Still no resolution. When I call am told that there are 580 people ahead of us with billing issues…read more Filling complaint with Mass Health and the AG office. I don't think a state funded health insurer will appreciate being defrauded. Also changing your name to Middlesex Recovery won't help you hide.

Finding Norton Healthcare was a lifesaver for me after I had detoxed. I became addicted to tramadol…read moreaka Ultram, having been told by medical people that is was non-narcotic, non-addicting. It is, in fact, a synthetic opioid that was easily available online for many years. I tried to stop on my own 4 times, and the side effects were so horrible, I went right back to it. The brief detox was unpleasant, but I left the hospital shaky and still with awful side effects. Thank god, I found Norton online right away, and, when I called, they were friendly, courteous, and I didn't feel judged, as I had when I talked to several expensive, inaccessible psychiatrists listed as Suboxone prescribers. Norton made an appointment for me the day after I called and I left the office with a script for a drug that has helped me stay off opioids for 10 years. I've weaned off the suboxone, and now take a very low dose. I hope to stop entirely eventually, BUT, should I need it forever, no problem. I have a normal life. I'm incredibly grateful to Dr. Akhter, the founder, and all of the other doctors and staff who have helped me be a non-addict. Norton Healthcare is the best, and I recommend it to anyone who needs help.

I have a family member that is struggling with mental health and addiction who was a patient of…read moreWendy Carlson. She prescribed a medication that is highly addictive and then abandoned the patient, knowing the seriousness of stopping the medication abruptly. Please read all of these reviews and consider another provider. She takes advantage of her patients that are struggling and vulnerable. We are seeking out legal guidance and hope to protect others from this unfit practitioner.

So I see lot's of reviews are repetitive like mine was! Canceling appointments at last minute…read more.. talking about her own problems instead of taking care of her clients! Not calling for 45 to an hour after your appointment was supposed to be at! Same ole thing. She will never change. All I have to say is if she even thinks about mistreating my 84 year old parents ? She has another thing coming cuz I WILL call the insurance company on her.. I am beside myself that this crooked women still has a job! She has more problems than her clients do and we are the ones that are on medication and need a reliable person to depend on ( which I do now ! Thank goodness for my new dr.) Hope this help the next person thinking about Wendy Carlson as their Therspist!

I'm honestly not someone who usually writes reviews, but my experience with Marisa has been so…read moreimpactful that I felt like I had to share. I drive over an hour each way to see her and it's been so worth it. I originally went to see Marisa for extreme anxiety and ongoing sleep issues, after trying what felt like every modality out there: somatic exercises, journaling, therapy, BIT, meditation, breath-work...you name it. While many of those helped in their own ways, nothing truly moved the needle for me the way hypnoacupuncture with Marisa has. From my very first session, there was an obvious shift. Even the people around me noticed. After that first session, the tension in my shoulders decreased, and the only way I can describe it is that everything (physically & mentally) felt like it had been taken down a notch. Since working with her, my sleep has completely transformed. I went from having an extremely hard time falling asleep and waking up almost every hour, to now pretty much sleeping through the night. If I do wake up, I can fall back asleep easily, and I'm even dreaming a lot which I take as a sign I'm finally getting deep, restful sleep. I've seen such drastic improvements that I genuinely feel like I have a new baseline. I feel so much more in control of my anxiety now and honestly like a completely different person than I was just a few months ago. It's been truly life changing. I honestly wish I could see her weekly. The closest way I can describe how you feel leaving a session is like you just had a massage; you're so relaxed, grounded, and at ease. Marisa has truly touched my life. She is genuinely an angel. She listens, she cares deeply, and she is incredibly dedicated to her clients. If she doesn't have an answer right away, she always follows up, whether by email or the next time you see her, which says so much about the level of thought and attention she gives. I don't feel comfortable around many people, but there's something about her energy that is so light and reassuring. She creates such a safe, welcoming environment, and it makes all the difference. I'm so grateful to have found her and truly can't recommend her enough.

Truly the best. One of a kind. I am so glad to have found Healing Point Therapeutic. I highly…read morerecommend the hypnoaccupuncture and also the intuitive readings. Top notch. Marisa is wonderful in all ways. The office and treatment rooms are also healing.

