I like the customer service I get here. Today, for example, an employee helped me find something that was hard to find. She also let me substitute Vital Farms eggs for the Happy Eggs that were not available at the lower Happy Egg price. She showed awareness, knowledge, empathy, and eagerness to help. This is all too rare these days, making this a better than average Target. read more

This place is a disaster! Crap laying everywhere, a total mess... I actuality find a few things and used a gift card, one of those items needed to be returned, and I sent to a different location to do that (Dequindre & 12 mile) and it was a MUCH better experience. I'll avoid the Metro Pkwy one. read more

Their service is TERRIBLE. Well everyone is great except Rochelle. Oh my gosh don't even get me started with her Today my two boys went to return a gingerbread house for me because it's missing pieces and Rochelle "helped" them with their return ok so get this talk the people in front of my two boys Rochelle greeted them so sweetly and for my boys she said in a stern and rude voice how can I help u, and my boys just ignored it so my boys told them there were missing pieces and then she opened it saw some of it was built and said extremely rudely it's built. And then my son told her yea it's built because we were trying to build it but there was a missing piece and she went quiet. Everytime my kids go to the service desk and she helps them including when she helps me she treats us horribly it's like she's racist to us.. But I was so happy because one time Rochelle wasn't there but Marlene was their oh my gosh Marlene Is a gift from the lord she is so kind and sweet she will help u with anything so yea I rate this place 1 star if I could do 0 I would. All because of how Rochelle treated us I demand compensation and also every time I call nobody answers I would love to receive compensation for this extreme racism to my family. read more

The target is the worst. I wonder to buy two iPads for my business. They had them in stock, but they told me that I can only buy one doesn't make any sense. read more

Went to buy supplies for my business with my father we tried to purchase echo dots and iPads and we understood there was a limit but we were doing separate transaction and the manager was very rude and said they would not sell it to us yet we needed 2 iPads so we just let go of them. If they want to let their iPads rot in the back let them read more

I go here on a weekly basis. IT has become my corner store. They have almost everything you would need. They're adding new things everyday!

Completely out of garden hoses. Picked up a few hard to find items-haven't found at grocery stores- olive oil,prego sauce, etc. associate Hanna kept all the check out lines running efficiently. Helped with a gift card I had. Most? Employees were wearing masks properly. read more

Really bad customer service. Holiday guarantee price match. When you ask them for PM, they always say yes but once you show them the price they will said they can't do it since price difference. Then they will call supervisor , someone come and they will tell you the same. They can't do it because the price is different . What about price match is because the price difference of course. read more

Omg! Worst target ever. The lady on the customer service check out is so unhelpful. They beg you to make the red card but when you have issues they are so unwilling to help. I had to leave all my grocery as it is. Wasted two hours with a toddler. I mean I can order the same stuff online for drive up. Wouldn't it be more difficult for them to find everything again. She just wouldn't listen. I feel like canceling my card and never shopping here again but I love target and will find another store. Also left my daughters bottle there and called them for it. But obviously they weren't helpful. Just make sure they don't sell you a used water bottle. read more

They don't have their Staff fully staffed and play all things in the grocery department out of a lot of things in the grocery department

This is the worst target in the fucking world. I ordered groceries on MARCH 16, 2021. And I was given mostly EXPIRED FOOD. One item expired LAST YEAR.. as in 2020! DO NOT SHOP HERE!!!! read more

Target - Department Stores Near Me - Sterling Heights, Michigan

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We had purchased a baby gate for my one year old back in end of January. Our receipt stated that we could return the item up to April 25th. When the gate did not work for us we wanted to take it back but having our one year had health issues we couldn't in the first couple of months which you would think it's fine cause we have until almost the end of April to return it as the receipt stated. End of March we went online to target.com and it stated On There that they are not taking returns at that time due to covid and that they will extend their returns for people. Ok we thought we were one of those people since we had time to return our item but due to their policy at that time of not taking any returns then we couldn't. On may 20th my husband pulled their website and it stated that they're taking returns again so he took the item and went to the store. The cashier, the manager were both extremely rude and told my husband that they couldn't return it cause the receipt had expired on April 25th. My husband tried explain that during our return time frame they stopped taking returns so really it wasn't our fault.... the reply back was that we had 2 months prior to them stopping return to take it back. Now you tell me how dumb, incompetent, ignorant these ladies were. We needed up getting a gift card for almost $80 that I do not want and wanted my first method of payment back. read more

This target does pretty well on a five point scale. We all know what Target carries so I need to go into details about that. Big parking lot for lots of cars, a Charter one bank and Burger King on perimeter and a Starbucks inside to compliment the experience. This particular location carries groceries but not as full-scale as the Target Greenland locations. Store is relatively clean and has great seasonal items. Get in early or they'll be gone. I really like the Detroit sports teams merchandise they carry at the entrance when you come in: Tigers, Red Wings, etc. Great selection of travel toiletries in 3.5 oz bottles. A mile from Polish Cultural Center. Enter from Dequindre or 16 mile. read more

