I had one run-in with WashClub, and honestly, that was more than enough…read more This company is incredibly self-absorbed, rude and unconcerned so don't expect any cooperation from them. It's all about their interests, nothing else. The quality of their service is terrible, and you'd be better off finding the time to do it yourself. The prices are unreasonable and just not worth what you get in return. Although it's a cool idea, this company really drops the ball when it comes to customer service. They act like you owe them something and expect you to just accept what they're offering. I really hope someone takes this business model and adds good customer service to the mix to make it work. -Check out the reviews. It's amusing that there are two consecutive reviews from different names but the same individual. If a company is genuinely good, why would they need to post fake 5 star reviews?

This place is amazing, Joe, the owner, has been patient multiple times when I've had to swap my…read morecards due to lost wallets or fraudulent charges, they always return the clothes the next day folded and well washed for you. Today, Joe went above and beyond because they missed my clothes for pick up and it rained last night so they got wet, and he said that they would wash them at no charge for me. I highly recommend this business. Joe has even gone as far as to text and call me personally when things have needed to get sorted out on their end or on mine. It's a small base business, which are the ones I prefer to support, and this one does it right.

I went here because they were open when others were not. 3 shirts. I just picked them up. One was…read morelabeled special. Double the price. When I asked I was told it is on the cleaning tag. We'll it didn't have a cleaning tag. I bet you can guess from here. I have had this shirt cleaned multiple times. It was NEVER tagged as a special shirt anyplace else. I got the same our machine reason. Took them and left to never return. 2 stars because they were at least friendly.

I am remarkably impressed with how kind and honest this place is. I took two jackets in & I had…read morecurious questions regarding the material etc. Because my jacket was made up with different types of material etc. I received an honest evaluation & the owner was more than happy to answer all of my questions honestly. The associate taking the clothes at the drive thru was also so kind. I will be back to take some other items there.

Wow. I had no idea doing laundry required a certification. Apparently I've been doing it wrong my…read morewhole life. You can't just use any washer -- there are specific machines, a specific way to pour the soap, and a sacred dryer temperature and time you must follow... or else. There are no clear instructions, just someone popping up to correct you. The unsolicited advice quickly turns into raised voices if you're not doing it their way. You feel watched like a hawk the entire time. And for a place with this many rules, it's not even that clean. If you enjoy being micromanaged while washing your clothes, this is the place for you. Otherwise, I'd go somewhere else.

Our washing machine is broken so we popped into Papa's to do all of our laundry. It was a pleasant…read moresurprise. Everyone there was very helpful and we were able to get all of our laundry done in about an hour and a half. They helped us with change and which machines would be best for us.

I had two different cleaners where I could get shirts and pants dry-cleaned or laundered and…read morepressed. Unfortunately, they both closed. I looked around the area and came across Malibu Cleaners. Thus far, I've been delighted with the experience I have had on both of my two visits to Malibu Cleaners so far. While the price is more than I paid at prior cleaners, I am more than willing to pay this price for the service that I've been offered. On my first visit to Malibu Cleaners, I had to get several shirts and pants dry cleaned. I picked everything up the next day in great condition. This was before I realized that I really didn't need everything dry-cleaned. They had Saturday hours, so I dropped off three shirts on Saturday afternoon. They are closed Sunday but two of my shirts were ready on Monday when stated. One wasn't ready until Tuesday but that was due to there being a small stain they couldn't get out without the possibility of damage to the shirt itself. I appreciated them spending an extra day trying to remove the stain. When I stopped by yesterday, I saw someone just in front of me with what looked like a dozen shirts. A second employee saw me waiting before the customer with all of the shirts and immediately stepped up to see how they could assist me. I also appreciated not having to wait long. Malibu Cleaners is considered "the Phoenix Valley's premier, full-service dry cleaner and laundry." You can learn more about them by visiting their website at https://www.malibucleans.com. They are a green cleaners and has a mission that includes providing quality and service to exceed customer expectations. They have set prices for laundered shirts, dry cleaned pants, dry cleaned suit jackets, and wash and fold service by the pound (and more on their website). They are opened weekdays from 7 AM to 6 PM, Saturdays from 9 AM to 4 PM, and closed on Sundays. Closed brought in are typically ready the next day after 4 PM. Upon request, if in before 9 AM, it could be ready the same day by 4 PM at no extra charge (except for Tuesdays and Fridays). As a quality cleaners nearby, I will look forward to stopping by for more service again soon!

I walked into "My Cleaners of Choice." The only place I…read morehave used for my cleaners Is Malibu. Been in Arizona , this month is 4 Years!! A rude customer complaint Ed and stated they were going to Destroy; Malibu Cleaners??? They have had 4 unknown customers complain. All I can say is there are far too many Crazy people in this town and in the world. A small business like Malibu that offers Great Customer Service, Professional attention and never misses a promised due date. To all this people who follow me and many who may not RISE UP AND SAY ENOUGH. We can not allow bad behaved individuals win? Since nothing in life is fair!! I am tipping the scales for the Good Guys!! Help me to Boost Malibu Cleaners to the top of all Cleaners in Paradise Valley, Phoenix.

Great laundromat with friendly, helpful staff. Pricing is reasonable and the service is wonderful.read more

Fantastic customer service. New owners and you can tell they are adding updates and better…read moretechnology. Reyna did the most beautiful wash and fold- clothes were perfectly cleaned, smelled wonderful and folded to perfection. It's nice to have a local place to support instead of the big chain laundromats. Will be back!

I was taken aback because I went on a Wednesday and they were closed. So I used the drop box and…read morechecked in on the computer screen. I was a little concerned because when I dropped my clothes, there was no receipt printed out! But, a text message was immediately sent to me and an email confirming drop off. I was still concerned because I didn't take a photos of the clothes I dropped in the box. Clothes were done within two days and look fantastic! Prices are reasonable for me and when I picked up my clothes, the attendant was super nice! It's a good idea and they do great work!

One very nice amenity about this location is it's 24/7 drop off and pick up system. I've used it…read moremany times and find it incredibly convenient. My clothes are always taken care of nicely, and returned in a timely manner. And, the staff are great

The convenience factor drew me in at first. The staff is nice when you walk in.....but when it's…read moretime to pick up your items....REALITY HITS. I walked out today with an $80 cleaning bill. The most expensive cleaning bill in the last 5 years since moving to AZ. I will gladly drive down the street to another service provider who (A) is friendly when I show up, (B) provides a quality service with- pickup available 24 hours after drop off....for HALF THE PRICE. By the way, the text for $5 off my next visit before I could even get to my car was a great touch......NOT. Too many choices in the area....and you don't provide a value that aligns with your charges.

I found MEGA cleaners roughly 1 mile away. Much cheaper and really nice work. Apparently they won…read morebest of Scottsdale 2025, I highly rec them. Prestige is stupid prices. New ownership came in and jacked all of them up. Ownership unresponsive. Even to long time customers. I called. No return call

10/10 recommend for dry cleaning, starched jeans, and repairs! I've been a customer for years and…read morehave always had great service! Fair pricing and very fast turnaround every time! Very good people here!

My brand new dress had run in incident with red wine, by accident, of course! A friend referred me…read moreto Tiffany's. They explain the process, and would redo process to get it completely out. The key was I knew what the stain! Definitely a good cleaners in neighborhood!!! ~Anita