I was a patient of hers for a short time. I gave this lady 3 chances of pulling her professionalism…read moreout of the gutter. The first chance was when I scheduled the appointment, I asked if I'd get a reminder (was told yes) because I was driving and didn't know the address. A week later, the day before my apt. I called multiple times to see about my reminder and the address. No call back. So I went to the office the following day to find A COMPLETELY EMPTY OFFICE WITH A FOR RENT SIGN. Naturally I missed my appointment due to the lack of communication on their part. A day later they called me claiming "oh we moved in August" mind you it was January... I explained to her that even though she deals with mainly drug addicts, I am just here for my anxiety meds. She did not treat me with an ounce of respect and just continued to talk over me and berate me. I gave her another chance, I made another follow up appointment... only for her to COMPLETELY MISS IT and call me 3 days later expecting me to drop what I was doing and have the apt then. Again I was met with being talked over and was told that I need to be available whenever she wants to have the apt. NOT when the actual apt is scheduled for. Well, as you can see, I own a business and FOLLOW A RIDGID SCHEDULE and can't jump when she feels it fit. Yet again her condescending manner was obnoxious for a mental health "professional." Next apt went ok. I asked to have my anxiety meds filled, she wanted a urine test, i told her I would come the following Tuesday am. I showed up for my apt- only to be told no one knew I was coming. I waited a week after I took the test- no response. I called the following Tuesday on my way into work to see why there isn't any communication- only for her to call me absolutely irate that I left a message at 5:30am on the work voicemail. I couldn't get a word in edgewise as she continued to talk over me. Not to mention she called 15 minutes after I told her assistant I was available. Yet again she got mad because I was holding her accountable for her actions and disrespect towards my time and HER set schedule. Do your research with this one- there's a reason why she's been in trouble with the state. But she will just brush off a negative review with the excuse "oh it's mental health, everyone hates you." Well... if that isn't the most concerning statement I've ever heard from a MENTAL HEALTH PROVIDER idk what is. Waste of time. Condescending. Doesn't care about supporting you, just wants to cut you down because she's on a MAJOR power trip.

I made an appointment two weeks prior to 12/30. I specifically asked the receptionist if I would…read moreget a reminder text/call/ email of my appointment because they called while I was driving (can't write it down). On 12/29 I called at 10:30am because I hadn't received any reminder and wanted to double check what time my appointment was for. NO ONE called me back. I showed up at the building the following day at 10am (online it stated this was the time they open) ONLY TO FIND THE WHOLE BUILDING WAS EMPTY AND FOR RENT!!!! Mental health PROFESSIONALS my A** Looks like the owner is incompetent- https://www.mass.gov/info-details/dr-ileana-berman-did-not-properly-notify-masshealth-about-significant-changes-in-her-business-operations⁣

"I have been receiving EMDR therapy with Shaun for about 6 weeks now. They are an amazing human…read morebeing. You just know that Shaun wants the best for you through this process. I NEVER thought that I'd be free of certain traumatic memories and the triggers that those memories bring. I no longer feel like the unprotected angry little girl. I now see these experiences through the eyes of the adult woman who protected her and kept her safe. Because of this, I am feeling so much lighter and free from the negative emotions that once consumed me due to my flashbacks. I will never ever be able to thank Shaun enough for their kindness and compassion. It is very evident that Shaun is truly there to help set me free from the chains that held me down. You are an incredible human being and your work with the EMDR therapy has given me peace. That is priceless. Thank you, thank you, thank you, Tonia Deschaine"

The amount of negative complaints. It's a wonder how they are still in business. My therapist was…read moreamazing but the organization is very poorly run and like others who have filed complaints, I kept getting bills for visits that they had already charged my credit card. This went on for 6 months even after I brought it to their attention and they were unable to fix it. I left !! I didn't go to a mental health service to get aggravated and ignored !!

I've been in counseling with therapists there on and off for yrs. No progress. I stop two yrs ago…read moreand realised these therapists, counselors, psychologists are all new in the field and leave when they move up. Recently a friend was seeing a therapist named Jennifer Jette for help with drug problems. I knew something was off with her the first time I saw her. They hired someone who went to a methadone clinic!! She recently got arrested for having a one pot meth lab in her and her bfs vehicle when pulled over for speeding. This makes me sick and south bay needs to look into who they are hiring .

This is a pathetic excuse for adult day care. Let's call it what it is. The staff are paid so…read morepoorly that many have second and third jobs. Some work there and do nothing but pay themselves on the back. They are into titles and not professional training. Why go to college at all? These administrators are inept and not trained. They go go online school with no accorded education and many have since have totally lost their accreditation. Poor Bristol county is overlooked and ignored. Along this was presented to the attorney general. She could care less. She is too busy salivating and climbing her way to move out of a position she has no passion for. She is one of the few people who can make CCBC accountable. She sure lost my support and vote.