Fantastic program! Just enrolled my 4 yr old almost 2 months ago after many unsuccessful attempts…read moreat working with her in our own pool. She was deathly afraid of the water and while I appreciated her having some fear of the pool (she. She can't swim) it was also hindering our ability to move forward in any kind of teaching. We signed up at emler and got my little one smiling, laughing and splashing around in class. Ms Ivette (hope that's spelled right!!) is awesome! They also keep communication completely open and the deck manager is always around and giving updates and talks about the progression moving forward. I only wish I would've signed her up earlier!

Emler Plano is the BEST. The instructors - Sole, Nicolle this year and so, so many the several…read moreyears we've been part of the family - are amazing. Chris and Lynette are fantastic - their leadership, their support, their ability to connect with the children and parents, and the joy of this place is great. We always look forward to the lessons and it's a second home for the kids. They love swimming, they love learning, and it's truly an amazing place!

This former five star reviewer is being very generous with the three star review…read more Where to start? Cleanliness? The bathrooms don't appear to be maintained and the same goes for the changing rooms. Visibly dirty floors are the biggest offender by the pool, bathroom and changing area. Quality of lessons? Employees are disengaged. I question staff training because there seems to be no consistency. On several occasions I have observed staff flirting with each other instead of teaching class, playing water games with each other and distracting students to name a few examples. Good luck raising awareness or giving feedback with management.

We've had such a great experience at Big Blue Swim - and saw the biggest transformation when going…read more2-3 times a week. DIVO IS AWESOME! He was patient and encouraging but challenged my super stubborn (and hesitant) swimmer, giving him the confidence to swim across the lane by himself. All the other instructors have been amazing too (truly! everyone is great!) but we had an especially amazing breakthrough this summer. Thank you, Divo!!

Ms. Paige is AMAZING! The absolute best swim instructor in the DFW area…read more I chose Paige's Swim School three years ago for my two children who had already failed to learn with another instructor in the area. I had my reservations that anyone would be able to break my eldest of her extreme fear of water or my youngest of her timidity. But, with her patience and persistence, Ms. Paige had them enjoying the water in no time! We have been swimming year-round with her for the past three years. Not because my children haven't learned how to swim, but because the LOVE it! Paige is unique in that she teaches each child as an individual, working with their own personality style and skill level. Over the years I have seen her interact with many different children. She has a gift with special needs kids. She can accomodate unusual requests, like blending groups of swimmers so that siblings and friends can be in the same class, if desired. To me, learning to swim is as important as wearing a seat belt. It is a life-saving skill every child needs to learn. Ms. Paige will not only teach your child how to stay safe around water, but she will teach him/her to love swimming.

Paige is an amazing person and swim teacher. We have been taking lessons from her for over three…read moreyears now and my kids both love her. She is gentle and takes each child's fears and needs into consideration when teaching. She was able to take my "fear of the water" kiddo and turn him into a kid that swims the length of the pool! I would highly recommend Paige if you are looking for a place to get your kids in the pool.

I was looking for a warm place to swim under cold weather in dallas until i found it…read more The price is cheap (3$/per) and the pool is not busy at all, warm water, manager and receptionist were really friendly and helpful. 45 minutes swim and i have nothing to complain about it.

The pictures on their browser are completely inconsistent with reality The three of us paid 12…read moredollars at that time but we changed our minds as soon as we paid We want the employee to call his supervisor to give us a refund Then he said his supervisor of swimming in another swimming pool What a stupid excuse.

1st return visit after $15.9 million remodel from 2021 bond program. WOW! Seeing all the new stuff…read moreyou almost forget how dated it was before. Much better looking from ceiling to floors. See photos. Another rec center is closer to home and will go there to save drive time. But nice to have an option for a newer location. Appears all the exercise equipment on 2d floor has been replaced with same models just new ones. One needs to bring own lock for lockers or buy one from rec center. Too much to list here but do a Google search to review all the improvements made visible and behind the scenes (roof/HVAC/plumbing)

We love this gym because of the pools and the inside is nice, and has a lot of cardio and strength…read moretraining equipment. However, most of the front desk seems like they hate people. Meaning, they are pretty indifferent when greeting or answering questions about the facility. They don't really say hello until we do. I can tell they are just there to have a job, so it doesn't detour me, but geez. I can't imagine being the face of the facility, and having such a poor attitude. They are not mean or disrespectful, but it's like they just tolerate the paying guests that come in. Kind of like that new emotion on the Inside Out 2 movie. There is one guy that is friendly-I think he has reddish hair and glasses. There is another guy upstairs and the first time we went, he just stared my son down in the youth area for like the first 20 minutes we were there. My son is within the age range, but I guess the staff member wanted to make sure he didn't do anything wrong. I interacted with him a bit, and it seemed to break down a little bit of his mean-mugging vibe. He might try saying hello to people, because most people won't want to break any rules if it means disappointing a friendly guy that is in charge. The facility is cool. I suggest they get built in locks on the available lockers like they have at Carpenter Rec. I also recommend that management have a team building exercise or rotate the front people with other staff to give them a break. If you can get past the blah energy upon arriving, it's a really great facility.

Love this facility. It's reasonably priced, very clean, staffed with helpful and friendly people…read moreand it has great equipment for our use. The inside track is great for walking as you can watch the games played below and not get bored. We are very lucky to have this great facility.

This is impressive! Pool with water park, nice multipurpose facility, ample parking, trails, and…read morewas perfect for a triathlon event! This is great for all no matter if you are on wheels, cane, foot, or being carried! Excellent job Plano!

Even though my son had taken Water Babies and Advanced Aqua Tots for the last two summers he is…read morestill very afraid of the water. We started off this school year with an Advanced Aqua Tots class and after about 6 classes I was ready to throw in the towel. I knew I would be doing him a disservice in the long run by taking him out of swim but the constant screaming during the class was getting to me. He would even run from me when it was time to get his swim suit on and there wasn't much improvement during the 15 minute car ride to Emler. We tried switching teachers and classes but nothing worked. I was then approached by the manager, Mrs. Devon and she recommended private classes. To start off she did two classes with my son and then Ms. Emily stepped in. What a transformation my son has made. When I tell him it is time to go to swim he starts jumping up and down and after one lesson he even got upset because it was time to leave. My son is not the same "swimmer" he was a month ago and it is amazing to see Ms. Emily dial into the things that he likes and in return we get results. Her patience and kindness has been amazing. I can see the trust that my son has for her and that is huge coming from a kid that has a fear of drowning. I can't thank Mrs. Devon and Ms. Emily enough for their efforts as I was on the brink of quitting. Not only was my son screaming for the entire 30 minutes, I was trying to juggle a busy toddler. My nerves were shot. I am forever grateful for Mrs. Devon and Ms. Emily as well as the rest of the staff at Emler who have worked with my son.

Do not recommend Emler Swim School. I brought my 6‑month‑old and the class was chaotic and…read moregenuinely terrifying. We canceled our membership the same day with the manager (possibly the owner), who assured us it was handled--yet Emler kept charging us for two more months. I expect professionalism and accountability from any company working with infants. Instead, we were met with poor class management and unacceptable billing practices. We moved to a different swim school and have had none of these issues. Parents: be cautious--do not provide your financial information unless you're prepared to fight charges after you stop attending.