It took 26, yes, that's no typo, to get my Mocha cookie crumble Frappuccino…read more After I asked about it, it suddenly was first in the order line. Anyway, they gave me excuses and a $4 card for my next visit.

Messed up both my drinks- took 12 minutes to make a vanilla bean frappe and it tasted like…read moremarshmallow not vanilla bean. Then cannon ball drink had coconut milk in it not the lemonade like it said on the app when I was looking at the drinks. Then my cake pops was wrong. There was a total of 5 to 6 workers and 3 of them standing there not working.

Finally a starbucks that can make me my favorite drink! THANK YOU. Employees are always so nice…read morehere and it usually isn't a ridiculous wait like most starbucks. Love it!

I went to Target today to get a few things. When I finished…read moreup, I decided to hit up the Starbucks that is located in Target. I only went there because I had a gift card from my son, otherwise, I'm strictly a Tim Horton's Girl & after today, I will be sticking to just Timmy Ho's. First off, the prices are ridiculous here ! $5.35 for a medium Frappuccino??? That's insane. $4.95 for an egg & sausage muffin ? Are they THAT crazy ?? 2nd- they were soooo slow here, I could not get over it. My fiancé & I waited so long . First they gave him his tiny little sandwich. Then after about 5 min., the girl gave me my sons medium ,black coffee ($2.95). She told me I was all set. Hmmmm ? I asked her "what about my Frappuccino?" She replied "you didn't order a Frappuccino!" Me-"yes I did" Her -"no you didn't" Me- " yes I did. I ordered a caramel ribbon Frappuccino " Her- "hold on" She went & talked to another girl, looked at the register & comes back ,"you did order a Frappuccino,I'm sorry." Duhhhhh & I waited about 10-11 minutes for it. How dare she come out & tell me I didn't order one !! I was furious when she said that. She was the one who took my order & there was only 1 person after me. So, we got our stuff & left. The Frappuccino wasn't even good. I barely tasted any caramel. The only good part were the crunchy things on top. My son didn't like his coffee. My fiancé liked his sandwich , but it was so small ,I'm surprised he didn't eat right after. Anyhoo, I will never go to Starbucks again. They were not any good & the employee was rude !

I visit Starbucks frequently and spend well over $100 a week here, so I'm not someone who complains…read morelightly. Unfortunately, I've had repeated issues at this location with drinks being made incorrectly and staff responding in a dismissive way when the mistake is politely pointed out. Mistakes happen in any coffee shop. That's understandable. The problem is how the situation is handled afterward. Recently, I ordered my usual tall hot blonde Americano, and my friend ordered an Americano with cream. We were given two Americanos with cream. I didn't realize the mistake until I had already driven away and made it back to work, which meant I had to drive all the way back to the store to fix a drink I had already paid for. When I calmly told the barista that one of the drinks wasn't supposed to have cream, she immediately cut me off and insisted there wasn't any in it. You could clearly see the lighter color on the lid, and when I opened it to show her, she still insisted there was no cream. Only after that did she ask if I wanted it remade. Having to drive back because of a mistake is already inconvenient. Being interrupted and treated as if I'm wrong for pointing it out is frustrating and unnecessary. Not to mention, I had my drink made incorrectly at another Starbucks location an hour and a half prior to me visiting this location, so by the time this happened, I was already frustrated, but, I came in happy and hoping for a better experience than the one I just had. To add, every time I go in there, most of the staff members look like they don't want to be there. Rarely any smiles, and friendly tones are hard to come by. This isn't about a single drink being made wrong -- it's about the pattern of dismissive responses when customers ask for orders to be corrected. I hope management takes this feedback seriously, because basic professionalism and accountability would go a long way toward improving the experience at this location.

TERRIBLE!!! SAVE YOUR MONEY AND TIME. This location is the closest to me yet I will drive 25…read moreminutes out of my way just to avoid it. Today I ordered a banana bread matcha, which I had previously ordered at the Marriott location and LOVED it. However, this matcha is comparable to the most disgusting watered down piece of sewage water JUNK. I can tell they didn't add anything brown sugar flavoring, did not even flavor the cold foam, and did not mix the matcha (large chunks). The drinks are never good, always water downed, packed with ice, not filled to the top, and half assed. The staff also randomly will decide to close the store in the middle of the day based on how they feel so there's that too. Terrible location, terrible service, speed, and drinks. HARD PASS!!! im throwing tomatoes boooooooo

I got a venti iced matcha latte with three pumps of vanilla syrup one pump of brown sugar syrup and…read morealmond milk with vanilla cold foam and it was lwk bussin

Stopped buy to try the iced lavender matcha drink. It was so good I was very satisfied with my…read morepurchase. We buy again.

Starbucks came in handy while we waited for the rain to stop. Location is in the Sheraton hotel so…read moreperfect if you are staying here but for us roaming old Falls Street it was awesome. They have a great place and enough seating if necessary .

This Starbucks never disappoints. It has never been overly busy. Been here to this location…read morenumerous times. Shout to Steven who was honest about the limited addition cups being sold out a few months ago. Many memories with friends and family have been made at this Starbucks cafe and I will most definitely continue coming again.

Took me 10 minutes to get my latte... there was no one else in line. Workers seemed very slow and…read moresluggish.

Inside Target. Nice workers and decent seating area for tired or waiting shoppers. Not ideal for…read moreworking on your computer. Go a little farther down NF Blvd toward Niag Falls for a better Starbucks for working.

I only tried a plain bagel with cream cheese and a venti Americano and they were very good…read more The service was friendly and attentive. Starbucks is nestled on the first floor in the back but still easy to navigate. Good lighting from the ceiling lights and some natural lighting.

We come here almost every week with our dog for coffee and a pup cup. Everyone is super friendly…read moreand very welcoming

I always go to the drive-thru at the Starbucks in Niagara Falls for a dragon fruit drink with…read morecoconut milk and strawberry puree this time I didn't have two cents and they made me come around for that.How petty can one establishment be?

Inside of the main shopping area at the outlets, this one is a stand alone kiosk type location…read more There was no line and employees were really nice. We made small talk and they offered us samples of their cookies. They had some merch and the standard grab and go cool case options. My drink was made quickly and as ordered. Yet had a fun party board up with post its for an interactive experience with employees and other customers. Great personal touch! Overall: A Convenient location for the outlets with nice staff!!

Ordered a venti Java chip Frappuccino with no whipped cream and added an affrogotto shot within a…read moretrenti cup. The associate was super friendly, nice and accommodating. She was highly knowledgeable and professional. The ambiance was laid back and fully relaxing

Super friendly staff. Drinks are made quickly, however breakfast sandwiches take forever.read more