Started off being an enjoyable experience until we went to check out. The girl working there was…read morenot only miserable, when it came to asking about the price of a balloon bouquet she was extremely rude and wouldn't walk halfway down the register to check the price. I had to send my son to go check. She was cold and unresponsive and should not be working customer service. I'll remember to order off Amazon next time.

So my lady and I walk into party city today 7/24/19. We were shopping for multiple parties. RJ came…read moreright over and helped us find everything we needed, and with a smile!!!! I on accidentally dropped my ice coffee which exploded all over the floor. RJ went and cleaned it up and wouldn't let me help him, no matter how much I tried. The absolute least I could do is leave a great review for an awesome employee. Party city or any company would be thankful to have someone like him working g there. Kudos to RJ big thanks

They have a good variety of items but not very much of each item. So I had to hunt for enough of…read morethe same color plates, cups, napkins and cutlery.

The Original Party Shop has everything you might need for any occasion. We were doing a Pizza Prom…read moreElite event at Square Peg Pizzeria and they saved the day. No where had prom decorations. No where. They had it all. Prom sashes, banners, confetti and balloon letters. They also have every other holiday you can think of as well. Like anything and everything! It's huge! They also have a cake decorating section. The Original Party Shop Warehouse is a warehouse of fun, memories and happiness. If you are ever in a jam and need some last minute decorations- this is your spot. Parking is a right in front of the building and staff is super helpful if you can't find something. Thanks again for saving the day/Pizza Prom! See you for the next party/holiday!

Amanda was great! She kept in touch with me and followed through with my vision!…read more The man who delivered the balloons was awesome and helpful; knew exactly where to jazz things up!!! THE BEST service ever; you can't go wrong :) xoxo

Unbelievable! Highly recommend. Amanda communicated often and even came to the venue to preview…read morethe space and walk through with my daughter for her Bat Mitzvah. The space was large and Amanda created a magic with the balloon centerpieces, arch and balloon trees. The room took our breath away. Her mix of different purples with silver was exactly what we requested. Prices are very reasonable for the quality. I would recommend The Party Lab for any size event and for any occasion. It was a true pleasure to work with Amanda!

What a nice boy he gave me a free bag of Halloween candy because I thought my order contained five…read morepezz but it was just one what a nice boy anyway if you're reading this reply with your Snapchat and or Instagram let's be friends (or more) Happy Halloween!! Update by the way I really needed this because I had a full cauldron that I had to fill and this fills it perfectly and my horse borders are going to be so happy when I give them their Halloween candy and sell them the halters because my margins were getting really low because I've been spending so much on candy and other things so thank you so much maybe I can actually make money on the horse halters I sell!

I've always had good luck with these people. I'll stay with them. Going there again tonight…read more Neil

I'm referring to the Salem NH store... I will never go in that store again!!! Customer service????…read moreThere wasn't any??? Selection for an anniversary party was better @ 5 below & the $ tree! Don't waste your time!!!

I loved working here I've been there since October last year and left in March this year it was…read moresuch a bittersweet feeling I was sad yet happy I got to work at my favorite store from when I was little. So sad to see it closed :(

I have used Balloon Creations the past two years for a College-wide event at the University of…read moreMassachusetts Lowell. Gail is always able to bring my vision to light, as well as offer suggestions if I'm not sure what kind of design I want. There is no problem she cannot solve when it comes to design and setup. She is extremely easy to work with, and is extremely flexible. Gail is always on time, and she is a great communicator. Balloon Creations' work is top-notch, affordable, and exceeds other balloon companies in the surrounding area. I have recommended Balloon Creations to many people looking for similar services and will continue to do so!

We recently just used them for my son's "surfs up" themed first birthday party. I sent her…read morePinterest pictures and she nailed my idea. We did arches over the built in pool, along with large balloon bouquets and large, fun mylars. Everyone was so impressed and said it made the party. We host a lot of parties at my parents pool so I really wanted this one to stand out. Gail @ Balloon Creations certainly accomplished that. Total "wow" factor when you walked into the yard. My cousin was saying how am I going to top this when my girl turns 1? And my sister was saying we need to do use her for all of our parties. Gail always stayed in touch, followed up, answered question timely. She works with you anyway she can and created the party exactly as I had envisioned it. All around great service.

Great service! Niece's birthday is this weekend. Sadly due to COVID-19 can visit. I used their…read morecontact us form and received a call the same day. Deb was very helpful and upfront about the minimum for delivery and the delivery charge. She created a wonderful balloon bouquet of unicorns. She loved it. I also asked them to make a smaller bouquet for her 3 yr old brother. Her parents said the delivery guy made sure they knew who the balloons were from.

Was SO HELPFUL over the phone picking out a bunch of balloons for a 71 year old's birthday. We…read morecan't be together, so sending a bunch of balloons and a birthday boy hat for a family zoom really made all of our day. Reasonably priced, and local delivery!