It's a simple concept…read more When you hire an inspector, you don't expect them to dig through your freezers. What exactly is the code that requires that a freezer be checked? THERE IS NONE! Then, after braking the handle, tm refuses to pay to get it fixed.

I closed on my Taylor Morrison home in Paradisi, Surprise on August 8th. The warranty team,…read moreincluding the manager assigned to my case, has always been polite and quick to respond, but none of the issues have been fixed. They come out, take notes, and promise follow-ups -- but weeks later, nothing gets done. Based on my experience, homeowners should know that the Taylor Morrison warranty sounds good, but it doesn't actually lead to repairs. The people are nice, but the system doesn't work. If you buy a Taylor Morrison home, don't count on the warranty team to resolve your issues -- you'll likely end up managing repairs on your own.

We had issues with our AC unit. A coupl3 gentlemen by the name of Jamal and Brian were eager to…read morehelp. Jamal was the on-site maintenance, and he was committed and attentive. Brian, the HVAC technician came in assertively and handled the issue promptly. Couldn't be more happy with service.

I work for a company who supplies goods and services to P.B. Bell and their communities. We've…read morebeen a vendor partner of theirs for 23+ years. During that period of time, I have encountered nothing but the utmost professionalism from the corporate staff to the site management teams. As a vendor, the level of respect we receive from P.B.Bell is second to none.

Elvin, Kevin & team are unmatched. They did an addition for us earlier this year and everything…read morefrom start to finish exceeded our expectations (wildly rare for contractors, in my experience). Their quote was comprehensive and far more competitive than others we gathered. They were flexible with us on timing that worked for both parties and were super thorough on communicating what was happening daily. They ended each day with photos of progress made and an update on what would be happening the next day, timing for those coming to the house, etc. They worked with us on our more unique asks (installing super old antique doors) as well as guided and advised us on bigger decisions (removing walls, where to put build-ins in our mudroom, how to best configure our new closet). Crazy enough, we finished on time - actually a couple of weeks early. They've been back a couple of times since just to help with small things we ended up wanting revised or that we messed up (like my husband backing into our new stucco....). They care about their work and their clients. I cannot recommend them enough!

Elvin and Kevin and their team are unbelievable! They built us an office with a gorgeous built in…read morebookshelf and french doors. They also moved lights, added an additional built in and new counters. We cannot recommend them enough. They are very reasonably priced, communicative and also just nice. We seriously could not have asked for a better experience. 100000/10

Tri Pointe Homes is a really good home builder here in the valley of the sun. We have appreciated…read moreworking with their staff over the years and they continue to represent a tremendous value. Excellent floor plans and options for our buyers.

Great prices, great customer service. Laura answered all of my questions the community it beautiful.read more

Needed to install door handles and hinges .Very knowledgeable …read more Follows up and does a great job

Michael did an excellent job adding self-closing hinges on our doors. He also gave us a great…read moreprice. I would definitely recommend his company to friends and family.

Excellent experience! Home remodeling stresses me out, so I had been putting off replacing our very…read moreold, disgusting shower. I'm terrible about making decisions and figuring out what design to go with and which professional to use. And the cost can be scary! No fewer than seven bathroom remodel pros took a look at the job and gave different quotes. Jonny at Serenity was the friendliest and most helpful of the bunch. His quote was simple, straightforward, and budget-friendly. I liked that he took care of buying and picking up all of the materials for me. Other guys were saying we had to do that ourselves and they just installed. Jonny and Serenity1 was super-chill and gave advice about material choices but was never pushy. It was a great experience! Now we have a shower that looks and works great! I enjoy taking a shower again. Thanks, Jonny, Whitney, and team. You have given me back bathroom serenity!

1 star. $90,000 spent. Two years later. Still no lights in my living room…read more Jonny threatened me directly, telling me I would not receive completed work unless I posted a 5-star review. After I shared my honest experience publicly anyway, they reached out asking me to change it to a 3 or 4 star. No offer to fix the work. Just reputation management. I hired this company because they promised speed and efficiency. They promised the job would be done in 3 months or less. That was over two years ago. I paid over $90,000. In return, I have been left with: No electricity or lighting in my living room and dining room (a wall was removed and never rewired) Closet rebuilds with no doors or panels Shower areas with no doors and no curtain rods An unsealed tub with no caulking Mismatched paint and chipped walls covered in blue tape Mismatched baseboards Damaged flooring corners from their own workmanship Misaligned laundry room cabinetry A main floor left completely without flooring Cement falling off restroom tiles Splatter paint marks throughout the home Furniture ruined because nothing was protected during construction The flooring I specifically chose for upstairs was used downstairs to cut corners. When I asked questions, they told me they were "doing me favors" and "changing the game." That was their answer for everything. This company caused real financial harm, loss of income, thousands in damages, and a home that is still not livable in multiple areas. I documented everything. Do not let the price tag or the promises fool you. I learned the hard way.​​​​​​​​​​​​​​​​

Garrett played a key role in helping us purchase our first home. Throughout the process, Garrett…read morekept us informed with market updates, promptly shared new listings, and arranged virtual tours whenever we couldn't be there in person. When we finally found the right home, we faced strong competition from other buyers. Garrett remained proactive, strategic, and dedicated every step of the way, ultimately helping us secure the contact. We couldn't have asked for a better guide through our first home-buying journey.

they never answer there phone always goes to voice mail no…read morehappy with thier process of informantion

Purchased my home a year ago and have been very pleased with the attention to detail that has been…read moreput into this home. Appreciate the quick response to correct any issues (very few) and the ability to speak directly with someone. Would definitely recommend!

We closed on our TJH Home on May 3rd and it has been nothing more than one disappointment after…read moreanother. As of today, 46 days since closing, we now finally have hot water to our kitchen and laundry room, we have had 1/2 the house re-plastered and painted (but they still have to come back and rework the area they originally worked on because it was still bad), we will have had the Frigidaire service tech out 3 times fixing the gasket and we have had to buy remote thermostat sensors because of the location of the wall thermostats. Even something so simple as installing the toilet levers was incorrect. I have no idea what the TJH construction manager was doing when this house was being built. Unfortunately for us, we bought the home after it was completed. I know our TJH project managers are trying their best to help out, but when you work with vendors who don't take pride in their work, they have a hard time getting things accomplished. There are more issues than I want to go into in this review. BUT THE BOTTOM LINE - I WOULD HAVE A HARD TIME RECOMMENDING A THOMAS JAMES HOME TO MY FRIENDS!!!

I contacted with Integrity Renovation to remodel my bathroom. They were to have bath completed…read morewithin 45 days or less. It took them 6 months to complete the job. Dan the owner of the company refused to call me back when I would call to check status of bath. Dan repeatedly lied to me and when the bathroom was completed, it was not what I contacted for. Undermounted sinks instead of vessel sink that I paid for. The fixtures were the cheapest on the market and finishes were of poor quality. I contacted the Arizona Registrar of Contractor and I was informed that integrity Renovation has no licence. If you are considering integrity Renovation please run the other way. They are liars and cheats.

One of the best experiences I've had with any builder here in the valley. Jerry makes the building…read moreprocess transparent and clear on what to expect and where to save money if you're on a budget for building a Luxury Home. He has an experienced and responsible team that includes, subcontractors, superintendents, front office personal, and designers. I highly recommend Integrity Luxury Homes for all Custom new builds.