We had a very good experience purchasing our new range with Friedmans Appliance. Kenny was a great…read moresalesperson and gave us a very fair price on the range we had been shopping around for. Delivery was prompt and on delivery day Allen and Ivan were great, very pleasant and professional! They installed the new range with no problems making sure everything was just right before the hauled away our old range. I plan to make my future appliance purchased through Friedmans Appliance, there customer service is second to none!

!!Shout out to Raj!!!…read more We just bought a new home and the previous owners left us their washer and dryer. So you can imagine our surprise and disappointment when we went to use the old washer and it leaked all over the garage and was useless! Anyway, I made the drive out to Friedmans after not being assisted at both Home Depot and Lowes, who also both had limited inventory. I knew about Friedmans because that's where my mom purchased her appliances from decades ago. From the second I walked in to Friedmans beautiful showroom, RAJ was knowledgable, quick to answer my questions, and easy to communicate with regarding my needs. I went in to Friedmans with the intention of just looking at washers, and coming back with my husband at a later time to choose and secure the sale as I wasn't comfortable making this purchase or arrangements alone. I ended up buying a washer that same day, and it was delivered less than 48 hours later and set up by the delivery team quickly and without issue. They even took the old washer away for $50- (winning!) The whole experience was top tier from start to finish and rest assured I'll never even look at another appliance dealer in the future when shopping for my home. Thank you Raj! I hope you're still there next time I come in to make my next purchase.

Outstanding, knowledgeable and easy going brothers who assisted us in picking out a new sofa!…read more Delivery was several days earlier than expected as they put in a rush from Ashley. The two men who arrived were professional. They removed our old sofa & love seat while taking care to not harm other furniture in their way. Perfect from picking out the sofa, ordering and delivery! HIGHLY Recommend this business!

I bought a table with chairs and the worker damaged one of the chairs putting it together. The…read moremanager said he ordered another one and he would have someone come put it together to replace it, that was in January (29th) it is now March and I'm still hearing the same thing, someone will come. It's 1 chair! I've even offered to bring it to them and was told no they still couldn't help. So I do not recommend this store!!!!

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!

In search of a certain refrigerator parameters for a custom built home and stopped by to see if…read morethey had any in stock. We met the owner and his wife which were very knowledgeable and supportive. They had recently sold out to apartment complexes; they were willing to call us if another comes in.

I've used them at least 4 times. They are very upfront with pricing and what they are able to do. I…read morehave no complaints and I will continue you patronize them.

Our floor was swelling due to a leaking dish washer. We called Domestic Appliance and as we live in…read moreConcord they sent out Lyel. He immediately recognized the problem, ordered the needed replacement parts and when the parts arrived a few days later fixed the leak at a very reasonable price. Couldn't have been better! We highly recommend Domestic Appliances for appliance repair!

Lyle was great. Diagnosed the issue with my 20-year old dryer and had it fixed in 45 minutes. He's…read morevery knowledgeable and professional. I will call them again!

The freezer drawer of my Bosch refrigerator was gathering frost. I called Appliance 911 in the AM…read more A technician arrived the same day. Victor immediately spotted the problem, being able to fix the gasket issue in a matter of minutes. Definitely deserving of the 5 star rating!

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

I was nervous to use this company based on yelp reviews but it was the company that was referred to…read moreme from my Kitchenaid warranty. Im VERY HAPPY to report Harold called me with an earlier appt than I was scheduled, came out the same day, repaired my ice machine on my refrigerator (which was the reason I filed the claim). He was able to repair on the spot with it producing ice by the end of the day. I also received a completion email with receipt. Very happy with the service!!

DO NOT USE!!! FRAUDULENT!!! We purchased DomesticandGeneral…read moreWarranty policy and ARIES FRAUDULENTLY submitted a claim Stating technician repaired refrigerator when the technician never arrived to our home and complete a job. We only found this out when we tried to cancel the warranty policy that ARIES submitted a claim against our warranty policy and because of that we could not cancel it. We have made many attempts to contact ARIES to resolve this issue with no response.

