Michael at Joe & Sons Well Services has helped our family twice now, and both experiences showed…read morewhat honest, responsive customer service looks like. In February, he installed a new tank and pressure switch. Because we weren't there, he coordinated directly with our daughter and made the entire process seamless. He estimated that the job would take two hours, but finished in about an hour and a half. Rather than simply charging the quoted amount, he deducted the unused time from our final invoice. I really appreciated that honesty. Then, on a Sunday afternoon, our daughter suddenly had very low water pressure. I texted Michael, and he replied immediately. He worked with her directly over the phone, walked her through the troubleshooting, and helped her get the pump running again right away. He saved us the expense and inconvenience of a service call. It's rare to find someone who does quality work, bills fairly, and is still willing to help when a problem comes up months later...especially on a Sunday. We're very grateful and would confidently recommend Michael and Joe & Sons Well Services.

Mike answered straight away on a Saturday at 7pm. They provided a price and were out within 30-45…read moreminutes. They replaced and upgraded the 6.5 year old 20 gal tank that went bad with a 44 gal tank, along with the pressure switch and pressure gauge. Joe & Mike were very knowledgeable, very efficient and completed everything and gone by 8:30pm. They also educated us on how to flush the tank twice a year to have it last longer and work better. I recommend these guys and will call on them again if ever the need arises.

Anthony was great to work with! He was very quick to respond and attentive. He offers a warranty…read moreand is available for any questions as they come up. We have a well water system and the taste of iron and smell was horrible. we wanted something low maintenance and Anthony recommended an awesome system and it was installed within two days. The water is amazing now and we can't believe the difference. thanks again Anthony and team! Lenore and Mike

Anthony came out on Thursday & gave me estimate to clean up my well water. Gave me estimate of…read moreprice& said he could fix the water Saturday. Came out on time with Lance& did an excellent job!! Even hooked the hose up to water heater so I could drain that. Very professional & respectful young men!! Thank you& will be in touch soon for another job. Good price& water is sooo much better!! Thank you

I am sorry, I have to vent. I NEVER used the water in my house as it leaves rust stains, smells…read moreand deposits black residue in the toilets. I called Meeks water treatment and asked them to come give me a solution. I explained I am from NY and have never had to deal with a well or this type of water and would be relying on their expert information. They discussed a system that would stop all the above and give us great water to drink. I agreed and we had the system installed. Had them set up on a regular visit for salt and service. So, the smell and black residue came back shortly after (just under a year) they came out looked it over and said THEY installed one of the pieces backwards and they needed to fix that AND I had to pay for labor. Yup, I did it, again, mistakes happen, ok, I dont think I should have had to pay, but. Ok, a little over a month, SAME THING. This time they tell me, again their mistake, I should have had a different unit installed not what I have and oh yes, they would give me a break on parts and labor, but I still had to pay. You guessed it, AGAIN we have the same thing, paid again for a service call to be told I need to get a plumber to come back wash my new water heater because when they had them set up in the wrong order it may have pushed sediment into the heater. Paid a plumber to come do just that, have video of NOTHING coming out of the heater and the plumber said, no way that is what is wrong. so here I sit, thousands out and still have a smell to the water and black sediment in the toilets. HELP, I am done calling Meek for them to keep charging me for THEIR mistakes. I wouldnt be SO against them if maybe they once said, Hey, this has been our problem, the service call is on us.

This company is wonderful to work with.They have helped me on several different issues. I'm now…read morehoping to hire them to upgrade my whole system

We love our new Reverse osmosis water system! It gives us comfort and peace of mind knowing that…read morewhat we drink and shower with is free from chemicals. Our rep Simon and installer Chris are very knowledgeable with the system and are always welcoming with our questions and concerns. We just had a new upgraded sink/granite and Simon and Chris arranged to reinstall the system to make sure everything is up and running again. Every time I have any questions these gentlemen always answer the phone promptly. What an exemplary customer service they both provided for us! Puragain is highly recommended.

Keith provided excellent work and is an attentive professional. Today reminded me of why Puragain…read moreWater is certainly a worthwhile investment, and I am going to tell all of my family and friends all about it! Thank you for your service and the betterment of our water source in Florida!

Excellent Job ! Fair Pricing , Professional and quick…read moreservice ! Family owned business , support local.

Highly recommend this father and son team as they are second to none. Customer satisfaction is…read moretheir number 1 goal and they clearly achieve this. They have a deep passion to conduct a superior installation and or repair. They are extremely professional, respectful, exceptionally knowledgeable and focused on attention to detail by taking pride in their work. They arrived on time and finished on time. They keep cost down. Instead of selling me a new control head, they rebuilt my existing one saving me nearly $1000. They installed a new iron filter tank and a new water softener tank. Upon installation of the new tanks, they corrected numerous discrepancies with the initial piping installation, which was installed by a different contractor. If quality parts and equipment are not available, they reschedule when the correct parts are readily on hand. They will not install substandard equipment. They work extremely well together and maximizing productivity. It was an honor to have them at my home. It is refreshing to see them possess and demonstrate the values that made this country great!!!

We had a whole home, filtration system, soft water system, as well as a reverse osmosis system…read moreinstalled in our brand new home. A few weeks later, there was a major water leak under the kitchen sink from a defective RO part. I received a call with a follow up email from an employee at NOVA stating it was their issue and they would pay for all repairs. They don't like the estimate that was provided to properly replace the damaged cabinet and stated that they would only pay to reskin the floor of the cabinet. This is putting a bandaid on a major damage to a brand new cabinet and not acceptable. Now I can't get anyone at NOVA to respond and the email I received was not even identifying who the sender was. TOTALLY UNACCEPTABLE CUSTOMER SERVICE!!! This will end up in court at this rate!! Highly discourage NOVA Filtration as a service!!!

Great system, the filters are very easy to replace yourself. Although the ordering can be a quite…read morechallenging if you don't pay close attention. And don't call because they don't answer the phone, and forget about the call back. But the people at the warehouse are very friendly to work with.

The technician was on time and explained the system to me in detail. Pegasus came highly…read morerecommended and once it was explained, it was a no-brainer. The appointment lasted less than an hour, and as he was getting ready to go, the team arrived to install my system. It was flawless and now I have clean water to use anyway I choose. If you want affordable, quality water, look no further! Pegasus is your go-to.

Stephan was awesome today and helped me when he could see I was questioning my salt purchase at Ace…read moreHardware this morning. Stephan , your willingness to help when you clearly had a mission while in Ace Hardware was certainly appreciated! Pegasus Water is a family owned business and they clearly feel the public is part of their family. It certainly was shown today. Thank you Stephen for helping me today...

Fast, friendly service! No more lifting heavy bags, super convenient and reliable. thanks,read more

From the owner: Softener Salt Delivery in The Villages Florida. We deliver salt directly to your brine tank and…read morerefill. No more heavy lifting, just soft water. Fast, Affordable, Family Owned and Operated

The Friday afternoon before Memorial day, went to wash my hands and zero water came out. Called…read morethem up - they were great! Spoke with Alex and he sent Michael out. He was able to diagnose and replace our pump all within a couple hours (thank goodness). Both are very polite and courteous. We are relatively new to the area and thankful we found them. Will be using them in the future as things arise! Thank you both for taking care of this, I don't think anyone else would have fit us in on a holiday weekend like you did. Very much appreciated!!!

Woke up to NO water. After 6 phone calls to various places that didn't answer, I found A & W. Alex…read morecame out that afternoon, and diagnosed the problems quickly. By dinner time he had replaced the pump, piping to the pump, and the pressure tank. Responsive, very effective service, nice person to deal with. Would recommend highly.