insurance coverage that I cant see out of. Me and my family will be taking our business elsewhere. read more

Don't bother and don't waste your time. Horrible customer service especially the girl with the covid mask. Also they charge 40 if you cancel

Complete waste of time. Completed an online intake and they waited until I shows up to tell me they don't take my insurance. Completely unprofessional to waste someone's time when you have the information to make a call hours before I shows up. read more

Target Optical - Bullshit advertisement. They don't accept all insurance. Call to verify or don't waste your time. - Optometrists Near Me - Eastvale, California

This is the most embarrassing and incompetent bunch of people running this place. They will reschedule and make you come over and over again. it took me three months to book my appointment and it was cancelled at a whim. Take my advice find another place unless you want to go blind. read more

If I could give this place no stars I would. The incompetent rude employee (older lady dark hair) was just blatantly rude from the moment I walked in for my kids appointment. She verified the insurance information then comes back to let me know the can only see one because I arrived late. I was like what? No I know what they confirmed on my voicemail the day before. She stated no and said only one can be seen. I just walked out with kids. The old lady was just extremely rude and had 0 customers service skills. Target needs to reconsider who they hire! read more

Update horrible experience glass staff is some rude worker guy in optical. Got called in by optometrist staff and said I was just seen a week ago, I inform her I wasn't. She said oh we put the date in wrong so we gave away your appointment it's now double booked. Was told I would have to go back to rude guy and have him run my insurance. I said no thanks he's rude, she agreed. I let he know I wouldn't be back for exam or glasses. I really really like the Dr and hate to leave but she is surrounding herself with incompetence. Why couldn't the office staff call me ahead of time I literally confirmed with them yesterday on the phone. Really bummed to have lost my vision benefits for 2024. Really bummed I have to find a new eye dr. Get rid of the rude guy. Dude you just opened like at 9am it's 9:01 and you are giving attitude because I asked if I should fill out the form and then another customer shows up and you get on his ass about keeping the paperwork and keep the clipboard. You told him in a rude tone. Maybe go work a non customer facing job. read more

Will never book here again I arrived 15 min early for my appointment this person tells me oh I will see if the doctor can squeeze you in I said huh I have an appointment I'm confused oh you didn't confirm it I said I didn't confirm it I have an email saying you're all set...her response oh well we will see if she'll see you I said no thanks. But don't waste my time coming into an appt booked on your site and you said I didn't confirm it yesterday so you cancel it...this is THEE GHETTO!!!!!! Don't book here you will waste your time trying to be seen read more

Target Optical - Looks confirmed to me!!!!!!! - Optometrists Near Me - Eastvale, California

Needed some help with my glasses when the lens pop out. Mary who was working at that time was very accommodating and helped me immediately. She saved my day! Thank you read more

Today I went to see Mary at Target Optical to get my lens prescription corrected ( My Dr.'s Error, not A Target error). Mary remember me and my specific issues I had with the Dr I had seen. Her pleasant customer service skills are highly commendable. She explained everything to expect with the redo of my new frames. She and Jenny make a great care team at this Target Optical. I HIGHLY RECOMMEND GETTING YOUR NEW GLASSES HERE! read more

Target Optical - Add on packages - Optometrists Near Me - Eastvale, California

I come each year for my renewal. Friendly staff, like the dr. I would recommend to others. I do actually!

Got here for my appointment and nobody here to help me. Then they ask me to wait and there's some random getting helped with no appointments. My name is Leah, cancelled on 2/13/2024. read more

This is my first time here I made my appointment at 1:00 & arrived a bit too early. But despite of coming super early the staff where supper nice & I didn't wait as long to get started. I didn't take a look at any frames on my visit. Dr. Tannie Tran is really nice very informative re-educated me on my vision & had options for me. I didn't use any insurance so I paid $65 for the eye exam & an extra $20 for the dilation exam. Will definitely come back here for my eye exams from now on. read more

Target Optical - Optometrists Near Me - Eastvale, California

This is my first time using Target optical, at first I was skeptical just not knowing what to expect. CATHY, the associate completely change my perspective! She is very friendly and patient with me the whole process. Thank you! read more

I just so happened upon the Target Optical one day shopping and was greeted by the nicest sweetest knowledgeable Dr. Tran. I did a walk in and was in an out quickly with my prescription. Everyone at the Target Optical from the Dr. to the nice ladies that help you with your glasses and insurance were superb! I had a great experience. When my daughter said she couldn't see the board at school I took her right over to the Target Optical and because I'm a busy mom if 3. My husband and I were pleased that we could make a SUNDAY appointment!!!! No more racing home on the freeway rushing to make by 5. It was a breath of fresh air to go on Sunday. I highly recommend this location. Excellent customer service, very Patient Doctor and Staff. Convenient scheduling!!!! It's just something else about Target that I love love love !!! read more

What an awesome staff!! I really enjoy when I feel taken care of and not like someone is being pushy. This location is a bit out of my way but I love the experience so this is my go to place! read more

Do not come here the girls are rude and they double book appointments and see you 30-45 min after your appointment time. I purposely made my appt at 9 am so I could be the first and took someone else who was a walk in before me. The girls were rude about I wouldn't recommend and they don't have a nice glasses selection pretty cheap brands. read more

This target optical is very nice very clean. the staff here is very very helpful. they are not pushy they do not pressure you to buy nothing and also they recommend the best frames for yourself Violet will help you the most she is very helpful she help me get a great deal on my frames and lenses always ask if you can sign up for your target optical account they will give you $25 off your total order :) read more

I needed a last minute eye exam since my glasses broke . Dr squeezed me in same day. My glasses arrived within a week. Very knowledgeable and friendly service. convenient since it's in target read more

