Absolutely awesome experience with Zuta, they were knowledgeable, educational, and cost-effective…read more Great communication along the way as well. Couldn't recommend this team enough!

Got next day appointment for broken Bosch dishwasher. Mark, the technician, was efficient,…read moreexplained the reasons behind the issue and even offered pro tips on how to maintain the machine. Problem was fixed quickly. Highly recommend Mark and Zuta

They were amazing - we had someone else come who misdiagnosed the issue and was super non…read morecommunicative, so I reached out to FixEm. Night and day difference - diagnosed the problem extremely quickly and explained everything that was going on. Highly recommend!

Nathan diagnosed the problem with my oven touch panel before he came out for the scheduled visit…read more He walked me though a reset process while on the phone for about 30 minutes. The oven now works perfectly and Nathan insisted that he would not take payment. FIxEm now has a customer for life! Thank you!!!!!!!

Denis and his and one of his team members came to my home and they did an excellent job. He…read morecommunicated very clearly about the time window and the scope of the job. They were mindful about not creating a mess and cleaning up afterwards. I would consider them for any of my clients' jobs in the future due to their confidence and well run business. I've already recommended them to my friends that homes in the Bay Area and rental properties. Amazing work Denis and team! I will be back and talk soon!

Fantastic. Quick, courteous, knowledgable, responsive…read more They came to repair our fridge that was making noise and turned out to have a broken fan. They're exactly what you would want from any service. I couldn't recommend them more!

I have a dual GE Café gas oven/range, and the larger oven stopped working. I called Top Repair and…read morea tech came out to assess it -- turned out the igniter needed to be replaced. He didn't have the part on hand, so I paid for the part and the service call. He estimated 7-10 business days, but they got it in just 3, so my oven was back up and running in less than a week. After he installed the igniter, we ran a test on all the functions and discovered the convection wasn't working. He pulled the stove out, ran a diagnostic, and showed me that the control board was burnt out and not getting power. Replacing it would run $600, so I chose to hold off since the oven itself works fine and I rarely use the convection feature but I'll definitely be calling them back when I'm ready, because a new range runs about $4K and that's not a conversation I want to have right now. Total cost for the igniter repair was $300. The tech was knowledgeable, efficient, and got the job done without any drama. I highly recommend Top Repair they'll get you up and running again without breaking the bank, and the quality of work is top notch.

I don't want to sound too over the top, but Top Repair is quite amazing. Calling a repair person…read morefor any kind of appliance issue can be daunting at best. It's usually something that you need right away, but you don't want to spend unnecessarily. Top Repair confidently walked me through the whole process. They have a very tightly organized customer service response, they use the technology well to respond to quote requests and information calls quickly. Then, for a standard fee, they will come and assess the issue, and then that whole fee goes toward paying for the repair if you choose to use them. The person who came out was the owner, Bagy (BAH-gee). He was amazing. Quickly understood the problem, quoted me the cost of parts and repair, ordered the part and came 2 days later and finished the job quickly. Very calm, cool, and direct about everything. Later, a further issue came up (something we both feared might happen) and he came and did another assessment, fixed some programming as part of the visit, gave me really good options and, if the problem persists, I can call him back, he knows what needs to be done and today's consultation fee still applies to the final job! These guys will not play with you. They will figure out the issue, get it fixed, and be done quickly and neatly. They're in my speed dial now. It's so nice to have someone that I can call regularly for a whole house full of issues.

David was top notch!!! Was here in just a few hours after we…read moretalked, no VM no AI just a straight shooter who really understood the problem. I couldn't give him the $85.00 diagnostic fee fast enough, but he refused and said he would order the part and I can pay when he returns. This is the America I grew up in!

Professional and efficient, the technician came in less than an hour and fixed the problem…read morepromptly. The charge was $75, average rate.