This is my regular go-to Target, and I always seem to find more than I'm looking for (is that a good thing or a bad thing?!). They must be related to Costo. :) I've had good and bad experiences here, but for the most part, the good outweighs the bad. Just tonight, for example, I was all ready to complain because they only had three checkouts open with about 10 people in each line....when suddenly three new lanes opened up. But, another time, I got an idiot cashier who didn't remember me literally five minutes after she checked me out (I've been a cashier, and I could usually remember most of the people I checked out the entire day) and gave me a hassle over something. But another time I forgot a bag of stuff (which never turned up), and they let me come back with my receipt and get everything again. So, as with any other retail outlet, your experience can differ vastly from one time to the next, but overall this is a solid place to shop. read more

Target - Department Stores Near Me - Sterling Heights, Michigan

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What this location suffers from is the huge "Sterling Heights boulevard of fame"/odd open paved area right in front of the doors where at least 30 parking spaces could go. Are they going to have mariachi parades there or people in dragon costumes for Chinese New Year celebrations???? One should not have to traverse such vast spaces of open concrete to get into a run of the mill target store. read more

worst target ever we wear discriminated agenst on one occasion , cashier telling us the card wont go thought when it did, this dint just happen once, but on several occasions, & in the parking lot some crazy women (she was not a worker there, just a stranger) started yelling at us for no reason, then in the store associates yelled at my poor little daughter for not putting bags in the cart, if i needed help i would ask her myself, instead of having a stranger yell at her! SHAME ON YOU TARGET! my daughter was also scolded at a few other times for nor=thing, one time she had a ball, she was bouncing it & got screamed at, this was insane, & it wasn't just her, it was other innocent kids too, i hate this target, i only go here in a emergency, but one time after all this is did go in for some dish washing liquid & the line took me a half hour! read more

I go to this target about twice week (at least) and am blown away each time by the spectacular customer service of the staff! Nick does a wonderful job and always makes my family's day better with his amazing energy and attitude. Shaianna also is wonderful and never makes a bad vanilla latte! She is always smiling and works so hard even when she is the only one behind the counter! These two definitely deserve raises, their kindness is just one of a kind. Keep up the good work! read more

Ok, it's a Target! Well, it used to be a Meijer back in the day and as a kid I used to walk up here and I can remember them putting this building up, so now that it's a Target, well it's even better. Place is clean and bright and has everything you've come to expect from a Target and everything is in the same place as every other Target, so you won't get lost. Lines were brisk, store was clean, what more is there to say? read more

Clean, carts available and I have never ran into a long line yet. Typical Target merchandise. This store is really similar to the others. I can find what I'm looking for. Never really many employees on the sales floor. Maybe it's a cost cutting measure. read more

This Target is tops - new, clean and well stocked. I prefer this store over the Coolidge Highway store - seems to not be as many young shoppers so the clothes generally aren't as picked over. Also, lines seem to go much quicker. This store also has a Starbucks with cup holders to stick on your cart - perfect for hands-free shopping with a cup of joe. read more

Standard location that is reasonably clean. Conveniently located next to a Lowes, H-Mart and other fun markets like Sahara. Always flush with a wide selection of baby foods and baby gear. read more

Well we all know Target. I used to love Target I mean I used to absolutely adore it. They have the newest Brands the most fashionable clothes and the greatest prices but lately I must say Target you have let me down. The jury selection even costume jewelry is very lacking to say the least. The purses Handbags and accessories are a definite No-No. I used to love the different brands of kids clothing they have but now it just seems so basic. One positive thing I do have to say about Target is there small grocery selection is pretty neat they have a lot of selection and variety of organic and different types of food Cuisine from different continents. To be honest Target is now overpriced in my opinion comparable to how Macy's used to be. I've had a Target gift card in my wallet for the past year and I just now used it. I only ended up buying my son a book and a car air freshener :-( I don't think I'll be back anytime soon read more

Today, 3 days before the Target, Lilly Pulitzer launch, I could not find a single person working there today that had the slightest idea what I was asking about. You would think management would find some way to tell the staff what the corp htrs has been spending millions to advertise. Who's fault is this ? read more

We use the pharmacy at this Target's because we know and like the Pharamacists and their staff, but I won't buy anything else there. They stock low quality goods for the most part and seem to be targeting (lol) the same niche as Meijer as being the low-price store. But Meijer at least carries brands I like that possess quality. Throw in their new bathroom policy (can you believe their CEO defending this???) which makes you afraid to bring young kids to Target and there you have it. If I want to patronize a low-price department store I will go to Meijer. read more

I love Target! Everyone at this store is friendly EXCEPT for a manager named Denise. A bigger lady with blonde hair. I couldn't believe how she treated me. Rude and disrespectful. Deff should not have a job in customer service. read more

Well-stocked Target and I've never had to wait too long to checkout. They always have the Horizon brand milk I buy in stock and aisles are usually well organized. I love Target, especially their dollar section to get knick knacks for my little ones. read more

I love Target. This is the nicest one I've been to. Always organized and the staff is great. I also use the pharmacy and they're great too.

