I picked up my lenses today. Excellent quality. The place is spacious. The staff is professional…read moreand very friendly. The prices are good. I highly recommend it

After being a loyal customer for over 10 years and trusting this location with my annual exams, I…read moream officially done. The current state of customer service here is appalling, and I will be taking my business elsewhere. The front desk staff are not only incompetent but utterly rude. Dealing with them feels more like haggling with a predatory used car salesperson than visiting a healthcare provider. Here's why you should save yourself the trouble: * Insane Price Gouging: I went in for a simple quote to replace my lenses. They quoted me $300 for standard lenses. For comparison, both Warby Parker and Costco offer the exact same service for around $65. * Hostility Over Medical Records: When I realized their pricing was a scam and asked for a copy of my own prescription (as a patient of this office), I was met with immediate attitude. * Artificial Delays: They couldn't even give me a wait time for a simple printout, claiming "it would take time" to print a single piece of paper. They waited until later to say "their system is down" To LensCrafters Corporate: You are losing long-term, loyal patients because your staff lacks basic professional training and human decency. It's a shame that a decade of history with a clinic can be ruined in one afternoon by such an incompetent team. Bottom line: Do not go here for exams, and definitely don't go here for glasses. There are much better options nearby that actually value their customers.

The sales associates and optometrists at this location are sooo nice & genuinely the best!!…read more I came in yesterday and spoke to Daniel, Dyani, and Rachel about eye exam options and frames. I was able to book an eye exam for about $180-ish the next day and Daniel had saved the frames I had my eye on! Once my exam was over (thank you to the sweetest optometrist this morning), Daniel rang me up and broke down the cost of frames / lenses / blue-light blocking / etc.!!! I ended up getting 2 pairs of eyeglasses today and they're going to be shipped directly to my house. You guys are seriously the best ever and so so nice I've never had such a lovely time having my eyes checked! I'll definitely be back and I'm going to recommend all my friends, family, and coworkers come here too :) Thank you again to Daniel, Dyani, Rachel, and the optometrist I saw this morning (I can't remember your name I'm sorry!!) like omg... love u guys long time thank you for being so kind

I had my optician appointment with the most awesome of all the options at Warby Parker! She gave me…read morea comprehensive eye exam and she's smart and personable.

I came in for an urgent call-in appointment on a Friday morning after a sports-related incident the…read morenight prior. The receptionist was kind enough to slot me in even though they were already full for the day. The optometrist that examined me was thorough and succinct in communication. He was extremely reliable in answering some questions I had regarding physical limitations related to the aftercare and walked me through the retina scans. Highly recommend this business ! They are professional, kind, and really care for the patients!

The docs are great. Yada yada yada…read more What sets this place apart is their front office staff. Kind and helpful.

Very well organized and clean shop! Scott was super helpful, as there was an issue with my…read morehusband's frames and lenses. Scott was very patient, knowledgeable, and helped come up with different options and solutions to fit our timeframe. In the end, he checked and cleaned my husband's glasses free of charge and gave us some helpful advice for our next visit. Thank you so much, Scott! Appreciate your knowledge and expertise.

My wife had some pain in her eyes and we called People Optical to see if the would be available to…read morecheck her eyes on a Saturday. They were accommodating and saw us right away. The staff were super nice and professional. We weren't here for glasses but they have a wide selection. Definitely will be back. I highly recommend this place.

Love this location! Yasmin (spellcheck if not correct) was amazing! It was quite busy since they…read morehad a BOGO but she was so attentive with my bf and I while also attending to other guests. She helped us both pick out pairs that fit our faces and lifestyle! All the other ladies were also nice and helpful. I'll continue to come back just for her as she was so pleasant. Thank you Yasmin!

Finally made it to the Quay store! Came during the evening on a Saturday. Been eyeing some sunnies…read morefor a couple years online however did not take the plunge because as an Asian, it's difficult to find glasses that fit right. Jordan helped me in store to find some glasses that would fit my face. She measured and asked for assist to make sure that she measured correctly to get the right fit--much appreciated! Jordan went over lense options--I chose the polarized with my prescription and used my HSA card. I was able to get a 30% off the total! My prescription sunglasses were mailed to me within a couple of weeks. They didn't fit right so I just went back to the store and Jordan fitted for me so they're now perfect. I love my new sunnies! Thank you!!