Bought a new stainless steel refrigerator from Liz Nadolny at Homewise Appliances. Liz listened and…read morefound the best solution. It's working well and is so quiet that at first I thought it was not working properly. Love having an ice maker too. Delivery service was a fantastic crew, they were so careful bringing in the refrigerator and making sure it was perfectly balanced before leaving. Awesome customer service all around.

Needed a new dishwasher. From my first call to Greg to my purchase with Zach, I was impressed. I…read morenever purchased from this store before but after a horrible experience with Friedman's in Concord, I decided to give them a try. I ended up speaking to Greg who was so helpful and personable. He saved me a lot of research tine and was knowledgable about the Bosch dishwasher I was interested in. He was off when I went into purchase but Zach picked up with the same courtesy and knowledge. I was out in less than 30 minutes although I wish I could of looked around their showroom but definitely will be back if I ever need an appliance!! Also the company they have to install was wonderful. Changed out my old filter and installation was quick! They even showed me how to operate it!! Great prices and service! Thank you Greg and Zach.. I love my new dishwasher!!

2 weeks ago Anton from Advance Appliance came to our home and revived our dead dishwasher, today he…read morereturned and he fixed an annoying problem that we were having with the slide out air vent over the stove (it was sliding out on it's own and refusing to stay closed.) We were totally satisfied with every aspect of how timely he responded to our service requests, how he explained what was needed, how he performed the repairs and all at a fair price. If we have any future appliance repair needs, Advance Appliance will be who we will call!

Everything was super good! They came on time! Finished the job. Very courteous! Responded…read moreimmediately to all my texts or messages for appointments and changes.

The best neighborhood appliance store. They respond to the needs of their clients in the fastest…read morepossible time. Thank for your excellent customer service and support

I purchased an 11-year old Kenmore Elite fridge for $400 from this place less than 3 months ago. I…read morefelt assured that they offered a 3 month warranty and the fridge looked clean and nice. I thought refrigerators last a long time so 11 years isn't too old. First problem: Soon after we received it, there was water all over the floor. We had trouble contacting them. My husband called and texted our address to them, then we heard nothing for over a week. I called and finally got someone to come over to "fix" the problem. After they "fixed" the problem, it happened again. So, the problem was not fixed. Second and final problem: There was a power outage last weekend. First thing we noticed was the fudge bars weren't as frozen as they normally were the next day. The day after that, water everywhere. Then we realized the fridge and freezer were't cooling although everything was on and the digital displays said they were at the correct temps, but they weren't. So, I call this company, but no answer. I text, and told them about this and the power outage. They don't call back. Sometimes they return text messages. That evening, I snooped around the back and found that the relay device was melted on one side and rattled when I removed it and shook it, meaning it was fried and needed to be replaced. Also, the condenser was super hot to the touch. The next day, the repair man, Alejandro, came late. They said someone would come "after 4" and he didn't come until nearly 6 P.M. We called and texted to find out when someone would show up, but no communication. He said the relay needed to be replaced, and that when he put a new one on, the fridge still didn't work, so the compressor is bad. He told us the power outage caused this and it's not their fault so they won't cover the repair. They cannot prove that!! It could have just been a coincidence. He admitted to me they had put a new condenser into this unit before selling it. I spoke to a professional repair man, and he said that putting a new condenser on a fridge is very difficult and can allow contamination to get into the gas lines and is generally not done even by professionals, and if it IS done, the fridge won't last that long after doing so. So, Alejandro offers to buy a new compressor and charge us $250 to install it. He said I should contact PG&E and submit a claim to get them to reimburse me for my expenses since this problem was caused by the power outage, but in the mean time all my food is going bad and I'm stuck without a working fridge!!! Resolution: I took the $400 loss, did not give this company or their "repair men" any more money, and bought a new fridge which just arrived today. Moral of the story: Don't trust the products you buy from this company and don't feel reassured by their 3 month warranty. Good luck if you do decide to buy something here.