I just moved here from out of state, and was excited to live near a Target because it's the same in every state. I have been here about 5 times getting my new place set up. The carts here are the "medium" quality, not the brand new rounded plastic carts but not the cheap Kroger grocery carts, either. The grocery section is pretty good. The stock guys are great-- one man dropped everything he was doing and went all the way to the back to get me something when they were out on the shelves. The home section is meh, all the Magnolia Farms stuff just thrown in a regular aisle and not in a cute display like the nice Targets. Same with makeup aisle, not great presentation. Dollar section and Target cafe were fine. The women's accessory section is a total disaster. Things thrown around on the shelves, and it kind of wraps around into two sections so you have to go to more than one place to see all the sunglasses. Kodak photo booth is a joke; I couldn't find the kiosk in my app but remembered they had one so I went anyway. It wouldn't turn on, so I spent 20 minutes fixing loose cords and rebooting the machine (I don't have IT experience, it was something their staff could have easily done had anyone bothered to). Photos unexpectedly came out with a white border around them so I ripped them up and tossed them. They rarely have people working at the regular cash registers and there's usually a line for self-checkout with no one around to help. There's a lady at guest services who barks orders at employees rudely, even when I'm standing there making a return. I can hear her aisles and aisles away just saying things rudely. Maybe I'm just used to a 5-star Target, but if that's what you're looking for, it's not here. read more

Rochelle is an angel. Target is so lucky to have her. I had just experienced such horrible customer service the day prior at the auburn hills location.. Rochelle not only helped me, she was extremely kind and had a smile on her face and was a ray of sunshine. I took the survey on the bottom of the receipt to formally let them know how beautiful of a woman they have working there. read more

Every time I come here there is something on my list they have run out of; the shelf is empty. I usually end up waiting in line longer than I should have to because they don't have enough check out lines open. On the bright side, the customer service is friendly and helpful. I also enjoy the Starbucks near the front of the store. read more

Relatively clean. Layout is set up just like most other targets. Only real dilemma is that their customer service rep is very rude. She gave me a mean look and displayed a huge attitude problem when I asked a simple price matching question. read more

In general, I am happy with this Target. The store is clean, the lines are short, and there is a Starbucks. I shop here 1-2 times a week. However, sometimes their cashiers are not too bright especially when it comes to coupon redemption. I try to avoid those cashiers since it adds 5 minutes onto my checkout time. read more

Porschia is awesome! She's always friendly, professional and helpful! I always go grouch her checkout line. It's people like her who create loyal customer! She deserves a raise! read more

Their pharmacy is always quick and usually one of the cheapest around. They also carry a brand on snacks that is their own brand which is fantastic and I love. I usually stop in here to get them every other month or so. read more

This place sucks. I used to shop here. I've had friends work here. I've known different levels of management here throughout the course of it being open... and it sucks. there was a time, about 10 years ago, when this store was brand new. The lights were bright, shelves clean and orderly, shoppers allowed to shop in peace. Then Target started pushing this thing where everyone asked "Can I help you find something?" If I need help, I'll ask. No. No thank. Stop freaking asking me. The stock team has no effort or drive and do things as slowly as possible, despite the fact that each division is only allotted a certain number of hours each week. So you're screwing over everyone but yourself. Nice. Some of the management I've known through working for the company at other locations, and they are really good people. They work extremely hard to get the bare minimum done, because their teams don't do their work assignments in a timely manner. Most of them have left or are leaving this store. Some I said good riddance to, and some were the only reason I'd even bother coming in, so it sucks a bit. But the place is crap now anyway. terrible stock/ unhelpful employees who don't stick to dress code, which I had gotten reemed for, simply for wearing gloves during the frigid winter while I stood at the register in front of a constantly open front door. They said it was unprofessional. No. what's unprofessional is the young man listening to his music on his phone, his pants sagged past his butt with a belt, doing pick and pack all around the store. That looks really professional. No wonder this store thrives. /sarcasm/ read more

Target does not value their customers. I was a long time customer until I bought defective dishes at Target (the paint on the dishes stated chipping within a couple of months of purchasing them). I tried to return them, asking for an in-store credit as I did not want more of the same defective dishes, and I did not like any other pattern of dishes the store had to offer. I wasn't asking for cash back - the $ would still be in their store. The store manager insisted that we had to buy more dishes. Phone calls were made to corporate offices, and they stood by their policy - get more dishes or nothing. Needless to say, my husband and I have not shopped at Target since (this was 8 years ago). Terrible customer service! read more

Target, your phone system needs to fixed. but, i guess, it's to your advantage because the customer can't talk to a person. smart, on Target side. you probably don't want to take customers complaints. fix this. read more