I went here because they were open when others were not. 3 shirts. I just picked them up. One was…read morelabeled special. Double the price. When I asked I was told it is on the cleaning tag. We'll it didn't have a cleaning tag. I bet you can guess from here. I have had this shirt cleaned multiple times. It was NEVER tagged as a special shirt anyplace else. I got the same our machine reason. Took them and left to never return. 2 stars because they were at least friendly.

I am remarkably impressed with how kind and honest this place is. I took two jackets in & I had…read morecurious questions regarding the material etc. Because my jacket was made up with different types of material etc. I received an honest evaluation & the owner was more than happy to answer all of my questions honestly. The associate taking the clothes at the drive thru was also so kind. I will be back to take some other items there.

Next time you'd like to tailgate and then cut me off bc I didn't gun it at a green light, make sure…read moreyou're not in a company van. You nearly caused an accident! If this is how they treat their fellow drivers, imagine how they treat their customers. No thanks!

After years of being a loyal regular, I am walking away from tide Cleaners for good. What used to…read morebe a reliable business has turned into a total disaster. They have now lost three of my shirts, and their response to this latest loss is bordering on fraudulent. I brought in a brand-new purple Ralph Lauren long-sleeve. Last week, they "misplaced" it, then claimed to have found it. This week? It's gone again. Total incompetence. The most insulting part: They actually tried to hand me a random, un-ticketed pink short-sleeve shirt as a "substitute"--as if I wouldn't notice they were trying to quiet me with someone else's missing laundry. When I demanded an IOU or a written admission that they lost my property, Davide flat-out refused. It's clear they have zero integrity and no interest in accountability. Whether they are losing clothes through sheer laziness or someone on the inside is helping themselves to the customers' wardrobes, the result is the same: Your expensive clothes will go missing and they will lie to your face about it. Save your money and your wardrobe. Take your business literally anywhere else in Cave Creek. PS I have a PHOTO with their own written description of the brand make and color of the shirt so I will want that fully replaced.

My 1st experience in a laundromat and didnt know how anything worked regarding coins and obtaining…read morechange et. The manager on site was very helpful and friendly and helped me become acclimated to the process. I will definitely tell my friends about this place.

Wow. I had no idea doing laundry required a certification. Apparently I've been doing it wrong my…read morewhole life. You can't just use any washer -- there are specific machines, a specific way to pour the soap, and a sacred dryer temperature and time you must follow... or else. There are no clear instructions, just someone popping up to correct you. The unsolicited advice quickly turns into raised voices if you're not doing it their way. You feel watched like a hawk the entire time. And for a place with this many rules, it's not even that clean. If you enjoy being micromanaged while washing your clothes, this is the place for you. Otherwise, I'd go somewhere else.

One very nice amenity about this location is it's 24/7 drop off and pick up system. I've used it…read moremany times and find it incredibly convenient. My clothes are always taken care of nicely, and returned in a timely manner. And, the staff are great

I was taken aback because I went on a Wednesday and they were closed. So I used the drop box and…read morechecked in on the computer screen. I was a little concerned because when I dropped my clothes, there was no receipt printed out! But, a text message was immediately sent to me and an email confirming drop off. I was still concerned because I didn't take a photos of the clothes I dropped in the box. Clothes were done within two days and look fantastic! Prices are reasonable for me and when I picked up my clothes, the attendant was super nice! It's a good idea and they do great work!

I dropped off 2 comforters and was only able to retrieve one of them. This store has lost my king…read moresized down filled comforter and cannot find it. I was told the claim number must've fallen off in the truck and was delivered to another location. I was told the driver would be called and my missing comforter would be delivered to me this afternoon around 4pm and if it was going to be late I would get a phone call. I did not get a phone call and when it wasn't delivered by 5:15 I called the store. The woman who said I'd get a call from her if the delivery would be late left the job at 2pm. The delivery person never showed up with my missing comforter. I later found out this missing comforter was sent to the Carefree location & given to another customer which I don't understand since I still have my claim ticket, what did this other person use to receive an item that isn't theirs? I couldn't get an answer when I called and spoke to someone who actually hung up on me instead of answering a simple question then refused to answer the phone during the last hour of business. Not a great way to run a business and can now see the reviews here are pretty bad.

If I could give this place negative stars I would. I signed up for pick up at my home in February…read more Since then, I have NEVER had them show up for pick up as expected. This week I was finally told I would get my dry cleaning picked up on Wednesday and Delivered back on Friday so I would have it for the 3 day weekend. Well it is Thursday afternoon and my Dry Cleaning is still on my front steps. I personally spoke to the driver, Carlos and he said he can come and pick it up on Tuesday of next week. What happened to his promise of yesterdays pick up? Said there has been system issues? However, his message about being stuck in Denver for a few days got to me with no problems. Every Sunday at around 5PM I get a text asking which day I would like it picked up and not once have I been able to get it done. Once I take it in, they do drop it back off. I have asked to speak to the Manager at the Cave Creek location and they are never there. They told me to call Anthem today bacause she was over at that location. Well no she is not! The owner is Scott but no one has his number and or where he is? Horrible customer service! I told them I was cancelling my service and will not return. Carlos said, "OK." Go somewhere else that cares about you and the service they are supposed to be providing.

My husband and I have used this dry cleaner for years! We always thought they were wonderful, great…read morecustomer service, only once in all the years was something lost and they replaced it full value. Recently, I left my work uniform on accident and they closed early on Saturday. I left a frantic message and Katrina went above and beyond, outside of their working hours, grabbed my uniform and brought it to me. I cannot say enough about how kind she is! Thank you Katrina!

I have used this place for years but just can't anymore. I can't count on them to be open during…read morethere posted business hours. Twice, I went to pick up my items on a Saturday and they were closed. Last Saturday I was headed to a wedding in Sedona and my outfit was to be picked up on the way out of town. CLOSED with no note!

Both locations here are great. They always do good work have clear communication and make it easy.read more

This cleaners is located in the Carefree Marketplace in Cave Creek. You are required to pay for…read moreyour item to be cleaned upfront. They are quick to do the cleaning. You can usually plan on picking up your garments within 4-5 days depending on the day you drop it off. Shared parking lot.

They just opened their new store across the street, next to Ray's Pizza and it is very nice and…read moreclean! The workers are so nice and they have such a quick turnaround with your clothes. Super easy, would definitely recommend!

Great laundromat with friendly, helpful staff. Pricing is reasonable and the service is wonderful.read more

Fantastic customer service. New owners and you can tell they are adding updates and better…read moretechnology. Reyna did the most beautiful wash and fold- clothes were perfectly cleaned, smelled wonderful and folded to perfection. It's nice to have a local place to support instead of the big chain laundromats. Will be back!