Very professional teamwork glad to live here…read more girls keep the oustanding work thank you so much

I love these apartments and the staff! The manager flor and ashley made the move in process super…read moreeasy and helpful! They are always a call or text away to help us with anything, And we got a little welcome basket it's so cute! I've never had this type of welcoming treatment in any other apartment complex :) thank you flor and ashley!!

Great landlord / management. They are always very…read moreresponsive & reliable to work with.

DO. NOT. MOVE. HERE…read more This place is horrible. The elevator is always broken and has yet to be properly fixed. This place is GHETTTOOOO. The cops are here easily 4 times a week, without fail. The residents are so ill-mannered!! They fight in the hallways, yelling, cursing, threatening, without even being willing to stop or control themselves in front of children. I can't even have my windows open because all I hear is arguing. Cars are always speeding through the complex. I was walking my dog and another resident said "my dog is going to bite you, so go walk that way. I'm warning you" She had a full grown Doberman without a leash in her garage, with the garage wide open. Literally, DO NOT MOVE HERE!!

UPDATE: Management ultimately resolved the issue and confirmed that the lease break fee was removed…read moreand my military lease termination would be honored. I appreciate that they reached the correct outcome. That said, I am leaving my original review because the process itself was unnecessarily stressful. I was initially asked to provide additional command verification beyond my husband's official PCS orders, a substantial lease break fee was added to my account while the matter was still under review, and I spent several days trying to resolve concerns about autopay and my account balance during an already stressful PCS. I hope this experience leads to clearer internal procedures for future military families. No servicemember or spouse should have to worry about an erroneous lease break fee or uncertainty over whether their SCRA documentation will be accepted while preparing for a military move. I'm updating my review because I believe in giving credit when a business ultimately makes things right. However, I also believe prospective residents, especially military families, deserve to understand what my experience was from start to finish. I am leaving my original review below because the process itself was unnecessarily stressful. I hope this feedback helps improve the experience for future military families exercising their rights under the SCRA. Original Review: As a military family, I wanted to share my experience so others know what to expect. We submitted our written notice to vacate along with official PCS orders to terminate our lease under the Servicemembers Civil Relief Act (SCRA). Despite already providing official military orders, we were initially asked to provide a command email for additional verification. After I explained that the SCRA requires written notice and military orders or, alternatively, a commanding officer's letter. I was told the matter would be escalated to management. While management was reviewing the issue, a lease cancellation fee of over $4,300 was posted to our resident account, creating concern because our autopay is configured to pay the full account balance automatically. Although the office later advised that the fee was under review, it was never clearly explained how the account would be handled while that review was pending. I was also told that management would contact me by 5:30 p.m. When no one called, I contacted the after-hours line to ask for a status update and to understand why I hadn't received the promised callback. During that conversation, the representative disconnected the call. When I called back, the second call was also disconnected before my question could be addressed. My hope is that management resolves this appropriately. However, I encourage other military families to familiarize themselves with their rights under the Servicemembers Civil Relief Act, maintain copies of all correspondence, and document every interaction throughout the lease termination process.

DO NOT LIVE HERE. This property has serious safety and…read moremanagement issues. There are frequently homeless individuals inside the building and groups congregating on the stairwells. On one occasion, someone was urinating and defecating in a bucket on the third floor and spilled it in the hallway. When I reported this, management refused to check and told me to call the police myself. Situations like this are common, and management repeatedly claims the property is "open to the public," so their security team can't intervene. That's unacceptable for a residential building where tenants should feel safe. As a service member, I was especially concerned about leaving my wife here alone during deployment. Management offered no support and simply said I was out of luck. They advertise themselves as "military friendly," but allowing lease termination with deployment orders isn't a benefit -- it's required by law. I did go on deployment and received my letter but dealing with them while preparing for deployment was a stressor itself due to their management If you're looking for poor management, inconsistent communication, people screaming at night, little to no security, homeless people and ongoing safety concerns, this is the place. Otherwise, I strongly recommend looking elsewhere.

