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    Target

    3.2 (37 reviews)
    Closed 8:00 am - 10:00 pm
    Updated 2 months ago

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    Clean and organized entrance
    Meg H.

    Long time Target shopper, first time visitor at Plainfield--and I wish I lived closer. Huge fan of this location! The entire store is clean, organized and well kept. I encountered multiple team members throughout the various departments, restocking and straightening displays. The care and attention to detail shows. The associate at the checkout was very outgoing and asked about my experience--love that. And don't even get me started on their Starbucks...immaculately clean, with the most excellent team. Both baristas were happy, engaged and fast! I tried the newest seasonal beverage, at their recommendation--iced toasted vanilla oatmilk shaken espresso--and it did not disappoint. Well done, Target Plainfield!

    Broken table
    Tony C.

    I attempted to return a defective kids table to the Plainfield Store #1403. I was denied because they said it was beyond the 90 day return policy. The managers I interacted with are Tom & Rita. Rita was more helpful than Tom but ultimately neither of them helped me out. They did give me a manufacturers phone number but it is not a working number. I felt that an exception should have been made on the premise of health & safety concerns. My 3 children were coloring on this table when it came crashing down on their legs. None of them were injured severely. They were just scared & slightly bruised. This table was purchased within 6 months from Target.com so it is still relatively new & should not have broken simply from them coloring on it. I do not feel that it is unreasonable to get my money back without having to jump through the hoops that I have had to jump through.

    Brian O.

    Target would always be the best store for me, simply because I could get anything I needed either groceries, appliances, electronics, clothes, toys, books and other things that we may or may not need in a daily basis in one place. It is really convenient and the prices are amazing The store is always clean and well lit. Most of the items are also organized and well stocked. The items are always in a good condition with great quality. On my last visit in the store, I was lucky that the specific item I wanted was on sale and it was good as new until now. This store is just literally amazing.

    Promotion displayed in the actual store about the discounts. I was told the promotion was online exclusive which the ad does not state.

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    5 months ago

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    1 year ago

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    4 years ago

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    1 year ago

    This Target is always clean and well stocked with a great variety of items and helpful team members. The best Target in the area

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    2 years ago

    This Target lacks in customer service and trying to get someone to help and no something is a task in itself, it's like a high price Walmart

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    3 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    3 years ago

    Hate your front displays. Plus the out of stocks and poorly managed checkout process. I'm moving on to another retailer. Good luck to you!

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    5 years ago

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    8 years ago

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    14 years ago

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    12 years ago

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    11 years ago

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    8 years ago

    Where is their self check out? Every time I'm at this location they only have 3 (if that) lanes open and I end up waiting in line forever!

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    7 years ago

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    6 years ago

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    10 years ago

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    12 years ago

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    17 years ago

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    12 years ago

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    17 years ago

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    7 years ago

    I love this store but I feel they discriminate against handicap. They do not offer motorized scooters for walking impaired people.

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    11 years ago

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    14 years ago

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    16 years ago

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    11 years ago

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    7 years ago

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    14 years ago

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    10 years ago

    Worse customer service I have ever received. I will never set foot in this store again.

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    13 years ago

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    9 years ago

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    Ask the Community - Target

    Review Highlights - Target

    I wanted to Thank Ashley ( night manager) and the guest service team at the Rte 59 Plainfield location for being Super accommodating and helpful!

    Mentioned in 2 reviews

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    Hometown Furniture - Wall art and floor decor

    Hometown Furniture

    3.5(24 reviews)
    1.4 mi
    $$

    Calling all Plainfielders, J-Town peeps, Napervillians and every surrounding town! If you're in the…read moremarket for new furniture, maybe a new home, or a refresh on your older furniture, give HOMETOWN FURNITURE a try. They're located off Route 30 in Plainfield. A small business owner, helping out his home town with great values! Hometown is stocked with wall decor, kitchen tables, sectionals, loveseat, dressers, wall decor and more! Don't judge it by the outside, go inside. Russ met us from afar and allowed us to browse the store, without being hounded by any sales pitches and no upselling. As I walked through the store, they have a kids area in the back-with cartoons playing-bring the famiy in and pick out your new family room furniture and so much more. Made our way all around the store and saw the company had genrously placed out complimentary snacks! Lazy Boy recliners from $199, I kid you not! I ended up buying two Lazy Boy recliners at $299 a piece. Go in and check it out for youreslves. Did I mention you can order from HOMETOWN FURNITURE online?? And you can customize your apolstry! Five stars all the way! Thank you for the wonderful customer service. Will be back in for more furniture.

