I had a great first time experience at Target Optical and it definitely won't be my last. Savannah at the front desk was extremely kind, attentive, and nice throughout my entire appointment. Kelly Pham helped me with my eye exam and she was very efficient, knowledgeable, and easy to talk to. I didn't expect to finish my exam so quickly (it tookmaybe 10 minutes or less?), but I ended up staying longer than expected because I didn't realize I would take so long picking out some new frames! They had a variety of different frames to choose from and the prices varied depending on the brand. I loved the Coach frames and I can't wait to pick up my new glasses. Huge thanks to the Target Optical team for helping me out today! :) read more

I came here without doing my homework but on an immediate decision based on the vision insurance's recommendations First visit wasn't satisfactory imo for the bill was not broken down and the add on protection was never discussed. Second visit was due to the frame too heavy and the lenses needed to be sent back so I ended up choosing another frame for the incoming lenses. Today my 3rd visit to return the 2nd pair but after few adjustments and replacing the nose pads; I believe I will be ok with this pair. I will be seeing Dr Thomas Wu as needed for I thoroughly enjoyed his caring ways and wonderful work ethics I'll go elsewhere for the frame and lenses next time Update: Couldn't even wear this pair for 10 minutes I'm done & accepted that I've wasted $300 at this place I do not recommend this optical dept read more

Came in today and inquired about any promotions involving purchase of Meta glasses. Attendant claimed there were none until I explicitly referred to one online. Seemed dishonest so I'll be grabbing my glasses directly from Rayban. Worker seemed disinterested in answering questions or providing service. read more

I've seen (ha) Dr. Thomas Wu at Irvine spectrum for some years now and he has made sure my eyes were always on point. Even made an effort to get me in for emergency visit the morning of my baby shower! Not the typical work ethic and full of refined compassion. Moved out of state not sure if he still currently works here either way! read more

I had a really frustrating experience at Target Optical in Irvine Spectrum. I came in just wanting a basic pair of glasses, but they added a bunch of premium lens features I never asked for -- like polycarbonate, UV coating, premium AR, DST processing, and a protection plan. None of this was clearly explained, and I only found out after checking the receipt at home. It ended up costing me over $100 more than it should have. I returned everything, but it was such an unnecessary hassle. Be careful -- ask for a full breakdown before you pay. They should be way more transparent with customers. read more

Wonderful experience today! I have a lot of medical anxiety and hadn't been to the eye doctor in over 10 years, but Dr. Kelly Pham was so kind and the appointment was quick and painless! Front office ladies were both so nice on the phone and in person. Every person was so patient, friendly, and kind. Will definitely come back here in the future! read more

Xyrelle, Melissa, and Dr. Wu are all so professional, kind, & wonderful. Best team you could have. Very efficient and charismatic. I felt that I was in great care and will be sticking with this team. thank you read more

Target Optical - Optometrists Near Me - Irvine, California

It never crossed my mind to go to Target Optical to buy prescription glasses or have an eye exam. One day, I was shopping at Target and happened to walk by Target Optical and noticed they had Ray Bans. I was surprised, as I had no idea they carried that brand, among many other brands. I decided to stop in and get a price quote for a pair of Ray Ban eyeglasses that I knew I wanted to order. Xyrelle helped me and gave me different price quotes based on all the different options. To my surprise, the pricing at Target Optical is far better than anywhere else I looked at. Xyrelle was so great to work with, she explained everything and was so patient with me with the overwhelming process of ordering glasses. And Melissa and Kevin were really helpful, pleasant and great, too! And Dr. Wu, who did my eye exam was excellent. He was so thorough with the exam and was patient in answering all my questions. He's one of the best Optometrist's that I've been to. Overall, such a great experience with Target Optical, I highly recommend. Updated Review 10/7/23: I had such an incredibly positive experience when I purchased my glasses and contacts at Target Optical a couple of months ago, that I decided to return for a second pair of glasses for my computer work, as well as new contacts. Dr. Wu conducted my second eye exam for contacts, and his expertise truly shone through. He took the time to understand my unique eye issues, including concerns with driving, computer work, and my astigmatism. Dr. Wu meticulously tried various lenses on me, displaying an extraordinary level of patience as he honed in on the perfect solution for both distance and up-close vision. When it came to placing my order for the new glasses and contacts, I can't praise Melissa and Xyrelle enough. Melissa is an excellent manager and you can clearly see her positive influence on the entire team. Melissa and Xyrelle possess a rare blend of professionalism and warmth. Their caring and kind demeanor makes you feel like you're more than just a customer; you're a friend in need of guidance for your optical needs. They exhibited incredible patience and dedication, ensuring that I made the best choices for my glasses and contacts, and for that, I am truly grateful. Target Optical is truly a place where professionalism meets genuine care and compassion. It's definitely a standout in the world of eyewear providers. read more