The office staff so rude , try to stay away from those people's…read more The office staff so rude , try to stay away from those people

I Love living here in this apartment complex, been here now 5 years. Our manager Lianne is awesome…read moreand amazing, best manager I've ever had. This place is very clean and very kept up anytime I've needed something lianne is quick to have it done and because of her I feel very safe here. I recommend this complex to everyone. The swimming pool and laundry room is always very clean and well kept up as well.

The property is old but well-managed. Have lived here for over 2 years now and rent is affordable…read moreversus the "other" rentals closer in town. AND! In light of the financial hardships the coronavirus is wreaking on most households, the management co has reduced this month's rent by 15% and allowing residents to pay in 2 installments during the month! This shows a lot of heart in helping their residents and keeping people from falling behind. This is an AWESOME gesture and we are so fortunate to have a proactive property.

The apartment has great rates and provides a garage which is nice. However parking is terrible…read more Super crammed spots, and guest parking is in only 1 area of the complex (so put on your walking shoes on) its pretty far. For visiting, they only let you have 2 days max for a vehicle and then you can't use a visitor spot. (you have to put in all information too even a VIN number to register a visitor). They tow pretty quickly and you cannot park by backing in at all. The maintenance takes a week + to fix anything and usually its quick fixes that you need fixed again. Overall the neighborhood is quiet, but if you don't live on the 1st flight, there is no elevator so its a hike. Walking though its not really handicap accessible, no straight path. They advertise a room with pool, but its usually locked when the office is closed, no entry so you can't really use it.

Recent tenants apt 107 building 1244 I'll start off with good first , this place does look nice…read morefrom the outside and unit was spacious I liked that there was "privacy" not having our unit face any one in front. We quickly realized that that privacy was quickly replaced with the very loud traffic noise of the intersection of people honking , bus stop noise and tweakers yelling in the middle of the day and night ! Not to mention people doing burn out / donuts almost every night! And people walking their dogs right in front looking inside our unit not to mention someone jumping inside our patio we did call security and no one came ! Or followed through after. We honestly had SOO MUCH ANXIETY the year in living here!! There was a water leak from the walls in the master bedroom coming from outside that was just PAINTED over , from what I was told from the person in charge it had happened before ,I'm not an expert but I'm pretty sure when there is a water leak your supposed to get rid of the water damage and cut off the piece that's damaged to prevent MOLD ?? I asked her about and she REASSURED me it was fine and they were gunna fix it to not worry , all they did was paint over it ! And I'm sure that's how they solve majority of the issues here , living here we'd have constant headaches and congestion all year long ! And lastly the neighbors upstairs!!i understand being on the first floor there will be noise from upstairs here and there ! They took it to another level !! Omg especially at 3 am ! They would stomp soo hard it would wake me out of my sleep ! It sucked more cause I'd have really bad sleep insomnia and it took me soo long to fall asleep and when I did I'd be woken up ! Made pregnancy that much more difficult on me ! I'd reach out to the office about this problem and told me they'll send them a reminder to be mindful but I'm not so sure about that they only got louder and then would leave out their dog out in the balcony and bark and bark all day and for a big dog it was the most frustrating thing ever since our windows are right underneath! Since I know they are the only people on the side of the building and seen them multiple times using the side of the stairs they always eye my door step especially since we leave our shoes at the door to keep the house from outside dirt I noticed that my shoes were stolen from my front door step , since we moved they I had befriended our front door neighbor or next door neighbor some from upstairs and throughout the complex so I know they would steal used crocs lol until I saw the same person from that unit walk down with the same exact crocs except her heal was stuck out clearly they didn't fit her lol my husband reassure me that those were in fact my crocs with same scratches that I had on mine . It's soo disgusting to thing these people would do that ! Steal used crocs!! Eww it made living there sooo uncomfortable and frustrating we reach out to thee office since our front neighbor had a ring camera and was ready to help out in any way but they never responded unfortunately it was time to move out and left it at that. So must tips ! Noisy traffic! People doing burn outs , a lot of crime in the area , register offenders in the same buildings good to be mindful when having kids ,they paint over everything, noisy upstairs neighbors, stolen property, the area literally always stinks like sewer !! Guest parking will tow away your car even if they're not staying over night ! A lot of traffic getting home due to the plaza next door ,charged us heavy cleaning when moving out when the place was giving to us not up kept or heavy cleaned at all , do with that information what you will

