I've been a patient of Dr. Flores for many, many years (maybe more that 10 years?) on and off as my…read moreinsurance has changed between jobs. I always have gone back to Dr. Flores because she is amazing, kind, and super knowledgeable. She always takes the time to answer my questions and explain things even when their office is very busy (which is always). It makes me feel cared for and I leave feeling like I have a better understanding about my vision. When Dr. Flores has been unavailable, I've also seen Dr. Lam. One time a couple years ago, I had an eye infection and I was desperate to get some antibiotic drops. For some reason, my insurance wouldn't cover the prescription and Dr. Lam did everything she could to make sure we could find a way to get the prescription covered or at least at a lower cost. While I was at the pharmacy, Dr. Lam made herself available in between clients to call me on the phone and ensure things were working out for me. She even offered to speak with the pharmacist themselves. Last but not least, the office manager Sandra has been amazing over the years with her customer service skills and taking care of my needs. When I called to make my annual appointment, I mentioned I was running low on contacts and wanted to come in to update my prescription and order more. When I went in for my visit last week, she had already put together some trial contacts for me to take home because she knows I have a pretty bad prescription and wanted to make sure I didn't go without contacts since it takes about a week for my contact order to ship. On top that, when I went yesterday to pick up my contact order, she offered me to pull up to the curb and she'd bring the box out to me. She handed me the box and sent me home with a little chocolate! That made my day. Overall, the service here at Flores Optometry is amazing and I will continue to be a patient here forever. The other staff members are always VERY kind and helpful and it seems like they do a great job working together and enjoy working together. It's always a pleasant visit and great vibes. THANK YOU :)

The BEST prescription eyewear I've ever put on. I needed dual prisms in addition to some correction…read moreon my right eye. A search on YELP was my first exposure to Flores Optometry. They had great reviews and are close to home. I just picked up my first pair of perfect glasses from them! They have equipment my last optometrist did not have. Dr. Flores gave me a very thorough exam and worked with me to dial in my very difficult and different prescription. That was last year. This year, the same great customer service and exam doctor. I actually was able to "walk in" and be seen right after 9 this morning. I highly recommend this office for your eye care needs. Oh, they've got a nice selection of brand names...good stuff!

Excellent shop, easy parking, great service and good prices…read more I had an unusual request to swap some lenses to make reading glasses with different left and right strengths. They did it quickly, efficiently and for less than I expected to pay.

I actually sought out Dr. Leung through yelp, little did I know she would impress me as much as she…read moredid. I kind of wish I could gate keep this business, but it's a disadvantage to the people who want a good eye doctor. I've been to Walmarts optometrist, Costco's eye exams, and a couple of other optometrists around the Bay Area (Oakland was my last place) they pretty much offered the same type of general service "you don't ask, you don't tell". When I went to Dr. Leung, she had a a two woman team that runs the entire show. They both take you through tests to ensure they are not missing anything. They pointed out that my current glasses did not have the correct prescription for my eyes and the material was not what I thought it was, ( I did wonder about this bc the lens started peeling) I was basically paying for plastic. Dr. Leung is not like Kaiser, where you are pushed out because someone else is waiting. She throughly evaluates you and is very passionate about what she does. I have a slightly rare condition with my eyes, my old optometrist kept getting confused as to why my vision was not returning to normal after my pregnancy was done. When I went to Dr. Leung on my first visit, she called out my condition and was able to help me get the correct prescription. These glasses have been the best pair I have ever received. If you can understand my relief as no doctor has ever brought this up. She had the instinct to say "you look normal, but there's something else behind your situation" and I immediately was impressed. Flash forward the following year, she still has the same spunky personality and all of the special equipment to do everything herself. I asked her why does she have all of this new technology and she explained how she wants to deliver good service and if she can do things without waiting weeks for labs, why not provide that to her clients. It's nice to actually get exceptional service.

I love this crew and Anna is fantastic!…read more My third pair of glasses, only at SL Optometry!

I came to this place because of its good reviews on Yelp; and the truth is that; my experience so…read morefar has been impeccable, good service; excellent prices and good reviews.

If you are looking for generic, cookie-cutter frames, go elsewhere. But if you want a masterclass…read morein eyewear, go see Karen and Aimee. This may be the nicest frame shop I've ever been to What I appreciate most is their honesty. They recently saved me a significant amount of money by advising against anti-reflective coating after I mentioned my frustration with smudging. Most shops would just take the upsell, but Karen and Aimee actually care.

Okay, first of all can I just say how wonderful Aimee and Karen are? They're an absolute joy of a…read moreteam and I love spending time with them talking about anything and everything! I've been going to The Optician since 2018 and my god it has changed my life and how I've viewed glassesware! I didnt even realize that glasses needed to be adjusted to your own face and the amount of comfort it gives you over the entire day, amazing! I never feel fatigued after adjustments done to my frames with them. Simply amazing. I have about 10 pairs of glasses with them now and have brought most people I know who wear glasses into the store for a new pair or two or three of glasses and the level of care and attention to detail to everyone I bring and myself is so above and beyond with what I've gotten in the past before I found The Optician. They not only help guide what looks good on you but also listen to the comfort/needs of the client in such a nuanced way that really lets the person pick what they feel the best in! Not to mention the unbridled enthusiasm when someone finds a pair that they're so in love with is just... chef's kiss moment! Honestly can't wait to start shopping for a new pair every year :)

Love love love this place! I am soooo mad i forgot their names but it was an asian guy who checked…read moremy eyes. He was super sweet! Very kind and gave me a lot of feed back about my eyes and overall just in general. Then there was an African american guy who helped me w my glasses. Who went above and beyond do you hear me!!!!! Great great great customer service!!!!!! Love them both!