We had a leaky dishwasher and also wanted to have our 25 year old built fridge looked at because…read moreit's been acting up some. Viktor and the team responded super fast to my quote on Yelp. Viktor showed up on the early side of the 3-5pm window and shot me a call and text when he was about 20 minutes away. He is super friendly and knowledgeable, as soon as he saw it was KitchenAid he said he was 90% sure it was a common issue but not serious one that he sees often in KA units and sure enough it was! He gave me some great tips on how to maintain the dishwasher as well and also suggested a couple of dishwashers to consider in the future. He then took a look at our fridge and gave me a couple of pointers on maintaining it, but also shared because it's a built-in replacing it will be $10-$15 for a new unit and suggested a couple of refurbish services they can do for much less but also said it's not needed yet. Pricing was upfront and more than fair, highly recommend Hi-Tech and Viktor is great!

I had a great experience with Hi-Tech Appliance Repair and highly recommend their services. Viktor…read morevisited our home twice--once to diagnose the issue with our SMEG (Model: FAB32UWHLN) and a second time to complete the repair after researching and ordering the specific control board we needed. While the initial diagnostic fee was a bit higher than some other companies, the value was clearly there. Viktor was truly invested in ensuring the appliance was actually fixed rather than just guessing at the problem. During the repair, he was incredibly thorough, rechecking all key components including the compressor and fan. He even took the time to show me exactly where the original control board had failed, which I really appreciated. Since Hi-Tech specializes in high-end appliances, they understand that repairing a quality machine is often much better than replacing it. If you want someone who is meticulous and knowledgeable about premium brands, Viktor is your guy.

dave was super helpful and very transparent. communication was excellent and he was on time with…read morehis appointments. was very direct with what we needed and i would recommend him to everyone. hes definitely my new go to service technician

I found David on Yelp after seeing his excellent reviews and reached out when my ice machine…read morestopped working. He responded promptly, arrived the very next day right on time, and diagnosed and fixed the issue the same day. The entire process was professional, efficient, and hassle-free. I'll definitely be calling him again for any future ice machine or refrigeration repairs and highly recommend his services.

1 star is being gracious because the initial phone call went well. During the initial call I made…read moreit clear that I was calling for my 75yr old mother, thus it's best to only talk to me. Michael agreed that he would call. He did. During the visit, with me on speaker, it was agreed that I'd get a call the next day about pricing for the parts. The next day I received Michael's call declining the repair. His reason : Your mother asked me to also repair the ice maker for the same labor fee. My reply : I heard you agree. Why is this an issue today ? The clear agitation in his voice was not warranted. My question went unanswered. This was intentional and very poor communication ! Thanks for the free diagnostic. Now we can spend our money with a company who deserves it. Hopefully AI will make appliances where your expertise is not needed. Thus, interaction with you for people like me will not be an issue.

I am the P.M. for a non profit in Oakland, the outstanding service and prices that we received from…read moreBay Area Appliance Repair was greatly appreciated. Michael really knows the trade, his honesty and support goes a long way compared to the other repair shops I have dealt with.

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

On a Saturday morning, I woke up to a broken Bosch dishwasher. I called Bosch, who couldn't do an…read moreappointment for nearly 2 weeks. I then called so many local appliance service guys -- all of whom don't do weekend work. Then I found Appliance 911. Not only did they call me back within seconds -- they send a technician that very afternoon. Viktor arrived promptly at 2pm (for our estimated 2-4pm window). He quickly diagnosed the problem, assessed the risks, and absolutely saved my dishwasher unit. All in the span of about 30 minutes. Viktor said he's a new technician but you would never know it. He was so professional, kind, and willing to comprehensively explain the situation and how he proposed to approach the fix. Great communication and service. Thank you!

Used them through Fidelity Home insurance to fix our LG French door refrigerator as it wasn't…read more making ice. The technical came 6 times since the beginning of October and didn't fix it. He was obviously not capable of fixing the fridge and didn't know what the problem is, but continued charging Fidelity, changing different parts and not letting them know that he cannot fix the fridge. It is already January and our fridge is still not making ice. We will try to find a company on our own to fix the problem, after the technician from A1 Appliance Repair was scamming us for 3 months.

Terrible. Was recommended by my insurance company, and they did not me back. After two months and…read moreseveral calls later, including the insurance company, and nothing