This apartment complex is absolute trash. Been living here for 5 years due to the economy. I still…read morepay $1,800 a month, nothing gets fixed, EVERYTHING IS OLD/CRACKED/NOT WORKING. Was left without AC for 6 months in the middle of summer. Sinks are cracked and they wont refinish them after I have asked 4 times. Dishwasher is broken and hasnt been replaced, been asking for 2 years. Bathroom is leaking, neighbors are absolute loud and trashy. Next door neighbors got into a stabbing and I had to go to court as a witness. Other neighbors are allowed to work on cars AFTER MIDNIGHT and multiple complaints. Another neighbor runs motorcycle INSIDE apartment complex for 5 mins before taking off. Neighbors are anti social and close doors in front of your face while you have handful. Gate motion sensor has been broken for 6 months and need to walk around gate to put in code and come back into car to leave. Neighbors steal each others parking spots. 2 break ins INSIDE PARKING in 3 months. Couches and trash left FOR DAYS after moving out. This appartment complex OS WORSE THAN JAIL!

This review is not for this location, I am writing this review on bonita heights apartments located…read moreon honey dr. If I could give a 1/2 star, I would of. I had nothing but issues at this complex, not with neighbors but with management. My original move in date got post poned three times, the physical location of my apartment got moved three times, my parking spot location that was promised to me was not fulfilled, and it doesn't stop there! When I went to give my 30 day notice, it was almost impossible to ever reach anyone in the office. Hours are not posted ANYWHERE, and you have to go in to give your notice in person. (This is RIDICULOUS) Long story short, my uncle passed away during the time I was trying to inform management of my 30 day notice. Since tenants have to physically go in the office, I was unable to further inform them because I left to be with my grandmother and father to be there for support during this difficult time. When I finally got ahold of management, I explained to the manager Arlene what was going on and she informed me that it was okay and would make an exception. About two weeks after telling me it was okay, Arlene called me to say that her manager Jason Ficken wasn't going to honor what she told me. When I asked for his number to contact him, I was told they are unable to give out that information. However, she said she would have him contact me....THAT NEVER HAPPENED! A month passed and I got my deposit, it was missing over a hundred dollars!!! I immediately called Arlene and told her this was unacceptable and unprofessional. I told her Jason NEVER called and that he needs to! She once again said he would, but he didnt. Overall, this complex is a joke! Jason Ficken should not be in any team of management, considering he avoids handling issues! A manager resloves issue, not create bigger ones!!!

Horrible Management. Anyone incurring please be aware. Very unprofessional staff including…read morePaulMiller. I/family never been harassed the way PaulMiller/on site employees (manager & maintenance) has. Whoever owns this property should really step in to make a place that can be a pleasant place to live. Besides that the property itself has a rat issues, ant issue, termite issue, water issue. Water is frequently shut off without notice and that includes no hot water for long periods of time. In fact management told a resident to shower beside the laundry because her section was shut off. There is a on site cameras which can be helpful with what exactly? I found this is another way to be watched and harassed. We had cars being broken into and the camera wasn't exactly helpful not even for a detective. So again the camera is just a way to harass and watched. A resident has mentioned getting a notice about picking up dog waste in the common dog area, how would you even know unless you're being watched! It's a little obsessive don't you think? There are messages (text) sent out threatening to charge for picking up dog waste and threats to close the common dog area. When the area is not even a up kept area.

Before I moved in I was concerned with the reviews I had read online regarding the staff and I…read morebrought it up to the manager. His response was sincere and pretty much it was up to me to see for myself or go by online reviews. Well 2 years in and I must say I made the right choice to move in with my family. Gil the manager and manny from maintenance are very professional and prompt. They address the very FEW issues I've had with prompt and professionalism. I come from places were management don't care if a tenant has a good nights sleep and I'm glad I don't have that issue here. The apartments are well maintained and very green. Even through the issues with the waste management company a few months back, management kept it well maintained and didn't have trash throughout the complex/parking lot like it was shown on the news at other places. The neighbors are friendly and polite. Im happy to live here. If you come across a for rent sign you won't be disappointed. It's hard to get in because no one leaves that should speak volumes.