This experience was seriously hands down the best eye care experience I've ever had. Everyone was so friendly and knowledgeable. I felt cared for, I felt heard, I felt important. My eyes feel pampered and I feel confident that everything was done properly. I had the eye exam with a contact lens exam. I found the most perfect glasses thanks to everyone in the office. In addition, the doctor also provided trials of contact lenses, partially due to my dry eyes. I'm oddly looking forward to a follow-up because I know what a great mood I will be in after. Since it was the start of my day at the Spectrum Center, it could have made or broken my day. Thankfully, it set me up for one of the best days I've had in a long time. Seriously, I'm not being hyperbolic. Everyone was so great and positive, laying the foundation for the happiest and most positive day I've had this entire year. To the ladies in the office: Thank you so much for just simply being awesome. Thank you for helping me so much! I appreciate each of you. Excited to see you on Monday. read more

The optical center is very organized, clean & have a huge selection of frames in all price ranges. The staff is exceptional!!! Don't let the fact that it's TARGET fool you - they have beautiful high end frames at reasonable prices Melissa took a lot of care and time explaining my insurance benefits (which were very confusing for me) and was very precise with ensuring my frames fit my face & the measurements for my progressive lenses were accurate. The customer service was the absolute best I've ever had at any optical store~even better than high end expensive stores in Laguna Beach! Highly recommend!! read more

Amazing service! Had first experience with Target Optical - Irvine Spectrum and it was GREAT!! Kevin, Melissa and Dr. Kelly Pham - They all went above and beyond to help me with my optical needs. Such a dependable and reliable team. read more

I had a great experience at Target Optical with Kevin. He cleaned and adjusted my glasses perfectly. They also provide pre-moistened cloths if you ask nicely. Thanks, Target Optical! read more

I am a client of Target Optical in Fullerton work in Irvine. One of my contacts came out of my eye and I went to this Target Optical in Irvine after work for a contact cuz I can't see and i have to drive an hour away! This rude lady wouldn't give me a contact to use and this has happened to me in past and they just give me one. Terrible service and how far u let one of ur clients drive with having bad vision!!!! Marlene you should be ashamed of yourself not even caring for the safety of a person who can't see and now has to drive unsafe!!!! read more

Doctor Wu is professional and the exam experience is good. Btw: If Wu offer PD measurement by default, I would like give a 100 stars rating. $62 for the prescription. Straightforward experience.no hidden fees and charges. read more

I always love going to the optometrist but this was an especially great experience. Dr. Wu is so cool! He addressed all my concerns, we talked about floaters and other eye stuff. He took his time and made sure all eye photos were clear and I never felt rushed. I felt I was in really good hands and was so happy that I just randomly decided to visit my Target Optical. Febe is wonderful as well. She is so helpful and kind, and patient as well. I've just had a very unexpected positive and wonderful experience. When I couldn't find the glasses I wanted, Febe looked into them and she found the ones I wanted! Thank you so much Dr.Wu and Febe! See you in a year! read more

Dr. Wu is fantastic. He did professional & accurate job with eye exam for my 2 daughters. They have the latest instruments there. Phoeby ( one of the office staff) was very friendly, helpful & patient with my kids. she really made both of them happy with their beautiful & high quality glasess. the glasses arrived earlier than my expectation. Thanks Dr. Wu & phoeby to make this visit an enjoyable experience. I'll definitely referring this location to friends & family. read more

Amazing staff and service. Melissa is very helpful, personable, and professional. Good selection of frames.

Came here on Saturday morning to get a check up. We turned up early for our 9am appointment, but it didn't open until a few minutes after 9, and even then they weren't quite ready. For some reason there had been a problem with the scheduling of our (mine and husband's) appointments, but seeing as their first appointment was 20 mins late the Dr. offered to take my husband in. Then the lady who was late had her appointment, and luckily the 2nd customer had called to cancel, so I took that slot. If you are going to book online, make sure you book through the Target website otherwise your appointment might not go through the system correctly. read more

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Dr. Wu and his staff are very knowledgeable and kind. In contrast to other typical glasses stores, Dr. Wu doesn't have any obligation to sell glasses or contact lenses, he can provide very trusted advice and recommendations. Also, the staff tried to assist us in finding a good deal on contact lenses. We got 90 days contact lens supplies less than $10. I highly recommend this store! read more