I drove over 30 mins to pick up my glasses as soon as I got the text notification that my glasses were ready. I got to the office 15 minutes before they closed and the the employee said she couldn't give me my glasses because they were closed and it's was NOT 8 o clock. Disgusting service. We bought 4 pairs of glasses here and I'm disappointed by this. read more

I had been here before last year to get my exam done and was pleased with the service so i decided to bring my daughter to get her annual exam. There was already miscommunication between the staff and I received a call the day before my appt to advise it wasn't covered by the insurance, when in fact it was already approved. I arrived on time to my appt and had to wait over half an hr while they took someone who was already 30 minutes late to there appt and another patient after that. What do they make appointments for, if they cant keep them? Totally disappointed in there service today and most likely will NOT return here again. read more

I have been coming to this location for a couple years. Dr.Tran is wonderful! She always makes me feel welcomed and takes the time to speak to me about any concerns I may have. read more

Dr. Tran is the best optometrist I have ever been to. I've seen at least 5 different optometrist but she was the only one who really took the time to do a thorough eye exam and explain to me about my vision and my astigmatism. She was really good at explaining our insurance information and out of pocket costs as well. She also found that my husband had an astigmatism of which he has never even known about because everyone that he's seen has told him he has 20/20 vision. I would recommend Dr. Tran & we will continue to visit her for our routing optical check ups read more

Love all the staff here!! They are extremely helpful and attentive compared to other optometrists I've seen. Their prices are affordable too, my last optometrist visit at another optometrist was almost double what I paid here. I will definitely be coming back! read more

I was in California 14-19 July and decided to pick up some eye class cleaning wipes in the Eastvale Target optical about 4:22. It's taken so long to write this because I just found the receipt and could not remember which target I visited. Unfortunately the Hispanic woman was the rudest person I have ever encountered in any Target. She was waiting on someone and ignored my sister-in-law and I standing at the counter. I thought oh well, she is busy. Then when she finally acknowledged us, she acted as though she did not want to be bothered. I asked about the wipes and she very condescendingly said, " they are over there and you need to know which one you are looking for, there are more than one and I don't know the one you want". I said I need the packs. She just pointed at them, never attempted to really assist. I picked up the packs and put them on the counter. She said again rudely, " $6.45". Not that will be $6.45. While I am digging out the money, she says quite loudly, " that's $6.45. I stated I am getting out the dollars! She then said, oh. Is it not customary for a customer to be allowed time to get out their money or credit card in a timely manner or is there a time limit. Avoid this rude person at all costs. read more

Dr Tran is nice and professional! She's very detail oriented ! The staff is nice as well and their testing machines are pretty new too.

I haven't had an exam as great as this one. Super freshly, and fast. Also, I have never spent under $200 for glasses with HD lenses plus and 18 month warranty. read more

We were put down for the 1st appointment of the day at 10 and waited for 25 minutes and was told she messages the Dr then we were told she wasn't even there, waste of time and poor customer service. Will not go back they lost my business. read more

The doctor is super friendly and very helpful. The ladies that are in the glasses area are so friendly. Until today. Today our appointment was at 4:30 and we wanted to buy a pair of glasses. It was 4:50 and she reminded us straight away that they were closed at 5. So I asked if we would have time to purchase a pair of glasses. She said let me check your coverage. 4:59 she started shutting the gate... like really. So rude. We will buy our glasses elsewhere. We left and will go somewhere that doesn't make us feel like an inconvenience. read more

I took my prescription for glasses to Target optical since they are so close to my house. I expected just a few frames but was very pleasantly surprised by all they had to choose from. When I arrived the ladies were helping other customers but I was greeted and advised they would be right with me. I looked around and found my frames and when it was my turn, the young lady Jenny helped me. She was very courteous and professional. She went over all my options, never pushing a service or a product. I order progressive lenses which are new to me as my old glasses are regular for far vision only. I picked them up and they take some getting used to, but unfortunately I just could not and returned them to Target. The young lady Mary listened to my concerns regarding my balance when wearing the glasses and how I did not feel comfortable or safe. She understood my concerns and promptly offered to have my glasses re made and changed to single vision. She took care of all the paperwork for the return and order of the new glasses, and within 5 days I had my new glasses. Mary called me to let me know my glasses had come in. When I went to pick them up a few days later, Mary remembered me by name. She provided me with EXCELLENT customer service every step of the way! I want to thank Mary and Jenny for being very professional but also making the experience feel like you are being helped by friends. I would definitely recommend Target Optical. read more

I love Dr. Tran. She's so humble and friendly. The first time I went she was helping me with my insurance before my appointment... I didn't even realize I was talking to the optometrist. I've been to several different optometrists, but Dr. Tran is the only one I've ever gone back to- and the one I will continue to go to. read more

The store is being remodeled. (October 2017) The staff have been as helpful as ever and the shelves well stocked.

I came here for an overdue exam. I'll be honest and say that I only picked this place purely out of convenience. Thankfully, it worked in my favor. I was able to schedule my appointment online the afternoon before. The next morning I checked in next door at the optical department. Staff was incredibly nice even though she was clearly very busy. My exam was one of the most thorough that I've had. The doctor explained everything to me and answered every question I had regarding new contact lenses. I was given one of the latest lenses to trial. Then they scheduled me to come back in a week to see if I liked them. At my second appt it was a different doctor who was just as good. I was given a different set of lenses since the first didn't work out for me. I was given my prescription for both contact lenses and glasses right then. No high pressure sales to buy my glasses there, either. Would recommend this place to anybody who needs an eye exam! read more

Dr. Tran is professional and friendly. I have no complaints. The optical department next door has a lot to chose from. Got great service there as well. read more