Extremely rude lady, even though my wife used her Medicare eye med insurance last year, when we…read morestopped in yesterday to see if she could get new glasses, when I said Medicare advantage plan she summarily told us not interested. Today I called and said "eye med" the man on the phone looked in the computer and said , yes your insurance is good. It would have been nice if the "lady?" Yesterday had taken the time to look in the computer, but apparently she did not want to be bothered, but who needs good service, apparently not this place. I will never return to this place

I've been going to the same site for sore eyes for years but decided to try this one because it's…read morecloser and I haven't had time to go to my usual. I have ALWAYS got two at the other location but this place cost me more for one than I pay for two! And same brands. This place is way more expensive than the Fremont location with less deals. (Different owners of course) but the people who work here are nice. But I definitely suggest going to a different location price wise.

I am very grateful for the excellent care I received at the eye clinic . From the moment I walked…read morein, the staff was kind,professional, and very attentive.The doctor took the time explain everything clearly and made me feel comfortable and confident.The exam was through,I highly recommend this clinic to anyone looking for quality eye care!"

5 Stars. Walked in…read moreat noon when they opened, 1 person in front of me. NOTE this is a CASH ONLY ESTABLISHMENT!! Luckily I had some on me.. Looks like this could have been an old optometrist office. Everything was empty but walked up to the counter where a man whose straightforwardness and seemed-expertise rival that of Mike from Breaking Bad stood. My very expensive, rimless frames from the 2018-19 era seemed to have a missing screw. I did NOT want to do this myself since I could very easily scratch the lens and just royally F it up in every way possible (even though it was just a screw). The man behind the counter told me to give him a few minutes and that it would be 5 bucks. I was thrilled. I left and returned home in a span of literally 30 minutes..... This place is legit and I will definitely be back should I need anything else glasses-related. THANK YOU!

Fantastic. I broke…read moreoff the nose piece on my glasses and someone told me that I needed to have it laser welded. I called places near my house and they all told me that I needed to go to this place because he specializes in laser welding. I called over the phone and he said depending on the material it would be between $30 and $50. Sounded like a great deal to me I drove over to Hayward and found this little shack in a nondescript location right off the main street. Kind of shabby and homey looking but who cares as long as the work is good. And it was definitely good He took a look at my glasses and said oh you know what I can do this for $10. All you need is a nose piece. You gotta love the honesty. That's rare nowadays. My glasses are repaired and I will definitely come back here in the future.

This was my first visit since I decided to continue seeing the optometrist who had been working…read morepart time at another office. I am comfortable with Dr. Nguyen who is both professional and personable. She explains things clearly and kindly and makes sure I understand my complete eye health. The office staff are also professional, competent and kind. I am impressed with the cleanliness, orderliness, and feel that they all work to keep their patients feeling safe and taken care of. I highly recommend them.

Medical staff excellent, Back office/Front desk horrible. Poor Customer service..Rihanna/Susie need…read moreto be trained on dealing with patients. Training helps staff communicate with clarity and empathy. With the lack of experience leaves the patient confused and frustrated. Beware if you choose this Institute. They demand full payment up front before your surgery.

I've been a patient of Dr. Dea for several years now, and I couldn't be more pleased with the care…read morehe provides. He is truly one of the most personable and compassionate doctors I've encountered. He takes the time to explain everything thoroughly, always making sure I understand each aspect of my eye health and any treatment options. I've never once felt rushed during a visit--he listens attentively, answers all my questions with patience, and makes me feel like a valued patient, not just another appointment on the schedule. It's clear that he genuinely cares about his patients, and that level of care and dedication really shows in how he practices. He is a wonderful doctor, and I'm so grateful to have him as part of my care team. I'm also very happy to know that retirement is far off for him--I look forward to continuing my care with him for many years to come!

Dr Schymeinsky has been my Optometrist for many years... He is very professional, knowledgeable,…read morepatient, friendly, loving and caring. He is a blessing in my life; I fully trust him: Milpitas Family Eye Care Optometry is part of my healthcare team, as long as I live or, either they are still serving the community. The front desk personnel are very friendly and helpful. I love this place, I highly recommend it

This is the first optometrist I've ever gone to. The office is located in Pelton Plaza which is a…read moresmall shopping area in downtown San Leandro. The office is in the corner but unfortunately parking can sometimes be very difficult to find. If there is parking, it's metered at about $1.50 per hour. The office itself is pretty small with four chairs for waiting and I think two or three cubicle-like exam rooms. The desk staff are usually pretty nice and accommodating, although I will say I've previously interacted with someone there who seemed really impatient with me which I didn't appreciate (not sure if they still work there now). The optometrists themselves are very professional and understanding, I've worked with two of them before and both were kind and explained everything to me that I needed to know! También ellos tienen traductoras por hispanohablantes. Since the office is small, the selection of glasses was small, too. I've gone before and they had almost no glasses on display, but today they had a bigger selection, just not as much as other places I've seen. They have a variety of brands like Gucci, Versace, Mont Blanc, Prada, etc.. I think the staff can help you select frames that are not on display either since they can access the website of frames. Overall this place has good service for optometry but may be inconvenient to access and can feel cramped at times. The selection of frames on display is OK at best but if you are really picky about your frames, you may want to look elsewhere.

I had my eye exam here and decided to skip the contact lens exam. However after that, Dr. Nguyen…read morestarted commenting on my makeup and lashes, which made the experience feel a bit awkward. On the bright side, the staff were friendly and professional!