I'm really sad Denise doesn't work here anymore. She always provided really great customer service. I have a dog that loves to chew on my glasses and she got me the insurance for my glasses. When I had to get new ones, she remembered who I was and let me order new ones and pay for them over the phone so I didn't have to come in multiple times. Today I called in because my dog got to my glasses again, and the lady wasn't very helpful, would not let me order my frames over the phone but had to come in in person. I let her know that I've never had this problem in the past and would just turn in my broken ones when I went in for the new ones. I called another target closer to home and they let me order over the phone. I would drive out of the way to the irvine location because of how great their staff used to be but I will now be going to the one closer to home. read more

Dr Wu was fantastic. Unfortunately, the office staff is unwelcoming when you call on the phone. Staff member didn't start their name and I had to ask for it. Then immediately demanded why I was calling. Upon quickly explaining was told don't call is we will call you. Finally placed on hold for over fifteen (15) minutes only to be hung up on by the staff. I was initially told to call back after 3PM to see if the materials were delivered today in order for me to have them with me on my travels. Customers should be able to have an open dialogue. Unfortunately, Marlene failed to live up to the positive comments left by others for this location. read more

At Target Optical at the Irvine Spectrum, I had a great eye examination with Dr.Thomas Wu and his friendly, helpful staff. I was very impressed with the excellent examination and follow up appointment. The examination was very thorough with state of the art technology for your eye examinations. I appreciated being able to ask important questions and received helpful answers and advice from of Dr. Wu. I never felt rushed. I planned for both eye examination for glasses and contact lens. I have great confidence that I have the correct prescription for my new glasses and new contact lens. I highly recommend Dr. Wu and staff. Dr Wu is available on Thursdays at this location. read more

Wow Melissa and Target Optical saved the day for us. We were on vacation and my daughter left her contacts at home. Melissa was so helpful and got us what we needed in a jiffy with such great customer service. What a blessing!! read more

Dr. Wu was one of the most easy doctors to work with. He's professional, knowledgeable, very accurate, friendly and always concerned about his patients well-being, so you're definitely in good hands. He will go above and beyond for all his patients! I've gotten to know the staff as well and they all have been amazing and so kind. Denise, Princess, and Marlene have always provide stellar customer service. They're professionally trained in styling and knowing the best recommendations that best suit your needs at an affordable cost. I've recommended all my friends and family to their outstanding services and so should you! read more

A negative experience for down VIBES, and everyone looked stressed. Kept spelling my name wrong and asked my SSN in public setting When other patients are around. Unsure if Dr. Wu is good as I did not get to see him. The assistant needs some customer communication training. TERRIBLE. read more

Melissa and others working there were so professional and kind. Melissa greeted me right away and fixed my glassed in no time. Thank you so much. Target Optical at the Irvine Spectrum is one the best team you could have. read more

I went to another doc before my appt here and had a bad experience. Came here and Dr. Wu is good, he explains well and gave me a better prescription than the last place, and noticed more things about my eyes. Wouldn't buy glasses from here, too expensive and takes too long to get back but def go for the eye exam or contacts, they have newer machines/technology with good price for the exam. I also like that you can schedule an appointment online without calling. read more

WOW! They have an amazing team there. Dr. Wu is very professional and helpful. Melissa is so amazing and made me feel so comfortable.

Just want to say that I'm glad I found this location. They had only been open a few weeks when I first went there to look. They have a good selection and have some designer brands and the prices are reasonable. I don't really like to pay too much for glasses but with insurance I was able to get a good brand and decent lenses with coatings. Staff were very helpful in going over options and promotions and did a great job adjusting my glasses to fit when I picked them up. I had an eye exam somewhere else but the doctor here seemed pretty nice and willing to answer questions or willing to find someone who could help if he wasn't able to. Great customer service, will go back when I need a new pair! Update 3/30/2018: Had an appt with Dr. Wu. He's very nice and knowledgeable. I had a couple questions about pupil dilation and the test where they take a photo of your eyes (which is not covered by insurance) but he answered my questions and said I could always come back in a week or two if I wasn't able to have either done at my appt time. Staff was helpful in helping me look for frames, but I wasn't able to look for long due to time constraints. Will update again if I buy from Target. Regardless, Target always has good promotions going on, I encourage anyone to sign up with them cuz you get a special coupon during your bday month. read more

Horrible service here! they work part time I guess and whenever they feel like it! I stop by four times after I confirmed with them what is their hours and each time I showed up they were either closeclosed for lunch or the doctor wasn't there or Dr. left early. Target should definitely close this branch or change the management or the doctor or do all three! read more