    Katie from hometown furniture was rude. She did all she could to stay in her seat behind the desk…read moreand not come help my family. The 3rd time asking, she finally came and answered some questions. Then got an attitude with my husband when he asked if they negotiate price. made rude remarks about my kids. Classles, Poor customer service. Maybe something in her life makes her deflect her misery onto others. Either way, it's unfortunate to have had such a poor experience. We drove out there on our day off specifically to visit this store. We 100% were ready to purchase a sectional we found, until she snapped at my husband when he tried to negotiate 100 off. A simple no, that is our price, with a smile... Would have been appropriate.

    Photos
    Hometown Furniture - This is frame and I it was left till parts came in.

    This is frame and I it was left till parts came in.

    Hometown Furniture - Complimentary snacks! Say whaaaaaa! P.S. I got a twix and milky way :)

    Complimentary snacks! Say whaaaaaa! P.S. I got a twix and milky way :)

    Hometown Furniture - Hometown Furniture sign

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    Hometown Furniture sign

    Walter E Smithe Furniture & Design

    Walter E Smithe Furniture & Design

    3.9(36 reviews)
    7.8 mi
    $$$

    Our design consultant Taylor Cherveny was incredibly helpful. We would not have been able to…read morefurnish our home as beautifully or as efficiently as we did without Taylor's help. She is extremely professional and came with several great options for our living room and dining room furniture. Furthermore, she listened to all of our feedback and implemented it in a timely manner. Taylor really got a sense of what my wife and I wanted and delivered expertly. Walter E Smithe also has a fantastic selection of furniture. They have been extremely transparent and available when it comes to shipping time lines as well. I would definitely recommend Walter E Smithe and would absolutely recommend Booking a consultation with Taylor Cherveny!!

    We have purchased from Walter E Smithe before. Every visit has been a positive experience. Our…read morecurrent living room set is more than 20 years old and still looks great. But it was time for an update. We requested a free in-home design consultation and Ashley Baron called to arrange our meeting. She arrived at our home and spent plenty of time speaking to us, taking photos and detailed measurements. Once she had a feel for our likes and dislikes, she left and set up a time to come to the Naperville store to review her ideas. She used some very cool VR tools to show on a big TV a virtual picture of our room. She added her initial ideas for the new items for us to view. Then she offered many alternative choices for us to view. We then went to the showroom and sat in several examples to see what was most comfortable for us. Ashley showed us several fabric samples, first her recommendations, then let us view all to see if we liked something different. We found for the most part we loved what Ashley had chosen. Ashley has a great eye for style and really understood what we were looking for in our update. She then added those fabrics to our virtual living room to show us exactly what it would look like. At no time did we feel any pressure or pointing us to or away from anything. It was an excellent experience. Ashley told us we were free to do this update in stages if we liked or add whatever we chose. And as I stated earlier, all this expertise was supplied at no charge. The quality of Walter E Smithe furniture is excellent. It has stood the test of time in our house with four growing sons and now four grandkids playing and wrestling over the years. It still looks great with no wear showing. WES is not cheap furniture. But in my opinion, you cannot beat the value. I'd much rather have excellent quality over some other "throwaway" furniture I've seen. We cannot thank Ashley Baron enough for all her help in choosing the items for our home. If you're in the market and you're near Naperville IL, ask for her.

    Photos
    Walter E Smithe Furniture & Design
    Walter E Smithe Furniture & Design
    Walter E Smithe Furniture & Design

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    Bob’s Discount Furniture and Mattress Store

    Bob’s Discount Furniture and Mattress Store

    2.0(79 reviews)
    5.8 mi
    $$
    Offers payment plans
    Established in 1991

