1.) CUSTOMER Service - 6 out of 5 Stars! DAVID WEST is hands down, the BEST in the industry and…read moretreated us professionally and fairly when things didn't go as planned with a defective appliance. He KNOWS these appliances inside and out. 2.) SELECTION: this store has it ALL. It's like a kid in a candy store--the best and widest variety of every appliance for your home. 3.) VALUE: David did everything he could to research the best products for our (limited space) condo while ensuring the best prices. Besides our refer and dishwasher, we'll be buying ALL our appliances from Friedmans (and David) in the future. Thank you Dave and Friedmans! C & D Crosby

Purchased a 48" built-in Sub-Zero refrigerator from Friedmans. The contract clearly included…read morein-home delivery ("deliver into home use Harvey"). On delivery day, a crew of only two movers arrived and was unable to complete the in-home placement. The unit was left outside. This was a direct failure to fulfill what was explicitly stated in the contract. To avoid delaying our project, we had to coordinate seven people on short notice to move the refrigerator into the house ourselves, and minor damage occurred during the process. When I raised this issue, the response was equally disappointing. After an initial reply, the salesperson stopped responding entirely. When I called the store, I was told that in-home delivery was not their responsibility and that I needed to follow up with the salesperson--despite the contract clearly stating otherwise. In other words, they neither honored the agreed terms nor took responsibility afterward. Very disappointing experience, especially for a high-end purchase.

I bought a table with chairs and the worker damaged one of the chairs putting it together. The…read moremanager said he ordered another one and he would have someone come put it together to replace it, that was in January (29th) it is now March and I'm still hearing the same thing, someone will come. It's 1 chair! I've even offered to bring it to them and was told no they still couldn't help. So I do not recommend this store!!!!

Maroof is professional and helped us get a great deal on our new couches. We are just moving into a…read morenew apartment and moving is already stressful, but the furniture shopping was not! I really appreciated his flexibility to help us move new couches in and get the old ones out of the old apartment. The delivery guys were also very quick, efficient, and careful with our couches. Great couches at a affordable price and wonderful service. Will definitely come back for furture purchases.

I found Ferrer's Appliances on Yelp when my mom's gas stove needed repairs. Since I didn't feel…read morecomfortable working on gas myself I wanted a professional I could trust, and Luis delivered. He quickly diagnosed the issue, ordered the part, and got it fixed in no time. Professional, efficient, and gave me peace of mind knowing my mom's stove was in good hands. Highly recommend!

Great customer service, highly suggested. No complaints. Absolutely beautiful family owned…read morebusiness. Very good products.

In search of a certain refrigerator parameters for a custom built home and stopped by to see if…read morethey had any in stock. We met the owner and his wife which were very knowledgeable and supportive. They had recently sold out to apartment complexes; they were willing to call us if another comes in.

I first started buying from here for the low prices when they first opened. I've purchased both new…read moreand refurbished appliances from here. Never had a problem. The staff are very knowledgeable and professional. They are small businesses owners who are completely honest and trustworthy. Low prices, professionable advice, and free delivery Keep me coming back.

Lyle was great. Diagnosed the issue with my 20-year old dryer and had it fixed in 45 minutes. He's…read morevery knowledgeable and professional. I will call them again!

I had a Dacor microwave oven that quit heating. It was 6 years old. I was planning on just…read morereplacing it. I decided to contact Domestic Appliance Service. Lyle came out. He was on time, prepared, professional, and knowledgeable. He replaced the door switch, and the microwave was back in service. I then took my lovely wife out to dinner. Why, you might ask? I was prepared to spend $1500.00 for a new microwave, plus installation. My repair was $150.00. So, in my , mind, I made $1350.00. Because I had already planned on spending the money, and I didn't have to!

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

On a Saturday morning, I woke up to a broken Bosch dishwasher. I called Bosch, who couldn't do an…read moreappointment for nearly 2 weeks. I then called so many local appliance service guys -- all of whom don't do weekend work. Then I found Appliance 911. Not only did they call me back within seconds -- they send a technician that very afternoon. Viktor arrived promptly at 2pm (for our estimated 2-4pm window). He quickly diagnosed the problem, assessed the risks, and absolutely saved my dishwasher unit. All in the span of about 30 minutes. Viktor said he's a new technician but you would never know it. He was so professional, kind, and willing to comprehensively explain the situation and how he proposed to approach the fix. Great communication and service. Thank you!

I was nervous to use this company based on yelp reviews but it was the company that was referred to…read moreme from my Kitchenaid warranty. Im VERY HAPPY to report Harold called me with an earlier appt than I was scheduled, came out the same day, repaired my ice machine on my refrigerator (which was the reason I filed the claim). He was able to repair on the spot with it producing ice by the end of the day. I also received a completion email with receipt. Very happy with the service!!

Terrible! Does not answer phone calls, does not answer emails, does not complete service calls, no…read morecommunication! 100% dissatisfaction!

Bought a new stainless steel refrigerator from Liz Nadolny at Homewise Appliances. Liz listened and…read morefound the best solution. It's working well and is so quiet that at first I thought it was not working properly. Love having an ice maker too. Delivery service was a fantastic crew, they were so careful bringing in the refrigerator and making sure it was perfectly balanced before leaving. Awesome customer service all around.

Second time in the past six months we have been to Homewise Appliance (formerly Airport Appliance)…read more Both times we were overwhelmed with all the options, but Ken Usedom helped us out big time! On our first visit he showed us all of the refrigerators that would fit our space and needs. We found that there were several that fit our budget and needs. Ken was very knowledgeable about each of the refrigerators and if he wasn't positive about a feature he quickly found the answer. The second visit we had was at their new location. It is a very nice building and had space for our kids to sit while we looked around. Ken was again very knowledgeable and helpful while we found an induction stove that fit our budget. With both purchases we have been more than pleased with the delivery and follow up from Ken. He goes above and beyond and will recommend our friends and family purchase their next appliance from Ken at Homewise Appliance!!

Anton Shadrin from Advance Appliance was excellent to work with. He was very responsive from the…read morestart, answering phone calls and texts when other companies didn't even respond. He made himself available quickly to come evaluate the electrical repair needed for my BBQ. Anton provided a fair quote, scheduled the repair promptly, showed up on time, and completed the work without any issues. He even took the extra step to secure the wiring harness better than it had been originally. Very professional, reliable, and detail-oriented. I highly recommend Anton and Advance Appliance.

2 weeks ago Anton from Advance Appliance came to our home and revived our dead dishwasher, today he…read morereturned and he fixed an annoying problem that we were having with the slide out air vent over the stove (it was sliding out on it's own and refusing to stay closed.) We were totally satisfied with every aspect of how timely he responded to our service requests, how he explained what was needed, how he performed the repairs and all at a fair price. If we have any future appliance repair needs, Advance Appliance will be who we will call!

The best neighborhood appliance store. They respond to the needs of their clients in the fastest…read morepossible time. Thank for your excellent customer service and support

This place is very unprofessional does not return call or text messages. I bought a used kenmore…read moreglass top stove it cracked and they were reluctant to return my phone calls. I went to the store and called the store no answer then I went inside and they looked as if they saw a ghost. I eventually got a replacement a white stove. I would have taken my old one back the one they took when they brought me this piece of junk but they no longer had it. The replacement stove lasted about a year. Save your money buy new appliance that has a MF warranty that way you know what you are getting. Best of Luck