When we relocated from Los Angeles, where all our doctors were in the Wilshire and Robertson area…read moreand Cedar Sinai Medical Center, we worried if we would have the same quality care in Orange County. Our doctor at the Beverly Hills Eye Center referred us to Dr Domínguez, Modern Eye Optometry, in Lake Forest. Since 2018 we have been with Dr Domínguez and his team; we have only received excellent, professional and caring services. Our fears were allayed immediately, and time and time again Dr Domínguez' expertise in optometry has been demonstrated. I had an opportunity to also see an ophthalmologist that when I mentioned I was under Domínguez' care, he said "Ah you are in great hands." Thank you Dr. Domínguez, you and your team are definitely and highly recommended for the personal caring reception you always give your clients and because of your level of expertise, use of updated technology, and flexibility in seeing us.

Had a great experience at Modern Eyewear Optometry! Dr.Dominguez was so kind and knowledgeable. He…read moreprovided me with great information about contact lenses and took his time with getting me the prescription that worked best for me. It was such a Beautiful office, everyone was so friendly and kind. Great selection of frames, so many to choose from. I had a hard time deciding and Maribel the optician was so helpful and sweet! She was patient and helped me narrow down my choices and really helped me figure out what my insurance covered and best options for me. 10/10 service. Will be making modern eyewear optometry my home office from here on. Genuine service, great hospitality with people who truly care ! You won't be disappointed

Excellent experience!! 10/10 highly recommend…read more I needed to get glasses ASAP bc my vision is going bad. I also needed to take my 4 yo bc "supposedly" she failed her eye exam at pediatrician appointment Anyway, I'm so happy they saw both me as an adult and my daughter (pediatric) ALL the staff were so kind, welcoming and made us feel really comfortable as 1st time ever going to an optometrist We went into this appt thinking my daughter needed glasses. She picked out a kids frame while we waited (They have a great selection) and after running a very thorough tests, she has perfect 20/20 vision! She was bummed she didn't get her rainbow frames I needed glasses, and the Dr took his time, not rushing & explaining everything. Very happy with service. We will be back every year for our yearly check pup

I felt that the exam was much better than what we get and big places like Harvard Eye. Everyone was…read morepleasant and professional.

This is not a reflection of this store. In fact I have never been to this store. The product is…read morethe issue. I received a replacement pair of the same sunglasses and the same thing happened to them in less time I think. So even though the service I got was decent, ultimately, the sunglasses are garbage. The 2 stars are for customer service

First time shopping at Chili Beans, but won't be the last time! Very cool glasses and excellent…read moreprices. Father's Day weekend sale included half off second pair and a small cooler. As great as the glasses and prices were, the customer service was even better. Shoutout to Liam and Silvia for taking care of me!

I love my new glasses! I brought in my own frame and prescription. I have gotten my glasses here…read morefor years. I can see really well and the frames feel so good

Who would have thought an optometry wouldn't sell eye solution to walk-in customers? My eyes were…read morereally dry after working in a lab, so I stopped in hoping to buy eye drops or contact lens solution. Anything would have been fine. I've always been able to buy these at other optometry offices, but here I was told the stack of solutions I saw in the back was for patients only. It was a huge stack. Who the heck does not want to make extra cash by selling eye products? You're an optometry for goodness sakes. What bothered me more than the policy was how I felt the moment I walked in. The interaction felt uncomfortable. It was almost like I was being judged for having my sunglasses on. Normally, I wouldn't mind if a place had different rules, but the way the two ladies came across left me with a bad impression. I would not come back here.

Dr. Wu is excellen. he's thorough, explains what your eyes need, and always keeps you updated on…read moreany changes in your vision. The office staff is just as great: friendly, helpful, and willing to go the extra mile, even looking things up online if they don't have something in stock. I've been coming here for several years and have no plans to switch eye doctors. Thank you, Dr. Wu and team! keep up the amazing work!

Excellent doctor. Very patient. Works with you as long as it takes to get you your best vision.read more