    My Guest Experience Specialist was wonderful. Her name was Erin, if I was rating this based on my…read moreexperience with her I would give 5 stars. Thank you, Erin for being the ONLY good thing about Bob's furniture. I was really hoping Bob's furniture would be better than Ashley's but it looks like they all are going to fall short. If Bob's does anything right, it would be giving the ONE good thing they have a raise and allowing her to replace her managers. Erin assisted me with picking a bed and bedroom furniture set. Due to technical issues with the order site, she sought support from her store manager. Nice Guy, but he didn't listen to what I wanted and ordered the wrong items. This was after I spent 2 hours with Erin filling her in on my issues with Ashley Furniture and my desperate need for furniture ASAP. My items arrived (most of them) on time. I had my new bed which is great, but with the box spring the store manager ordered caused the bed sit so high that my 5'8" tall body had to jump up to get into the bed. I wanted the low profile box spring so that it was lower to the ground like a bed should be. What if this bed was for a kid or an elderly individual? You would need a chair lift to get into that bed. Next, my 5 piece bedroom set was delivered as a 4 piece. Little did I know, Mr. Store Manager ordered the wrong one. So, now my husband has no dresser for the foreseeable future. Because of course, now the piece is out of stock and on back order unlike last weekend when I worked with Erin, because she confirmed all of the items I wanted were in stock due to my need. I called Erin to get the issue resolved and she graciously reached out twice letting me know her manager on duty Jessica would be calling. She even called to tell me she was going to call in 5 minutes. Guess what?! I never received the call from Jessica. Thanks for the help, Jessica. Appreciate your attention to detail - it must be a manager thing in that store. So, I had to spend my day todaytalking to a text chat bots Wildeline and Mildred and a customer care agent Adyen for 2 hours to get the issue resolved. I am now getting the box spring I wanted and when the chest dresser becomes available (hopefully before 2027), my husband will finally have his dresser. They waived the delivery fee (as they should) and gave me a $100 off. So shout out to Adyen for spending over an hour on the phone and putting me on hold 5 times to get permission to do the right thing. Oh, I forgot to mention, that all this happened after I had already ordered a sectional couch and ottoman from them for $2000 and the ottoman broke after 2 days for NO REASON. So, call me a "Karen" if you want but if my attention to detail and listening skills were as piss poor as the management in the Joliet store or as dependable as the chatbots Wildeline and Mildred at resolving ANY TYPE OF ISSUE, I wouldn't have been able to pay over $6000 on furniture in 4 different deliveries due to 3 different mishaps caused by Bob's furniture for furniture that probably has the durability of what is left of my patience. The only reason I am giving this store 3 stars is because Erin my Guest Experience Specialist was amazing, empathetic, and supportive. Jumping off my soap box now. Happy Shopping.

    Unfortunately my experience was not good. Sales person was friendly and said she would get back to…read moreo me. Unfortunately I never heard from her and when I called, I was told she was with another customer. Every time I've been in the store it's pretty much empty. Surprise that the two times I called she was busy. Still haven't heard from her. This was the Joliet store. It's too bad I like to give the business to a local site.

    Photos
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store
    Bob’s Discount Furniture and Mattress Store

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    Ashley Store + Outlet

    Ashley Store + Outlet

    1.5(120 reviews)
    4.7 mi
    $$

    This pick up location is miss managed!! Change the manager there. They don't have fixed lunch hrs…read moreand people waiting their hours. Plus Horrible customer service at pick up warehouse front desk. !! The only good thing there was the young hard working guy in warehouse when it comes to receiving the furniture. He should get a bonus. I was 2nd in the line. After waiting 1 hrs for our furniture, they told me I have to wait 1and half hour more, because they are on lunch. I ask what's their lunch hrs and I have been told they do lunch wherever they want. I ask for name of the person behind the counter or manager and the girl refuse to tell me her or manager name. Horrible!! I don't think I will ever buy here again.

    I would never recommend this store location. We purchased a defective mattress purchased from your…read morestore, which has caused my daughter significant back pain. Despite my previous attempts to open a service claim, the customer support team has been "unable to locate the ticket", and I have yet to receive any meaningful assistance although I have the receipt. I have made multiple attempts to resolve this amicably, including calling the location directly. However, I am concerned by the lack of accountability, including "Cesar" (who claimed to be the general manager) refusal to provide a last name and the continual redirection to customer service without resolution. As a retailer, Ashley Furniture has a legal and ethical obligation to address product defects--especially those that impact a customer's health. Failing to take reasonable action to process a return or refund for a clearly defective item constitutes a breach of warranty or consumer protection laws under both state and federal statutes. We want a refund for the defective mattress they sold and for corporate to address and give "Cesar" proper customer service training.

    Photos
    Ashley Store + Outlet
    Ashley Store + Outlet
    Ashley Store + Outlet

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    Target - deptstores - Updated May 2026

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