Target Optical - They work part time here! Irresponsible doctor and the staff. They should close out this branch - Optometrists Near Me - Irvine, California

I had accidentally discarded my old contacts in the sink. While checking the internets I found out that you need an actual prescription to get a new pair. I called around all he fancy places around in O.C. Not only were their appointments 2 weeks away, no one was available on a Sunday. I called the local target at 10.30am on a Sunday and was given an appointment at 12:00pm noon. I have to be honest, it's been about 10 years since I last saw an optometrist. Being a healthcare professional myself I must admit Im a bit careless when it comes to my own health. Dr Wu was very kind and professional. Not only was this a prescription issue, this was an actual Eye Exam. Dr Wu had me in for a good 45 minutes, and checked everything possible and reminded me of certain aspects that need to be kept an eye on. This being my first experience with a health care professional in the states, I was left throughly impressed. Moral of the story: Get your eyes checked annually, and when you do Dr Wu is the man read more

Did my annual check up here. Super easy, fast and cozy. Way different than your average doctor office! It's inside Target so during your wait time (which is less than 15min) you can go for a quick shopping if you have. Very convenient and staff are super nice and friendly! Doctor Thomas knows his stuff and is very meticulous and thorough with his work/examination. Recommend it FULLY! read more

Target Optical - Optometrists Near Me - Irvine, California

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The service at target Optical is excellent! Princess from the front desk was very friendly and helpful. This is a new place, so for that reason it's not to busy! I need to make emergency appointment to my husband was feeling a discomfort in his eyes. I call and I thankful I could make a appointment for the same day. Dr. Thomas Wu, is a very professional, knowledgeable and patient in explanations. Best referral to a doctor that we've ever had! I hight recommend this location! read more

Wonderful experience with Dr. Wu and his staff!! They were very easy going and accommodating. I will definitely be going back for my next visits and referring them to friends and family. read more

Dr. Wu is amazing! For nine months I had severe dry eye that would not respond to restasis, steroids, or any eye drops. He then decided to express my meiobian glands and BOOM-I had my quality of life restored, and I am forever grateful for him! He is very patient, thorough, friendly. Princess and Andrew are so sweet as well and it's always fun to go in there, even if it's just to say hi while shopping. Finally, Denise (manager) was so helpful with my contact lens order that was deemed undeliverable by USPS-not only did she resubmit the order via USPS express mail to my home, but she took care of what I thought would be a nightmare within 5min. You will be in great hands at this store! read more

I have been going to Walmart for eye wear for years. After going here I found out how much I have been overpaying at Walmart. The service was EXCEPTIONAL. Dr. Thomas Wu was very quick, but thorough and I trust and will continue to go here. Princess was the Optical Team Leader that helped me with the rest of the process. Very friendly and very helpful. I will continue to come here for all my optical needs. read more

Dr. Thomas Wu did a very professional job with my eye exam. Target had all the latest instruments. I was skeptical about going to Target, but I was really impressed with the doctor and the exam. read more

Dr. Wu is great but unfortunately the other office staff here is the worst. I came in for my appointment on March 13th and Phoebe (one of two women who work at this location) told me that I didn't have an appointment. I showed her the email confirmation and she said that it must be for another location, I then pointed out that it was the irvine spectrum location in the email confirmation and she told me she would have to check with the doctor. Dr. Wu was still able to see me, that was fine. I provided my own frames for my rx and then left. She called me a week later to say that the frames I provided wouldn't work and I could pick another pair. It was frustrating because they have a really small frame selection so I asked if I could just be refunded and come back to get my frames. It was also frustrating because I misplaced my original paperwork but luckily the manager was able to look it up. The manager told me on March 22nd that I could come in and get my frames and that Phoebe would process my return in the store. When I showed up to the store Phoebe gave me my frames with a copy of the original receipt and told me my return was processed over the weekend, even though the manager said Phoebe would do it in store. Two weeks later I still don't have my money back, my bank said no return is pending. This optical center didn't fill my order and thus far is not refunding me. Total joke, I would definitely avoid this location. Irvine north is much more helpful. read more

Poor guys , tucked all the way in the back of the store. It was freezing back there. Target - move them somewhere else in the store. They need visibility. Optician was super nice I was just filling my contact prescription on my Insurance. No pressure sales. Shipped to my home. I will be back!! read more

Dr. Wu is an amazing optometrist. Thorough, careful and patient. He's the best thing about Target.