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    8 years ago

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    Schulhoff Equipment Rental & Sales

    Schulhoff Equipment Rental & Sales

    (8 reviews)

    Walnut Hills

    Very helpful picking out the right tool for the job. Gave me some good tips. They have a great…read moreselection of tools to rent. They loaded a heavy tool in the back of the car for me. My shoulder has a torn ligament so I was very thankful. I had forgot I had the tool and they kindly asked if I was ready to return, which I did.

    As others have noted, don't go to Schulhoff for time sensitive jobs. Started the rental process for…read morea 20ft ladder on 08/26/2026 for a one day job scheduled for 09/01/2026. They expect people to show up in person with their ID and a local address tied to it just to rent the equipment and didn't process things until we showed up the day of the install. By the time we got there, they said they couldn't deliver it the same day even though the delivery address was less than two miles down the road and we ended up taking a loss since we had to stick around for another day, reschedule transportation and deal with cancellation fees as a result. It's also weird how they just expect people to pay with credit and don't list debit as an option for paying (we paid with debit.) There's also a mandatory $200 deposit required even though the rental itself was less than $100 total. Luckily we didn't have to pay that although on the receipt it still says "$200 deposit not met." Scheduled the delivery for 9am the next day since there's no guarantee the client would be on site earlier. I received a call from the client that they called at 8AM stating they would be there in 15 minutes! I then get a call around 8:15am asking where to drop the ladder off when on the initial rental agreement I already told them where and again when we went in-person. I then check the cameras and he's still there unloading around 8:50am. How long does it take to unload a single ladder? It looked like it was just the ladder on the truck too! We then had to call to tell them to pick up the ladder. Once again, they say something about "not being able to pick it up today" so we scheduled it for the next day. An hour later the delivery driver shows up and grabs the ladder. It's as if they look at their schedule and make a decision instead of looking up the address and adjusting the schedule according BEFORE they speak on things. If they bothered to look at the address the day before, they most likely could've easily delivered the ladder and saved us a ton of headaches.

    Village Rental - Wiring needs to be connected to work properly

    Village Rental

    (7 reviews)

    The representative helping me Alex was extremely helpful, but unfortunately, the information…read moreprovided to her by village rental was extremely inaccurate. The drain cleaning tool I rented was supposed to come with a 4 inch blade for clean out. There was no 4 inch blade to be found when I called to check on it. They said no it's not included, but surely on the paperwork, it was on there. There were no issues returning it, and they gave me a little extra time for my trouble, but the machine I rented was not what was described and did not get the job done Alex was extremely helpful and accommodating as much as she could, but she doesn't own the place nor deal with the actual machines so she didn't know that was gonna be a problem This machine rented was probably 40 years old and did OK but was lacking parts to get the job done that were described when I rented it it was a huge massive waste of time ... but again Alex was very helpful as much as she could be

    I have rented a large variety of heavy equipment from Sunbelt in dayton and middletown, Arts on…read morelinden and in Franklin, and Vandalia Rental. Each of these businesses are light years ahead of the customer service and professionalism Village Rental has to offer. Next time equipment leaves your property it would be wise to make sure it functions safely and LEGALLY. When a customer informs you that your equipment is not working properly or LEGALLY. Don't recommend they drive it back to you. Thats not an acceptable liability for either party. Lastly what is earned for charging me a service call on the half ass repair is this review.

    Target Tool - machinerental - Updated September 2026

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